The contact owns a 2003 Lexus RX300. The contact stated that the HVAC system was inoperable. Additionally, the VSC and check engine warning lights were illuminated while starting the vehicle. The vehicle was diagnosed at an AutoZone with a catalytic converter failure. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 106,000.
NHTSA complaint #11455537 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 LEXUS RX300. WHILE DRIVING APPROXIMATELY 30 MPH, THE RPMS SUDDENLY INCREASED AND THE VEHICLE ACCELERATED TO SPEEDS ABOVE 85 MPH. DURING THE INCIDENT, FLAMES WERE SEEN COMING FROM THE EXHAUST. THE CONTACT SUSTAINED A NECK INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE FLAMES CREATED A HOLE IN THE CATALYTIC CONVERTER AND THE OXYGEN SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (O'BRIEN LEXUS IN BELLEVUE WA) WERE NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 179,825. *TT
NHTSA complaint #11075008 — an unverified report by a vehicle owner.
ENGINE KNOCKS ON ACCELERATION, BURNS OIL BAD, HARD TO START, TRANSMMISION WILL NOT AUTO SHIFT INTO HIGH RANGE ON FREEWAY, CAR LURCHES WHEN GETTING UP TO FREEWAY SPEED
NHTSA complaint #11010984 — an unverified report by a vehicle owner.
MY 2000 LEXUS RX300 HAD AN UNEXPLAINED SUDDEN UNINTENDED ACCELERATION WHERE THE VEHICLE ALMOST KILLED ME AND MY SON. I WAS DRIVING RESIDENTIAL BACKROADS BY MY HOUSE, ACCELERATED SLIGHTLY TO GET UP A HILL AND THAT'S WHEN IT TOOK OFF. THE BRAKE PEDAL WAS UNRESPONSIVE, THE EMERGENCY BREAK WAS UNRESPONSIVE, I PULLED THE FLOOR MAT OUT FOR GOOD MEASURE, NOTHING WORKED, IT KEPT ACCELERATING AT A HIGH RATE UNTIL I FINALLY SLAMMED IT THROUGH GEARS TO "PARK" TO GET IT TO A STOP. I HAD IT TOWED TO THE LEXUS DEALERSHIP, WHERE THE TOW TRUCK DRIVER EVEN TOLD ME WHEN IT STARTED THE CAR TO GET IT UP ON THE TRUCK, AFTER BEING TURNED OFF FOR OVER 12 HOURS, IT WAS STILL RED LINING THE ENGINE, AND EVEN LURCHED FORWARD BUT BECAUSE THE CAR WAS IN PARK, IT DIDN'T CRASH INTO THE BACK OF THE TOW TRUCK. LEXUS INVESTIGATED THE CAR AND DID ABSOLUTELY NOTHING. THEY WOULDN'T TELL ME WHY IT HAPPENED. I DEMAND AN EXPLANATION AND A REPLACEMENT VEHICLE - ONE THAT DOESN'T HAVE A HISTORY OF HAVING SUA PROBLEMS. I FEAR FOR MY LIFE EVERYTIME I HAVE TO DRIVE THIS VEHICLE.
NHTSA complaint #10929614 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 LEXUS RX300. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WITHOUT THE DIAGNOSTIC CODE READER. IF THE DIAGNOSTIC CODE READER WAS REMOVED FROM THE VEHICLE, THE VEHICLE WOULD SHUT OFF. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO STATED THAT SEVERAL DIFFERENT FAILURE CODES APPEARED FOR THE VEHICLE. THE VEHICLE WAS REPAIRED SEVERAL TIMES FOR SEVERAL CODES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE, BUT WAS NOT FAMILIAR WITH THE FAILURE AND DID NOT OFFER A REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
NHTSA complaint #10850076 — an unverified report by a vehicle owner.
ON JANUARY 17TH, 2016, I TOOK MY '99 LEXUS RX300 TO CHURCH, PARKED THE CAR, AND JOINED THE SUNDAY SERVICE. AN HOUR AFTER PARKING THE VEHICLE (DURING WHICH TIME IT WAS NOT RUNNING OR IN USE), I WAS TOLD THAT THERE WAS SMOKE COMING FROM IT AND WENT OUTSIDE. WITHIN MINUTES, THE FRONT END WAS BURSTING IN FLAMES. THE FIRE DESTROYED THE ENTIRE FRONT PORTION OF THE CAR, INCLUDING THE ENGINE, TRANSMISSION, TIRES, AND DASHBOARD. I DON'T KNOW WHAT COULD HAVE BEEN THE CAUSE; IT WAS SEEMINGLY RANDOM.
NHTSA complaint #10821349 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 LEXUS RX300. WHILE DRIVING 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10683004 — an unverified report by a vehicle owner.
