43 of the
54 complaints filed about the Mercedes Benz AMG E63
are about the fuel system —
80% of everything owners reported.
The worst model year for it is 2007.
My 2007 Mercedes-Benz E63 AMG, which has developed a fuel system defect resulting in a leak. This issue poses a significant safety risk, including the potential for fire and explosion, and is directly related to a known defect that Mercedes-Benz USA has previously acknowledged through an extended warranty campaign.Safety Risk: Fuel system leaks pose an imminent danger, including the potential for fire and explosion, to vehicle occupants and others on the road. Manufacturer Acknowledgment: The warranty extension campaign underscores Mercedes-Benz’s recognition of this defect as a manufacturing issue, Repeat Occurrence: Having experienced this defect in my previous 2005 E500 4MATIC and now my 2007 E63 AMG, it is evident this issue is systemic and not isolated.Ethical and Legal Responsibility: Safety defects do not have an expiration date. Mercedes-Benz has an obligation to address this issue regardless of warranty status.Mercedes-Benz USA recognized the severity of this defect by extending the warranty coverage to 15 years and unlimited mileage for “Covered Fuel Tank Components” in specific models, including the 2003–2009 E-Class (W211). I received a notice in 2015 outlining this warranty extension, which covered the fuel tank, fuel filter/sender, fuel pump, and all related gaskets, seals, and retention rings. Additionally, Mercedes-Benz USA formally notified the U.S. Department of Transportation's National Highway Traffic Safety Administration (NHTSA), specifically the Office of Defects Investigation (ODI), of this extended warranty campaign in 2014. While the ODI concluded that the nature of the leaks "does not appear to present an unreasonable risk to motor vehicle safety," I strongly disagree. Any defect involving fuel system leaks represents a substantial safety hazard, including the potential for fire, explosion, and environmental harm.
NHTSA complaint #11626082 — an unverified report by a vehicle owner.
VIA REGULAR MAIL AND ONLINE SUBMISSION RE: VIN # [XXX] – Mercedes Benz 2007 E 63 Dear NHTSA – We would like to bring to your attention the failure of the Fort Lauderdale Mercedes Benz dealership to properly honor the repair and replacement of parts and labor covered under a recall for Fuel Tank Components for MODEL 211 (E-Class) years 2003-2009. A copy of the Recall notice which provided for an extension of the Recall thru 01/31/2021 is attached. Also attached please find a recent repair invoice for the respective repairs which should have been repaired under this recall. Mercedes Benz undertook a “partial” repair of the parts covered under this recall and at the time of that repair failed to properly repair all of the parts related to this issue/recall. Instead, they only replaced one fuel tank/fuel pump while the extended warranty coverage was in place and left the issue to materialize/manifest in the remaining fuel pump/tank despite the fact that conditions indicated it would likely fail in the near term at the time of the partial repair. Of further concern is the fact that an active Recall for the exact same item exists and remains active for later model years. Clearly, they have not fixed the cause of failure for this vital car part and continue to place drivers/owners at considerable risk. NHTSA – ODI It is incredulous to me, a 25+ year dedicated Mercedes Benz customer that an experienced dealership would attempt to evade responsibility for such a significant safety recall item. When this issue exists, the smell and fumes of petroleum/gas can be easily smelled from the exterior of the car. If you were to light a cigarette – you would likely cause the car to explode. When this issue existed, the interior cabin of the car would fill with petroleum/gas fumes again placing the driver at considerable risk. Please review the attached documentation and require Mercedes Benz to acknowledge that their half-hearted repair done during the recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
NHTSA complaint #11566910 — an unverified report by a vehicle owner.
UPON FILLING UP MY GAS TANK THERE IS A STRONG ODOR OF GASOLINE. THIS BECOMES REALLY BAD WHEN PARKED IN MY GARAGE. WE HAVE 2 SMALL CHILDREN SO WANT TO SOLVE THIS AS SOON AS POSSIBLE.
NHTSA complaint #11383247 — an unverified report by a vehicle owner.
