FaultScore

Infiniti I35 airbag problems

32 of the 300 complaints filed about the Infiniti I35 are about the airbag system — 11% of everything owners reported. The worst model year for it is 2002.

32

Complaints

11%

Share of all complaints

4

Crashes

0

Fires

Airbags complaints by model year

2002 I35 12 37.5%

Median failure at 125,000 miles

2003 I35 8 25.0%

Median failure at 49,250 miles

2004 I35 12 37.5%

What owners said

2004 Infiniti I35 San Jose, CA

AIR BAGS

The red airbag light on the instrument panel IS on. I have taken the car to the infinity dealer and they say a sensor is out and would be $800 to $1000 to repair. It seems the airbag system should be warranted as long as the car is registered. The mfg book says if this light is on the airbag may inflate, not inflate when needed, just not work. I am concerned, I do not want the bag to inflate as I or my wife is driving. This not a very good safety system if can go out from just one sensor it seems it should have a redundant system for this.This is a safety issue that seems infinity should have to fix especially with the problem with airbags. I do not want my wife or I to be a statistic for a bad airbag system.

NHTSA complaint #11570834 — an unverified report by a vehicle owner.

2004 Infiniti I35 Brunswick, GA

AIR BAGS

The steering wheel is hard to turn and it makes a weird noise when turning it. And I have gotten things sent to me about the airbags being recalled

NHTSA complaint #11453888 — an unverified report by a vehicle owner.

2003 Infiniti I35 Alhambra, CA

AIR BAGS

DRIVER SIDE AIR BAG NOT RECALLED YET CONFIRMED FROM DEALER- AIRBAG IS TAKATA AIRBAG AND PRONE TO RELEASING SHRAPNEL

NHTSA complaint #11299772 — an unverified report by a vehicle owner.

2003 Infiniti I35 Alhambra, CA

AIR BAGS

TAKATA RECALL 2003 INFINITI I35 PASSENGER AIR BAGS WERE RECALLED AND REPLACED BY DEALER BUT DRIVERS SIDE AIR BAG HAS NOT BEEN RECALLED. DEALER WILL NOT REPLACE DRIVER'S SIDE TAKATA AIRBAG UNLESS RECALL IS ANNOUNCED. DRIVERS SIDE TAKATA AIRBAG IS "SAME DESIGN AS PASSENGER UNIT," AND IS "LIKELY JUST AS DANGEROUS" ACCORDING TO INFINITI DEALER. 2003 INFINITI I35 AND NISSAN MAXIMA ARE IDENTICAL SHARED PLATFORMS.

NHTSA complaint #11244449 — an unverified report by a vehicle owner.

2003 Infiniti I35 at 4,500 miles Missouri City, TX

AIR BAGS

TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE ENGINE LOST POWER AND THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS FOR THE ENGINE TO RESTART. THE CONTACT STATED THAT THE VEHICLE DISPLAYED SYMPTOMS OF NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE CHECK ENGINE AND S.L.I.P WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 4,500.

NHTSA complaint #11205087 — an unverified report by a vehicle owner.

2003 Infiniti I35 Calabash, NC

AIR BAGS

TAKATA RECALL--------MY BROTHER WHO LIVED IN NEW YORK CITY GAVE ME HIS 2003 INFINITI I 35 WHEN HE RETIRED FROM NY PD AND GAVE ME THE INFINITI. SO I DROVE THE CAR TO CALABASH NORTH CAROLINA WHICH IS 10 MINUTE DRIVE TO MYRTLE BEACH SOUTH CAROLINA. FOR ABOUT 6 MONTHS OR SO NO PROBLEMS WITH THE AIRBAG HOWEVER IN THE MIDDLE OF THE SUMMER MY AIRBAG LIGHT COMES ON? SO I CALLED MY BROTHER AND HE TOLD ME THE CAR ALREADY HAD THE AIRBAG REPLACE PER THE RECALL. SO I CALLED INFINITI TO SEE IF THEY COULD HELP ME, THEY INFORMED ME THAT THERE WAS NOTHING THEY COULD DO BUT THEY SAID I COULD GO TO A NISSAN OR INFINITI SERVICE. I GO AND THE SERVICE MANAGER TOLD ME IT WAS $125 FOR DIAGNOSTIC TEST. CALLED INFINITI BACK AND AGAIN I WAS INFORMED THAT THERE WAS NOTHING THAT THEY COULD DO. I HAVE BEEN DRIVING FOR OVER 40 YEARS AND OWNED LOTS OF CARS NEVER ONCE DID I EVER HAVE A PROBLEM WITH AN AIRBAG! I HAVE OWNED FOREIGN AND DOMESTIC CARS AND AGAIN NO AIRBAG PROBLEMS. WHAT ARE THE MATHEMATICAL PROBABILITY OF MY DEFECTIVE AIRBAG SYSTEM FROM ONLY A INFINITI I35 2003 BEING THE ONLY AIRBAG PROBLEM WITH ANY AUTOMOBILE THAT I HAVE OWNED IN THE LAST 40 + YEARS? THE MATH DOES NOT WORK THEY HAVE A PROBLEM BUT THEY DON'T WANT TO ADDRESS IT. IT'S THE MANUFACTURERS FAULT NOT MINE, WHAT DO THEY WANT ME TO DO REPLACE THE AIRBAG AGAIN? MY GUT FEELING TELLS ME THAT THEY DIDN'T REMEDY THE PROBLEM OR THE HEAT FROM LIVING IN THE CAROLINAS IS ADVERSELY AFFECTING MY AIRBAG. PLEASE IF YOU WOULD SAVE MY EMAIL JUST IN CASE I GET HURT OR KILLED BECAUSE OF THERE SUBSTANDARD AIRBAG SYSTEM THAT INFINITI STATED THAT THEY HAD NO KNOWLEDGE OF A PRE-EXISTING SUBSTANDARD AIRBAG PLACED IN 2003 I35. THANK YOU FOR YOUR TIME

