35 of the
232 complaints filed about the Lexus GX
are about the body and structure —
15% of everything owners reported.
The worst model year for it is 2004.
Sunroof tempered glass spontaneous explosion. Loud explosion startled me and my wife, good thing the sliding roof cover was closed otherwise small pieces of sharp glasses will hit us on our head, face and shoulders. Lexus of Oakland denied any product defect and blaming a foreign "magnetic" object hit the sunroof. I was only driving 20 mph in a residential neighborhood and no cars in front of me when the sunroof exploded. No warning lamp or symptoms prior to the incident. My wife and I were scared!
NHTSA complaint #11744639 — an unverified report by a vehicle owner.
The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,865.
NHTSA complaint #11731451 — an unverified report by a vehicle owner.
The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The failure was more noticeable while driving 55 MPH or faster. The vehicle was taken to the dealer, who determined that the issue was normal and was known to occur with other 2025 models. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 5.
NHTSA complaint #11728755 — an unverified report by a vehicle owner.
This 2008 Lexus GX 470 (VIN: [XXX] ) has paint primer adhesion failure exposing bare metal. Color code is 070 Blizzard Pearl. The peeling starts at the primer/E-coat substrate layer, not clear coat. This matches the documented failure mode in Lexus CSP ZLL / L-SB-0046-19. The exposed metal creates corrosion risk on the roof and body shell over time, which is a safety concern. Lexus refused goodwill correction because my VIN production date was slightly outside the cutoff, even though the failure is identical to affected units and repair was already estimated at $10,047.96 by a Lexus certified collision center. I am reporting this as a safety corrosion exposure issue due to primer adhesion defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11698345 — an unverified report by a vehicle owner.
The driver side mirror shakes around 45 to 50 miles an hour plus. The passenger side mirror at the same speeds stays true and does not vibrate. While I am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. It is a safety concern where I am getting dizzy while driving. I brought the car back to the dealership Lexus of Pembroke Pines, and they replaced the entire mirror assembly, but it is having the same problem again. The car is not even two weeks old. The constant vibration is a legitimate safety concern and prevents me from safely operating this vehicle.
NHTSA complaint #11689431 — an unverified report by a vehicle owner.
Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.
NHTSA complaint #11656859 — an unverified report by a vehicle owner.
The hood panel flutters at speeds above 50 mph. The flutter/flex is very noticeable and concerning. The flutter becomes more noticeable as speed increases.
NHTSA complaint #11656286 — an unverified report by a vehicle owner.
I am reporting a serious paint peeling and delamination issue on my 2006 Lexus GX470, painted in Blizzard Pearl (paint code 070). The clear coat and base coat are separating from the body, especially on the hood, roof, and other exposed panels. The paint is flaking off in large sections and continues to deteriorate. Lexus and Toyota have acknowledged this as a known manufacturing defect for several vehicles painted in Blizzard Pearl under Customer Support Program ZKG. However, my vehicle was not included in the recall or program despite showing the exact same failure pattern and paint code. This paint issue significantly affects the safety of the vehicle’s structure (exposing metal to the elements) and visibility, and may impact resale and long-term durability. This is clearly a widespread issue that should be addressed for all affected vehicles, regardless of production year.
NHTSA complaint #11655516 — an unverified report by a vehicle owner.
The paint on the roof of this white Lexus is peeling and cracking. I took it to Lexus and they said since it was 5K miles out of warranty, they would not repair this manufacturers defect
NHTSA complaint #11565932 — an unverified report by a vehicle owner.
Manufacture paint failure of the “blizzard pearl white” color. Existing recall for the 2005 GX 470 models needs to be extended to include more vins experiencing peeling paint on the roof, hood and doors.
NHTSA complaint #11562623 — an unverified report by a vehicle owner.
2004 Lexus GX470 factory-installed Blizzard White paint is peeling off in sheets. Was told by certified body shop that there is a clear defect with the primer. The areas affected are the hood, roof, and near back windows - no impact or other damage is present. This is unsafe as it will lead to the corrosion of the body of the car. There was a recall for the 2008-2009 models with this paint color, but this needs to be extended to the 2004 model year as well. There were no warning messages and the car is available for inspection.
NHTSA complaint #11521836 — an unverified report by a vehicle owner.
Paint is chipping and flying off while driving. Safety hazard for other drivers as well as myself. Bare metal is showing on every body panel and only getting worse. The paint recall needs to be extended to earlier year models as it is affecting these vehicles as well. I am an estimator from a repair facility. Multiple vehicles with the tri coat white are experiencing these issues.