WHILE DRIVING, THE CAR JERKS AND THEN CUTS OFF. THIS HAS HAPPENED AT LEAST HALF A DOZEN TIMES WITHIN THE LAST 2 MONTHS. ENGINE LIGHT IS CONSTANTLY ON, EVEN AFTER SERVICING THE CAR AT LOCAL LEXUS DEALER. WHEN CAR IS PARKED, I NOTICED EXHAUST FUME SMELLS HEAVILY WITH GAS.
NHTSA complaint #10669802 — an unverified report by a vehicle owner.
AFTER FIRST HAVING TO REPLACE MY TRANSMISSION AT 75,000 MILES. IT SEEMS I WILL HAVE TO PAY TO DO IT AGAIN AT 186,000. THE PROBLEM STARTED OUT WITH THE VEHICLE HAVING TROUBLE CLIMBING A HILL. I CHANGED THE TRANSMISSION OIL AND TWO WEEKS LATER THE VEHICLE MOVE ABOUT THREE FEET FROM A PARKING STALL MADE A LOUD NOISE JERKED TO A STOP AND WOULD NOT MOVE. I WAS ABLE TO PUT IT INTO DRIVE AND REPARK THE CAR. IT WILL NOT REVERSE AND HAD TO BE TOWED TO A MECHANIC.
NHTSA complaint #10563808 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 LEXUS RX300. THE CONTACT STATED THAT THE ONLY GEAR THAT WOULD ENGAGE WAS DRIVE. ALTHOUGH THE CONTACT COULD SHIFT INTO ANY GEAR, THE GEARS WOULD NOT ENGAGE. THE CONTACT ALSO MENTIONED THAT APPROXIMATELY FOUR PISTONS MISFIRED AND THE 02 SENSOR WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REBUILD AND THE O2 SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 128,700.
NHTSA complaint #10505264 — an unverified report by a vehicle owner.
MY CHECK ENGINE LIGHT CAME ON. I HAD THE OIL CHANGED FOR THE SECOND TIME WITHIN 30 DAYS BECAUSE I THOUGHT IT WAS AN OIL PROBLEM. THE LIGHT WENT OFF AS I WAS LEAVING THE PLACE. A COUPLE DAYS LATER THE LIGHT WOULD COME ON WHEN I MADE TURNS, BLINK, THEN GO BACK OFF. A FEW DAYS LATER, IT CAME BACK ON STEADY, AND THE CAR STARTED TO JERK WHILE I WAS DRIVING ON THE INTERSTATE. IT WOULD JERK, THEN SLOWLY INCREASE SPEED. LAST SATURDAY, I APPLIED BRAKES, AND THE CAR ROLLED ANOTHER FEW FEET. HAD TO SWERVE LEFT TO KEEP FROM REAR ENDING A VEHICLE. TODAY, UPON SLOWING DOWN TO ENTER MY DRIVEWAY, IT DID IT AGAIN, AND I NEARLY HIT A BRICK COLUMN AT THE BEGINNING OF THE DRIVEWAY. IT DOESN'T JERK FREQUENTLY, BUT IT SEEMS TO DO IT MORE OFTEN WHEN I AM ON CRUISE CONTROL. I LOVE MY SUV AND AM ALWAYS BRAGGING ABOUT WHAT A RELIABLE CAR IT IS. I CAN'T AFFORD TO REPLACE IT, RETIRED AND ON DISABILITY.
NHTSA complaint #10501468 — an unverified report by a vehicle owner.
I HAVE JUST SAT AND READ PROBABLY 50 COMPLAINTS; SAFETY AND DEFECTIVE, CONCERNING THE TRANSMISSION FOR THE 2001 LEXUS RX300. FROM WHAT IM READING, I GUESS I SHOULD CONSIDER MYSELF LUCKY, I CURRENTLY HAVE 142,000 MILES ON MY VEHICLE AND ALTHOUGH I'VE EXPERIENCED NON-PERIODIC SHIFTING ABNORMALITIES, I HAVEN'T EXPERIENCED ANY OF THE HORRIFIC PROBLEMS I'VE BEEN READING IN THE NHTSA COMPLAINT SECTION OF THIS SITE. IT IS OBVIOUS THERE IS A MANUFACTURING DEFECT THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE (IF NOT ALREADY) IS MANGLED OR WORST, KILLED. IT ASTONISHES ME THAT A COMPANY THAT SURVIVES BY THERE REPUTATION FOR QUALITY WOULD NOT ADDRESS WHAT IS OBVIOUSLY A SERIOUS AND COSTLY BURDEN TO THERE LOYAL CUSTOMERS. WE ARE TALKING ABOUT A 35,000 DOLLAR VEHICLE IN 2001. APPARENTLY LEXUS IS NOT PLANNING ON RESOLVING THE ISSUE, SO WHAT CAN CONSUMERS DO OTHER THAN COMPLAIN WHICH OBVIOUSLY IS DOING NOTHING TO FORCE BIG BUSINESS TO TAKE RESPONSIBILITY FOR THERE POOR DESIGN THAT RESULTED IN UNSAFE COSTLY PRODUCTS, LEAVING THE CONSUMER POWERLESS, WITH NO OPTION BUT TO PAY THEM AGAIN TO FIX THE PROBLEM THEY CREATED IN THE FIRST PLACE.
