FaultScore

Honda Cr-Z airbag problems

37 of the 91 complaints filed about the Honda Cr-Z are about the airbag system — 41% of everything owners reported. The worst model year for it is 2011.

37

Complaints

41%

Share of all complaints

4

Crashes

0

Fires

Airbags complaints by model year

2011 Cr-Z 16 43.2%

Median failure at 34,500 miles

2012 Cr-Z 6 16.2%

Median failure at 87,000 miles

2013 Cr-Z 10 27.0%

Median failure at 33,150 miles

2014 Cr-Z 3 8.1%

Median failure at 25,000 miles

2015 Cr-Z 2 5.4%

What owners said

2011 Honda Cr-Z Chicago, IL

AIR BAGS

I STARTED HEARING A KNOCKING NOISE AT THE REAR OF MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID THAT THE TIE ROD OR END AND THE SUSPENSION SHOCK OR STRUT NEED TO BE REPLACE. CAN YOU CHECK THIS OUT FOR ME SO I WILL BE SAFE DRIVING IT. THANK YOU

NHTSA complaint #11743912 — an unverified report by a vehicle owner.

2015 Honda Cr-Z Chisago City, MN

AIR BAGS

The airbag light started coming on somewhere (approx) around 100K miles. I noticed that MANY hondas had takata airbags and were recalled. My airbag is also sourced from takata and I'm concerned for my safety and wondered if my car was overlooked because CR-Z models had very low volume of production. I wanted to check. I cannot financially replace this as the cost exceeds the value of the car, but it runs great and I need it for commuting. PLEASE double-check as my hunch is that my car was overlooked when assessing the takata air bag disaster. Thank you for your time and consideration.

NHTSA complaint #11702956 — an unverified report by a vehicle owner.

2013 Honda Cr-Z at 100,400 miles Shelbyville, TN

AIR BAGS

The contact owns a 2013 Honda CR-Z. The contact stated while driving 45 MPH, the air bag warning light inadvertently illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the SRS unit. The contact was informed that the SRS unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that SRS units degrade over time. The contact was provided a case number. The failure mileage was 100,400. The dealership stated that the contact would be liable to pay for the repairs.

NHTSA complaint #11525581 — an unverified report by a vehicle owner.

2013 Honda Cr-Z at 100,400 miles Shelbyville, TN

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

The contact owns a 2013 Honda CR-Z. The contact stated while driving 45 MPH, the air bag warning light inadvertently illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the SRS unit. The contact was informed that the SRS unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that SRS units degrade over time. The contact was provided a case number. The failure mileage was 100,400. The dealership stated that the contact would be liable to pay for the repairs.

NHTSA complaint #11525581 — an unverified report by a vehicle owner.

2013 Honda Cr-Z Shelbyville, TN

AIR BAGS

Check airbag light came on. Went to Honda dealership for diagnostic. Was informed that entire SRS unit is defective and needs replaced. This unit controls the entire airbag system. I was given a repair invoice and was told I was liable to pay. Honda manufacturer will NOT pay for this. This is a safety defect and I need to report this.

NHTSA complaint #11525626 — an unverified report by a vehicle owner.

2011 Honda Cr-Z LAS Vegas, NV

AIR BAGS

Air bag light and speed gage are unreliable.

NHTSA complaint #11459052 — an unverified report by a vehicle owner.

2012 Honda Cr-Z at 85,000 miles Summerville, SC

AIR BAGS

PASSENGER SIDE IMPACT AIR BAG DEACTIVATES WHEN MOISTURE IS PRESENT IN THE AIR. ESPECIALLY PREVALENT WHILE RAINING.

NHTSA complaint #11254447 — an unverified report by a vehicle owner.

2012 Honda Cr-Z at 89,000 miles East Orange, NJ

AIR BAGS

PASSENGER SIDE AIRBAG DETECTIVES AND REACTIVATES ON IT'S OWN SOMETIMES. WARNING POPS UP RANDOMLY.

NHTSA complaint #11193587 — an unverified report by a vehicle owner.

2013 Honda Cr-Z at 11,000 miles Miami, FL Crash 1 injured

AIR BAGS

IN THE ACCIDENT AIRBAG FRACTURED MY FOREHEAD IN 3 PLACES BROKE MY NOSE,L WAS HOSPITALIZED 2 DAYS

NHTSA complaint #11034487 — an unverified report by a vehicle owner.

2011 Honda Cr-Z Grandview, MO Crash

AIR BAGS

TAKATA RECALL, I WAS INVOLVED IN TWO DRIVER SIDE COLLISIONS, THE FIRST HAPPENED JULY THE SECOND SEPTEMBER 13TH THIS YEAR. MY AIRBAGS DID NOT DEPLOY IN EITHER INSTANCES BOTH DIRECT IMPACT WITH DRIVER'S SIDE. THE FIRST INCIDENT MY CAR HAD A POWER SURGE FORWARD OVER A CURB INTO MY PROPERTY DEMAGE TO THE CAR AND HOUSE THE AIRBAGS DID NOT DEPLOY. POLICE ASKED IF MY AIRBAGS DEPLOYED I WAS JUST GRATEFUL THEY HADN'T. ON SEPTEMBER 13 2017 MY CAR WAS STRUCK BY SEMI TRAILER WHICH PUSHED CAR INTO THE INTERSECTION- DEMAGE FROM MY GAS TANK TO HEAD LIGHT ON DRIVER'S SIDE I WAS STOPPED AT RED LIGHT LIGHT TURNED GREEN I TRIED TO GET AWAY FROM THE SEMI BUT THE CAB OF THE SEMI SMASHED INTO THE DRIVER'S SIDE WHY DIDN'T IN BOTH INCIDENTS THE AIRBAGS DEPLOY I WAS HIT BY A SEMI? DID CORRECT THE RECALL ARE THERE AIRBAGS?

