I FULLY PURCHASED MY CAR ON 02/28/2019 WITH "AUTO LANDMARK". THAT SAME DAY I PAID A $200-300 SERVICE FEE FOR REGISTERATION AND TITLE, I PAID FULL CAR TAX ON THE CAR. I CALL IN REGARDS TO MY CAR AND IF THE MECHANIC IT'S NOT CALLING OUT, HE'S ON VACATION. IT'S BEEN OVER A MONTH AND STILL NO RESULTS. THEY JUST NEED TO REMOVE THE CHECK ENGINE LIGHT FOR EMISSION WHICH I PAID IN FULL FOR.. I HAVE COURT BECAUSE THE PAPER WORK I HAVE ARE PHOTO COPY NOT ORIGINAL OFFICERS COULDN'T TAKE IT NOR THE DMV. I LOST MY JOB BECAUSE THEY KEPT MY CAR FOR SO LONG AND STILL REFUSE TO UPDATE ME ON THE CAR. PLEASE HELP ME GET CAR BACK OR HAVE THEM FINISH THERE JOBS. THEY'RE DEFINITELY TOYING WITH ME AND I DON'T KNOW WHAT I CAN DO ABOUT IT. I NEED THE CAR WITH PLATES AND REGISTERED AND THEY REFUSE TO GIVE ME A REFUND FOR ME TO DO IT MYSELF. SO I'M LEFT WITH THEM FINISHING THE JOB. PLEASE HELP.
NHTSA complaint #11210128 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 2001 MAZDA MILLENIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA complaint #10655085 — an unverified report by a vehicle owner.
DRIVING ON FREEWAY AT 65 MPH FOR APPROXIMATELY 10 MINUTES WHEN CAR SUDDENLY OVER-HEATED, IMMEDIATELY PULLED OVER TO BERM. SMOKE IN THE ENGINE AREA AND ALL COOLANT LOST. TOTAL DRIVING TIME BEFORE INCIDENT WAS LESS THAN 20 MINUTES. CAR WAS TOWED TO MAZDA DEALERSHIP AND TOLD ENGINE WAS DAMAGED BEYOND REPAIR. CAR WAS THEN TOWED TO A PRIVATE REPAIR SHOP WHICH DIAGNOSED SAME ISSUE, ENGINE FAILURE. CAR REMAINS AT PRIVATE REPAIR SHOP.
NHTSA complaint #10485953 — an unverified report by a vehicle owner.
PURCHASED A 2001 MAZDA MILLENIA IN DECEMBER 2003 - ONGOING ENGINE FLOW/CHECK ENGINE LIGHT ISSUES; PROBLEM WITHIN 12-MONTHS - LIGHT STAYS ON...ASKED AND WAS NEVER PROVIDED SOLUTION TO ISSUE; REPAIRS DO NOT FIX ISSUE AND CHECK ENGINE LIGHT REMAINS LIT; NO CAR REPAIR SHOP OR MAZDA DEALER HAS BEEN ABLE TO FIX PROBLEM; I LOVE THE CAR BUT THIS IS A KNOWN MAZDA ENGINE ISSUE THAT NEEDS TO BE RESOLVED BY MAZDA; AS A CUSTOMER I SHOULD NOT HAVE TO SPEND MORE TIME/MONEY IN USELESS REPAIRS.
NHTSA complaint #10369762 — an unverified report by a vehicle owner.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) JUST PURCHASED A 1995 MAZDA MILLENIA AND HAVE REPLACED 2 OF THE 4 O2 SENSORS. I NOW HAVE A TCM ERROR CODE. IN RESEARCHING THE VEHICLE, I'VE FOUND THIS TO BE A COMMON OCCURANCE IN THESE YEARS AND MODELS. THE VIN # IS [XXX].
NHTSA complaint #10334426 — an unverified report by a vehicle owner.
2001 MAZDA MILLENIA - ONGOING EGR FLOW/CHECK ENGINE LIGHT ISSUES; BOUGHT CAR NEW FROM DEALER AND HAD PROBLEM WITHIN 12-MONTHS - ASKED AND WAS NEVER PROVIDED SOLUTION TO ISSUE; DISSATISFIED FROM DAY 1 OF OWNING CAR; REPAIRS DO NOT FIX ISSUE AND CHECK ENGINE LIGHT REMAINS LIT; NO CAR REPAIR SHOP OR MAZDA DEALER HAS BEEN ABLE TO FIX PROBLEM; THOUSANDS OF DOLLARS AND TIME SPENT - THIS IS A KNOWN MAZDA ENGINE ISSUE THAT NEEDS TO BE RESOLVED BY MAZDA; AS A CUSTOMER I SHOULD NOT HAVE TO SPEND MORE TIME/MONEY.
