The contact owns a 2005 Infiniti G35. The contact stated that the seat failed to recline. The service engine light was illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 10V175000 (Air Bags, Seats). The vehicle was taken to an independent mechanic who determined that the cause was a faulty fuse. The fuse was replaced, but the failure recurred. The contact called the local dealer, who confirmed the recall repair was previously completed. The vehicle was not diagnosed or repaired. The contact called another local dealer, Douglas Infiniti (430 Morris Ave, Summit, NJ 07901), but there was no response. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 190,000.
NHTSA complaint #11692319 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 INFINITI G35. WHILE OPERATING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED AND FLASHED OFF AND ON. IN ADDITION, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED WHILE OPERATING THE VEHICLE REGARDLESS IF THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO ORLANDO INFINITI (4237 MILLENIA BLVD, ORLANDO, FL) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT OCCUPANT SENSOR WAS FAULTY AND THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,100.
NHTSA complaint #11142928 — an unverified report by a vehicle owner.
VISITED INFINITY DEALERSHIP IN REGARDS TO SPORADIC ENGINE STALLING WHILE IN 1ST GEAR ONLY TO LATER FIND THAT A RECALL HAS BEEN ISSUED ON SAME YEAR AND MODEL OF MY VEHICLE. VEHICLE STALLED ON HIGHWAY NUMEROUS TIMES WHILE IN 1ST GEAR. NO ENGINE LIGHT CAME ON ELUDING TO THE FACT THAT THEIR IS AN ISSUE. ISSUES HAS BEEN HAPPENING FOR MONTHS AND DEALERSHIP IS AWARE. SUSPICIOUSLY, MY VEHICLE WAS NOT NAMED BUT A VERY BASIC SEARCH ONLINE DOES UNCOVER THAT NUMEROUS CONSUMERS HAVE BEEN EXPERIENCING THE SAME ISSUE. THIS IS PUTTING CONSUMERS IN A DANGEROUS SITUATION WHICH COULD RESULT IN AN ACCIDENT. SAME SCENARIO WITH MY PASSENGER SEAT WORKING SPORADICALLY.
NHTSA complaint #11113237 — an unverified report by a vehicle owner.
2007 INFINITI G-35. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AND VEHICLE AIRBAG AND SEAT SENSOR RECALLS. *LD THE CONSUMER STATED THE VEHICLE WOULD NOT START AND BATTERY WAS REPLACE MULTIPLE TIMES.
NHTSA complaint #10839454 — an unverified report by a vehicle owner.
MY CAR SEAT MOVED ALL THE FORWARD WHILE DRIVING TO WORK IN DENVER METRO'BENCH AND BACK SUPPORT BOTH PUSHED ME A FEW INCHES FROM THE STEERING WHEEL. I HAD TO MOVE MY LEG WITH MY HAND TO REACH THE BRAKE PEDAL. ONE WEEK LATER, MY CAR HORN BEGAN BEEPING AND WOULD NOT STOP WHILE DRIVING. MY VDC AND BRAKE LIGHTS NOW STAY ON CONSTANTLY BECAUSE THE ANTI SKID DOES NOT WORK'I ALMOST WRECKED ON A SNOWY HIGHWAY. THE FRONT TIRES WEAR EXPONENTIALLY FASTER THAN THE BACK TIRES. I HAD BLOWOUTS TWO SEPARATE TIMES ON THE INTERSTATE. THE FRONT WINDOWS ARE NOW GLUED SHUT BECAUSE THEY ROLL DOWN ON THEIR OWN. THE AIRBAG LIGHT STAYS ON NOW TOO. I REALIZE IT'S AN OLD CAR; I BOUGHT IT FOR $8,000 4 YEARS AGO WHEN IT HAD ~95,000 MILES. NOW IT HAS ~140,000. THE LEVEL OF QUICK DECLINE IS TRULY FRIGHTENING THOUGH. I DON'T DRIVE MY 2003 INFINIT G35 ANY MORE AND AM APPREHENSIVE TO SELL IT TO ANYONE ELSE. THE CAR I LOVED IS NOW LIKE DRIVING A HORROR MOVIE.
NHTSA complaint #11075344 — an unverified report by a vehicle owner.
