ALL THE LIGHTS ON MY DASH PANEL WENT ON & I LOST POWER OF THE VEHICLE DRIVING DOWN THE ROAD. IT CAME BACK ON THEN OFF & ON. THIS HAS HAPPENED SEVERAL TIMES. MY CATALYTIC CONVERTER HAS BROKEN INTO A FEW PIECES. THE DEALERSHIP SAID THIS HAPPENS OFTEN TO THESE VEHICLES & BELIEVES THERE IS A RECALL ON THEM. I HAVE HAD MY VEHICLE 4 1/2 YRS & THIS IS THE 2ND TIME IT NEEDS TO BE REPLACED. MY STRUTS HAVE GONE A FEW TIMES ON MY 2006 JEEP COMMANDER. THE REAR SEATBELT IN THE MIDDLE & DRIVER REAR DON'T LATCH & WHEN THEY DO ITS REALLY TIGHT ON MY DAUGHTER. LASTLY MULTIPLE ISSUES WITH THE REAR DOORS BOTH PASSENGER & DRIVER SIDES. THE HANDLES DON'T WORK ALL THE TIME. THEY HAVE BOTH BEEN FIXED 3 DIFFERENT OCCASIONS. THEY OPEN WHEN THEY FEEL LIKE IT. THE CHILD LOCK IS NOT ON.
NHTSA complaint #11175225 — an unverified report by a vehicle owner.
VEHICLE DROPS FROM 70 MPH TO 30 MPH UNEXPECTEDLY AND FREQUENTLY. UNABLE TO GET OUT OF FIRST GEAR. ADDING 1 QUART TRANSMISSION FLUID LASTS FOR A FEW DAYS. NO LEAKS SEEN BY 3 MECHANICS
NHTSA complaint #11152365 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 55-60 MPH, THE REAR SEAT SPONTANEOUSLY CAUGHT ON FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXTINGUISHED THE FIRE. AFTERWARDS, THE HORN AND RADIO FAILED TO WORK AND ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE LOCAL DEALER (JAKE SWEENEY CHRYSLER JEEP DODGE RAM, 85 W KEMPER RD, CINCINNATI, OH 45246, (513) 782-1000) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 260,000.
NHTSA complaint #11139207 — an unverified report by a vehicle owner.
I CALLED LAST 8/9/18 TO BROUGHT THE ATTENTION ON WHAT'S GOING ON WITH MY VEHICLE. I RECEIVED A RESPOND FROM NHTSA DATED 8/28/18. PLEASE REVIEW YOUR COMPUTER SYSTEM FROM MY REPORT. THERE IS ADDITIONAL PROBLEM THAT I JUST EXPERIENCED RECENTLY WHEN WE HAVE A SEVERE STORM HAPPENED LAST 8/10/18 THE SUN ROOF WAS LEAKING AND IT FLOODED THE DRIVER SIDE FLOOR. I HAVE TO CLEAR THE WATER AND OPEN ALL THE DOORS TO LET IT DRY AND APPLIED ANTI MOLD DISENFECTANT TO PROTECT OUR HEALTH. ALSO THE COMPUTER SYSTEM DISCONTINUED WORKING. THE SYSTEM MONITOR FAILED. DEALER WAS ASKING $ 800.00 TO FIX MONITOR SYSTEM. SOME OF THE ISSUES IN THIS VEHICLE WAS NOT BROUGHT TO THE DEALER DUE TO I HAVE NO FUNDS TO PAY FOR THE SERVICE. NOT ALL PEOPLE HAVE A SUBSTANTIATE FUNDS ESPECIALLY I'M OUT OF JOB. I WAS NOT SURE IF I AM THE SECOND OWNER OF THIS VEHICLE BECAUSE WE BOUGHT IT USE. WHEN WE BOUGHT IT THE MILEAGE WAS 125000 MILES. I'M NOT SURE THE HISTORY OF THIS VEHICLE. I SUGGEST THAT YOU MIGHT FIND THAT INFORMATION THROUGH THE DEALER. AS I RECOLLECT MY PAST COMPLAINTS WAS, WHILE DRIVING 40 MILES (MPH) THE SPEED SUDDENLY REDUCED AND THE CHECK ENGINE LIGHT WARNING SENSOR REMAINED ILLUMINATED. IN ADDITION, THE FRONT DRIVER SEAT WOULD ERRONEOUSLY CHANGE POSITIONED WHOLE OPERATING THE VEHICLE. IN ADDITION TO THIS BOTH SEAT BELT AT THE BACK PASSENGER SIDE WAS NOT WORKING SO PASSENGER CANNOT ACCESS IT WHILE TRAVELING. WHEN I TURNED ON THE HEATER NOR AIR-CONDITION THERE WAS A ROARING SOUND COMING FROM THE AIR-CONDITION VENT ESPECIALLY WHEN IT WAS TURNED ON HIGH. SO OVER ALL THIS IS MY RESPOND FROM THE LETTER THAT YOU HAVE SEND DATE 8/28/18. IF YOU HAVE ANY MORE QUESTION IN REGARDS TO MY RESPOND FROM YOUR LETTER PLEASE FEEL FREE TO WRITE AT [XXX] OR MY CONTACT NUMBER [XXX]. MY EMAIL: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11132712 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING ABOVE 40 MPH, THE SPEED SUDDENLY REDUCED AND THE CHECK ENGINE WARNING SENSOR REMAINED ILLUMINATED. IN ADDITION, THE FRONT DRIVER'S SEAT WOULD ERRONEOUSLY CHANGE POSITIONS WHILE OPERATING THE VEHICLE. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11118784 — an unverified report by a vehicle owner.
