19 of the
240 complaints about the 1998 Lincoln Navigator are about the
throttle and cruise control — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
97,751 miles.
F
19
Complaints
1
Crashes
8
Fires
2
Injuries
Exactly what failed
Vehicle Speed Control
842.1%
Cruise Control
736.8%
Accelerator Pedal
315.8%
Linkages
15.3%
What owners said
Filed with NHTSA, in their own words.
at 155,969 milesLouisville, KYFire
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE PARKED AT A GAS STATION, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED, BUT DID NOT DISCLOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE DEALER HAS NOT BEEN NOTIFIED. PRIOR TO THE FIRE, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). HE TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED AT THAT TIME. THE CONTACT BELIEVES THAT THE FIRE WAS DUE TO THE VEHICLE SPEED CONTROL. A FIRE REPORT WAS FILED AND THE CONTACT HAS PICTURES OF THE FIRE. THE FAILURE AND CURRENT MILEAGES WERE 155,969. UPDATED 09/16/09 *BF UPDATED 09/17/09.
NHTSA complaint #10276985 — an unverified report by a vehicle owner.
at 10,000 milesMoss Point, MSCrash2 injured
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE VEHICLE SPEED CONTROL WAS DEACTIVATED FOR THE FORD RECALL. THE CONTACT STATED THAT THE DEALER DEACTIVATED THE SPEEDOMETER WHEN THE CRUISE CONTROL WAS DEACTIVATED. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND DESTROYED. TWO OCCUPANTS WERE INJURED AND A POLICE REPORT WAS FILED. THE RECALL NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 10,000. UPDATED 5/5/09 *CN THE CONSUMER STATED THE AIR BAG DID NOT DEPLOY. UPDATED 05/06/09.
NHTSA complaint #10228541 — an unverified report by a vehicle owner.
NEW Hampton, NYFire
VEHICLE SPEED CONTROL
1998 LINCOLN NAVIGATOR WITH A RECALL FOR SPEED CONTROL. CONSUMER STATES THAT THE VEHICLE CAUGHT FIRE WHILE PARKED 5 YEARS AGO. HE BELEIVES THAT HE IS DUE SOME COMPENSATION FOR HIS LOSS.
NHTSA complaint #10228491 — an unverified report by a vehicle owner.
Texarkana, TX
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. HE REFUSED TO HAVE THE SPEED CONTROL SWITCH DISCONNECTED BECAUSE THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAS RECEIVED SEVERAL NOTIFICATIONS STATING THAT HE NEEDED TO HAVE THE SWITCH DISCONNECTED UNTIL THE PARTS BECOME AVAILABLE. HE STILL HAS NOT HAD THE SWITCH DISCONNECTED BECAUSE THE PARTS WILL NOT BE AVAILABLE UNTIL JUNE OF 2008 AND HE TRAVELS A LOT. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 160,000.
NHTSA complaint #10220675 — an unverified report by a vehicle owner.
at 97,502 milesSylvester, GAFire
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE PARKED IN THE GARAGE, THE VEHICLE CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE FORD DEALER STATED THAT THERE WAS NO RECALL. THE CONTACT WOULD HAVE TO PAY $400 FOR THE REPAIR. HE RECEIVED A RECALL LETTER ON MARCH 8, 2008 STATING THAT THE VEHICLE IS INCLUDED IN THE VEHICLE SPEED CONTROL RECALL. HE INFORMED THE DEALER AND MANUFACTURER OF WHAT HAPPENED AND THEY ARE GIVING HIM THE RUN AROUND. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 97,502.
NHTSA complaint #10220729 — an unverified report by a vehicle owner.
