FaultScore

2010 Mercedes Benz E550 airbag problems

30 of the 78 complaints about the 2010 Mercedes Benz E550 are about the airbag system — 38% of everything reported for this model year. Half of the failures with a mileage on record happened before 84,990 miles.

D

30

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

AIR Bags 30 100.0%

What owners said

Filed with NHTSA, in their own words.

Valley Stream, NY

AIR BAGS

BOUGHT THE CAR TWO DAYS AGO THE THE AIR RIDE START LEAKING

NHTSA complaint #11397864 — an unverified report by a vehicle owner.

at 116,000 miles Roswell, GA

AIR BAGS

WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION.

NHTSA complaint #11340500 — an unverified report by a vehicle owner.

at 119,500 miles Palos Hills, IL

AIR BAGS

FAULTY FRONT AIR SUSPENSION LEAKS AIR

NHTSA complaint #11288011 — an unverified report by a vehicle owner.

Laveen, AZ

AIR BAGS

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT NOTICED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251, (480) 409-0409) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11252012 — an unverified report by a vehicle owner.

Granby, MA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED. MERCEDES-BENZ OF SPRINGFIELD (295 BURNETT RD, CHICOPEE, MA) AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11220671 — an unverified report by a vehicle owner.

Bismarck, ND

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). VALLEY IMPORTS (402 40TH ST S, FARGO, ND 58103, 701-277-1777) WAS CONTACTED, BUT WERE UNABLE TO PROVIDE THE REPAIR. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11197339 — an unverified report by a vehicle owner.

Denver, CO

AIR BAGS

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11193385 — an unverified report by a vehicle owner.

at 95,000 miles Armonk, NY

AIR BAGS

TAKATA RECALL RECEIVED RECALL NOTICE QUITE AWHILE AGO AND IT IS STILL PENDING

NHTSA complaint #11139234 — an unverified report by a vehicle owner.

Memphis, TN

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SHE FELT UNSAFE DRIVING THE VEHICLE AND REQUESTED THAT ACTION BE TAKEN TO MAKE THE PARTS READILY AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 11/28/18

NHTSA complaint #11130970 — an unverified report by a vehicle owner.

Tyrone, GA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2016. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11115180 — an unverified report by a vehicle owner.

Boca Raton, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, (561)291-6095) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11101386 — an unverified report by a vehicle owner.

at 69,000 miles Cypress, TX

AIR BAGS

MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE

NHTSA complaint #11089991 — an unverified report by a vehicle owner.

DEL MAR, CA

AIR BAGS

TAKATA RECALL, NO REMEDY HAS BEEN AVAILABLE FOR THE TAKATA AIRBAG RECALL.\]\

NHTSA complaint #11062918 — an unverified report by a vehicle owner.

Indio, CA

AIR BAGS

WAITING FOR 2 YEARS NOW FOR AIRBAGS TO BE REPLACED MERCEDES WHERE BOUGHT IT TOLD ME IT COULD TAKE UP TO 10 YEARS TO REPLACE DON'T KNOW WHAT I SHOULD DO.

NHTSA complaint #11056308 — an unverified report by a vehicle owner.

Chesapeake, VA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF VIRGINIA BEACH, 4949 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462 (757) 499-3771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11055758 — an unverified report by a vehicle owner.

at 50,000 miles Rexford, NY

AIR BAGS

I RECEIVED NOTIFICATION FROM MERCEDES LAST YEAR THAT I HAVE A DEFECTIVE AIRBAG, BUT THEY HAVE NOT YET RECEIVED THE REPLACEMENT PART. I CALLED ABOUT TEN MONTHS LATER THEY SAID THEY DID NOT HAVE THE PART AND MY CAR IS NOT REALLY AFFECTED, IT WAS A COURTESY NOTIFICATION. I NOW HAVE A NOTIFICATION THAT TK HOLDINGS INC IS FLINGING FOR BANKRUPTCY AND I STILL DO NOT HAVE A REPLACEMENT.

NHTSA complaint #11047176 — an unverified report by a vehicle owner.

Mastic, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SMITHTOWN AT (877) 862-7343 (630 MIDDLE COUNTRY RD, ST JAMES, NY 11780) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11046108 — an unverified report by a vehicle owner.

at 74,980 miles Chicago, IL

AIR BAGS

AIR SUSPENSION SYSTEM IS DEFECTIVE

NHTSA complaint #11045864 — an unverified report by a vehicle owner.

at 37,000 miles Lincoln, CA

AIR BAGS

TAKATA RECALL. WAS INFORMED OF AIRBAG DEFECTIVE CONDITION OVER A YEAR AGO AND NOTHING HAS BEEN DONE TO DATE BY THE MERCEDES DEALERSHIP

NHTSA complaint #11045475 — an unverified report by a vehicle owner.

Lithonia, GA

AIR BAGS

TAKATA RECALL

NHTSA complaint #11043777 — an unverified report by a vehicle owner.