LEAKY FUEL SENDING UNIT. I BROUGHT MY 2008 E63 AMG INTO MERCEDES OF BOSTON FOR TO REPAIR A LEAKING FUEL SENDING UNIT AROUND THE SPRING OF 2015. I REALIZE THIS WAS AN ISSUE FOR MANY E CLASS AND WAS BEING INVESTIGATED BY NHTSA. I SPECIFICALLY ASKED MY SERVICE ADVISOR IF MERCEDES WAS AT LEAST COVERING PART OF THE REPAIR. HE SAID THERE WAS NO WARRANTY COVERAGE ON IT. I PAID $900 FOR THE REPAIR. I JUST FOUND OUT ON THE NHTSA THAT MERCEDES GAVE AN EXTENDED WARRANTY COVERAGE FOR FUEL RELATED PARTS FOR 15 YEARS AS OF SEPTEMBER 2014. MERCEDES IS DELIBERATELY HIDING THESE DETAILS FROM CONSUMERS. NO NOTIFICATIONS WAS EVER SENT. NO REFUNDS OFFERED.
NHTSA complaint #10862519 — an unverified report by a vehicle owner.
I FILLED UP THE GAS, TOOK A SHORT DRIVE HOME, AND PARKED IN THE GARAGE. NEXT DAY, THERE IS A STRONG GASOLINE SMELL IN THE GARAGE AS WELL AS INSIDE THE CAR. THIS HAPPENED WHENEVER I FILLED UP THE GAS SINCE THEN.
NHTSA complaint #10731449 — an unverified report by a vehicle owner.
I JUST PURCHASED THE VEHICLE USED FROM A DEALERSHIP. I DROVE THE VEHICLE 2000 MILES HOME AND I PARKED THE CAR IN MY GARAGE. I FILLED THE GAS TANK PRIOR TO PARKING IN MY GARAGE. THE NEXT MORNING I ENTERED MY GARAGE AND SMELLED A STRONG ODOR OF GASOLINE. I COULD SEE GAS UNDERNEATH MY CAR BY THE REAR DRIVERS SIDE WHEEL AND THE ODOR OF GASOLINE WAS SO STRONG MY EYES WERE WATERING AND I COULDN'T BREATH WELL. I OPENED THE GARAGE DOOR AND MOVED THE CAR OUTSIDE(PUSHED IT OUTSIDE TO AVOID AN EXPLOSION). THE ODOR OF GASOLINE IS VERY STRONG BY THE DRIVER'S SIDE REAR COMPARTMENT. I KEEP THE FUEL TANK AT HALF FULL OR LESS TO MINIMIZE THE GASOLINE VAPOROUS SMELL. I BOUGHT THE CAR IN CHICAGO AND DROVE IT HOME TO WASHINGTON STATE.
NHTSA complaint #10676514 — an unverified report by a vehicle owner.
AFTER REFUELING MY CAR'S GAS TANK I BEGAN TO NOTICE SOME SORT OF GAS LEAKAGE. IT'S ESPECIALLY PRONOUNCED WHEN THE CAR IS PARKED IN THE GARAGE SINCE THE FUME IS UNMISTAKABLE. THERE IS APPARENTLY A FUEL LEAKAGE NEAR THE REAR TIRE (DRIVER'S SIDE). I'M CONCERNED THAT IF THERE WERE ANYTHING IN THE GARAGE THAT IS IGNITED IT WOULD CAUSE SOME TERRIBLE INCIDENT. AFTER I BROUGHT MY CAR IN FOR SERVICE I FOUND OUT THAT THE FUEL SENDER UNIT NEEDS TO BE REPLACED ALONG WITH A RELATED GASKET. THIS TYPE OF PROBLEM SHOULD NOT EXPERIENCE FAILURE AT THIS LOW MILEAGE.
NHTSA complaint #10668060 — an unverified report by a vehicle owner.
THERE IS A STRONG SMELL OF GASOLINE OVER 1/2 TANK FULL, AND FREQUENT CHECK ENGINE LIGHTS ON FOR AN EVAP SYSTEM LEAK. THIS IS A KNOWN ISSUE WITH THESE CARS, AND I AM CONCERNED TO DRIVE THE VEHICLE WITH GASOLINE FUMES COMING INSIDE THE CAR AND CREATING A FIRE HAZARD. MERCEDES KNOWS ABOUT THIS PROBLEM AND NEEDS TO ADDRESS IT.
NHTSA complaint #10667710 — an unverified report by a vehicle owner.
WHEN I FILL UP THE FUEL TANK TO FULL, I SMELL A STRONG SCENT OF GASOLINE INSIDE THE CAR. THE FUEL IS LEAKING SOMEWHERE UNTIL I BURN IT DOWN TO ABOUT A 3/4 TANK FULL.