NHTSA complaint #10305534 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 MAZDA MILLENIA. WHILE DRIVING 55 MPH ON THE FREEWAY, THE VEHICLE SUDDENLY DECELERATED TO 40 MPH. APPROXIMATELY FIVE MINUTES LATER, WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED TO 40 MPH ACCOMPANIED BY A LOUD NOISE FROM THE ENGINE. THE CONTACT QUICKLY TOOK THE VEHICLE TO A REPAIR SHOP. THE MECHANIC COULD NOT DUPLICATE THE DECELERATION FAILURE, BUT HE WAS ABLE TO HEAR THE NOISE. SINCE THE SUMMER OF 2008, THE CONTACT HAS SPENT $7,000 AT TWO DEALERS. THE VEHICLE HAS ALSO BEEN SERVICED AT PEP BOYS. IN ADDITION, THE CYLINDERS MISFIRE. ONE OF THE DEALERS PERFORMED A COMPRESSION TEST ON THE VEHICLE, BUT COULD NOT FIND ANY FAILURES. THE VEHICLE HAS BEEN EXPERIENCING VARIOUS ISSUES SINCE 2006. THE FUEL PUMP, SPARK PLUG WIRES, AND ALL OF THE GASKETS, INCLUDING THE HEAD GASKET, HAVE BEEN REPLACED. THE VEHICLE ALSO SHAKES SIGNIFICANTLY. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AT THE TIME OF THE DECELERATIONS. OCCASIONALLY, THE ENGINE WARNING LIGHT WILL ILLUMINATE ON AND OFF WITHOUT WARNING. THE FAILURE AND CURRENT MILEAGES WERE 200,000.
NHTSA complaint #10267670 — an unverified report by a vehicle owner.
PURCHASED VEHICLE BRAND NEW FROM DEALER (CROSSROADS MAZDA IN CARY, NC) AND FROM DAY 1 HAVE HAD ISSUES WITH THE ENGINE AND THE CHECK ENGINE LIGHT. TRANSMISSION COMPLETELY REPLACED IN MAY 2004 (RIGHT AFTER IT WENT OUT OF WARRANTY); CONTINUAL PROBLEMS WITH CHECK ENGINE LIGHT ILLUMINATING FOR NO REASON AND AS OF 12/08, CANNOT GET CAR INSPECTED DUE TO CHECK ENGINE LIGHT; REQUESTING A REPAIR WAIVER SINCE THIS IS A KNOWN MAZDA ISSUE AND THEY HAVE DONE NOTHING TO RESOLVE/ASSIST THEIR CUSTOMERS.
NHTSA complaint #10255818 — an unverified report by a vehicle owner.
PROBLEMS WITH FUEL SYSTEM PRACTICALLY SINCE DATE OF PURCHASE. NOTIFIED MAZDA MOTORS BUT WAS BRUSHED ASIDE. 1/13/03-ENGINE DECARBON/FUEL INJECTOR CLEANER;12/17/03-REPLACE ALL SPARK PLUGS;02/06/04 - REPLACED SHORTED OUT KNOCK SENSOR; 07/23/04 - ENGINE DECARBON/FUEL INJECTOR CLEANER; 08/23/04 - REPLACED STICKING IDLE AIR CONTROL VALVE & THROTTLE BODY GASKET; 01/14/05 - REPLACED FAILED CATALYTIC CONVERTER; 02/04/05 - REPLACED FUEL PRESSURE REGULATOR; 07/22/05 - REPLACED IDLE AIR CONTROL VALVE & THROTTLE BODY GASKET; 05/24/06 - REPLACED PULSE GENERATOR; 09/15/06 - REPLACED STARTER WITH REMANUFACTURED STARTER; 10/18/06 - REPLACED THERMOSTAT /CAR OVERHEATING; 10/13/06 - REPLACED INTAKE AIR TUBE; 10/18/06 - REPLACED SPARK PLUGS & REPLACED BELTS / CAR OVERHEATING; 12/08/06 - REPLACED CAM SHAFT BELT, 2 SERPENTINE BELTS 11/25/08 - REPLACED ALL SPARK PLUGS, WIRES & CLEANED THROTTLE BODY THIS VEHICLE CURRENTLY HAS 159,000 MILES ON IT & HAS NOW BEEN DIAGNOSED WITH NEEDING BOTH CATALYTIC CONVERTERS REPLACED, WHEEL BALANCE LINKS REPLACED, VALVE COVER GASKETS REPLACED. I WISH I'D KNOW ABOUT YOUR WEBSITE A LONG TIME AGO. I CAN'T AFFORD THE $3500 IT'LL TAKE TO REPAIR THIS CAR SO TODAY, I'LL HAVE TO TRADE IT & GO BACK TO PAYING A CAR NOTE. THIS CAR WAS PAID OFF. IT DIDN'T FALL UNDER THE LEMON LAW RULE BUT IF I HAD TO CLASSIFY IT, I'D CERTAINLY CLASSIFY IT AS A LEMON OR PUT IT UP FOR RECALL CONSIDERATION. ALL OF THESE PROBLEMS WITH THE SAME PART OF THE VEHICLE IS ABSURD. I'VE OWNED MANY VEHICLES & NEVER REQUIRED THIS MUCH MAINTENANCE. I PURCHASED IT BRAND NEW 11/2002.
