Jeep Commander window and wiper problems

VISIBILITY/WIPER

Driving down the interstate with all windows on Jeep Commander closed. With no fore warning the sunroof flew off. This poses a serious safety risk to the individual driver and others on the road. My scenario another driver’s vehicle was struck by said glass.

NHTSA complaint #11724495 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The sunroof on my 2008 Jeep Commander leaks profusely, even in mundane conditions like a rain sprinkle or carwash. Throughout the year, whenever there is a rain downpour, water leaks through the sunroof and side posts to the point that water is sloshing and splashing around as I drive, and splashes up on me when I stop. Through online research, I've learned that Chrysler refuses to address and correct the faulty drainage tubes causing the leaky sunroofs, nor does Chrysler honor warranty claims for these sunroofs despite issuing at least 7 Technical Service Bulletins about its vehicles’ faulty drainage tubes and leaking sunroofs between 1999 and 2010, the class action lawsuit says. I am now having to spend hundreds, if not thousands, to have the sunroof and side post drainage channels repaired. Thousands of other Jeep owners have had this same issue. I implore you to please hold Jeep/Chrysler accountable, and force them to rectify this faulty, defective, and poorly manufactured product that they call a "sunroof", which is actually just an open portal for water to soak us both literally and monetarily. Because of recent hail storms locally, no repair shop is even able to look at my Jeep's sunroof until November. So that means I'll have to continue arriving to work and other destinations soaking wet. Looking forward to your response and action on this matter. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11483053 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE PASSENGER SIDE MIRROR AND BRONZED AND HAS WHAT LOOKS LIKE VEINS RUNNING TOWARD THE MIDDLE OF THE MIRROR. I AM NOT ABLE TO SEE CLEARLY AT ALL FROM THE INSIDE OF THE JEEP. THIS IS A SAFETY HAZARD DUE TO THE SIZE OF THE VEHICLE. I CONTACTED THE DEALERSHIP AND THE MANUFACTURER. I WAS TOLD THE PART WAS DISCONTINUED AND NOT COVERED BY MY LIFETIME WARRANTY. THE DEALER AND BODY SHOPS HAVE TOLD ME THEY EXPERIENCED SEVERAL COMPLAINTS WITH THIS ISSUE. THE MIRROR HAS DEFROST AND ELECTRICAL MOVEMENT. I FEEL THIS PART IS DEFECTIVE AND THERE SHOULD BE A RECALL FOR SAFETY ISSUES. MY JEEP ONLY HAS APPROXIMATELY 69,500 MILES AND IS IN EXCELLENT CONDITION OTHER THAN THIS MIRROR. THE SIDE MIRROR AND NOT BEEN DAMAGED IN ANY WAY PHYSICALLY FOR THIS TO HAVE HAPPENED. THE GLASS IS SMOOTH AND DOES REFLECT LIGHT, HOWEVER, I CANNOT SEE CLEARLY AT ALL FROM THE DRIVER SEAT. THE BRONZING DOES NOT ALLOW A REFLECTION IN THE MIRROR OF WHAT IS BESIDE ME.

NHTSA complaint #11112575 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE SUN ROOF SUDDENLY SEPARATED FROM THE VEHICLE. DURING THE INCIDENT, THE SUN ROOF WAS IN THE CLOSED POSITION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 87,000.

NHTSA complaint #10950236 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

A COUPLE NIGHTS AGO I STARTED MY VEHICLE AND THE LIGHTS WERE DIM AT THE DASHBOARD. AT THE SAME TIME THE HEADLIGHTS WOULD ONLY TURN OFF WHEN THE VEHICLE WAS TURNED OFF, THE TURN SIGNALS QUIT WORKING, BUT THE HAZARDS WORK THOUGH, THE DOME LIGHTS DIDN'T WORK UNLESS LENS PUSHED ON BUT NOT FROM TURN SIGNAL LEVER AND THE WINDSHIELD WIPERS QUIT WORKING. THIS ALL HAPPENED AT THE SAME TIME. I THOUGHT MAYBE A CLUSTER RELAY WAS BAD. THE MORE I LOOK INTO IT, IT MAY BE THE TIPM IS FAULTY. IN THE PAST YEAR I HAVE REPLACED THE BATTERY TWICE, ALTERNATER IS GOOD AND THE VEHICLE STALLED AT RANDOM TIMES.

