2001 Infiniti QX4 equipment problems

EQUIPMENT ADAPTIVE/MOBILITY

THE BUILT-ON RUNNING BOARDS (THESE ARE NOT AN ADD-ON FEATURE TO THE VEHICLE, BUT CAME STANDARD ON ALL QX-4S) HAVE BRACKETS AND A TUBULAR STEEL SUPPORT BEAMS THAT SUPPORT THE WEIGHT OF ANY PASSENGER STEPPING ON THEM TO ENTER THE VEHICLE. THE SUPPORT BEAM AND SUPPORT BRACKETS HAVE ENTIRELY RUSTED AWAY; THERE IS LITTLE TO NO OTHER RUST ON OTHER AREAS OF THE VEHICLE. A LOCAL BODY SHOP IDENTIFIED AND NOTIFIED THE OWNER OF THE DANGER ASSOCIATED WITH NON-SUPPORTED RUNNING BOARDS. A CONSUMER COULD EASILY BE INJURED IF STEPPING ON THE RUNNING BOARDS TO ENTER THE VEHICLE AND HAVING THEM COLLAPSE. THE INJURY CERTAINLY COULD BE MORE ACUTE FOR ELDERLY, DISABLED, OR CHILDREN IN THE EVENT OF A COLLAPSE. THE TUBULAR STEEL SUPPORT BEAMS AND BRACKETS HAVE NO RUST INHIBITOR ON THEM WHILE THE OTHER METAL SECTIONS OF THE RUNNING BOARDS WERE COATED WITH RUST INHIBITOR AND SHOW NO RUST. THERE WAS A DESIGN FLAW EITHER ASSOCIATED WITH THE TYPE OF METAL USED OR A LACK OF RUST INHIBITOR ON THE PARTS THAT HAVE DISINTEGRATED. THE COST TO REPLACE IS QUITE EXORBITANT AND THE REPLACEMENTS MAY HAVE THE SAME DESIGN FLAW. THE SHORT TERM SOLUTION HAS BEEN TO ENTIRELY REMOVE THE RUNNING BOARDS OFF OF THE VEHICLE TO ELIMINATE THE DANGER. THIS MAKES FOR A TALL VERTICAL STEP-IN, BUT IS LESS RISKY THEN THE FAULTY RUNNING BOARDS.

NHTSA complaint #10550656 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH.

NHTSA complaint #10407522 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

2001 INFINITI QX4. CONSUMER STATES THE FRONT RIGHT SIDE OF THE UNIBODY FRAME HAS RUSTED OUT DANGEROUSLY AT THE AREA OF THE LOWER CONTROL ARM INTERSECTION *TGW THE CONSUMER STATED THE FRAME HAD TO BE RE-WELDED. THE CONSUMER WAS INFORMED THE AIR CONDITIONING DRAIN LINE DRIPPED DIRECTLY ON THE SPOT OF THE CORROSION.

NHTSA complaint #10391936 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH.

NHTSA complaint #10329023 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 6 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED.

NHTSA complaint #10282037 — an unverified report by a vehicle owner.

EQUIPMENT

I GET AN ERR 2 ON MY 6 DISC CD PLAYER IN MY 2001 QX4. I HAVE TRIED EVERYTHING TO GET MY CD'S TO EXIT THE PLAYER, NO LUCK. IS THERE A RESOLUTION? I HAVE TRIED PUSHING ALL COMBINATIONS OF BUTTONS TO RELEASE THE CDS. I JUST GOT THE ERR 2 AND IT HAS NEVER GONE AWAY. CD'S WILL NOT PLAY OR REJECT, VERY FRUSTRATING, MY FAVORITE CDS ARE STUCK IN PLAYER.