NHTSA complaint #11132826 — an unverified report by a vehicle owner.

2003 Infiniti I35 Lynbrook, NY

AIR BAGS

TAKATA RECALL : I RECEIVED A NOTICE FROM THE NYS D OF M STATING THAT THERE WAS AN URGENT RECALL ON MY CAR, AND LISTING THE VIN AND MAKE, MODEL, YEAR. I CHECKED WITH YOUR WEB SITE AND FOUND NO RECALLS ON MY CAR. MY INFINITI DEALER CHECKED AND FOUND NO RECALL FOR MY CAR, BUT SAID THERE MAY HAVE BEEN RECALLS FOR THAT MODEL, YEAR, ETC. BUT NOT FOR MY VIN. WHO DO I TRUST?

NHTSA complaint #11122659 — an unverified report by a vehicle owner.

2002 Infiniti I35 Wadesboro, NC

AIR BAGS

TAKATA RECALL MY AIR INFLATS BY THEMSELVES

NHTSA complaint #11042851 — an unverified report by a vehicle owner.

2003 Infiniti I35 Port Richey, FL

AIR BAGS

MY NAME IS [XXX] , I HAVE RECEIVED A LETTER CONTAINING AN URGENT AIRBAG SAFETY RECALL ON MY INFINITI I 35 2003. THE LETTER FROM FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES STATES THAT HAT THERE HAS BEEN AN AIRBAG RECALLED FOR A SAFETY DEFECT IN THE AIRBAG THAT COULD RESULT IN DEATH OR SERIOUS INJURY TO ME AND/OR MY PASSENGERS. THIS HAPPENS TO BE MY ONLY VEHICLE AND IS EXTREMELY CONCERNING BECAUSE I HAVE TWO SMALL CHILDREN, ONE WITH DISABILITIES AND THE OTHER IS AN INFANT! WE DEPEND ON THIS VEHICLE EVERYDAY FOR SPECIALTY APPOINTMENTS AND WORK! I NEED MY CAR REPAIRED AS SOON AS POSSIBLE, AND WHILE MY CARE IS BEING REPAIRED, I WILL NEED ANOTHER VEHICLE, AS THIS IS A HUGE INCONVENIENCE TO MY FAMILY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11042143 — an unverified report by a vehicle owner.

2004 Infiniti I35 Altadena, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT HAD BEEN WAITING OVER A YEAR TO HEAR FROM THE MANUFACTURER IN REGARDS TO THE PARTS BEING AVAILABLE FOR THE TAKATA RECALL. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10959183 — an unverified report by a vehicle owner.

2004 Infiniti I35 Tenecula, CA

AIR BAGS

TL* THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10956721 — an unverified report by a vehicle owner.

2004 Infiniti I35 Lakewood, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10945741 — an unverified report by a vehicle owner.

2004 Infiniti I35 Peoria, AZ

AIR BAGS

"TAKATA RECALL" WHEN WILL THE PARTS BE AVAILABLE? I DO NOT WANT TO BE A STATISTIC. MY HUSBAND AND I DO A LOT OF HIGHWAY TRAVELING IN HUMID AREAS.

NHTSA complaint #10935158 — an unverified report by a vehicle owner.

2004 Infiniti I35 South Windsor, CT

AIR BAGS

TAKATA RECALL STILL NOT FULFILLED.

NHTSA complaint #10934097 — an unverified report by a vehicle owner.

2004 Infiniti I35 Breezy Point, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10915614 — an unverified report by a vehicle owner.

2004 Infiniti I35 Saint Charles, IL

AIR BAGS

TL* THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10904943 — an unverified report by a vehicle owner.

2002 Infiniti I35 Waterford, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10897121 — an unverified report by a vehicle owner.

2004 Infiniti I35 Fuquay Varina, NC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10895369 — an unverified report by a vehicle owner.

2004 Infiniti I35 Hollywood, SC

AIR BAGS

TL* THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10892259 — an unverified report by a vehicle owner.

2004 Infiniti I35 Saugus, MA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10891670 — an unverified report by a vehicle owner.

Other Infiniti I35 problems