NHTSA complaint #10940200 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

WHILE DRIVING AT HIGHWAY SPEEDS THE WIPERS FAILED TO FUNCTION GIVING NO WARNING SIGNS (THE WIPERS FUNCTIONED NORMALLY 2 DAYS PRIOR). THE WIPER SWITCH AND "MIST FUNCTION" ARE BOTH INOPERATIVE WHILE THE WHILE THE WINDSHIELD WASHER PUMP FUNCTIONS NORMALLY.

NHTSA complaint #10895318 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE PICTURES WERE TAKEN; HOWEVER, IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO WAIT FOR A SAFETY INVESTIGATOR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000. UPDATED 09/20/16*LJ ALSO, THE WINDOWS WOULD NO LONGER ROLL DOWN AND THE LOCK NO LONGER WORKED TO OPEN THE HATCH. THE CONSUMER STATED THERE WAS NO WORD AS TO WHEN A SAFETY INVESTIGATOR WAS COMING TO INSPECT THE VEHICLE. UPDATED 10/05/16.

NHTSA complaint #10892960 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING DURING RAIN WEATHER CONDITIONS, WATER LEAKED INTO THE VEHICLE FROM THE SUNROOF THROUGH THE PANELS AND ONTO THE DASHBOARD CAUSING AN ELECTRICAL SHORT AND THE HEAD LIGHTS TO FLICKER. IN ADDITION, THE VEHICLE WOULD RANDOMLY SHUT OFF WHILE DRIVING AND OCCASIONALLY HESITATE TO ACCELERATE WHEN SHIFTING TO HIGHER GEARS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SPARK PLUGS WERE REPLACED BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

NHTSA complaint #10873453 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE TRANSMISSION, THE CATALYTIC CONVERTER, AND THE WINDSHIELD WIPERS FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT GEARS AND THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOLENOID AND THE CATALYTIC CONVERTER SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE SEAT BELT AND THE WINDSHIELD WIPER MOTOR WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10806206 — an unverified report by a vehicle owner.

VISIBILITY

TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. DURING INCLEMENT WEATHER, WATER LEAKED THROUGH THE DRIVER AND PASSENGER SIDE WINDOWS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TUBES ON THE FRONT WINDOWS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT PROVIDED.

NHTSA complaint #10794601 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES WERE FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AND ONLY SHIFTED INTO THIRD GEAR. ADDITIONALLY, WATER LEAKED FROM THE SUN ROOF CAUSING THE PASSENGER SIDE FLOOR TO BECOME WET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10763685 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I HAVE HAD MY 2006 JEEP COMMANDER FOR A YEAR AND IN THAT TIME PERIOD I HAVE HAD A CONSISTENT PROBLEM. WHEN I AM DRIVING THE VEHICLE I WILL RANDOMLY LOSE POWER TO THE INSTRUMENT PANEL, WINDOWS , WINDSHIELD WIPERS AND ALMOST EVERYTHING ELECTRICAL. THE ENGINE WILL CONTINUE TO RUN BUT IF IT HAPPENS AT NIGHT I LOSE INTERIOR LIGHTS DASH LIGHTS I CAN'T SEE HOW FAST I AM GOING DUE TO THE PANEL NOT WORKING. I HAVE HAD IT TO THE MECHANIC AND HE INSISTS IT HAS SOMETHING TO DO WITH THE IGNITION SWITCH. I KNOW A RECALL HAS BEEN ISSUED FOR A SEPARATE IGNITION PROBLEM BUT AFTER READING ONLINE AND SEEING MANY OTHER REPORTS JUST LIKE MINE I,BELIEVE THERE IS ANOTHER ISSUE TO BE HANDLED. THIS PROBLEM IS ALSO MAKING IT IMPOSSIBLE TO GET THE VEHICLE INSPECTED BECAUSE WHEN IT ACTS UP IT CAUSE THE CHECK ENGINE LIGHT TO COME ON AND HAS TO BE RESET. THEN BEFORE ALL SENSORS HAVE RESET IT OCCURS AGAIN. I HAVE SPENT A SMALL FORTUNE IS GAS TRYING TO GET LUCKY TO BE ABLE TO PASS INSPECTION.

