Jayco Travel Trailer JAY Flight equipment problems
32 of the
85 complaints filed about the Jayco Travel Trailer JAY Flight
are about the equipment —
38% of everything owners reported.
The worst model year for it is 2019.
The entry door on my Jayco 264BH has become extremely difficult to open and close because the bottom of the door is rubbing against or making contact with the frame. This makes it nearly impossible for children to enter or exit the RV safely. In addition, closing the door from inside the RV is very difficult, which poses a significant safety risk—especially in emergency situations where quick exit may be necessary. This defect could prevent occupants, including children, from exiting the vehicle quickly and safely.
NHTSA complaint #11668748 — an unverified report by a vehicle owner.
The contact owns a 2021 Jayco Jay Flight. The contact stated that while utilizing the RV for recreational purposes, the contact became aware that the propane stove, furnace, and water heater were no longer functioning. No warning lights were illuminated. The RV was taken to an independent mechanic, who diagnosed a failure with the propane regulator. The contact was also made aware that the refrigerator would only run on electricity. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V685000 (Equipment); the VIN was included, but parts were not available at the time. The contact later received notification that the remedy was available, prompting the contact to attempt to schedule the repair but the contact was unable to locate a service center. The manufacturer was notified of the failure, a case was opened, and the contact was later informed that records showed that the RV had already been repaired. The contact adamantly disputed the RV recall records; stating that the RV had never been taken into a service center for the repair as stated by the manufacturer. The failure mileage was unknown.
NHTSA complaint #11656423 — an unverified report by a vehicle owner.
174BH-rear emergency latch is not secure when opened it can easily become ajar and may strike child in the eye causing damage. Small bumps in to the handle cause the window to shut and the handle to move back into the sleeping quarters. Further in the event a child needed to escape the window one must hold the window up. A child would not be able to hold the window up causing a safety issue. Latch catch should be larger. 14JUN2023 [edit]: (From 11526481) Trailer contains multiple Appliances that use LP in small quarters including sleeping however no CO are installed only smoke and LP leak alarm. -JPH
NHTSA complaint #11526482 — an unverified report by a vehicle owner.
The contact owns a 2022 Jayco Flight RV. The contact received notification of NHTSA Campaign Number: 22V773000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11513482 — an unverified report by a vehicle owner.
The contact owns a 2020 Jayco Jay Flight Travel Trailer. The contact stated that the stove became inoperable. The contact received notification of NHTSA Campaign Number: 21V840000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.
NHTSA complaint #11491620 — an unverified report by a vehicle owner.
The contact's wife owns a 2021 Jayco Jay Flight RV. The contact stated that he had experienced several failures with the trailer. The contact stated that upon delivery of the trailer, the refrigerator would freeze at bottom and defrost at the top. The contact also stated that the stove top would ignite nearly six inches high and could not be adjusted. The contact then received notification of NHTSA Campaign Number: 21V685000 (Equipment) which he linked to the failure. The contact was sent the part to repair the trailer himself; however, due to health challenges, the contact was unable to replace the part. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11490983 — an unverified report by a vehicle owner.
The contact owns a 2019 Jayco Jay Flight. The contact stated upon taking the trailer to the dealer for an unknown recall repair, the dealer informed him that the gas lines were cracked and were leaking from the LP tanks to the regulator. The dealer replaced the gas lines and the RV was repaired. Additionally, the contact stated that that regulator then failed to work. The contact replaced the regulator himself. The RV was repaired. The manufacturer was notified of the failure and informed the contact that they had sent three safety recall notifications associated with the failure; however, the contact had not received any of the notifications. The failure mileage was unknown.
NHTSA complaint #11476903 — an unverified report by a vehicle owner.
The contact owns a 2020 Jayco Jay Flight RV. The contact stated while using the RV and attempting to light the stove and heater, the propane gas flow stopped. The contact said that he later received a recall letter from the manufacturer regarding the propane flow issue in the RV; NHTSA Campaign Number: 21V685000 (Equipment). The contact had not taken the RV to the local dealer. The RV was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.
NHTSA complaint #11458876 — an unverified report by a vehicle owner.
The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.
NHTSA complaint #11451912 — an unverified report by a vehicle owner.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.
NHTSA complaint #11451912 — an unverified report by a vehicle owner.
The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 12v425000 (Equipment). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair to become available. The manufacturer was made aware of the issue. The contact stated that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.
NHTSA complaint #11451912 — an unverified report by a vehicle owner.
The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11448973 — an unverified report by a vehicle owner.
The contact owns a 2018 Jayco Towable Trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11443689 — an unverified report by a vehicle owner.
Received a recall letter for my travel trailer in August 2021 which states: Two-stage propane regulators on recreational vehicles may supply elevated, intermittent or low propane pressure to the appliances due to a second stage valve seat that can fail to regulate propane flow and pressure. An increase in propane pressure could cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Also, an increase in propane pressure would also cause the regulator to vent propane continuously thought he pressure relief valve. In an enclosed area or under certain conditions, the vented propane could accumulate at the front of the recreational vehicle and if ignited could result in a fire or explosion. Called the dealer to have the recall taken care of and was placed on a waiting list. Over 3 months have already passed and they have not reached out to me on this matter. I called today 12/1/21 to follow up and was told they've ordered 319 kits to have the recalls repaired but they've only received 12 kits so far. Dealer has not offered to have my trailer inspected. I am afraid this will never be taken care of and I might not be able to use my trailer until the issue is fixed. Please help me!
NHTSA complaint #11442223 — an unverified report by a vehicle owner.
The contact owns a 2019 Jayco Jay Flight RV. The contact received notification of NHTSA Campaign Number: 20E071000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11435951 — an unverified report by a vehicle owner.
The contact owns 2018 Jayco Jayco Trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had a failure with the propane tank filling up with fuel. The RV was taken to the dealer where it was diagnosed that the propane tank was faulty and needed to be replaced. The RV was not repaired. The contact mentioned that he was unable to get the RV back to the dealer. The manufacturer was not notified of the failure. Parts distribution disconnect.
NHTSA complaint #11432265 — an unverified report by a vehicle owner.
The contact owns a 2020 Jayco Jay Flight trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11430757 — an unverified report by a vehicle owner.
The contact owns a 2019 Jayco Jay Flight. The contact received notification of NHTSA campaign number 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available and would not be available for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
NHTSA complaint #11430506 — an unverified report by a vehicle owner.
The contact owns a 2020 Jayco Travel Trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11429907 — an unverified report by a vehicle owner.
The contact owns a 2018 Jayco Jay Flight. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11428958 — an unverified report by a vehicle owner.