NHTSA complaint #10496807 — an unverified report by a vehicle owner.
WHILE ENTERING A FREEWAY ONRAMP THE TRANSMISSION SLIPPED OUT OF GEAR. I TRIED TO ACCELERATE BUT THERE WAS NO POWER THE ENGINE JUST REVVED. THE TRANSMISSION REINGAGED AS I WAS PULLING TO THE SHOULDER SO I CONTINUED MY TRIP HOME. LATER ON THE SAME DRIVE HOME, AT AN INTERCHANGE BETWEEN FREEWAYS IT HAPPENED AGAIN BUT THIS TIME THE TRANSMISSION DIDN'T RE-ENGAGE AND THERE WAS ALMOST A DEADLY MULTIPLE CAR ACCIDENT. IT WAS TOWED TO A TRANSMISSION SPECIALIST WHO HAD TO REPLACE THE TRANSMISSION. SOON AFTER REPLACEMENT I WAS ON ANOTHER TRIP AND I ATTEMPTED TO ACCELERATE TO PASS A CAR, THE TRANSMISSION SLIPPED AND I BARELY AVOIDED BEING IN A DEADLY AUTO ACCIDENT ON THE FREEWAY WITH A BIG RIG. ON THIS SAME TRIP I ALMOST LOST MY LIFE THREE TIMES DUE TO THIS IDENTICAL OCCURRENCE. IT IS ABSOLUTELY UNACCEPTABLE AND UNFORGIVABLE THAT TOYOTA HASN'T TAKEN RESPONSIBILITY FOR THIS MANUFACTURING ERROR AND ANNOUNCED A COMPLETE RECALL AND REPLACEMENT OF ALL TRANSMISSIONS FOR THIS YEAR, MAKE AND MODEL OF VEHICLE. IF, I KEEP THIS CAR AND I HAVE AN ACCIDENT DUE TO THEIR MANUFACTURING NEGLIGENCE ACTION MAY BE TAKEN.
NHTSA complaint #10476860 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 LEXUS RX300. THE CONTACT STATED THAT AS HE STARTED THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE FOR AN ENGINE OIL LEAK. THEY FOUND THE LEAKAGE IN THE NUMBER THREE AND NUMBER FOUR CYLINDER INTAKE VALVES. THE MANUFACTURER WAS NOTIFIED WHO STATED THEY WOULD ONLY COVER $2500 OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000. ....UPDATED 10/11/12 *BF THE CONSUMER THE ENGINE OIL INDICATOR IS ALSO DEFECTIVE. IT DOES NOT WARN THE DRIVER WHEN THE HAS DEPLETED. UPDATED 10/15/2012
NHTSA complaint #10465987 — an unverified report by a vehicle owner.
THE PAST TWO WEEKS PRIOR TO TAKING THE CAR TO MY LOCAL TOYOTA DEALERSHIP BECAUSE THERE IS NO LEXUS DEALERSHIP IN OCALA , FL ..... I WOULD SMELL SOMETHING BURNING LIKE RUBBER AGAINST A HOT EXHAUST OR ENGINE. EVERY NOW AND THEN I WOULD STOP THE CAR AND CHECK AND I MIGHT SEE A WHIFF OF LIGHT SMOKE BUT THEN NOTHING. NO ENGINE LIGHTS , NO SPOTTING ON THE GARAGE FLOOR. SO I TOOK THE CAR IN FOR AN OIL CHANGE EARLY AND ASKED THAT THEY CHECK THE CAR OVER. 3 HOURS LATER I WAS TAKEN INTO THE GARAGE BAY AND SHOWN OIL DRIPPING FROM THE UNDERSIDE OF THE ENGINE AND TOLD MY SEALS WERE BLOWN AND THE WHOLE ENGINE WOULD NEED TO BE TORN DOWN TO GET TO THEM. WHILE REPAIRING IT TURNED OUT THE WATER PUMP WAS LEAKING BUT THE TIMING BELT CHANGED AT 60,000 MILES WAS OKAY. THE FOLLOWING EVENING I WAS PRESENTED WITH A $1500 BILL MOST FOR LABOR. I GUESS I CONSIDER MYSELF LUCKY THEY FOUND ALL THIS BEFORE I TOOK THIS 12 YEAR OLD CAR ON A LONG TRIP .
