2013 Hyundai Genesis Coupe brake problems

SERVICE BRAKES

The brake pedal travel is inconsistent when applying the brakes. Sometimes when you press the brake pedal the brakes respond immediately. Other times when you apply the brakes you have to push the brake pedal an uncomfortably long distance before the brakes start to respond. This problem is intermittent, so you never really know when its going to happen. This is dangerous. It appears that vehicle models in prior rears, up to 2012, have a recall for the ABS / Stability Control System for these same car types.

NHTSA complaint #11708280 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact had received notification of NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

NHTSA complaint #11690819 — an unverified report by a vehicle owner.

SERVICE BRAKES

Dealer and corporate is refusing to do a Safety recall without a paid diagnostic first.

NHTSA complaint #11681735 — an unverified report by a vehicle owner.

SERVICE BRAKES

I brought the car in the dealership for the recall (251). The dealership was not able to fix the recall, which affected other parts of the car. The dealership could not fix the other parts. The vehicle was inspected by the manufacturer. The dealership did not allow to pick up the car from their parking lot. The manufacturer refuses to pay for the car or other expensives caused by this recall.

NHTSA complaint #11628297 — an unverified report by a vehicle owner.

SERVICE BRAKES

Brakes would lock up, posing safety risk to occupants. Other times, brakes go to floor posing risk to occupants and pedestrians. Multiple repairs, over 3 years and car cannot be driven still. Hyundai unwilling to reimburse 1000s in repair and thousands in rental/loss of use.

NHTSA complaint #11621860 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000(Service brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11620085 — an unverified report by a vehicle owner.

SERVICE BRAKES

I received the letter to call the dealership to fix the recall involving the anti-lock break system. I called my local dealership in Enfield, CT and they had me bring my car in on Thursday [XXX]. So I made arrangements to leave my car there for the day. I get a call in the afternoon stating that they didn’t have the part to fix it and they would have to get it. So after being inconvenienced by not having my car for the day, the problem wasn’t even fixed. So after a couple of weeks of not hearing anything from the dealership, I called to check on it. They still didn’t have the part. So now it’s August 19th and I called again to check on it and there’s still no part to fix it. This is very discouraging since I drive this car often and there’s a fire risk of it being parked or driving. I don’t really understand what is going. Is there no part to fix the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11609495 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. There was an abnormal rattling sound coming from the engine. The contact was able to pull over safely. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The mechanic informed the contact that there were loosened screws that caused the rattling sound. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 64,000. Parts distribution disconnect.

NHTSA complaint #11603200 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while starting the vehicle, the brake pedal was firm while depressed and then became loose, mushy, and depressed to the floorboard after acceleration. The engine was getting extremely hot. The front quarter panel was hot to touch, and the temperature increased inside the vehicle. The seat belt warning light was illuminated and was beeping. The vehicle was taken to an independent mechanic, who informed the contact that the brake issues might lead to brake failure and a possible fire. The contact was referred to the dealer for assistance. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The failure mileage was approximately 118,500.

NHTSA complaint #11592395 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11589890 — an unverified report by a vehicle owner.

SERVICE BRAKES

recall issued for significant fire risk from ABS system. It has been over a year now and Hyundai will not even give a time estimate of when they will offer to replace the fuse block that is the fire risk. They tell me to just park my car far from any buildings?!? This is NOT a reasonable plan nor should it be this long. Waiting for the day my car combusts is not reasonable. NHTSA recommended that the dealer offer a loaner vehicle but they have not done that either.

NHTSA complaint #11589353 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while leaving the garage, the brake pedal had to be pumped to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic for a brake flush, brake pumping, and brake replacement. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

NHTSA complaint #11587200 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11586825 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11586028 — an unverified report by a vehicle owner.

SERVICE BRAKES

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11580943 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11580715 — an unverified report by a vehicle owner.

