2019 Lincoln MKT driver assist problems

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact stated that the third brake light plastic enclosure was cracked and detached. The windshield wiper vent screen had deteriorated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V827000 (Structure); however, the parts to do the recall repairs were on back order. The vehicle was taken to the local dealer, where the brake light was replaced under warranty, but the failure recurred a year later. The windshield wiper vent screen and B-pillar trim were replaced previously. The manufacturer was contacted, but no assistance was provided. The contact filed a complaint with the Pennsylvania Attorney General. The failure mileage was approximately 10,000.

NHTSA complaint #11758153 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact stated that the back-over prevention camera was inoperable 95 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and confirmed the recall status. The failure mileage was approximately 120,000.

NHTSA complaint #11757978 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact stated that while reversing, the rear-view image was distorted, which created a hazard for the driver. The failure mileage was 125,000.

NHTSA complaint #11755835 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V827000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the driver’s side B-pillar trim had detached along with the keyless entry keypad. No warning light was illuminated. The vehicle was taken to the dealer, where it was confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

NHTSA complaint #11752188 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

back up camera is fuzzy or not working at all causing a safety concern

NHTSA complaint #11751116 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V827000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11716789 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (BACK OVER PREVENTION) and 25V827000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that a B-pillar trim had detached and fallen off the vehicle, and the back-over prevention camera malfunctioned while operating. The vehicle was not repaired. The failure mileage was approximately 85,000.

NHTSA complaint #11715596 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V827000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that while in reverse(R), the rearview camera displayed a black image. The contact stated that upon shifting to drive(D), a message advising that the camera was unavailable was displayed. The vehicle was taken to the dealer, where the camera was reprogrammed; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the camera needed to be replaced. The vehicle was not repaired. While inspecting the vehicle, the dealer noticed that the front driver's side door panel was detaching and preventing the vehicle from unlocking. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure and confirmed that the recall remedy parts were not available. The failure mileage was approximately 119,000.

NHTSA complaint #11708278 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

See attached letter for complaint

NHTSA complaint #11696277 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11660024 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKT. The contact stated while driving at an undisclosed speed, the backover prevention camera did not function as intended. The contact stated that the back-over prevention camera displayed a black screen and an error message. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,900.

NHTSA complaint #11639622 — an unverified report by a vehicle owner.