NHTSA complaint #11023661 — an unverified report by a vehicle owner.

2011 Honda Cr-Z at 49,000 miles Clayton, WI

AIR BAGS

TAKITA RECALL I TOOK MY 2011 HONDA TO WALSER HONDA IN BURNSVILLE MN. FOR THE RECALL I WAS TOLD THAT THE CAR WAS ON A SALVAGE TITLE AND THE AIR BAG HAD DEPLOYED SO THAT THEY WOULD MAKE NO REPAIR TO MY CAR THEY TOOK SOME PICTURES AND SHOWED ME THE DOOR

NHTSA complaint #10992053 — an unverified report by a vehicle owner.

2013 Honda Cr-Z Panama City Beach, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 HONDA CR-Z. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10972188 — an unverified report by a vehicle owner.

2014 Honda Cr-Z at 25,000 miles Crowley, TX

AIR BAGS

TAKATA RECALL

NHTSA complaint #10968541 — an unverified report by a vehicle owner.

2011 Honda Cr-Z at 20,000 miles Beallsville, MD

AIR BAGS

TAKATA RECALL. THE LETTER FROM HONDA CAME EARLY IN THE YEAR. IT SAID CONTACT THE DEALER. DEALERS SAY THERE IS NOTHING THEY CAN DO. NEED A REPLACEMENT CAR UNTIL THEY CAN FIX MY CAR. CALL DEALERS MANY TIMES.

NHTSA complaint #10937326 — an unverified report by a vehicle owner.

2015 Honda Cr-Z Walnut, CA

AIR BAGS

2015 HONDA CR-Z. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP, NO REPLACEMENT PARTS TO REPAIR RECALL NOTICE OR RENTAL VEHICLE AVAILABLE TO CONSUMER. *SMD

NHTSA complaint #10933488 — an unverified report by a vehicle owner.

2011 Honda Cr-Z at 55,000 miles Port Orange, FL

AIR BAGS

TAKATA RECALL TAKING WAY TOO LONG ! I DO HIGHWAY DRIVING 100 MILES A DAY & NEED IT FIXED NOW OR ARRANGE A LONER FREE OF CHARGE ASAP! I HEAR A SQUEEKING NOISE CONING FROM THE FRONT OF THE VEHICLE AT THE SPEED LIMIT OF 65 - 70 MPH !

NHTSA complaint #10934233 — an unverified report by a vehicle owner.

2012 Honda Cr-Z Sacramento, CA

AIR BAGS

TL* THE CONTACT OWNS A 2012 HONDA CR-Z. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10925756 — an unverified report by a vehicle owner.

2011 Honda Cr-Z Petaluma, CA

AIR BAGS

TAKATA RECALL - RECEIVED NOTICE FROM HONDA IN MARCH 2016. WHEN I TRIED TO SET APPOINTMENT TOLD LATE SUMMER. IT IS NOW 8 MONTHS AND STILL NO APPOINTMENT. THE ODDS OF MY HAVING A MAJOR ACCIDENT WITH THE AIRBAG GETS GREATER EACH DAY GOES BY. THIS COULD MAKE FOR ONE BAD LAW SUIT!!!!! NEED YOUR HELP ON THIS MATTER NOW. ENOUGH SAID . THANK YOU R. KENNEDY

NHTSA complaint #10920042 — an unverified report by a vehicle owner.

2011 Honda Cr-Z Middletown, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-Z. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/16*LJ UPDATED 12/20/16.

NHTSA complaint #10908591 — an unverified report by a vehicle owner.

2011 Honda Cr-Z at 60,016 miles Molalla, OR

AIR BAGS

TAKATA RECALL I RECEIVED A LETTER FROM HONDA REGARDING THIS RECALL IN MARCH OF 2016. I CONSIDER MYSELF A REASONABLE MAN BUT ITS BEEN MORE THAN 5 MONTHS AND STILL NO PARTS AVAILABLE. THE LETTER STATES THE PARTS WILL BE AVAILABLE IN THE SUMMER OF 2016. MY DEALER HAS BEEN LESS THAN HELPFUL. HONDA CORPORATE HAS BEEN EVEN LESS HELPFUL. I AM MAKING PAYMENTS AND PAYING INSURANCE ON A VEHICLE I CAN'T DRIVE. NOW THE VEHICLE WON'T START WITHOUT A JUMP AND THE BATTERY DOESN'T HOLD A CHARGE. THIS RECALL IS A HUGE FINANCIAL DRAIN ON MY FAMILY, NOT TO MENTION AN INCONVENIENCE AND NO ONE SEEMS TO CARE. I HAVE A CASE NUMBER FROM HONDA. IT TOOK 44 DAYS TO FINALLY GET [XXX] MY CASE MANAGER ON THE PHONE AND SHE HUNG UP ON ME. IT WOULD BE NICE IF HONDA WOULD COMPENSATE THE OWNERS OF ITS VEHICLES FOR THIS. BUT THAT SEEMS HIGHLY UNLIKELY BASED ON HOW I HAVE BEEN TREATED THUS FAR. IF YOU CAN DO ANYTHING TO EXPEDITE THE COMPLETION OF THE RECALL I WOULD SINCERELY APPRECIATE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10905549 — an unverified report by a vehicle owner.