VEHICLE WAS SOLD WITH NO LIGHTS IN BACK, INCLUDING BREAK AND REVERSE LIGHTS, BROKEN SEAT BELTS IN BACK SEATS AND ONE BACK SEAT THAT DOES NOT FOLD DOWN WHICH BLOCKS REAR VIEW, AND FINALLY WITH BALD TIRES THAT NEEDED TO BE REPLACED IMMEDIATELY. THE LIGHTS WERE SUPPOSEDLY FIXED BY THE DEALERSHIP'S REPAIR SHOP BUT AFTER ONLY A FEW WEEKS THE LIGHTS WERE NOT WORKING. THE SEAT BELTS WERE SUPPOSED TO BE REPLACED AND WE WERE TOLD THAT REPLACEMENTS WERE ORDERED BUT THE DEALERSHIP NEVER CALLED BACK TO CONFIRM THAT THEY ARRIVED AND READY FOR INSTALLATION, THEY STILL HAVE NOT BEEN REPLACED. WE WERE TOLD THAT THE TIRES AND SEAT FOLDING DOWN WERE NOT SAFETY ISSUES AND HAD TO REPLACE THE TIRES OURSELVES. THE SEAT STILL DOES NOT FOLD DOWN AND THE LIGHTS ON THE BACK OF THE VEHICLE STILL DON'T STAY ON.
NHTSA complaint #11097996 — an unverified report by a vehicle owner.
SEATBELTS DO NOT LATCH PROPERLY AND BECOME UNDONE WHILE TIGHTENING. THEY ALSO BECOME STUCK.THIS COULD POSE A SERIOUS PROBLEM IN THE EVENT OF AN ACCIDENT.
NHTSA complaint #11096429 — an unverified report by a vehicle owner.
SEAT BELT WARNING CHIME CONTINUALLY SOUNDS WHEN FRONT DRIVER OR PASSENGER SEAT BELTS ARE LATCHED, THE SEATS ARE OCCUPIED, AND THE VEHICLE IS IN MOTION.
NHTSA complaint #10910115 — an unverified report by a vehicle owner.
VEHICLE HAS JUST NOW REACHED 84000 AND HAS BEEN EXPERIENCING THESE SYMPTOMS FOR ABOUT 20000 MILES NOW. THE VEHICLE IS EXPERIENCING WHAT I BELIEVE TO BE SHORT CIRCUITS WITHIN THE CABIN AND ARE AS FOLLOWS /DRIVERS DOOR WINDOW ACTUATER SWITCH NOT ALLOWING PROPER WINDOW OPERATION .ALSO SAME AFFECTED SIDE /DRIVERS DOOR IS BEING INDICATED BY VEHICLE NOTIFICATION SYSTEM THAT IT IS OPEN. EVEN WHEN IT'S NOT ALSO VEHICLE WILL NOT AND DOES OCCASIONALLY. AIRBAG LIGHT WILL STAY ON DURING SUPPOSED TO BE NORMAL OPERATING SPEEDS. VEHIC)IE WHEN STOPPED AS WELL PASSENGER MANUAL SEAT HAS A CHATTERING SOUND WHEN MOVED FORWARD OR BACKWARD. VEHICLE HAS AND DOES GET ITS REQUIRED MAINTENENCE ROUTINE HOWEVER THESE ANOMALIES COULDN'T EVEN BE EXPLAINED FULLY THE REPAIR SHOP WE HAD TAKEN IT TO BY SOME FLUKE THE MALFUNCTION DIDN'T OCCUR EACH TIME WE'VE HAVERY TAKEN IT TO THEM WOWEVER ME FEAR IS THAT IT IS SOME KIND OF SHORT IN THE ELECTRICAL COMPONENT AND ME CAUSE A OVERHEATED SITUATION AND CATCH THE VEHIC)E ON FIRE. FOR CLARIFICATION THE VEHICLE DOES IT THROUGH ALL OPERATING MODES AS TO WHICH LIKE I STATED IS A SHORT OF SOME KIND.IN THE DOOR IS OR THE COMPUTER DON'T KNOW. COULDN'T GET A STRAIGHT ON ANSWER AS FAR AS TO WHY IT STILL DOES IT.