NHTSA complaint #10263828 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

I JUST WANT TO SAY TO INFINITI WHY THEY DIDN'T KEEP ON BUILDING THIS CAR! I MEAN MINE HAS 111,111 AND IT STILLS RUNS LIKE NEW NO PROBLEM AT ALL! I HAVE THE INFINITI QX4 2001 GOLD PEARL 4X4 NAVIGATION SYSTEM 6 DIS CD CHANGER IN THE BACK OF THE CAR NOT THE ONE IN THE DASH AND THIS CAR STILL PERFORMS LIKE WHEN IT WAS TAKEN OUT OF THE DEALER IN 2001.I WOULD LIKE TO NOW WHY THEY DISCONTINUED THE PRODUCTION AND JUST TO SAY THE HOW MANY MORE RX300 LEXUS IS GOING TO KEEP SELLING BEFORE INFINITI COMES BACK WHICH A COMPETITION! INFINITI BRING BACK QX4 NOW!

NHTSA complaint #10260314 — an unverified report by a vehicle owner.

EQUIPMENT

I HAVE A 2001 INFINITI AND THE CLARION MANUFACTURED BOSE 5 DISC CD CHANGER NOW REGISTERS A ERR2 MESSAGE AND CLICKS EVERYTIME I TURN IT ON.

NHTSA complaint #10247489 — an unverified report by a vehicle owner.

EQUIPMENT

MY BOSE RADIO/CD PLAYER IN MY 2001 QX4 INFINTI TRUCK IS DISPLAYING AN ERROR MESSAGE OF ERR2. CD'S ARE STUCK IN THE PLAYER AND IT MAKES A CLICKING SOUND EVERY TIME THE CAR IS TURNED ON. CALLED THE DEALER AND INFINITI WILL NOT TAKE RESPONSIBILITY TO REPLACE.

NHTSA complaint #10232519 — an unverified report by a vehicle owner.

EQUIPMENT

ERR2 MESSAGE ON BOSE CD CHANGER. CDS WON'T PLAY. THIS PROBLEM IS COMMON TO THIS MODEL AND IS VERY EXPENSIVE TO REPAIR. IT IS CLEARLY A MANUFACTURING DESIGN DEFECT.

NHTSA complaint #10222978 — an unverified report by a vehicle owner.

EQUIPMENT

I HAVE EXPERIENCED THE SAME PROBLEMS WITH THE BOSE / CLARION STEREO SYSTEM THAT MANY OTHER PEOPLE HAVE. OUT OF THE BLUE ONE DAY, I RECEIVED SEVERAL CLICKING NOISES WHILE TRYING TO PLAY A CD. AFTER A MINUTE OR TWO OF THE CLICKING SOUND, ERR 2 APPEARED ON THE DISPLAY. I WAS ABLE HOWEVER, TO RETRIEVE MY CD'S BY EJECTING THEM THE NORMAL WAY.

NHTSA complaint #10211489 — an unverified report by a vehicle owner.

EQUIPMENT

CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 5 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED.

NHTSA complaint #10208897 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 5 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED.

NHTSA complaint #10208897 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

MY BOSE 6 DISC CHANGER HAS THE ERROR CODE ERR2. DOES NOT WORK.

NHTSA complaint #10179218 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

MY CLARION MANUFACTURED RADIO/CD PLAYER IN MY 2001 QX4 INFINTI TRUCK IS DISPLAYING AN ERROR MESSAGE OF ERR2 .CD'S ARE STUCK IN THE PLAYER AND IT MAKES A CLICKING SOUND. INFINITI DEALER NOT TAKING RESPONSIBILITY FOR REPLACEMENT OR REPAIRS.

NHTSA complaint #10176345 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CLARION/BOSE 6 CD CHANGER HAS FAILED 2 TIMES. ERR2 IS DISPLAYED. CLICKING SOUND AND CD IS STUCK IN UNIT. SEARCH FIND NUMEROUS INCIDENTS OF THIS SAME PROBLEM ACROSS DIFFERENT YEARS AND NISSAN ALSO WITH THIS CLARION/BOSE UNIT.