THE ELECTRIC MOTOR CONTROLLING THE RECLINING OF THE SEAT BACK HAS FAILED. LEAVING THE SEAT BACK IN A RECLINED POSITION WITH NO WAY TO MOVE THE SEAT BACK INTO AN UPRIGHT APPROPRIATE DRIVING POSITION. IT IS INCREDIBLY DIFFICULT TO DRIVE BECAUSE I AM UNABLE TO REST MY BACK ON THE SEAT AND HAVE TO HOLD MYSELF UPRIGHT AT ALL TIMES. THIS SEAT FAILURE OCCURRED SOMETIME AROUND MID-NOVEMBER, AND ON FRIDAY MAY 27TH I NEARLY EXPERIENCED A COLLISION WITH A STRAY DOG IN MY NEIGHBORHOOD DUE TO MY POOR VIEWING ANGLE OF THE ROAD WHEN I WAS RESTING MY BACK AGAINST THE PERMANENTLY RECLINED SEAT-BACK. NOW I DRIVE WITH BACK OFF THE SEAT-BACK SO I CAN BETTER SEE THE ROAD, BUT IF I GET INTO AN ACCIDENT, THERE IS NO UPRIGHT SEAT SUPPORT AGAINST MY BACK TO HOLD MY BODY IN PLACE AND MINIMIZE TRAUMA.
NHTSA complaint #10871923 — an unverified report by a vehicle owner.
WE ARE HAVING A REOCCURRING PROBLEM OF THE FRONT PASSENGER SEAT AIRBAG SENSOR NOT WORKING. THE VEHICLE HAS A LIGHT WHICH ILLUMINATES WHEN THE PASSENGER AIRBAG IS NOT "ARMED" FOR DEPLOYMENT. THE FIRST TIME WE TOOK IT TO THE INFINITI DEALERSHIP THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. IT CONTINUED TO BE A PROBLEM FOR US INTERMITTENTLY FOR OVER A YEAR. MY MAIN CONCERN WAS ALWAYS THAT IF WE (MY WIFE AND I) WERE INVOLVED IN A FRONT END COLLISION THAT THE AIRBAG MAY NOT DEPLOY AND SHE COULD BE INJURED AS A RESULT. FINALLY, A COUPLE WEEKS AGO, THE LIGHT CAME ON AGAIN. WE HAPPENED TO BE CLOSE TO THE DEALERSHIP SO WE TOOK IT RIGHT OVER. MY WIFE EVEN RECORDED A VIDEO OF THE LIGHT BEING ON WHILE SHE WAS IN THE PASSENGER SEAT. THE DEALERSHIP TRIED REPLACING THE AIRBAG CONTROL UNIT. IT IS BASICALLY THE "BRAINS" OF THE AIRBAG SYSTEM. A FEW DAYS LATER WE PICKED THE CAR UP, STARTED DRIVING HOME, AND THE "PASSENGER AIRBAG OFF" LIGHT CAME BACK ON. WE IMMEDIATELY WENT BACK TO THE DEALERSHIP. THEY FURTHER EXPLORED THE PROBLEM AND TOLD US THAT WE WOULD NEED TO REPLACE THE BOTTOM PART OF THE FRONT PASSENGER SEAT. THE SEAT IS NOT COVERED UNDER OUR EXTENDED WARRANTY SO IT WOULD COST US OVER $5900 (YES, THAT'S RIGHT...ALMOST SIX THOUSAND DOLLARS!) TO REPLACE THE SEAT. AFTER DOING SOME RESEARCH, I HAVE DISCOVERED THAT WE ARE NOT ALONE IN THIS PROBLEM. INFINITI RECALLED OTHER G35S FOR THE SAME PROBLEM! OUR VEHICLE WAS NOT PRODUCED DURING THE PERIOD THAT THE RECALLED VEHICLES WERE; SAME MODEL YEAR, JUST DIFFERENT MANUFACTURING DATE. IN ADDITION, AFTER LOOKING AT THE NHTSA WEBSITE I FOUND THAT MANY OTHER PEOPLE WHOSE CARS WERE NOT PART OF THE RECALL ARE HAVING THE SAME PROBLEM WITH THE AIRBAG SENSOR. I BELIEVE THE AIRBAG SENSOR IS DEFECTIVE ON MANY INFINITI VEHICLES. I JUST HOPE ANOTHER RECALL IS ISSUED BEFORE SOMEONE IS SERIOUSLY HURT DUE TO THE AIRBAG NOT DEPLOYING.