NHTSA complaint #10849921 — an unverified report by a vehicle owner.
CAR IN MOTION. INCIDENT HAPPENED AT MARKER 173 NORTHPORT FL FUMES WERE DETECTED WHILE DRIVING AS I LOOKED OVER THERE APPEARED TO BE SMOKE ON THE FLOOR OF THE FRONT PASSENGER SIDE. I NOTICED THE PASSENGER SEAT WAS WARM IN ONE SPOT SO I MOVED MY PURSE. MY PURSE WAS COMPLETELY MELTED AS I PICKED IT UP SMOKE CAME BILLOWING OUT FROM THE SEAT. I WAS INHALING SOME SORT OF TERRIBLE SMELLING SMOKE. I OPENED WINDOWS SO I COULD BREATHE. THE SMOKE WAS GETTING THICKER. COULD NOT SEE FROM WINDOWS TO GET OVER TO RIGHT SIDE OF ROAD. ALSO AS DRIVING THE ODOMETER AND SPEEDOMETER NEEDLES WERE GOING BACK AND FORTH BUT I WAS DRIVING NORMALLY. I PULLED OVER SHUT CAR OFF. CAR SEAT CONTINUED TO BURN AND SMOKE. CALLED 911 AND FIRE DEPARTMENT HAD TO CUT BATTERY TERMINAL AND SPRAY CAR TO PUT FIRE OUT. HUGE HOLE IN SEAT WHERE FIRE WAS. SEAT WARMERS WERE NOT ON. THERE WERE NO PASSENGERS JUST MYSELF. IT IS UNKNOWN AS TO WHAT CAUSED THIS TO HAPPEN.
NHTSA complaint #10823253 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO BUCKLE. ALSO, THE FRONT DRIVER AND PASSENGER SIDE HEAD RESTS FAILED TO PUSH UP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 148,000.
NHTSA complaint #10705652 — an unverified report by a vehicle owner.
MY DAUGHTERS WERE IN THE 3RD ROW SEATING WHEN THEY WENT TO BUCKLE THEIR SEATBELTS AND THEY WOULD NOT CLICK IN. THEY WERE BOTH BROKEN AND WOULD NOT STAY ATTACHED. THE PLASTIC CASING IS FALLING OFF OF THEM AND THEY ARE NOT SAFE. THE 3RD ROW RIGHT SEAT WOULD NOT FOLD DOWN. THE LATCH THAT SHOULD BE PULLED WOULD NOT ENGAGE AND NOW THE SEAT WILL NOT FOLD DOWN. LASTLY, THE DRIVERS SIDE INTERIOR DOOR HANDLE CRUMBLED INWARD AND IS NOT ABLE TO BE USED TO OPEN THE DOOR. I TOOK MY CAR TO THE DEALER AND THEY STATED THAT IT WAS MY PROBLEM AS IT IS NOT COVERED UNDER THE EXTENDED CARE WARRANTY I PURCHASED FOR $2500 AND I WOULD HAVE TO PAY $700 FOR THE DOOR HANDLE AND $300 FOR SEAT BELTS AND $100 FOR THE SEAT TO FOLD. I EXPLAINED THAT THE ABOVE WAS ALL SAFETY ISSUES AND SHOULD BE FIXED BY MANUFACTURERS AND THEY SAID THAT IT WASN'T COVERED. I EVEN TOLD THEM THAT I SAW THE RECALLS AND THEY TOLD ME THAT IT WASN'T FOR MY JEEP. THIS NEEDS TO BE FIXED BY THE MANUFACTURER AND CONSIDERED A RECALL.
NHTSA complaint #10633789 — an unverified report by a vehicle owner.