NHTSA complaint #10672288 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

WHILE DRIVING - USUALLY AT NIGHT AND AT ALL SPEEDS MY HEADLIGHTS WILL FLICKER LIKE A STROBE LIGHT AND THEN GO OFF COMPLETELY, INCLUDING THE INTERIOR LIGHTS AS WELL INDICATING MY SPEED, ETC.. SOMETIMES I CAN USE MY HIGH BEAMS TO AT LEAST BE ABLE TO SEE, HOWEVER, EVEN SOMETIMES THIS DOES NOT WORK. VERY, VERY DANGEROUS TO NOT BE ABLE TO SEE OR BE SEEN AT NIGHT IN RANDOM PLACES ON THE FREEWAY, IN THE CITY, ETC....PLEASE SOMEONE HELP - DEALER STATES THAT THEY HAVE NO CLUE AS TO WHAT THE PROBLEM MIGHT BE!! ANOTHER PROBLEM, I HAVE BEEN DEALING WITH, IS THE AIR CONDITIONER IN THE VEHICLE WILL STOP AND NOT BLOW ANY AIR. I TOOK IT TO THE DEALERSHIP AND THEY STATED THAT THEY DID NOT HAVE THE PART TO FIX MY CAR. ON TOP OF THAT THEY GAVE ME A PIECE OF MY CAR THAT APPARENTLY FELL OFF, WHILE THEY WERE INSPECTING IT??!!?? THEY TOLD ME IT WAS NOT THEIR FAULT AND THAT IT IS A FAULTY PIECE CALLED THE HOUSING WHICH IS PART OF THE INLET HOUSING AND THAT IT WOULD COST $1,156.38 TO FIX. UNBELIEVABLE!

NHTSA complaint #10652241 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, WATER LEAKED THROUGH THE DRIVER AND PASSENGER'S SIDE OF THE SUN ROOF STRUCTURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TUBES ON SUNROOF WERE CLOGGED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

NHTSA complaint #10643171 — an unverified report by a vehicle owner.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

THE REAR PASSENGER SIDE WINDOW MOTOR WENT OUT. WHEN I LOOKED IT UP ON THE WWW IT SHOWED A LOT OF SAME PROBLEMS WITH THIS YEAR.

NHTSA complaint #10618376 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

WAS DRIVING THE VEHICLE FIRST NOTICED THE ELECTRIC MIRRORS TURNED UPWARD AND UNABLE TO CORRECT. THEN THE LEFT WINDOW WENT DOWN AND MOVES UP OR DOWN AT RANDOM. THE ELECTRIC DOOR LOCKS BECAME INOPERATIVE FROM DRIVER SIDE. THE WARNING GAUGES STARTED TO GO OFF AND ON AND DISPLAY STARTED TO FLASH DIFFERENT PROBLEMS WITH THE VEHICLE. WHILE DRIVING THE NEXT DAY THE CRUISE CONTROL WENT OFF AND EVERYTHING STARTED FLASHING THIS HAS HAPPENED SEVERAL TIMES AND HAVE PUT THE VEHICLE IN THE SHOP. I HAVE A VIDEO THAT I TOOK WHILE DRIVING.

NHTSA complaint #10615840 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

PURCHASED 3/11. 6/11 MYSELF/3 OTHERS WERE LOCKED IN THE VEHICLE. DOORS WOULDN'T UNLOCK/OPEN, WINDOWS DIDN'T WORK, WOULDN'T START. WE WERE HELD HOSTAGE FOR 5 MIN WHEN IT START UP AND EVERYTHING WORKED. 6/11 EXITED-LEFT THE KEYS ON SEAT 30 SEC LATER LIGHTS INSIDE FLICKERED, DOORS LOCKED, HORN HONKED. 7/2011 DRIVING DOWN THE HIGHWAY AT 70 MPH IT MOMENTARILY SHUT OFF FOR ABOUT 3 SEC AND TURNED ITS SELF-BACK ON. THIS CAUSED A DRASTIC DROP IN SPEED BEFORE IT RESTARTED. 7/11 DRIVERS SIDE FLOOR MAT WAS VERY WET FROM RAIN ENTERING THE TRUCK. 7/11 DRIVING IN A RAIN STORM WITNESSED WATER COMING DOWN THE DRIVER'S SIDE PILLAR NEXT TO THE WINDSHIELD. 4/12 ATTEMPTED TO START IT. EVERYTHING WORKED BUT WOULDN'T START 20 MIN LATER STARTED RIGHT UP. THIS HAPPENED 7 TIMES SINCE. 3/14 PARKED FOR 2 MIN WOULDN'T RESTART. HAD IT TOWED TO A SHOP WHERE THEY STARTED IT RIGHT UP. THEY COULDN'T FIND ANYTHING WRONG . WENT TO PICK IT UP AND IT WOULDN'T START. SO THEY STARTED REPLACING THINGS HOPING THEY COULD FIND A PROBLEM. NEW BATTERY-OLD BATTERY WAS GOOD, FUSES, STARTER, RELAYS AND OUT OF THE BLUE TWO DAYS LATER IT STARTED UP EVEN AFTER ATTEMPTS AFTER THE FIXES 5/13 ALL LIGHTS WENT OUT, WIPERS, WIPER SPRAYER, HORN, BLINKERS, DASH LIGHTS, REAR PARK ASSIST ALL STOPPED WORKING. I WAS FORCED TO DRIVE HOME IN THE RAIN AT NIGHT WITH NONE OF THESE. 4/14 THIS HAPPENED AGAIN FOR ABOUT 24 HOURS. 5/14 THIS HAPPENED AGAIN FOR 5 DAYS. I HAVE CALLED DEALERSHIPS ABOUT RECALLS AND ALWAYS TOLD NO AND TO BRING IT IN AT $100/HOUR TO FIND THE ISSUES. IT HAS BEEN HOOKED UP TO CODE READERS 10+ TIME WITH NO CODES. LICENSED MECHANICS WHO CAN TELL ME ONLY WHAT THEY THINK IT COULD BE, EDUCATED GUESSES. EVERY DAY IS A GUESSING GAME WITH THIS JEEP AND WHAT IT'S GOING TO DO OR WHEN I'M GOING TO GET INJURED DUE TO ONE OF THESE NUMEROUS, CHRONIC, MAGICAL ISSUES.

