THE CIRCUIT BOARD FOR CRANK POSITION SENSOR AND CAM POSITION SENSOR HAVE IMPROPER SOLDER JOINTS. THIS HAS CAUSED THE SERVICE ENGINE LIGHT TO COME ON, THE ENGINE MAY NOT START, POWER REDUCES, ENGINE STALLS AT A TRAFFIC LIGHT OR WHILE IN MOTION, ON A CITY STREET OR HIGHWAY OR WHILE MAKING A TURN. THIS IS ALSO A COMMON PROBLEM WITH THE 2002 INFINITI M45, Q45; 2003 INFINITI I35, M45; 2003 NISSAN ALTIMA, MAXIMA, MURANO, SENTRA. THERE ARE 11 CONSUMER COMPLAINTS, 3 INVESTIGATIONS AND 33 SERVICE BULLETINS REGARDING THIS ISSUE WITH THE 2003 Q45. INFINITI/NISSAN RECALL # 03V455000
NHTSA complaint #11415335 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 INFINITI Q45. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA complaint #11051157 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 INFINITI Q45. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE STALLED WHILE THE SERVICE ENGINE SOON WARNING LIGHT AND ANOTHER UNKNOWN LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAM POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10984183 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 INFINITI Q45. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING AND ALL POWER WAS LOST. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. UPDATED 11/29/16*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 12/06/16.
NHTSA complaint #10894023 — an unverified report by a vehicle owner.
START CAR FIRST THING IN THE AM. DRIVING NORMAL. WITHIN 5 MILES ENGINE SHUTS OFF WITHOUT WARNING. LOOSE ALL POWER. NO CODE APPEARS. AUTO WILL NOT START. FINALLY STARTS AFTER 5 OR 6 TRIES. THIS PROBLEM HAS CONTINUED TO OCCUR EVERY TWO OR THREE DAYS OVER THE LAST SIX MONTHS. BUT AUTO STARTS IMMEDIATELY AFTER. AUTO AND TRANSMISSION ARE NOT PERFORMING PROPERLY. NOW THE ENGINE STALL WHILE DRIVING IS HAPPENING ON A DAILY BASIS. AUTO HAS BEEN CHECKED OUT AT GEORGE HARTE INFINITI, WEST HAVEN, CT AT LEAST FIVE TIMES. DEALERSHIP CLAIMS THEY CANNOT ADDRESS THE PROBLEM BECAUSE NO ERROR CODE APPEARS. OTHER THAN THIS PROBLEM, THIS AUTO IS IN EXCELLENT CONDITION AND SHOULD PERFORM SATISFACTORILY FOR MANY YEARS TO COME. THERE WAS A RECALL (INFINITI R3021) THAT ADDRESSED THESE EXACT PROBLEMS, BUT THE DEALER SERVICE MANAGER CLAIMED THAT THIS CAR WAS NOT INCLUDED. THIS PROBLEM IS A SERIOUS SAFETY HAZARD AND THERE SHOULD BE SOME WAY THIS CAN BE FIXED. SIMILAR, IF NOT EXACT, COMPLAINTS FOR THIS EXACT MODEL INFINITI HAVE BEEN POSTED ON THE INTERNET WITH OWNERS INDICATING OUTRAGEOUS FRUSTRATION WITH THE INFINITI MANUFACTURER. WHEN THERE ARE MULTIPLE COMPLAINTS INDICATING EXACT PROBLEMS, THE FAULT CERTAINLY LAYS WITH THE MANUFACTURER. IS THERE SOMETHING THAT CAN BE DONE?
NHTSA complaint #10777700 — an unverified report by a vehicle owner.
