65 of the
748 complaints filed about the KIA K5
are about the driver-assist systems —
9% of everything owners reported.
The worst model year for it is 2021.
65
Complaints
9%
Share of all complaints
10
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
The first time the collision warning lights and sounds came on when I was parked but had my engine on in the morning of 7/21/2026. The second time was when I was merging on a busy highway with cars going 65+mph... There were no cars around me, but the collision warning said crash, the sounds came on, and my brakes went into effect. I pulled off the road, and now I am terrified to drive my car. I called KIA and told them this. They sent out a tow. They had my car and told me that the computer on my car did not register any issues for both times this happened. Someone is taking my car home tonight and going on the same highway to see if it happens again.
NHTSA complaint #11752288 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am filing this complaint regarding Kia America’s handling of a safety recall and repurchase of my 2023 Kia K5 GT-Line (VIN: [XXX]. I purchased this vehicle used on XXX, and financed it through Capital One. After taking my vehicle to an authorized Kia dealership for the fuel tank valve safety recall, I was informed that my vehicle was unsafe to drive and could not be repaired. The dealership advised me that Kia would be repurchasing the vehicle. Kia has offered to buy back the vehicle, but the settlement being offered does not appear fair under the circumstances. Although Kia has determined that my vehicle is unsafe and unrepairable due to a manufacturer safety defect, I have only been provided with 15 days of rental vehicle coverage while Kia’s own repurchase letter states that the process may take 60 to 90 days to complete. This could leave me without transportation through no fault of my own. Additionally, Kia has refused to reimburse my $4,000 down payment or provide any additional compensation related to the loss of use of my vehicle. Their offer also includes a substantial mileage deduction under certain options, despite the fact that this repurchase is the result of a manufacturer safety defect rather than a voluntary sale or trade-in. I requested written clarification regarding my settlement options, rental coverage, loan payoff, and reimbursement of my expenses. Rather than answering my questions, Kia responded only that the offer was “firm” and compliant with Florida law, without addressing the specific concerns I raised. I am requesting that this matter be reviewed to determine whether Kia is handling this safety recall and repurchase fairly and whether consumers whose vehicles are deemed unsafe and unrepairable should receive adequate transportation assistance and fair compensation while waiting for the manufacturer to complete the repurchase process. I respectfully request assistance in reviewing Kia America’s handling this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
NHTSA complaint #11752242 — an unverified report by a vehicle owner.
Submitted by [XXX], Authorized Representative for the owner. The vehicle has a physical defect in the ADAS forward-facing camera bracket caused by a dealer-concealed repair using industrial silicone adhesive. The bracket is now visibly sagging, causing misalignment that leads to intermittent Automatic Emergency Braking (AEB) failure. Critically, the vehicle’s computer does NOT illuminate a warning light for this physical displacement ('silent failure'), posing a severe crash risk. An undisclosed aftermarket GPS tracker was also found installed, which is pending contract review. A third-party inspection report titled 'Repurchase Inspection (Silicon at Rearview Mirror)' confirms the non-OEM adhesive and physical sag. The dealer has refused to provide a safe replacement vehicle. This defect stems from a non-OEM repair performed prior to sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748152 — an unverified report by a vehicle owner.
Submitted by [XXX], Authorized Representative for the owner. The vehicle has a physical defect in the ADAS forward-facing camera bracket caused by a dealer-concealed repair using industrial silicone adhesive. The bracket is now visibly sagging, causing misalignment that leads to intermittent Automatic Emergency Braking (AEB) failure. Critically, the vehicle’s computer does NOT illuminate a warning light for this physical displacement ('silent failure'), posing a severe crash risk. An undisclosed aftermarket GPS tracker was also found installed, which is pending contract review. A third-party inspection report titled 'Repurchase Inspection (Silicon at Rearview Mirror)' confirms the non-OEM adhesive and physical sag. The dealer has refused to provide a safe replacement vehicle. This defect stems from a non-OEM repair performed prior to sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748152 — an unverified report by a vehicle owner.
Submitted by [XXX], Authorized Representative for the owner. The vehicle has a physical defect in the ADAS forward-facing camera bracket caused by a dealer-concealed repair using industrial silicone adhesive. The bracket is now visibly sagging, causing misalignment that leads to intermittent Automatic Emergency Braking (AEB) failure. Critically, the vehicle’s computer does NOT illuminate a warning light for this physical displacement ('silent failure'), posing a severe crash risk. An undisclosed aftermarket GPS tracker was also found installed, which is pending contract review. A third-party inspection report titled 'Repurchase Inspection (Silicon at Rearview Mirror)' confirms the non-OEM adhesive and physical sag. The dealer has refused to provide a safe replacement vehicle. This defect stems from a non-OEM repair performed prior to sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748152 — an unverified report by a vehicle owner.