NHTSA complaint #11438598 — an unverified report by a vehicle owner.
Vehicle maintained per manual. Frame rusted thru in numerous places, viable holes obvious. Vehicle deemed unsafe from Pep Body service personnel. Attached a frame picture from passenger side.
NHTSA complaint #11438407 — an unverified report by a vehicle owner.
Bought the vehicle new and has always been maintained by a dealer and mostly garage kept. We took it in to a local garage owner for air conditioning repair and he says we have a bigger problem and do we want to spend the money. The frame under the car is rusted through to the point of possibly snapping in half. We climbed under the car to confirm and took pictures. No warning, no recall and never a word from a dealer. I contacted Lexus and all they would say is there are no recalls for this vehicle and because of its age nothing and no compensation is required. KBB says the vehicle is worth approximately $10,000 but the fact is that it’s not saleable. In good conscience we couldn’t sell this vehicle to anyone! Toyota had a recall on the same frame, why was there none on this vehicle?
NHTSA complaint #11433304 — an unverified report by a vehicle owner.
VEHICLE MAINTAINED PER MANUAL. FRAME RUSTED THRU IN NUMEROUS PLACES, VIABLE HOLES OBVIOUS. VEHICLE DEEMED UNSAFE UPON INSPECTION. LEXUS HDQTRS IN PLANO, TX AND PARSIPPANY NJ REFUSED ANY RESPONSIBILITY FOR LOSS OF VEHICLE. I MAILED A PACKAGE OF CORRESPONDENCE AND PHOTOGRAPHS TO YOUR ADDRESS VIA CERTIFIED MAIL OCT 7,2020, RETURN RECEIPT NOT REC'D. FRUSTRATED WITH LACK OF RESPONSE.. TOYOTA REPLACED OR REPURCHASED TRUCK W/SAME FRAME, LEXUS REFUSED RECEIVED CASE # 11362013, YOURAGENCY.
NHTSA complaint #11366987 — an unverified report by a vehicle owner.
DICSCOVERED DURING MINOR REPAIR,FRAME OF VEHICLE IS COMPLETELY DETERIORATED DUE TO RUST T.FRAME PERFORATED IN NUMEROUS PLACES. RATED UNFIT TO DRIVE ,LEXUS DENIES ANY RESPONSIBILITY. VEHICLE IS IN NEED OF COMPLETE FRAME REPLACEMENT . VEHICLE AVAILABLE FOR INSPECTION. RUST APPEARS AT BOX FRAME AND WELDS THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY.
NHTSA complaint #11362013 — an unverified report by a vehicle owner.
I PURCHASED A 2006 GX470 LEXUS SUV BECAUSE OF SAFETY RATINGS. WITHIN A FEW MONTHS THE PAINT PEELS OFF EVERYWHERE. IT STARTED ON THE TOP THEN ON THE OUTSIDE WINDOW SEALS NOT THE HOOD PAINT IS PEELING AWAY. I WAS TOLD IT WAS A SHOTTY PAINT JOB BY THE MANUFACTURER. WHY ARE THEY NOT RECALLING THESE VEHICLES AND FIXING THE PAINT PEELING? I CAN NOT GET EXTENDED WARRANTY TO COVER THE PAINT. MANY OTHER OWNERS OF THE SAME VEHICLE ARE EXPERIENCING THE SAME THING. FORUM WHERE MANY OWNERS OF THE 2006-2007 HAVE THE EXACT SAME DEFECT IN PAINT/PRIMER. AND, LEXUS DID RECALL AND OFFER TO REPAINT FIX 2008 AND HIGHER BUT NOT 2006 OR 07. OWNERS ARE DRIVING AROUND IN A CAR WITH PAINT CHIPPING DAILY!
NHTSA complaint #11353236 — an unverified report by a vehicle owner.
2007 LEXUS GX470 PEELING BLIZZARD PEARL (070) PAINT COLOR ACROSS ENTIRE VEHICLE (ROOF, SIDES, HOOD, DOORS, ETC..). LEXUS HAS ACKNOWLEDGED THIS ISSUE IS PRESENT IN 2008-2009 GX470S, BUT OUR 2007 IS NOT COVERED FOR REPAIR EVEN THOUGH IT SUFFERS THE SAME ISSUE. WE HAVE HAD ESTIMATES FROM LEXUS BODY SHOP (LOCAL HOUSTON DEALERSHIP) FOR ~$10,000+ TO REPAIR.
NHTSA complaint #11353146 — an unverified report by a vehicle owner.