WHEN ATTEMPTING TO MOVE MY CHILD'S CAR SEAT TO THE 2ND ROW DRIVER SIDE OUTBOARD, THE CAR SEAT IS UNABLE TO BE INSTALLED PROPERLY. OUR BRITAX MARATHON CAR SEAT CANNOT BE MOVED FROM THE CENTER POSITION TO AN OUTBOARD POSITION BECAUSE THE HEAD RESTS ON THE 2ND ROW SEAT TILT FORWARD AND CANNOT BE REMOVED. WITH TWO CHILDREN IN THE CAR I WILL BE FORCED TO MOVE MY OLDER CHILD TO A LESS STABLE AND LESS SAFE BACKLESS BOOSTER SEAT, SO THAT I CAN PUT MY SECOND CHILD IN THE INFANT SEAT IN THE CENTER POSITION. HAD I KNOWN THIS AT THE TIME OF PURCHASE I WOULD NOT HAVE PURCHASED THIS VEHICLE. JEEP HAS HAD MANY COMPLAINTS BUT DOES NOT OFFER A SOLUTION OR SEEM TO CARE ABOUT CHILD SAFETY. MANUALLY REMOVING THE HEAD REST BY DISASSEMBLING THE SEAT MAY LEAVE 8" POSTS EXPOSED, ALSO NOT SAFE FOR CHILDREN.
NHTSA complaint #10479899 — an unverified report by a vehicle owner.
AFTER COMING HOME FROM WORK AROUND 8:30 PM, I WAS AWAKENED 3 HOURS LATER TO THE LIGHTS OF A FIRE ENGINE AND THE SOUND OF MY VEHICLE'S ALARM BECAUSE OF A FIRE IN MY FRONT SEAT . THE FIRE DEPARTMENT'S REPORT STATED THAT THERE WAS INDEED A MALFUNCTION OF THE HEATED SEATS. I CONTACTED MY INSURANCE COMPANY, AND THEY DETERMINED IT A TOTAL LOSS. I CONTACTED THE MANUFACTURER'S CLAIMS GROUP, AND UPON THEIR INVESTIGATION, STATED THAT IS WAS NOT THEIR FAULT OR MINE AND IT WAS NOTHING THEY ARE RESPONSIBLE FOR.
NHTSA complaint #10454021 — an unverified report by a vehicle owner.
ELECTRICAL DASH BOARD BLINKS WHILE DRIVING, DRIVER'S SEAT MOVES WHILE DRIVING, WHEN IT RAINS THE DRIVER'S FLOOR IS SOAKED WITH WATER AND PASSENGER SIDE FLOOR IS WET AS WELL, VEHICLE JERKS WHILE DRIVING. INDICATION LIGHTS POPS ON DASHBOARD SPORADICALLY, RADIO AND NAVIGATION DOESN'T WORK.
NHTSA complaint #10453282 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE SECOND ROW HEADRESTS WERE NOT ADJUSTABLE AND INTERFERED WITH THE INSTALLATION OF A HIGHBACK BOOSTER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE. UPDATED 09/21/11*LJ UPDATED 2/23/12
NHTSA complaint #10418380 — an unverified report by a vehicle owner.
I HAVE A 2007 JEEP COMMANDER HAD IT FOR ABOUT 6 MONTHS ,BOUGHT IT USED. ON APRIL 30,2011 MY DAUGHTER AND I WERE DRIVING HOME ON THE HWY; DRIVER SEAT RECLINED ME INTO THE STEERING WHEEL. HAD I NOT BEEN A SMALL LADY I WOULD HAVE BEEN STUCK UNDER THE STEERING WHEEL OR MAY BE DEAD, HOSPITALIZED OR SERIOUSLY INJURED, ALONG WITH MY DAUGHTER. UPDATED 05/11/11 *BF
NHTSA complaint #10398360 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THEY WERE UNABLE TO ADJUST THE HEADREST IN THE MIDDLE ROW TO POSITION THEIR BOOSTER SEAT PROPERLY. THE HEADREST FORCED THE PASSENGER TO SIT FORWARD. THE DEALER AGREED THAT IT WAS UNSAFE BUT ALSO STATED THAT THE HEADREST COULD NOT BE ADJUSTED WITHOUT IT BEING BROKEN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 45,000. UPDATD 3/14/11 *CN UPDATED 05/19/11
NHTSA complaint #10379642 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART BY TURNING THE KEY BACK AND STARTING THE ENGINE. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. THE CONSUMER ALSO STATED THE DRIVER'S SEAT TILTS BACKWARD ON ITS OWN. THE REMOTE UNLOCK AND LOCK BUTTONS ONLY WORKED ON OCCASION AND FINALLY WATER WOULD ENTER THE VEHICLE WHEN IT RAINED. UPDATED 03/09/11 UPDATED 06/16/11 *BF UPDATED 06/23/11
NHTSA complaint #10376434 — an unverified report by a vehicle owner.