NHTSA complaint #10444312 — an unverified report by a vehicle owner.
WHILE PULLING INTO A PARKING SPACE IN MY OFFICE PARKING LOT, I HAD AN UNATTENDED ACCELERATION WHILE MY FOOT WAS ON THE BRAKE. THE CAR LUNGED OVER THE CURB, UP A SLIGHT INCLINE, HIT A SMALL TREE WHICH KNOCKED DOWN THE PERIMETER FENCE. I CALLED THE LEXUS DEALERSHIP AND THEY GAVE ME AN 800 NUMBER TO CALL. I REPORTED WHAT HAPPENED AND THEY SENT A TOW TRUCK TO BRING MY CAR TO THE DEALERSHIP BECAUSE I WAS AFRAID TO DRIVE IT. AT THE DEALERSHIP THEY INDICATED TO ME THAT I WAS NOT SUPPOSE TO BRING IT TO THEM SO I HAD THE MANAGER DRIVE IT TO THEIR COLLISION PLACE WHERE I HAD THE BUMPER REPAIRED. MY INSURANCE COMPANY DID NOT PAY FOR A RENTAL REPLACEMENT. THE REPAIR COST ME $250 (MY DEDUCTIBLE) + THE RENTAL CAR COST OF APPROX. $210.00. MY INSURANCE PAID FOR THE TREE AND FENCE REPAIR OF ABOUT $2,000+. MY CAR WAS SUBSEQUENTLY INSPECTED BY TOYOTA'S INSPECTION COMPANY. IT TOOK ABOUT 3-4 HOURS AND THE END RESULT WAS THAT THE CAR DID NOT HAVE ANY DEFECTS. I CONTINUE TO BE CONCERNED ABOUT WHETHER OR NOT THIS WILL HAPPEN AGAIN AND MAINTAIN A LARGE DISTANCE BETWEEN VEHICLES. IN 2007 MY CAR HAD A SIMILAR PROBLEM WHEN IT ACCELERATED TO A HIGH SPEED BECAUSE THE THROTTLE GOT STUCK DUE TO A MECHANIC'S SERVICE ERROR WHEN WORKED ON THE DAY BEFORE. SINCE TOYOTA SAID MY VEHICLE IS OKAY, I HAD TO PAY THE ALMOST $500 FOR THE REPAIR AND RENTAL CAR AND MY INSURANCE WILL PROBABLY GO UP DUE TO THE PAYMENT MADE TO MY COMPANY FOR THE TREE AND FENCE REPAIR. I THINK THE THROTTLE HAS A FAULTY DESIGN AND I TOLD TOYOTA THAT THIS WAS MY OPINION.
NHTSA complaint #10425185 — an unverified report by a vehicle owner.
WHEN I WAS DRIVING THREE LIGHT TURNED ON AT THE SAME TIME. THE CHECK ENGINE LIGHT, VSC AND TRAC OFF LIGHT. I WENT TO A MECHANIC AND HE STATED THERE IS SOMETHING WRONG WITH THE SOLENOID. TOOK IT TO THE MECHANIC TO CHECK THE OIL PAN AND THE STOLENOIS IS GETTING CLOGGED BECAUSE THE TRANSMISSION IS SHOT.
NHTSA complaint #10424181 — an unverified report by a vehicle owner.
I PURCHASED A 2001 LEXUS RX 300 FROM A PRIVATE PARTY IN FEBRUARY OF THIS YEAR. WITHIN DAYS OF THE PURCHASE THE TRANSMISSION FAILED AND THAT WAS REPLACED, BUT I HAD ALSO NOTICED SOME BLUE SMOKE WHEN I STARTED IT. I TOOK IT INTO MY AUTO MECHANIC AND HE TOLD ME THAT THE CAR WAS BURNING OIL, AND ACTUALLY THERE WAS A CLASS ACTION SUIT FILED AGAINST TOYOTA RELATED TO THE PROBLEMS, I HAVE BEEN ADVISED THAT THIS CONDITION WILL LEAD TO ENGINE FAILURE IF THE ENGINE IS NOT REPLACED. I HAVE BEEN ADVISED TO FILE A COMPLAINT IN REGARDS TO THIS ISSUE TO SEE IF I QUALIFY TO BE PART OF THE LAWSUIT AND FILE A CLAIM.
NHTSA complaint #10414008 — an unverified report by a vehicle owner.