Ridgefield, WA
VEHICLE SPEED CONTROL
STEPPED ON BRAKES AT AN INTERSECTION AND MY 1998 LINCOLN NAVIGATOR DEVELOPED A MIND OF ITS OWN AND ACCELERATED WIDE OPEN WITHOUT MY FOOT ON THE GAS PEDAL AS BOTH OF MY FEET WERE ANCHORED ON THE BRAKES TO KEEP ME FROM FLYING OUT IN FRONT OF AN ONCOMING TRUCK. MY TIRES WERE SMOKING AND I WAS STILL MOVING FORWARD UNTIL I TOOK THE CAR OUT OF GEAR. VERY TERRIFYING AND MY HUSBAND AND I COULD HAVE EASILY BEEN KILLED. I HAVE AN APPOINTMENT WITH A LINCOLN DEALERSHIP TO HAVE IT CHECKED OUT TOMORROW AT MY OWN COST. I AM VERY CONCERNED AT WHAT TOOK PLACE. FRIENDS WERE BEHIND ME AND WITNESSED THE WHOLE THING. I HAVE BEEN TOLD THERE IS NO RECALL FOR SUCH INCIDENTS.
NHTSA complaint #10206538 — an unverified report by a vehicle owner.
at 102,000 milesCharleston, SC
VEHICLE SPEED CONTROL
PULLING INTO A PARKING SPACE THE VEHICLE SPED UP ON ITS OWN. THE HARDER I BRAKED THE FASTER THE ACCELERATION. THE RPM'S RED LINED AND I LOOKED DOWN AND ALL GAUGES WERE GOING CRAZY. IT FELT AS IF I LOST ALL POWER STEERING AND BRAKING. I TURNED THE IGNITION OFF AND THE BRAKE PEDAL WENT TO THE FLOOR. STARTED IT BACK UP AND ALL SEEMED FINE. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON. IT IS AT THE DEALER TODAY AND THEY HAVE NEVER HEARD OF ANYTHING LIKE THIS. I WAS VERY SCARED.
NHTSA complaint #10183624 — an unverified report by a vehicle owner.
Pembroke Pines, FLFire1 injured
VEHICLE SPEED CONTROL:CRUISE CONTROL
AUTOMOBILE CAUGHT ON FIRE WHILE PARKED IN GARAGE CAUSING MAJOR DAMAGE TO HOUSE. MRS. BURT, THEN PREGNANT, FELL WHILE TRYING TO LEAVE BURNING HOUSE.
NHTSA complaint #10169163 — an unverified report by a vehicle owner.
at 61,000 milesHernando, MS
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE PULLING INTO A DRIVEWAY AT 5 MPH, THE ACCELERATOR PEDAL WAS LIGHTLY DEPRESSED AND THE VEHICLE SURGED UNCONTROLLABLY. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT STOP. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WAS PUT IN NEUTRAL AND THE IGNITION WAS TURNED OFF, THE VEHICLE THEN STOPPED. AN AUTO PARTS STORE CHECKED THE COMPUTER FOR CODES, AND FOUND ONE FOR THE AIR SENSOR. THE COMPUTER WAS RESET, BUT THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC. UPDATED 06/12/06.
NHTSA complaint #10158547 — an unverified report by a vehicle owner.
at 100,000 milesSpringfield, OH
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATES THE CRUISE CONTROL SWITCH WAS DISCONNECTED BY A DEALERSHIP ACCORDING TO A RECALL REPAIR. THERE IS A NHTSA RECALL, #05V388000 ON THE VEHICLE REGARDING THE VEHICLE SPEED CONTROL. THE PARTS NEEDED TO REPAIR THEIR VEHICLE ARE NOT AVAILABLE AT THEIR LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE. UPDATED 2/7/2006 -
NHTSA complaint #10148353 — an unverified report by a vehicle owner.
at 80,000 milesRaleigh, NCFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATED ON 7-10-04 H 1998 LINCOLN NAVIGATOR CAUGHT ON FIRE. THE CAR WAS NOT DESTROYED. SHE GOT IT REPAIRED. RECALL 05V017000 INCLUDED THE 2000 LINCOLN NAVIGATOR, BUT DID NOT INCLUDE THE CONTACT'S VEHICLE. SHE WANTED TO KNOW WHY THIS CAR WAS NOT INCLUDED IN THE RECALL. SHE CALLED BACK IN 04 TO REPORT THAT THIS CAR WAS HAVING THE SAME PROBLEM. AS STATED IN RECALL #05V388000 THAT HAS JUST COME OUT AND INCLUDES 1998 LINCOLN NAVIGATOR. SHE HAS NOT CALLED FORD YET TO SEE IF VIN NUMBER WAS INCLUDED. SHE WOULD LIKE TO BE REIMBURSED FOR THE COST OF THE REPAIRS BACK IN 2004.