I OWN A 2003 INFINITY Q45 AND WITHOUT WARNING THIS VEHICLE STALLS WHERE EVER IT WANTS AT A LIGHT WHILE YOU DRIVING ON A MAJOR HIGHWAY ON A MAJOR STREET NO WARNING WHAT SO EVER AND INFINITY IS AWARE OF THE PROBLEM BUT THEY ONLY WANT TO HELP CERTAIN VIN NUMBERS. I TOOK MY FAMILY SKIING TO SCRANTON PA AND ON INTERSTATE I80 THE CAR STALL WITHOUT WARNING MY ENTIRE FAMILY COULD HAVE BEEN KILLED. PLEASE DO SOMETHING ABOUT THIS IS A BIG ISSUE AND BEFORE SOMEONE GETS HURT OR KILLED SOMEONE SHOULD HELP.
NHTSA complaint #10702990 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 INFINITI Q45. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAN BELT AND POWER STEERING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THREE MONTHS LATER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10681313 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 INFINITI Q45. THE CONTACT INDICATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED AND THERE WAS A LOSS OF POWER. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10639792 — an unverified report by a vehicle owner.
I WAS DRIVING AND DASHBOARD LIGHTS CAME ON, THEN VEHICLE CUT OFF ON THE HIGHWAY. I ASSUMED IT WAS A BAD ALTERNATOR, BUT IT WAS A DEFECTIVE CRANK SENSOR.
NHTSA complaint #10638308 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 INFINITI Q45. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THERE WAS A SUDDEN LOSS OF POWER. THE VEHICLE WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE FAILURE OCCURRED ON THREE OCCASIONS. THE DEALER REPAIRED THE VEHICLE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 97,000.
NHTSA complaint #10610755 — an unverified report by a vehicle owner.
SOMETIME AFTER I PURCHASING THE ABOVE VEHICLE IN NOVEMBER, 2001, THE ENGINE WOULD FAIL TO START WITHOUT RECHARGING THE BATTERY. AFTER RECHARGING, THE VEHICLE WOULD EXHIBIT NO MALFUNCTION AND OPERATE NORMALLY FOR EXTENDED PERIODS OF TIME. THIS CONDITION WOULD REOCCUR INFREQUENTLY, AND HAS SINCE MANIFESTED ITSELF BY SHOWING NO CHARGING FROM THE ALTERNATOR. INFINITI IDENTIFIED THIS PROBLEM WITH A RECALL BEGUN ON 03/15/2002, AS A DEFECTIVE DIODE DAMAGED IN MANUFACTURE. THIS ACTION IS IDENTIFIED AS NHTSA ACTION # PE02034. AT NO TIME WAS I NOTIFIED BY INFINITI OF THIS RECALL, AND THE SYMPTOMS OF MALFUNCTION I HAVE EXPERIENCED ARE CLEARLY A RESULT OF A DEFECTIVE ALTERNATOR/DIODE. I CONTACTED INFINITI ON 11/08/2011 AND THEY DENIED ME ANY ASSISTANCE. I REQUEST YOUR ASSISTANCE IN REQUIRING INFINITI TO CORRECT THIS MALFUNCTION WHICH WOULD HAVE BEEN AVOIDED HAD INFINITI NOTIFIED ME DURING THE RECALL PERIOD. MY OWNERSHIP OF THE VEHICLE WAS A MATTER OF PUBLIC RECORD AND COULD HAVE EASILY BEEN OBTAINED.
NHTSA complaint #10435271 — an unverified report by a vehicle owner.
IN MARCH 2008 MY 2002 INFINITI Q45 WOULD NOT START, HAD IT TOWED FROM FAYETTEVILLE, NC TO INFINITI DEALER IN RALEIGH, NC. THEY R/R STARTER ASSY TO RESOLVE ISSUE AT NO CHARGE, OLD PART NOT AVAILABLE. ON 5/15/08 MY CAR WOULD NOT START, HAD IT TOWED FROM FAYETTEVILLE TO INFINITI DEALER IN RALEIGH. THEY R/R STARTER ASSY TO RESOLVE ISSUE AT NO CHARGE, OLD PART NOT AVAILABLE. ON 7/26/08 CAR WOULD NOT START AGAIN. HAD IT TOWED FROM FAYETTEVILLE TO INFINITI DEALER IN RALEIGH. THEY SAID MOTOR BURNED OUT DUE TO IGNITION SWITCH MALFUNCTION & R/R STARTER ASSY & IGNITION SWITCH TO RESOLVE & CHARGED $1,205.54. I ASKED ABOUT RECALL I FOUND ON NHTSA WEBSITE REGARDING ENGINE & ENGINE COOLING BECAUSE IT STATED THIS COULD CAUSE A NO START CONDITION. THEY DID NOT ACKNOWLEDGE THIS RECALL AND THAT'S WHY THEY CHARGED ME. I WOULD LIKE SOME ASSISTANCE IN DETERMINING IF THIS RECALL IS CAUSING MY CAR TO PERIODICALLY NOT START. THIS SEEMS TO OCCUR EVERY 2 MONTHS.