NHTSA complaint #10587234 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

IN THE BEGINNING OF DECEMBER, WHILE DRIVING DOWN THE HIGHWAY AT ABOUT 58 MPH, AN ONCOMING CAR THREW A ROCK UP AND CHIPPED OUR WINDSHIELD. WE HAD THIS CHIP REPAIRED BY OUR INSURANCE COMPANY. A WEEK OR SO LATER, ANOTHER ROCK WAS THROWN UP AND CHIPPED OUR WINDSHIELD AGAIN WHILE GOING AROUND 55 MPH. IN THE BEGINNING OF FEBRUARY WHILE LEAVING OUR HOUSE, ABOUT 2 MINUTES INTO THE DRIVE, OUR PASSENGER SIDE WINDSHIELD CRACKED. (ABOUT A 12+ INCH CRACK.) ON OUR WAY HOME THAT DAY ANOTHER ROCK WAS THROWN AND CHIPPED THAT WINDSHIELD WHILE GOING AROUND 55 MPH. WE CONTACTED THE INSURANCE COMPANY AND HAD THAT WINDSHIELD REPLACED BECAUSE IT COULD NOT BE REPAIRED. NOW ABOUT 3 WEEKS LATER, ANOTHER ROCK WAS THROWN UP AND CHIPPED OUR BRAND NEW WINDSHIELD GOING 60 MPH. I HAVE LOOKED UP OTHER COMMANDER REVIEWS AND SEE THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THIS IS A SAFETY CONCERN AND QUITE AN INCONVENIENCE FOR COMMANDER OWNERS AND SOMETHING NEEDS TO BE DONE.

NHTSA complaint #10567882 — an unverified report by a vehicle owner.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

APPROXIMATELY 40 MILES FROM HOME, ON A DAY WITH THE TEMPERATURE WELL BELOW ZERO DEGREES FAHRENHEIT, WE ROLLED OUR FRONT WINDOWS DOWN TO TALK TO OUR NEIGHBORS, WHO WERE SHOPPING AT THE SAME MALL AS US. AFTER VISITING WITH THEM, OUR WINDOWS WOULD NOT ROLL BACK UP. OUR FAMILY HAD TO DRIVE IN FREEZING WEATHER BACK HOME, ON A SUNDAY, WITH THE WINDOWS ROLLED DOWN. ON THE WAY, BY RAPIDLY DEPRESSING THE WINDOWS LOCK BUTTON, WHILE MY WIFE REPEATEDLY PULLED UP ON THE FRONT PASSENGER WINDOW SWITCH, WE GOT HER WINDOW TO ROLL UP. WE NEVER COULD GET THE DRIVERS FRONT WINDOW TO ROLL UP. I REPLACED THE MASTER SWITCH ASSEMBLY ON THE DRIVERS DOOR PANEL, BUT THAT DID NOT HELP. THE DEALERSHIP TOLD ME THAT I PROBABLY HAVE MULTIPLE BROKEN WIRES IN THE WIRE BUNDLE IN THE DOOR HINGE AREA. JEEP HAS NOT, TO MY KNOWLEDGE, ADDRESSED THIS PROBLEM AT ALL. THE INTERNET FORUMS ARE CHOCK-FULL OF HUNDREDS AND HUNDREDS OF CONSUMERS THAT HAVE HAD, AND ARE HAVING THIS SAME PROBLEM.

NHTSA complaint #10556926 — an unverified report by a vehicle owner.