SERVICE BRAKES

Intermittent softening of brake pedal when applying pressure to brake while driving and when parked. The brake pedal becomes soft where the vehicle does not slow down because the brake is not applied until you push further. Applying full pressure on the brakes sometimes does not bring the vehicle to a complete stop. This is unsafe because when driving on the highway and traffic comes to a sudden stop, the time for my car to come to a complete stop is significantly and dangerously delayed. If driver does not keep a distance that is more than normal, vehicle has the possibility of crashing and putting the driver and other vehicles near in danger. When taken to Clay Clooney Hyundai of Mesquite, they did not acknowledge recall because there is no remedy for it. The failure of the brake pressurization began early summer of 2023. The vehicle is ready for an inspection to resolve the recall upon request.

NHTSA complaint #11576480 — an unverified report by a vehicle owner.

SERVICE BRAKES

There is an unresolved recall. This recall has been going on since sept with no resolution I feel it is vital to get this resolved asap.

NHTSA complaint #11572968 — an unverified report by a vehicle owner.

SERVICE BRAKES

This car, along with millions of others, are under a recall since Sept 2023. The car could catch on fire even when parked. They have not come up with a fix. I feel that this is an extreme danger to not only myself and my property, but to others living around me. They are taking way too long for a fix to be determined and the work to be done.

NHTSA complaint #11570527 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact's wife owns a 2013 Hyundai Genesis Coupe. The contact stated that he had removed the fuse from the ABS system. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11566427 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11566296 — an unverified report by a vehicle owner.

SERVICE BRAKES

Hyundai is saying I can’t park or drive without concern of a fire hazard. Hyundai was called and they said a remedy would be available by the end of the month. That was said in November and now it is the middle of January. I need a vehicle for everyday life and this is getting costly for me. Usually a remedy is to be resolved within a reasonable time, two weeks on average, contractually speaking. Please resolve this problem immediately.

NHTSA complaint #11565616 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11560310 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated while driving at an undisclosed speed, the parking brake and several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the rear brakes were faulty, and an unknown sensor needed to be replaced. The vehicle was not repaired. The contact stated that after leaving the independent mechanic, a burning odor was detected. The contact drove to the residence and inspected underneath the hood. There was smoke coming from the driver's side engine compartment. The contact disconnected the battery to stop the smoke. The contact later received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.

NHTSA complaint #11557735 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11552828 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11547270 — an unverified report by a vehicle owner.

SERVICE BRAKES

I was driving to work on 07/14/2022 and my brake pedal was going soft. I than got an abs light and a traction control light. I was concerned and took it in to get a health report on it and to see if there were any codes. The service center than pulled a c2380 code for a Faulty HECU. I started researching this code for myself and seen that there have been recalls for this exact thing for the Hyundai genesis sedans but not the coupes. Please Hyundai revise your list and add the Hyundai Genesis Coupes on to it and make this right.

NHTSA complaint #11474380 — an unverified report by a vehicle owner.

SERVICE BRAKES

Vehicle braking fades in a random manner. An independent service center technician experienced the problem during one test drive. The technician assessed the braking system and stated that the master cylinder is operating correctly and there is no air in hydraulic lines. The tech suggested that it could be an issue with the hydraulic ECU which was part of a recall campaign for prior year models. This condition puts the safety of driver, passengers, and other vehicles on the road at risk. No alerts, warnings, or indicators have been triggered on the dash.

NHTSA complaint #11451052 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

BRAKES FAILED, BRAKE PEDAL GOES TO THE FLOOR. ITS VERY DIFFICULT TO STOP THE VEHICLE AND SOMETIMES I END UP NOT BEING ABLE TO STOP AND HAVE TO GO THROUGH THE RED LIGHT OR INTO THE DITCH. THE DEALERSHIP LOOKED AT THE CAR AND SAID THAT IT IS THE HECU. I HAVE SEEN NUMEROUS REALLS FOR HYUNDAI VEHICLES FOR THE HECU INCLUDING THE 2011 , 2012 GENESIS. AND NOW MORE HYUNDAIS ARE BEING RECALLED THIS CAR NEEDS TO BE RECALLED !

NHTSA complaint #11360444 — an unverified report by a vehicle owner.