NHTSA complaint #10239493 — an unverified report by a vehicle owner.
TL* - THE CONTACT STATED THAT SHE HAD PURCHASED 1992 INFINITY Q45 ON 02/2006 ,AND ON 12/21/06 THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE VEHICLE STEERING WAS DIFFICULT TO HANDLE. THE CONTACT STATED THAT SHE HAS HAD PROBLEMS WITH THE TRANSMISSION LEAKING. THE DEALERSHIP THAT SOLD HER THE TRANSMISSION, AND ENGINE HAD TO REPLACE THEM, , AND T THE VEHICLE NEEDED SEVERAL OTHER REPAIRS AS WELL. THE DEALERSHIP SOLD HER THE VEHICLE THAT WAS NOT SAFE. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS SHE WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION.
NHTSA complaint #10178243 — an unverified report by a vehicle owner.
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAKE MY EYES OFF THE ROAD TO CONSTANTLY CHECK IF I'M IN THE GEAR I SELECT. 3 - THE PARKING/EMERGENCY BREAK WILL NOT HOLD THE FULLY LOADED VEHICLE ON A HILL. IF THE TRANSMISSION IN PARK FAILS, THE VEHICLE WILL ROLL. ALL ISSUES ARE CONSIDERED TO BE NORMAL BY THE MANUFACTURER. THEY CORRECTED THE PROBLEM ON THEIR NEW 2005 VERSION AND REFUSE TO DO SO ON MY VEHICLE.
NHTSA complaint #10120811 — an unverified report by a vehicle owner.
THE CONSUMER WAS INFORMED BY THE INFINITY CSR THAT BASED ON THEIR RECORDS, THE CRANK POSITION SENSOR WELD RECALL 03V455000 WASN'T PERFORMED. PRIOR TO CONTACTING THE MANUFACTURER, THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALERSHIP TO HAVE THE RECALL BREPAIRSPERFORMED AND WAS TOLD WHEN THEY PICKED THE VEHICLE THAT THE RECALL WAS DONE.
NHTSA complaint #10076052 — an unverified report by a vehicle owner.
CONSUMER AND THE DEALERSHIP NOTICED THAT ENGINE WAS CONSUMING 2 AND A HALF QUARTS OF OIL EVERY 4400 MILES. ALSO, VEHICLE HAD BRAKE ROTORS PROBLEMS. *AK WHEN THE SECOND OIL CONSUMPTION TEST WAS DONE FOR 33000 MILES THE VEHICLE USED ONE AND A HALF QUARTS OF OIL. HEAVY BLUE SMOKE EMITS FROM THE EXHAUST PIPE DURING INITIAL START UP.
NHTSA complaint #10068692 — an unverified report by a vehicle owner.
INTERMITTENTLY, THE VEHICLE STALLS OUT WHEN DECELERATING AND THE POWER STEERING DISENGAGES. THIS HAS CAUSED ALMOST SERVERAL MISSED CRASHES. A TECHNICAL SERVICE BULLETIN # FC0008624 HAS BEEN ISSUED ON THIS SITUATION. (LETTER WRITTEN BY FATHER FOR DAUGHTER)
NHTSA complaint #556905 — an unverified report by a vehicle owner.