NHTSA complaint #10653633 — an unverified report by a vehicle owner.
FUEL LEAKING FROM FUEL SENDING UNIT AND PUDDLING ON TOP OF TANK. MY WHOLE GARAGE IS FULL OF FUEL VAPOR! NOT TO MENTION IF IT CONTACTED A HOT PART ON THE CAR. I JUST FOUND OUT THIS IS A "KNOWN ISSUE".
NHTSA complaint #10644708 — an unverified report by a vehicle owner.
OWNED THE CAR FOR OVER 1 YEAR, NOTICED A PRONOUNCED SMELL OF GASOLINE AFTER FILLING UP AT A LOCAL SERVICE STATION. THOUGHT IT WAS A SPILL, SMELL GOT STRONGER OVER THE NEXT 10 MILES, PARKED THE CAR IN THE GARAGE, WHERE THE SMELL CONTINUED TO INCREASE TO THE POINT I COULD SMELL IT IN THE BEDROOMS ABOVE THE GARAGE. TOOK CAR TO LOCAL MERCEDES SPECIALIST WHO REMOVED THE INSPECTION PLATES UNDER THE REAR PASSENGER SEATS. DRIVER SIDE REVEALED A LARGE POOLING OF GASOLINE (APPROX 8 FL OZ) AROUND THE FUEL TANK APPARATUS. CAR IS NOT SAFE TO DRIVE, AND REQUIRED $1100 TO REPLACE THE PART.
NHTSA complaint #10639304 — an unverified report by a vehicle owner.
ON JULY 30TH, 2014 I FUELED MY 2008 MERCEDES E63 AMG IN THE SAME MANNER AS I HAVE FOR THE PAST 3 YEARS OF OWNERSHIP. WHEN I PARKED MY VEHICLE IN THE GARAGE AND CLOSED THE DOOR I NOTICED A FAINT ODOR OF GASOLINE. I THOUGHT IT WAS JUST THE EXHAUST FUME BUILT UP IN THE ENCLOSED ENVIRONMENT. THE NEXT DAY WHEN I CHECKED, THERE WAS AN OVERWHELMING ODOR OF GASOLINE. FUMES WERE SO STRONG I COULD CLEARLY SMELL IT FROM MY FLOOR APARTMENT. LUCKILY MY NEIGHBOR WERE AWAY ON VACATION. THE SMELL OUTSIDE THE ENTRY WAY INTO THE GROWERS WAS SO STRONG IT STUNG MY EYES. KNOWING THE VOLATILITY GAS VAPORS I IMMEDIATELY OPENED THE GROWERS DOOR. WHEN I LOOKED UNDER THE REAR WHEEL ARCH OF THE DRIVER SIDE I SAW A PUDDLE ODD GASOLINE AND INTERMITTENT DROPS OF GASOLINE COMING DOWN FROM THE FUEL TANK AREA. THE GASOLINE DID NOT STOP LEAKING UNTIL I DRIVE IT TO ABOUT 3/4 FULL. IT TOOK 2 WEEKS FOR THE SMELL OF GASOLINE TO DISSIPATE FROM THE INTERIOR. I AM AWARE OF THE CLASS ACTION LAWSUIT AGAINST MERCEDES FOR THIS VERY SAME PROBLEM.
NHTSA complaint #10627375 — an unverified report by a vehicle owner.
I PURCHASED A 2008 E63 MERCEDES BENZ IN DECEMBER 2013. SINCE THE DATE OF PURCHASE I HAVE NOTICED A STRONG ODOR AND SMELL OF GASOLINE UPON FUELING THE AUTOMOBILE(BOTH INSIDE AND OUTSIDE OF THE VEHICLE). THIS ODOR PROGRESSIVELY GOT STRONGER UNTIL I WAS UNABLE TO CLOSE MY GARAGE DUE TO THE FUMES AND THE FEAR FOR MY SAFETY. I TOOK THE CAR TO A MERCEDES BENZ DEALER (LUCKILY) TO HAVE IT CHECKED OUT PRIOR TO A ROAD TRIP ON 7/2/2014 AND IT WAS DETERMINED THERE WAS A LEAK IN THE FUEL TANK AND SENDING UNIT (S). THE TECHNICIANS AT THE MERCEDES BENZ DEALERSHIP INDICATED TO ME THAT THE VEHICLE WAS UNSAFE TO DRIVE AND OPERATE. I HAVE DISCOVERED THAT THIS PARTICULAR ISSUE IS COMMON TO MY PARTICULAR VEHICLE MAKE, MODEL AND YEAR (A RECALL OR CLASS ACTION LAWSUIT HAS BEEN DONE AGAINST MB FOR THIS PROBLEM). I HAD THE REPAIRS DONE AT MERCEDES BENZ BUT WAS CHARGED FOR THE REPAIRS. I SEEK TO RECOVER THE REPAIR COSTS ASSOCIATED WITH THIS INCIDENCE. PLEASE CONTACT ME IMMEDIATELY AS I NEED GUIDANCE AND INFORMATION REGARDING THIS SITUATION.
