2023 Hyundai Santa Cruz other reported problems

UNKNOWN OR OTHER

my 2023 Santa Cruz had 7500 miles when purchased 4/25/26. I have had issues with the screen blackening/fading which cuts of electronics; ex; safety features. This was taken in twice. Then the truck loses power. Going 55 or 75, suddenly truck drops to 20mph. Car's honk, brake & swerve not to hit us. It has been at dealers three times now for same issue. Since I've owned vehicle, it has been at dealer for 29 days tomorrow and it is still there. The truck is a death trap, always something wrong.

NHTSA complaint #11753189 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Transmission does not advance through its ranges fails to shift leaving stranded middle of intersection. Misses a whole range looses excelleration. You

NHTSA complaint #11692942 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehice experienced FULL power loss several times. Truck taken to dealership and stated no problem found. Incident happened again a week later. Determined wires can become lose from battery terminals for no reason.

NHTSA complaint #11639015 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

On 3 separate occasions this has occurred . When accelerating, the engine or power train completely loses all propulsion. Twice I was starting a left hand turn and crossing oncoming traffic. On one occasion I was turning right onto a 50 MPH highway and quickly veered off the road onto the berm. The only item on dash board flashing on the third incident was the cruise control preset and it was flashing 20. At the time I was not using the cruise control and I did not set it for 20. No dash board warning lights lit during the first two losses of power. I reported it to the dealer. Today I had a maintenance appointment and inspection at the dealer. After that inspection, they informed me that they found no codes to identify the issue. I should let them know if it continues. My 3 failures happened at approximately 10,000, 15,000 and 20,000 miles. My safety and that of my passenger were most definitely affected each and every time. After 30 seconds to one minute the full functionality returns as if it never happened.

NHTSA complaint #11619977 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This vehicle has a design flaw with the grill opening. I had a whole in radiator that cost $1700 from road debris hitting it. Now 3 months later I am putting out $1400 to replace air conditioning condenser for the same reason. The openings for the grill that is supposed to protect these components are to large.

NHTSA complaint #11603981 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle goes into limp mode not allowing you to go over 25 miles per hour. Happens randomly and unexpectedly causing you to about be rear ended. Once you pull over and shut vehicle off and restart it is normally ok for an unknown period of time

NHTSA complaint #11580015 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I went to my Hyundai dealer because the tunneau cover is taking in a lot of water when it rains. All sides are taking in the water. This even occurs when I go to the car wash. The whole person of the cover is to keep things dry and from things flying out of the bed of the truck. The dealer spent four hours trying to resolve it and contacted Hyundai tech line for assistance. They were told that they know of the issue, but there is no fix for it because enough people have not registered a complaint about this situation. While it might not be a hazard, it makes the bed unable to be used. I have to have it shop vacuumed to be able to put things into it.

NHTSA complaint #11535042 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My issue was that I would press the gas pedal, but once I got to 20 mph the engine would stop giving power and I couldn’t get up to speed. My top speed was 30 mph, even though I would give it gas to speed up. This was the worst after I would come to a stop at a traffic light. As I pressed the gas to gain speed, it would struggle to gain speed in the middle of the intersection, causing the cars behind me to be frustrated and aggressively tailgate. I was able to find a parking lot, parked and turned the car off for approximately 20 minutes. After that I turned the car back on, I went for a test drive and there was no problem at all. When this all happened no warning lights came on. Very concerned that this will happen again, as I have no clue what triggered this incident. I have reported this to my dealer, but as this just happened today nothing has been inspected.

NHTSA complaint #11528957 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Discovery on vehicle from Crown dealership, as formal QM from automaker, this particular vehicle could no pass safety and quality inspection due to missing parts in interior. Charging USB port is missing and uninsulated electric cables visibly not connected properly due to missing part can cause short connection, fire hazard or minor electrocution. This particular vehicle is safety risk for user and it was discovered during delivery and dealer said it is OK it is small part missing - no precautionary measures has been done and removal issues are not in place until maybe 4 weeks from now

NHTSA complaint #11513908 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Hyundai manual requires 0w20 oil (which is synthetic) in this engine, to avoid engine failure. Hyundai promises 3 years of free maintenance. BUT, all local Hyundai dealers tell us that Hyundai Corporate won't pay for the recommended oil when servicing our vehicles. SO, they will do the free maintenance but are putting the incorrect weight oil, according to HYUNDAI itself. The Hyundai free maintenance, promised when purchasing a new Hyundai (35k in our case), can actually damage our new car. And if we don't take the free maintenance, it could void our warranty, down the road. SOMEONE NEEDS to do SOMETHING about this. This is fraud. MAKE Hyundai put THEIR required oil in THEIR engine, as stated in THEIR owners manual.

NHTSA complaint #11500398 — an unverified report by a vehicle owner.