I Heard a loud noise in the backseat twice and noticed the back seat raise up also the check engine light came on but also the fuel was going down and up (the gauge), is currently at the kia dealership and has been reported fail recall
NHTSA complaint #11747487 — an unverified report by a vehicle owner.
The contact owns a 2022 Kia K5. The contact stated that while driving approximately 45-50 MPH, the automatic front collision avoidance system abruptly engaged while there was a vehicle was parked on the passenger-side of the roadway. The contact stated the parked vehicle did not present a safety hazard to the vehicle. The dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.
NHTSA complaint #11743707 — an unverified report by a vehicle owner.
Driver awareness warning goes off frequently. There is no way to desensitize it. As a result warnings are ignored. Dealer and manufacturer says there is not way to prevent this issue.
NHTSA complaint #11739815 — an unverified report by a vehicle owner.
Driver awareness warning goes off frequently. There is no way to desensitize it. As a result warnings are ignored. Dealer and manufacturer says there is not way to prevent this issue.
NHTSA complaint #11739815 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on the interstate at 70 miles an hour on cruise, I turned off cruise control in order to take control of my vehicle in order to change lanes and my car immediately took back the control and accelerated and then abruptly hit brakes at 70 miles an hour throwing me forward hitting my head which caused unconsciousness and when I came to, My air bags had deployed and my car was total lossed. Due to the state of shock and a concussion, I thought the car had hit an eighteen wheeler which was the last thing I remembered seeing in front of me due to the damages to my car. However, the truck was not there and my car was against the wall where it had stopped. I don’t know if something like debris came from under the truck that was in front of me causing the sensors to engage due to the abrupt stop causing me to hit my head and knocking me on conscious. No other vehicle was at the scene and my car had significant damage causing it to be a total loss.
NHTSA complaint #11729846 — an unverified report by a vehicle owner.
While driving on the interstate at 70 miles an hour on cruise, I turned off cruise control in order to take control of my vehicle in order to change lanes and my car immediately took back the control and accelerated and then abruptly hit brakes at 70 miles an hour throwing me forward hitting my head which caused unconsciousness and when I came to, My air bags had deployed and my car was total lossed. Due to the state of shock and a concussion, I thought the car had hit an eighteen wheeler which was the last thing I remembered seeing in front of me due to the damages to my car. However, the truck was not there and my car was against the wall where it had stopped. I don’t know if something like debris came from under the truck that was in front of me causing the sensors to engage due to the abrupt stop causing me to hit my head and knocking me on conscious. No other vehicle was at the scene and my car had significant damage causing it to be a total loss.
NHTSA complaint #11729846 — an unverified report by a vehicle owner.
While driving on the interstate at 70 miles an hour on cruise, I turned off cruise control in order to take control of my vehicle in order to change lanes and my car immediately took back the control and accelerated and then abruptly hit brakes at 70 miles an hour throwing me forward hitting my head which caused unconsciousness and when I came to, My air bags had deployed and my car was total lossed. Due to the state of shock and a concussion, I thought the car had hit an eighteen wheeler which was the last thing I remembered seeing in front of me due to the damages to my car. However, the truck was not there and my car was against the wall where it had stopped. I don’t know if something like debris came from under the truck that was in front of me causing the sensors to engage due to the abrupt stop causing me to hit my head and knocking me on conscious. No other vehicle was at the scene and my car had significant damage causing it to be a total loss.
NHTSA complaint #11729846 — an unverified report by a vehicle owner.
EPB light with multiple other dash lights come on. It affects my breaking, shifting and acceleration. I was attempting to get on the freeway the first time it happened and my car would not accelerate. I had to drive off to the side to prevent getting hit. It happens intermittently at no given time. I just got it back from the dealership and am still having the issue.
NHTSA complaint #11722377 — an unverified report by a vehicle owner.
The steering wheel became stiff all the sudden and became hard to turn. As well as all the warning lights came on when that happened such as Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning. I was driving in the middle of the road when this happened and this could’ve caused a huge accident due to the fact that I couldn’t steer my car properly. No, the problem has not been resolved yet. It is in the dealership at the moment to be inspected. There was no problem prior to the other signs coming on besides low tire pressure. The appeared as I was driving on the road.
NHTSA complaint #11717979 — an unverified report by a vehicle owner.