NHTSA complaint #10610614 — an unverified report by a vehicle owner.
AS A LOYAL MERCEDES BENZ CUSTOMER FOR YEARS IT PAINS ME TO WRITE THIS LETTER. I AM SHOCKED TO SEE A CLASS ACTION LAWSUIT AGAINST MBNA AND HAVE PERSONALLY HAD TWO FUEL CELL ISSUES IN TWO SEPARATE AMG CARS 6 YEARS APART. IT DOESN'T MATTER THAT MY EXTENDED WARRANTY COVERED THE COST BEFORE AND THIS TIME. IT SICKENS ME THAT MBNA REFUSES TO ACKNOWLEDGE THAT THIS IS A DEFECT IN THE DESIGN AND PRODUCTS UTILIZED IN THESE AMG VEHICLES YET THE DESIGN WAS CHANGED. CUSTOMERS ARE NOT TOLD THAT THIS IS A FLAW THAT HAPPENS ON MANY OF THE AMG INSTEAD THEY ARE TREATED AS IF EACH ARE UNIQUE CASES. SHAME ON MBNA FOR TREATING SUCH LOYAL CUSTOMERS WITH SUCH DISREGARD AND NOT ADMITTING TO THE PUBLIC THAT THIS IS A LIMITATION THAT CONSUMERS AND INSURANCE COMPANIES SHOULD BE AWARE OF FOR THEIR SAFETY. IT PERSONALLY PLACED MY FAMILY IN HARMS WAY THIS PAST WEEKEND DURING A TRIP TO NAPLES FL. I THINK EACH EXECUTIVE OF MBNA SHOULD BE FORCED TO DRIVE THEIR FAMILY WITH THIS ISSUES SO THEY BETTER UNDERSTAND HOW WE FEEL. FOR A COMPANY SO FOCUSED ON SAFETY...THEY ARE DROPPING THE BALL FOR THOUSANDS OF CONSUMERS AND HIDING THE TRUTH. RESPECTFULLY I DEMAND THAT MBNA BE HELD DIRECTLY ACCOUNTABLE FOR THIS DEFECT AND ADMIT THE ISSUE TO ALL AMG OWNERS 2003-2009. I HAVE PICTURES OF THE MOST RECENT DEFECT AND THE WORK ORDERS FROM THE ORIGINAL....
NHTSA complaint #10585255 — an unverified report by a vehicle owner.
I PURCHASED THIS CAR LATE JULY 2012 AND WHEN I WENT TO PICK IT UP I NOTICED A SLIGHT SMELL OF GAS FROM THE LEFT REAR OF CAR BUT, DIDN'T THINK MUCH OF IT AS IT WAS A NEW TO ME VEHICLE, JUST THOUGHT IT WAS FRESHLY FILLED UP. THE NEXT TIME I FILLED UP I NOTICED THAT THE CAR SMELLED BOTH INSIDE THE CAR AND OUTSIDE THE CAR. AS A NEW OWNER OF A NEWER MB I JOINED MBWORLD FORM AND SEARCHED THIS PROBLEM WITH E55 AND E63 AND FOUND THAT IT IS A COMMON PROBLEM FOR THE W211 CARS. ALSO, IT SEEMS THE SOLUTION IS NOT AS OBVIOUS AS ONE WOULD THINK. ON NOV 14, 20012 I TOOK IT TO CAL STAR MOTORS IN GLENDALE CA (A MERCEDES DEALER) FOR REPAIR, THEY TOLD ME THAT THE CAUSE OF THE PROBLEM IS THE SEAL BETWEEN THE SENDING UNIT AND THE GAS TANK. THEY REPLACED THIS PART AND I DROVE THE CAR HOME AS I NEEDED TO BRING IN CAR WITH HALF A TANK FOR REPAIR I DID NOT NOTICE ANY ISSUE. NEXT TIME I FILLED UP THERE WAS NO SMELL FROM INSIDE CABIN AND ONLY SLIGHT SMELL OUTSIDE. I NOW HAVE FILLED UP SEVERAL TIMES AND THE PROBLEM HAS RETURNED. I SHOULD SAY THAT AFTER FILL UP THERE HAS NEVER BEEN ANY LEAKED GAS PRESENT WHEN PARKED AS I CHECK DRIVE DAILY FOR ANY EVIDENCE OF LEAKS IN ANY FLUID. I FEEL THAT IF THERE IS A GAS LEAK ISSUE WITH THIS/THESE CARS WHICH IT APPEARS THERE IS BASED ON SO MANY ISSUES REPORTED THAT MERCEDES HAS A RESPONSIBILITY TO SOLVE THE PROBLEM AS IT IS A VERY DANGEROUS SITUATION TO LEAVE UNRESOLVED.