NHTSA complaint #10175640 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

I OWN A 2001 INFINITI QX4. THE FACTORY CLARION/BOSE CD HEAD UNIT IS REGISTERING AN ERROR CODE "ERR 2" AND THE CD'S WON'T PLAY OR EJECT. THIS IS THE SECOND TIME IN 3 YEARS THIS HAS HAPPENED. THE FIRST TIME IT WAS COVERED UNDER WARRANTY. NOW, CLARION WON'T ACCEPT THE UNIT DIRECTLY FROM THE CUSTOMER AND REQUIRES A DEALER TO REPAIR/INSTALL THROUGH CLARION. I BELIEVE THIS TO BE FRAUD. IF YOU SEARCH ONLINE FOR QX4 OR PATHFINDER AND "ERR 2" YOU WILL DISCOVER THAT THIS IS A WIDESPREAD PROBLEM AMONG QX4/PATHFINDER OWNERS. THIS UNIT SHOULD BE RECALLED, BUT NISSAN AND/OR CLARION ARE TO DATE REFUSING TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT OR CORRECTING THE SOURCE PROBLEM. THIS PRACTICE IS CREATING ARTIFICIAL DEMAND FOR A REPAIR SERVICE THAT DOES NOTHING BUT GUARANTEE REPEAT REPAIR SERVICE IN THE FUTURE. MY EXISTING UNIT IS LABELED "REMANUFACTURED" IN THE REAR, AND I ASSUME IT WAS PREVIOUSLY REPAIRED FOR THE SAME REASON. I WANT A REPLACEMENT WITHOUT CHARGE.

NHTSA complaint #10172089 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

OEM BOSE CD CHANGER (MADE BY CLARION CORP>) FAILED FOR SECOND TIME.

NHTSA complaint #10171142 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

I HAVE A 2001 INFINITI QX4 WITH THE BOSE 6 DISK CD CHANGER. THE CD CHANGER STOPPED WORKING AROUND 78,000 MILES. IT WOULD READ ERROR2. I HAVE SENT NUMEROUS EMAILS TO NISSAN WITH NO REPLY. CLARION MADE THIS CD PLAYER FOR NISSAN, BUT GOT SO OVERWHELMED WITH REPAIRS THAT THEY STOPPED TAKING REPAIRS FROM CUSTOMERS. NOW THEY FORCE YOU TO GO THROUGH YOUR DEALERSHIP TO GET THE UNIT REPAIRED WHICH COSTS EVEN MORE MONEY. ONCE THE UNIT READS ERR2 YOU CANNOT RETRIEVE ANY OF YOUR CDS AND OF COURSE THE UNIT WILL NOT PLAY THE CDS EITHER. THIS WEB FORUM HTTP://FORUM.ECOUSTICS.COM/CGI-BIN/BBS/SHOW.PL?4/137782 WILL SHOW YOU THE 100'S IF NOT 1000'S OF PEOPLE WHO HAVE BEEN AFFECTED. CLARION IS HAVING A HARD TIME STOCKING THIS PART, BUT THEY NOR NISSAN ARE OFFERING TO FIX THE UNIT OR ADMIT POOR PRODUCTION. I HAD TO USE AN OUTSIDE VENDOR AND IT STILL COST ME $300.

NHTSA complaint #10170975 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

BOSE/CLARION NISSAN/INFINITI IN-DASH 6 DISC CHANGER PROBLEMS CAUSED BY PLASTIC GEARS BEING USED FOR LOADING AND DISC SWITCHING MECHANISMS. SYMPTOMS MAY BE ERR1, ERR2, ERR3, OR OTHER ERR MESSAGES ALONG WITH A CLICKING SOUND FROM THE CD CHANGER ASSEMBLY. THIS PARTICULAR CD CHANGER HAS BEEN REPAIRED AT LEAST 3 DOCUMENTED TIME. I AM THE SECOND OWNER AND SPOKE TO THE PREVIOUS OWNER AFTER DOING SOME RESEARCH. AFTER VIEWING THE SERVICE MANUAL AND SEEING THE FAILED PARTS, YOU CAN SEE THE PARTS ARE MADE OF PLASTIC THAT WILL EVENTUALLY GET BRITTLE AND CRACK OR STRIP OUT DURING NORMAL USAGE.

NHTSA complaint #10169752 — an unverified report by a vehicle owner.