NHTSA complaint #10250138 — an unverified report by a vehicle owner.
CHECK ENGINE LIGHT DIAGNOSTIC CODE 1170. TO MANY DIFFERENT PROBLEMS COVERING EVERY ENGINE PART FROM COMPRESSION,FUEL ,HOSES ,SOLENOIDS COIL, OXYGEN SENSOR, INJECTORS, FUEL PUMP, ECT; MADZA SHOULD BE ABLE TO MAKE DIAGNOSTIC CODE 1170 MORE CLEAR , THEY EVEN LIST ENGINE FAILURE COME ON THIS IS UNJUST.
NHTSA complaint #10240559 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2002 MAZDA MILLENIA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND NOTICED THAT THE DOOR LOCKS BEGAN LOCKING AND UNLOCKING BY THEMSELVES REPEATEDLY. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO IDENTIFY A CODE THAT WAS CAUSING THE FAILURE. THE TECHNICIAN REPLACED THE CRANKSHAFT POSITION SENSOR AND THE DISTRIBUTOR; HOWEVER, THE VEHICLE WILL CURRENTLY NOT START. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 116,000. UPDATED 10/14/08 *BF UPDATED 10/23/08.
NHTSA complaint #10239606 — an unverified report by a vehicle owner.
2001 MILLENIA S ENGINE LIGHT WENT ON. MECHANIC HAD TO REPLACE AN ENGINE CYLINDER AND ALL PLUGS. APPEARS NOW A SECOND CYLINDER IS GOING AS ENGINE LIGHT IS REPEATING. LESS THEN 32,000 MILES BUT OPUT OW WARRANTY.
NHTSA complaint #10207527 — an unverified report by a vehicle owner.
2001 MILLENIA S ENGINE LIGHT WENT ON. MECHANIC HAD TO REPLACE AN ENGINE CYLINDER AND ALL PLUGS. APPEARS NOW A SECOND CYLINDER IS GOING AS ENGINE LIGHT IS REPEATING. LESS THEN 32,000 MILES BUT OPUT OW WARRANTY.
NHTSA complaint #10207527 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 MAZDA MILLENIA. WHILE DRIVING 5 MPH OR GREATER, THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT NOTICED TINY DOTS ON THE WINDSHIELD THAT OBSTRUCTED HER VIEW. AS OF SEPTEMBER 27, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 59,000.
NHTSA complaint #10204262 — an unverified report by a vehicle owner.
BEFORE OUR FACTORY WARRANTY WAS UP THE DEALERSHIP FIXED OUR CATALYTIC CONVERTER 3 TIMES. AFTER OUR EXTENDED WARRANTY WAS UP WE IN THE LAST 6 MONTHS HAD TO FIX BOTH UPPER CAMBER ARMS, DRIVER SIDE AXEL, TIRE ROD ENDS ON BOTH SIDES, DRIVER SIDE WHEEL BEARINGS, AND NOW JUST YESTERDAY WE BROKE DOWN. THE BELT PULLEY TENSIONER WENT. THE MAZDA PARTS CO. HAD TOLD ME THAT THEY HAD THIS PART IN STOCK ABOUT 10 MINUTES AGO BUT SOLD IT. THIS IS A $300.00 PART AND THE MAINTNENCE IS ABOUT $500.00 TO HAVE THEM FIX IT. I DON'T UNDERSTAND WHY THERE HASN'T BEEN ANY RECALLS ON THIS VEHICLE. THE TRADE IN VALUE ISN'T EVEN WHAT WE OWE ON THE CAR. WE STILL HAVE 2 1/2 YEARS OF PAYMENTS. THE CAR WAS BURNING SOMETHING BUT THERE WAS NO FIRE. IT WAS THE BELT FALLING OFF WHILE I WAS DRIVING.