NHTSA complaint #10806562 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED AND INDICATING A MALFUNCTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS AND ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT NEEDED TO BE REPLACED AS WELL AS THE SENSOR WHICH FAILED WITHIN THE SEAT CUSHION CONTAINING OCS HARDWARE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 7/21/15
NHTSA complaint #10714061 — an unverified report by a vehicle owner.
MY 2008 INFINITI G35 AIRBAG AND PASSENGER AIRBAG LIGHTS ILLUMINATED. I RESET THE LIGHTS AND CHECKED THE WIRING UNDER THE PASSENGER SEAT BUT THE LIGHTS CAME ON AGAIN. I TOOK THE CAR TO THE DEALER AND THEY CAME UP WITH CODE B1018, OCCUPANT SENSOR (UNIT FAIL) PAST CODE. THEY RESET THE LIGHTS AND RECOMMEND CHANGING THE PASSENGER SEAT BOTTOM IF THE LIGHTS RETURNED. THE COST?....$6137 BUT THEY WILL GIVE ME A DISCOUNT, CHARGING ME $4176. THIS MODEL WAS RECALLED FOR THIS PROBLEM BUT NOT MY CAR...ACCORDING TO THE VIN. MY CAR WAS MANUFACTURED SEP 2007, RIGHT IN THE MIDDLE OF THE RECALLED VEHICLES MANUFACTURED INTERVAL. I BELIEVE INFINITI SHOULD BE REQUIRED TO ASSUME THE COST OF THIS EXPENSIVE REPAIR BY INCLUDING IT IN THE RECALL.
NHTSA complaint #10678921 — an unverified report by a vehicle owner.
VACUUMING CAR AND PUT BOTH SEATS IN A FORWARD POSITION. WHEN I WAS DONE THE SEATS WOULD NOT MOVE BACK TO ITS REGULAR POSITION. PASSENGER SEAT WAS ALREADY GIVING ME ELECTRICAL PROBLEMS, HOWEVER BACK PART OF SEAT STILL WORKED. THE DRIVER'S SEAT I HAD NEVER HAD PROBLEMS WITH BEFORE. BOTH SEATS ARE NOW IN AN AWKWARD UNDRIVABLE POSITION AND WILL NOT BUDGE. I DO NOT KNOW WHAT THE PROBLEM IS BUT WHAT I DO KNOW IS THAT THE DEALER WILL NOT SELL INDIVIDUAL PARTS, BUT THE SEAT AS A WHOLE WHICH WILL SET ME BACK A COUPLE THOUSAND THAT I DO NOT HAVE.
NHTSA complaint #10631302 — an unverified report by a vehicle owner.
THE CAR IS HAVING TONS OF ELECTRICAL ISSUES WITH CLIMATE CONTROL , RADIO AND PASSENGER AIR BAG SENSORS. BODY CONTROL MODULE AND SEATS. CAR WON'T START AND I HAVE TAKEN TO 3 DIFFERENT SHOPS AND EXPERTS AND CANNOT FIGURE OUT ISSUE WITH CAR. CAR IS NOT OPERABLE AND WON'T START. CONTACTED INFINITY AND THEY TOLD ME THEY DON'T HAVE ANY OPEN RECALLS.THEY DON'T OFFER ANY INFORMATION OR HELP ON MAJOR CAR ISSUES FOR A 2006 MODEL. PLEASE ASSIST ON THIS MATTER.INFINITY IS REFUSING TO ACKNOWLEDGE ALL ISSUES WITH ELECTRICAL AND BCM ISSUES ON G35'S.
NHTSA complaint #10630562 — an unverified report by a vehicle owner.
ACCORDING TO THE US GOVERNMENT, INFINITI RECALLED 2008 G35 FOR PASSENGER SIDE AIR BAG PROBLEM ASSOCIATED WITH A SENSOR IN THE FRONT PASSENGER SEAT. AIR BAG WARNING LIGHT ON THE DASH BOARD KEEPS BLINKING. THE DEALER SAID THE RECALL HAS TO BE VIN SPECIFIC, AND THUS MY CAR WAS NOT SUBJECT TO THE RECALL. ISN'T A RECALL CAUSED BY A COMMON OR GENERIC PROBLEM THAT EXISTS IN MOST OF IF NOT ALL CARS OF SAME MODEL AND SAME YEAR? IN THIS CASE 2008 G35? DEALER SAID I SHOULD PAY FOR THE REPAIR FIRST AND THEN SEEK REFUND FROM INFINITI. $3500 OUT OF MY POCKET AND TAKE A CHANCE? SO HOW DO I GO ABOUT GETTING VIC SPECIFIC RECALL?