NHTSA complaint #10558178 — an unverified report by a vehicle owner.
STRONG FUEL SMELL AFTER FILL UP FOR OVER A YEAR. WAS BROUGHT TO MERCEDES WITH NO FIX. RECENT INSPECTION RESULTED IN FINDING A PUDDLE OF FUEL UNDER THE REAR SEAT ON THE FUEL SENDING UNIT. FURTHER RESEARCH SHOWS THIS IS A ONGOING PROBLEM FOR OTHER E-CLASS AND HAS BEEN REPORTED TO NHTSA, AND CURRENT FIXES IF ANY HAS BEEN FAILING AND EVEN OWNERS HAVING TO PAY OUT OF POCKET FOR SOMETHING MERCEDES SHOULD BE FIXING UNDER WARRANTY DUE TO THIS SERIOUS POTENTIAL SAFETY AND FIRE ISSUE. I HAVE TWO TODDLERS WHO SIT IN THIS CAR EVERYDAY.
NHTSA complaint #10555001 — an unverified report by a vehicle owner.
NOTICE A GAS SMELL AFTER FILLING UP THE TANK. DID NOT REALLY TOOK IT FOR ANYTHING BUT ON THE SECOND FILL SMELL AGAIN INSIDE THE CAR. BEING SUMMER I DRIVE WINDOWS DOWN AND SMELL WAS NOT BAD UNTIL I HAD THE AC ON. ONLINE RESEARCH PROVE IT TO BE THE TANK. AND ITS A KNOWN DEFECT BUT MB WILL NOT FIX IT. MORE I CHECK INTO THE PROBLEM ITS AN ON GOING ISSUE WITH THESE CARS. 100K AND NO ONE WILL LISTEN TO YOUR ISSUES. I NOW FILL 3/4 AS THE FIX AND NO ISSUES AND CAN NOT SELL IT TO SOMEONE ELSE KNOWING THIS IS A PROBLEM.
NHTSA complaint #10546746 — an unverified report by a vehicle owner.
FILLED AUTO WITH FUEL FOR FIRST TIME AND DROVE HOME, PARKED IN THE GARAGE AND STARTED TO SMELL GAS FUMES FROM DRIVER'S SIDE PASSENGER SEAT AREA. LEARNED THAT THERE IS NHTSA ACTION NUMBER: PE12001 PERTAINING TO E55 WHICH WAS PREVIOUS YEAR MODEL TO MINE. THREAT OF FIRE UNDER WHERE MY CHILD SITS IS UNACCEPTABLE. MY EARLY MODEL E63 WITH SAME FUEL ISSUES SHOULD BE COVERED. PLEASE COVER THIS MODEL AND MODEL YEAR AS WELL!
NHTSA complaint #10525801 — an unverified report by a vehicle owner.
FILLED MY CAR UP WITH GAS AND AFTER DRIVING IT HOME THERE IS A VERY STRONG FUEL SMELL COMING FROM THE CAR. LOOKING ONLINE I SEE THAT MANY PEOPLE WITH THE E63 AMG CARS HAVE ALSO EXPERIENCED THIS, AND IT IS A FAULTY FUEL SENDER UNIT THAT IS LITERALLY LEAKING FUEL OUT.
NHTSA complaint #10523217 — an unverified report by a vehicle owner.