NHTSA complaint #10182971 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I CURRENTLY OWN A 1999 MADZA MILLENIA, WHICH I PURCHASED PRE-OWNED, IN 2002. I HAVE HAD NOTHING BUT PROBLEMS AND EXTREMELY EXPENSIVE REPAIR BILLS SINCE THAT TIME. THE CAR BREAKS DOWN/IS IN NEED OF REPAIR EVERY 3-4 MONTHS, AND IT IS ALWAYS THE SAME MAJOR PROBLEM WITH 2-5 NEW THINGS NEEDING TO BE REPAIRED AS WELL. MY LATEST REPAIR BILL, (2) WEEKS AGO, WAS TO THE TUNE OF $1280. 80. THE CHECK ENGINE CAME ON IN OCTOBER 2003 AND HAS NOT WENT OFF SINCE THAT TIME. I WAS AFRAID TO DRIVE THE CAR WHEN THIS OCCURRED, BUT I WAS TOLD IT WAS OK TO DO SO WHEN IT ONCE AGAIN IT CAME ON AFTER I TOOK IT IN FOR REPAIR TO THE TUNE OF $898.00. IT HAS BLINKED A TOTAL OF (3) TIMES WITH THE LATEST BEING ON YESTERDAY (THE AFOREMENTIONED $1280.80 REPAIR BILL WAS TO CORRECT THE BLINKING PROBLEM (2) WEEKS PREVIOUS). I HAVE REPLACED THE EGR VALVE AND SENSOR A TOTAL OF (4) TIMES, DUE TO BEING TOLD THAT THIS IS THE CAUSE OF THE CHECK ENGINE LIGHT BEING ON-WHEN IT BEGAN TO BLINK LAST MAY OF 2005, I WAS TOLD BY THE SERVICE MANAGER OF THE LOCAL MADZA DEALERSHIP 30+ MILES AWAY FROM WHERE I RESIDE, THAT HE HAD NO CLUE AS TO WHAT IT MEANS WHEN THE CHECK ENGINE LIGHT BLINKS. THAT PARTICULAR REPAIR BILL COST ME ALMOST $900. I AM SO COMPLETELY FRUSTRATED AND ANGRY TO THE POINT OF TEARS. I HAVE KEPT UP THE SCHEDULED MAINTENANCE, THE BEST TIRES, ETC. AND STILL PROBLEMS. I HAVE SPENT SO MUCH MONEY TRYING TO KEEP THIS CAR IN GOOD WORKING CONDITION, AS WELL AS A SAFE MODE OF TRANSPORTATION FOR MY SELF AND MY LITTLE BROTHER, WHO HAS SPECIAL MEDICAL NEEDS THAT REQUIRE BEING SEEN BY MEDICAL SERVICES PROVIDERS THAT ARE LOCATED OVER 200 MILES FROM WHERE WE RESIDE. WITH IT BEING A PRE-OWNED CAR, ON THE ADVICE OF OTHERS, I PURCHASED AN EXTENDED WARRANTY A FEW DAYS AFTER PURCHASING THE CAR, FROM THE MADZA DEALERSHIP FOR $900, THAT WAS COMPLETELY WORTHLESS-THE WARRANTY HAS EXPIRED AND I AM STILL PAYING ON IT.