Kearney, NE

AIR BAGS

TAKATA RECALL I WAS NOTIFIED THERE IS A RECALL ON THE AIRBAGS BUT THAT "PARTS ARE NOT AVAILABLE" THAT HAS BEEN MAILED TO ME AT LEAST ON 2 MAILINGS. NOT ACTION HAS BEEN TAKEN BY THE DEALER OR TAKATA. WHY HAVE THEY NOT FIXED THIS KNOW PROBLEM AND DANGEROUS SITUATION? DO I HAVE TO WAIT UNTIL I'M INJURED OR DEAD BEFORE ACTION IS TAKEN? FIX MY CAR!!

NHTSA complaint #11041841 — an unverified report by a vehicle owner.

Bradenton, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CROWN EUROCARS (6001 34TH ST N, ST. PETERSBURG, FL 33714) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11039607 — an unverified report by a vehicle owner.

Lake Wales, FL

AIR BAGS

TAKATA RECALL THE DEALERSHIP (FIELDS MERCEDES BENZ, LAKELAND, FL) DOES NOT HAVE PARTS TO PERFORM THE RECALL THAT MY VEHICLE IS LISTED AS NEEDING

NHTSA complaint #11035120 — an unverified report by a vehicle owner.

Asbury Park, NJ

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE, AND DID KNOW WHEN IT WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11016071 — an unverified report by a vehicle owner.

at 97,000 miles Phonix, AZ

AIR BAGS

THIS DESCRIPTION, EXACTLY AS YOU ENTER IT, MAY APPEAR IN A PUBLIC NHTSA DATABASE. DO NOT INCLUDE ANY PERSONAL INFORMATION (NAME, STREET/EMAIL ADDRESS, PHONE NUMBER, SOCIAL SECURITY/DRIVER LICENSE NUMBER, VEHICLE IDENTIFICATION NUMBER (VIN), ETC.).

NHTSA complaint #10992320 — an unverified report by a vehicle owner.

Jackson, MS

AIR BAGS

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHEN THE VEHICLE WAS STARTED, THE SRS INDICATOR ILLUMINATED AND THE VEHICLE DID NOT MOVE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10985696 — an unverified report by a vehicle owner.

SAN Diego, CA

AIR BAGS

"TAKATA RECALL" I RECEIVED A RECALL LETTER FROM MERCEDES DATED MAY, 2016 REGARDING RECALL # 20160220003 FDRIVE-SIDE AIR BAG MODULE. NHTSA RECALL #16-V-081. IT HAS BEEN A YEAR AND I CONTACTED THEM REGARDING THIS ISSUE AND THEY STILL HAVE NO FIX AND NO ETA FOR A FIX. THEY TOLD ME TO CONTACT TAKATA. THEY ADMIT IN THEIR LETTER THAT IS A SERIOUS AND POTENTIALLY LIFE THREATENING PROBLEM AND WILL MAKE IT THEIR "HIGHEST PRIORITY". APPARENTLY, THAT MEANS THEY NEED SOMEONE TO DIE FIRST. MAYBE SOMEONE HAS...I DON'T KNOW BUT WILL SURELY LOOK INTO IT. THEY CLEARLY HAVE NO SENSE OF URGENCY REGARDING THIS ISSUE OR FOR THE SAFETY OF THEIR CUSTOMERS.

NHTSA complaint #10985114 — an unverified report by a vehicle owner.

East Brunswick, NJ

AIR BAGS

TAKATA RECALL I RECEIVED NOTICE THAT MY 2010 MB E550 HAS A RECALL FOR THE AIR BAG IN MAY OF 2016, TO DATE NO UPDATE ON WHEN IT WILL BE REPLACED. CONTACTED MB CUSTOMER ASSISTANCE AND TOLD NO WORD ON WHEN IT WILL BE AVAILABLE. AS THIS IS MY PRIMARY VEHICLE THIS IS UNACCEPTABLE. I AM WORRIED ABOUT DRIVING AROUND WITH WHAT IS TAD AMOUNT TO A TIME BOMB IN MY CAR. CALLED LOCAL DEALER AND GOT RUNAROUND AS WELL. WHAT IS NTSB DOING TO EXPEDITE THIS SITUATION? I CANT RENT A CAR FOR YEARS AND I CA'T SELL THE VEHICAL KNOWING IT IS "DEFECTIVE".

NHTSA complaint #10925748 — an unverified report by a vehicle owner.

Davie, FL

AIR BAGS

TAKATA RECALL. FIRST STATED THE DRIVER SIDE WAS ONLY AFFECTED, NOW IT'S PASSENGER BAG AS WELL. TWO LETTERS ADVISING OF SAME, HOWEVER, NO PLAN IN PLACE TO CORRECT. RECALL CLEARLY STATES THIS IS A "LIFE THREATENING" SITUATION, YET NO PLAN IN SIGHT TO KEEP MYSELF AND MY FAMILY SAFE. UNSETTLING IS AN UNDERSTATEMENT.

NHTSA complaint #10894896 — an unverified report by a vehicle owner.

Tyrone, GA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.

NHTSA complaint #10894306 — an unverified report by a vehicle owner.

Other 2010 Mercedes Benz E550 problems

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