NHTSA complaint #10630193 — an unverified report by a vehicle owner.
I HAVE BEEN INFORMED BY THE ORLANDO INFINITI DEALER THAT "PASSENGER CONTROL UNIT ASSEMBLY (FOUND PASSENGER SIDE OCCUPANT CLASSIFICATION CONTROL UNIT FAILED)" ALTHOUGH THERE IS A RECALL IN EFFECT FOR THIS EXACT PROBLEM FOR 2004-2008 INFINITI G35 SEDANS, INFINITI SAYS MY CAR WITH THIS EXACT PROBLEM IS NOT INCLUDED AS A VIN WITHIN THE RECALL.
NHTSA complaint #10628657 — an unverified report by a vehicle owner.
WHILE EATING LUNCH AT BOJANGLES IN PETERSBURG, VA., PEOPLE INSIDE THE RESTAURANT NOTICED SMOKE COMING OUT OF MY CAR WHILE PARKED. FIRE DEPARTMENT WAS CALLED AND FIRE WAS EXTINGUISHED BY A VOLUNTEER FIREFIGHTER IN AREA. FIRE DEPARTMENT ARRIVED AFTERWARDS. IT APPEARS THE SEAT CAUGHT FIRE UNEXPECTEDLY. INTERIOR OF CAR ALSO CAUGHT FIRE AND WAS ON BURNING UNTIL EXTINGUISHED.
NHTSA complaint #10621576 — an unverified report by a vehicle owner.
DRIVING 70 MILE IN FWY MY CAR ENGINE JUST SHUT OFF COMPLETELY I ALMOST DIED OUT THERE BECAUSE OF CARS BEHIND ME. I CALMLY CHANGED STEERING WHEEL TO RIGHT SIDE OF FWY WITH LEFT OVER SPEED AFTER 5 OF VEHICLE BEHIND ME ALMOST CRASHED ME AND EACH OTHER. TURN OFF ENGINE AND STARTED ENGINE FEW TIME AND IT WORKED SO I SENT MY CAR TO SHOP AND THEY SAID IT'S A 2 OF SENSOR PROB. AND WHILE HE WAS MOVING MY CAR, DRIVER SIDE SEAT SWITCH BUTTON WAS ON FIRE! FIRE! WHAT IS GOING ON. I WOULD HAVE BEEN KILLED OUT THERE IF NOT FOR GOD. I SEE A LOT OF PEOPLE COMPLAINED ON SENSOR PROB WITH ENGINE SHUT OFF, ISN'T THIS DANGEROUS TO DRIVE???? RISKING ALL OF PEOPLE'S LIVES????
NHTSA complaint #10611066 — an unverified report by a vehicle owner.
I OWN A 2005 INFINITI G35X. THE AIR BAG WARNING LAMP ILLUMINATES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED, AN ESTIMATED REPAIR COST OF $1200 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFUSED TO PROVIDED ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 10V175000 (AIR BAGS, SEATS), BUT CLEARLY THE VEHICLE WAS NEVER REPAIRED. INVESTIGATION OF THE INFINITI USER FORUM WILL CLEARLY INDICATE THAT AIRBAG FAILURE (POST RECALL) IS VERY COMMON IN THIS PARTICULAR MODEL, WHILE INFINITI/NISSAN IS CONTINUALLY IGNORING THE ISSUE. AFTER READING ALL THE COMPLAINTS IN THE FORUMS AND THE NHTSA WEBSITE, I BELIEVE THAT INFINITI/NISSAN NEVER REPAIRED THE CARS UNDER THE RECALL, BUT MERELY DISABLED THE WARNING LIGHT DURING THE RECALL REPAIR VISIT. THE INITIAL FAILURE MILEAGE WAS APPROXIMATELY AT 65000 MILES. THE FAILURE HAPPENS INTERMITTENTLY. THE CURRENT MILEAGE IS 89600. I REQUEST NHTSA TO INVESTIGATE IN THE MATTER AND HELP THE CONSUMERS FROM AN IMPENDING FATAL DISASTER.
NHTSA complaint #10597558 — an unverified report by a vehicle owner.