NHTSA complaint #10168597 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I CURRENTLY OWN A 1999 MADZA MILLENIA, WHICH I PURCHASED PRE-OWNED, IN 2002. I HAVE HAD NOTHING BUT PROBLEMS AND EXTREMELY EXPENSIVE REPAIR BILLS SINCE THAT TIME. THE CAR BREAKS DOWN/IS IN NEED OF REPAIR EVERY 3-4 MONTHS, AND IT IS ALWAYS THE SAME MAJOR PROBLEM WITH 2-5 NEW THINGS NEEDING TO BE REPAIRED AS WELL. MY LATEST REPAIR BILL, (2) WEEKS AGO, WAS TO THE TUNE OF $1280. 80. THE CHECK ENGINE CAME ON IN OCTOBER 2003 AND HAS NOT WENT OFF SINCE THAT TIME. I WAS AFRAID TO DRIVE THE CAR WHEN THIS OCCURRED, BUT I WAS TOLD IT WAS OK TO DO SO WHEN IT ONCE AGAIN IT CAME ON AFTER I TOOK IT IN FOR REPAIR TO THE TUNE OF $898.00. IT HAS BLINKED A TOTAL OF (3) TIMES WITH THE LATEST BEING ON YESTERDAY (THE AFOREMENTIONED $1280.80 REPAIR BILL WAS TO CORRECT THE BLINKING PROBLEM (2) WEEKS PREVIOUS). I HAVE REPLACED THE EGR VALVE AND SENSOR A TOTAL OF (4) TIMES, DUE TO BEING TOLD THAT THIS IS THE CAUSE OF THE CHECK ENGINE LIGHT BEING ON-WHEN IT BEGAN TO BLINK LAST MAY OF 2005, I WAS TOLD BY THE SERVICE MANAGER OF THE LOCAL MADZA DEALERSHIP 30+ MILES AWAY FROM WHERE I RESIDE, THAT HE HAD NO CLUE AS TO WHAT IT MEANS WHEN THE CHECK ENGINE LIGHT BLINKS. THAT PARTICULAR REPAIR BILL COST ME ALMOST $900. I AM SO COMPLETELY FRUSTRATED AND ANGRY TO THE POINT OF TEARS. I HAVE KEPT UP THE SCHEDULED MAINTENANCE, THE BEST TIRES, ETC. AND STILL PROBLEMS. I HAVE SPENT SO MUCH MONEY TRYING TO KEEP THIS CAR IN GOOD WORKING CONDITION, AS WELL AS A SAFE MODE OF TRANSPORTATION FOR MY SELF AND MY LITTLE BROTHER, WHO HAS SPECIAL MEDICAL NEEDS THAT REQUIRE BEING SEEN BY MEDICAL SERVICES PROVIDERS THAT ARE LOCATED OVER 200 MILES FROM WHERE WE RESIDE. WITH IT BEING A PRE-OWNED CAR, ON THE ADVICE OF OTHERS, I PURCHASED AN EXTENDED WARRANTY A FEW DAYS AFTER PURCHASING THE CAR, FROM THE MADZA DEALERSHIP FOR $900, THAT WAS COMPLETELY WORTHLESS-THE WARRANTY HAS EXPIRED AND I AM STILL PAYING ON IT.
NHTSA complaint #10168597 — an unverified report by a vehicle owner.
THE IGNITION COILS IN MY CAR ARE GOING BAD. ONE RIGHT AFTER THE OTHER. MAZDA TOLD ME THAT THE HEAT OF THE ENGINE (MILLER CYCLE) IS CAUSING THIS. I THINK THE ENGINE WAS POORLY DESIGNED. THERE ARE 6 COILS & I HAVE REPLACED 3 SO FAR, 1 IN 12/04 & 2 IN 4/06 ALONG WITH ALL THE PLUGS. THIS PROBLEM STARTED IN 2002 WHEN CYLINDER #4 WAS MISFIRING. MAZDA REPLACED THE SPARK PLUG. THE COIL IN CYLINDER #4 WAS THE FIRST COIL TO GO BAD. THE ORIGINAL PLUGS WERE CHAMPION. I WAS TOLD THESE WERE THE WRONG PLUGS ESPECIALLY FOR THIS TYPE OF HIGH PERFORMANCE ENGINE. MAZDA SAID TO EXPECT TO REPLACE THE OTHER 3 COILS. & THEN WHAT? DO WE START OVER AGAIN? MY CAR ONLY HAS 32,000 MILES ON IT. BOTH CATALYTIC CONVERTERS HAVE BEEN REPLACED. I THINK MAZDA SHOULD DO SOMETHING TO CORRECT THE DESIGN OF THIS ENGINE TO ALLOW THE COILS MORE AIR.
NHTSA complaint #10158185 — an unverified report by a vehicle owner.
I BOUGHT THIS 1995 MAZDA MILLENIA [XXX] IN MARCH. BY THE TIME I BOUGHT IT, THE ODOMETER READ 65000+. LATER ON BECAUSE I HAD A LOT OF PROBLEMS WITH IT, I ASKED THE REPAIR SHOP TO CHECK IT'S BACKGROUND FOR ME. THE CARFAX REPORT THEY FORWARDED TO ME SHOWED IN 2002 IT WAS ALREADY 185000. THE SHOP MANAGER TOLD ME THERE WERE TOO MANY ISSUES WITH THE CAR AND IT'S NOT WORTH FIXING. FROM MARCH TILL NOW, I'VE SPENT CLOSE TO $1000 TO FIX VARIOUS FAILURES ON THE VEHICLE. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10133761 — an unverified report by a vehicle owner.