The car was in an accident with the previous owner I bout the car and the carfax showed rear end collision I told the car worked perfectly. After purchase the car brakes have built up 2 times in 5 months the car stalled it has rpm issues lagging and hesitation as well as the safety front end collision has malfunctioned and it locked my brakes up I did all the steps to try to fix it and I ended up having to disconnect the battery. I sent it to the dealer and they said it was fine I now see the carfax as showing front end collision was reported and has been in the shop multiple times for the hesitation and stalling issue which now that my blue certificated warranty is out they found the issue (pcv valve etc) I’ve asked for a remedy with the dealer and they won’t budge this car is a safety liability.
NHTSA complaint #11714570 — an unverified report by a vehicle owner.
2023 KIA K5
at 27,000 milesOrlando, FLCrash1 injured
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Kia K5. The contact stated that while driving at approximately 5 MPH and approaching a stop sign exiting a parking lot, as the contact depressed the brake pedal to stop for a commercial truck stopped at the exit, the "collision warning" illuminated. The contact stated that the brake pedal went soft and depressed to the floorboard. The contact stated that he crashed into the rear of the truck. The contact stated that there was a slight dent in the metal frame of the truck. The contact stated that his vehicle's front grill and both headlight housings were crushed. The contact stated that the hood was crumpled back towards the windshield, and the radiator was punctured and crushed. The contact stated that the police were called and filed a report. The vehicle was towed to an impound lot. The contact had called his insurance provider. The contact stated that he was later driven to the ER by a friend due to neck pain and headaches. The contact stated that he was diagnosed with neck strain and no other injuries. The vehicle had not yet been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 27,000.
NHTSA complaint #11714430 — an unverified report by a vehicle owner.
My 2022 Kia k5 has gone into limp mode multiple times now while I am driving in addition to when it starts up. Check engine light, AUTOHOLD, EPB, traction control, etc. all aluminate on my dashboard. Car drives very rough and doesn’t want to accelerate or shift. Huge safety issue. Dealership said it was the throttle body assembly. Paid to have it replaced and the issues still persists. I have read multiple other comments with the same issue and dealerships have no idea what the issue is or how to correctly diagnose. Error codes were P00BD00, C136081, and C174181.
NHTSA complaint #11711976 — an unverified report by a vehicle owner.
The drive train car would not go then my accelerator will rev up and down and not go over 10 miles a hour then all these service lights come on and car go in like limp mode and not drive in middle of intersection no one inspected the car i tuned it off and let it sit for 24 hours and started it and it was normally except the acceleration goes up and down when it wants to there were a lot of warning lights
NHTSA complaint #11708605 — an unverified report by a vehicle owner.
My son owned the 2022 Kia s-K5 and lost his life in the same car ...him and my nephew died in this car last [XXX] one month after his [XXX] birthday...he was driving the car hit maybe black ice or the car lock up and went sideways on the payment for .3 of a mile and couldn't pick straits or gain control of the car and then hit a ditch n tree and satellites 2 total with the front of the car rolled the car over into a canal with water in drown and died ..the front air bags never deployed the side ones did but it took a lot of damage on the front were it showed them air bags was defaults and did not perform as a safe device as they are designed for ...then the seat belts were locked and that's cause them to not be able to get out of the car they was trapped in the car so this Kia safety equipment didn't do or perform the job it was intended for so them factors could of very well contribute to them 2 boys deaths so I'm putting an the Kia manufacturer as the responsible ones for building or producing such a bad none safe vehicle that has killed my son and my nephew....I feel that the Kia manufacturer should pay for there negligence and be punished for selling them to the public...it's not fair I'll never see my son again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11706904 — an unverified report by a vehicle owner.
My 2021 Kia K5 EX has a severe and unsafe steering problem. The vehicle consistently pulls hard to the right on its own, even on straight roads. If I loosen my grip even slightly, the car immediately veers to the right. The steering wheel does not stay centered, and I have to constantly fight the steering just to keep the car in the lane. This issue has continued despite multiple alignments, tire replacements, and inspections. Nothing has fixed the problem, and the steering behavior feels mechanical or electronic in nature. I no longer feel safe driving the vehicle because it feels like I could lose control at any time. Additionally, my vehicle is affected by the open recall (SC356 / NHTSA 25V794) involving fuel tank expansion and fire risk. The status says ‘Incompleted – remedy not available,’ meaning there is currently no repair solution. The combination of a steering defect and a fire-risk recall makes this vehicle unsafe to operate. I am reporting this because the steering issue appears to be a serious safety defect that needs investigation.
NHTSA complaint #11702431 — an unverified report by a vehicle owner.