NHTSA complaint #10135807 — an unverified report by a vehicle owner.
at 70,000 milesMount Pleasant, SCFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
WIFE DROVE HOME FROM NC. PARKED CAR AND STARTED UNLOADING. 5 FEET FROM HOUSE. 20 MINUTES AFTER PARK SMOKE SEEN FROM HOOD. COULD NOT OPEN HOOD DUE TO HEAT. FIRE CAME FROM HOOD AND WHEEL WELL. FLAMES WERE 4 FEET TALL. USED CC FREQUENTLY DO NOT REMEMBER PROBLEMS. MAY HAVE HAD SOME FUSE ISSUES. VEH INSURED BY USAA WHO WAS GOING SUBRIGATE. USAA ALSO SENT AN ADJUSTER WHO TOOK PHOTOS.
NHTSA complaint #10130237 — an unverified report by a vehicle owner.
at 113,000 milesSAN Jose, CAFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE WAS PARKED FOR ABOUT 3 MINUTES WHEN ALL OF A SUDDEN VEHICLE CAUGHT ON FIRE. THIS SEEMED TO HAVE BEEN A SIMILAR PROBLEM TO THE ONE MENTIONED IN FORD RECALL 05V17OOOO REGARDING THE CRUISE CONTROL SWITCH.
NHTSA complaint #10115007 — an unverified report by a vehicle owner.
at 98,000 milesLake Worth, FLFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE WAS PARKED OUTSIDE THE OWNER'S HOME, JUST A FEW MINUTES AFTER THE OWNER CAME INSIDE THE HOME, VEHICLE WAS ENGULFED IN FLAMES. FIRE DEPARTMENT WAS NOTIFIED, AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED.
NHTSA complaint #10109490 — an unverified report by a vehicle owner.
Greenville, SC
VEHICLE SPEED CONTROL:LINKAGES
WHEN APPROACHING TRAFFIC LIGHT VEHICLE STARTED SURGING FORWARD UNEXPECTEDLY. DEALER CONTACTED.
NHTSA complaint #8003623 — an unverified report by a vehicle owner.
Golden, CO
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
INTERMITTENTLY ENGINE WOULD STALL WHEN APPLYING ACCELERATOR PEDAL FROM A STOP POSITION. VEHICLE BEEN IN/OUT OF DEALER SHOP ON FOUR OCCASIONS, WITHIN EIGHT MONTHS, AND THE DEALER STILL UNABLE TO DUPLICATE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.
NHTSA complaint #894651 — an unverified report by a vehicle owner.
Houston, TX
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
UPON APPLYING THE BRAKES, YOUR FOOT CAN ALSO PRESS THE GAS PEDEL. THIS HAS HAPPEN TO ME 3 TIMES SINCE I HAVE OWNED THE SUV.
NHTSA complaint #715015 — an unverified report by a vehicle owner.
Modesto, CA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN PUSHING DOWN ON THE ACCELERATOR IN A PASSING MODE, THE ACCELERATOR PEDAL STUCK IN THE OPEN POSITION WITHOUT PEDAL APPLICATION FOR A MOMENT THEN RELEASED BY ITSELF. *AK DEALER COULD NOT DUPLICATE PROBLEM. *SLC
NHTSA complaint #818446 — an unverified report by a vehicle owner.
Modesto, CA
VEHICLE SPEED CONTROL
WHEN PUSHING DOWN ON THE ACCELERATOR IN A PASSING MODE, THE ACCELERATOR PEDAL STUCK IN THE OPEN POSITION WITHOUT PEDAL APPLICATION FOR A MOMENT THEN RELEASED BY ITSELF. *AK DEALER COULD NOT DUPLICATE PROBLEM. *SLC
NHTSA complaint #818446 — an unverified report by a vehicle owner.