55 of the
307 complaints filed about the Mercedes Benz R350
are about the suspension —
18% of everything owners reported.
The worst model year for it is 2006.
I DROVE TO WORK WITH NO PROBLEMS. HOWEVER; RETURNING I STARTED CAR AND COULD HEAR A SLIGHT SOUND. I IMMEDIATELY NOTICED THAT THE CAR RISING SIGN WAS ILLUMINATED AND I WAITED FOR CAR TO RISE. THE CAR FAILED TO RISE AND WAS SITTING SO LOW TO TIRES THAT I COULD NOT DRIVE AND HAD TO BE TOWED HOME. AT HOME I TRIED AGAIN TO SEE IF CAR WOULD RISE AND AGAIN IT FAILED. IN ADDITION TO THE ABS BREAK SIGN BEING ILLUMINATED AS WELL. THE MESSAGE ON DASH STATED TO CONTACT DEALERSHIP FOR SERVICE. MY MILEAGE IS AT132,051.
NHTSA complaint #11465851 — an unverified report by a vehicle owner.
I SEE I HAVE RECALLS FOR THE BACK HATCH DOOR AND SOME SUSPENSION RECALLS ELECTRICAL ALSO AIR RISING SYSTEM FOR A 2008 ARE 350 MERCEDES I CALL THE SYRACUSE NEW YORK DEALER AND THEY SAID IT IS NOT UP FOR RECALLS BUT THIS IS HOW I FOUND OUT IT WAS UP FOR RECALLS.
NHTSA complaint #11328883 — an unverified report by a vehicle owner.
YESTERDAY, WHILE PARKED, I NOTICED THE CAR IS LEANING TOWARDS LEFT SIDE. MECHANIC CHECKED AND FOUND THE AIR SPRING BAG WAS LEAKING. ALSO, THE STRUT ON RIGHT GOT SHOT. MANY OWNERS HAVE THE SAME COMPLAINT. I'M SCARED TO TRAVEL WITH MY KIDS AND GRAND KIDS IN THE CAR. THESE CARS MUST BE RECALLED FOR SUSPENSION PROBLEMS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2006/MERCEDES/R350/SUSPENSION/PROBLEM.ASPX
NHTSA complaint #11054254 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. THE CONTACT STATED THAT THE SUSPENSION FAILED ON THE FRONT PASSENGER SIDE OF THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR, RELAY, FUSE LINK, AIR SUSPENSION, AND CORE RETURN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO MORE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA complaint #10892985 — an unverified report by a vehicle owner.
EVERYDAY I GET A RED SIGNAL ALERTING ME TO STOP DRIVING, CAR TOO LOW. IT USUALLY OCCURS WHEN INITIALLY TURNING ON THE CAR OR AT THE BEGINNING OF THE DRIVE. THE REAR OF THE CAR IS VISIBLY LOW AND WHEN DRIVING IT IS UNEVEN AND BUMPY. I HAVE SEEN OTHER R350 OWNERS WITH SAME COMPLAINT AND REPEAT COSTS TO FIX ~1200.00 EACH SIDE. NO SUSPENSION RECALLS ON AN APPARENT DEFECT IN MANUFACTURING?
NHTSA complaint #10882226 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LEANED TO THE DRIVER'S SIDE AND CAUSED THE PASSENGER SIDE TO BECOME ELEVATED. WHILE MAKING A LEFT TURN, THE VEHICLE ALMOST FLIPPED OVER. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA complaint #10875523 — an unverified report by a vehicle owner.
THE 2006 MERCEDES BENZ R350 WITH THE AIRMATIC SUSPENSION HAS MULTIPLE PROBLEMS THAT SEEM TO NEVER END. MY CAR HAS ONLY 70K MILES ON IT. THE SUSPENSION HAS BEEN FIXED TWICE BY AN AUTHORIZED MERCEDES BENZ SHOP. WHILE LOOKING UP SOME INFORMATION ON VARIOUS WEBSITES AND FORUMS I NOTICED I AM NOT THE ONLY OWNER WITH THIS PROBLEM. WHILE DRIVING DOWN THE HIGHWAY A LIGHT CAME ON THE DASH SCREEN STATING VEHICLE TOO LOW TO DRIVETO SHOP. WHEN THE SUSPENSION GOES OUT THE VEHICLE FRAME IS APPROXIMATELY 2 INCHES FROM THE GROUND. THE STIFFENED RIDE MAKES IT DIFFICULT TO MANEUVER THE VEHICLE. MERCEDES BENZ STATED YOU CAN'T GET A TRADITIONAL COIL SPRING CONVERSION IN THE UNITED STATES. THE SUSPENSION PROBLEMS WITH THE R350 ARE ALSO VERY COSTLY ($3600) EVERY TIME THIS HAS TO BE FIXED. MY CAR IS CURRENTLY IN STORAGE DUE TO NOT BEING ABLE TO AFFORD A THIRD TIME TO THE SHOP. PLEASE CONSIDER AN INVESTIGATION INTO THE SUSPENSION OF THE MERCEDES BENZ R350 AIRMATIC THANK YOU FOR YOUR TIME.
NHTSA complaint #10870100 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ R350. THE CONTACT STATED THAT THE VEHICLE WAS INCLINING ON THE PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,513.
NHTSA complaint #10775389 — an unverified report by a vehicle owner.
MERCEDES R350 4MATIC YEAR 2007, CURRENT 80000 MILES. 1/ FIRST ISSUE AROUND 20000 MILES, AC IS NOT WORKING WHEN USED FOR LONG HOURS OF DRIVING. NEED TO STOP THE VEHICLE AND TURN OFF ENG AND RESTART ENG THEN TURN AC BACK ON TO MAKE IT WORK AGAIN. HAPPEND TILL NOW 80000 MILES. NOISE COME FROM ALL 4 DOORS DUE TO THE GAP SEAL OF THE ALL DOOR VIBRATION WHILE DRIVING. 2/ AROUND 40000 MILES, POWER SW WINDOW ON DRIVER SIDE COME OFF AT ALL 4 BUTTONS JUST LIKE A PCS KNOCK OFF OF TOY. 3/ AUTO POWER TRUNK IS NOT WORKING, BELT TENSSION PULLEY BROKE AT 50000 MILES. 4/ FRONT BRAKEPAD REPLACE EVERY 30000 MILES + FRONT ROTOR REPLACE AT 60000 MILES, REARPAD AT 40000 MILES. 5/ 70000 MILES REAR LEFT AIR SHOCK LEAK + 78000 MILES REAR RIGHT AIR SHOCK LEAK + POWER STERRING LEAK DUE TO SEAL RING BROKE + 77000 MILES OIL CAM PLUG BROKE THEN OIL LEAKING. 6/ 78000 MILES A BIG PROBLEM COME UP: TRANSMISSION IS NOT SHIFTING ANYMORE AND STUCK AT LOW GEAR (VALVE BODY SERVICE TIME) IF YOU DONT WANT TO REPLACE A WHOLE NEW 7 GEARS TRANSMISSION. 7/ 78000 MILES INTAKE MANIFOLD FLAP ARM BROKEN THEN ENG LIGHT POP UP. THIS IS A NOT RELIABLE VEHICLE TO DRIVE AND WORTHLESS OF $55000. PLEASE DO SOME RESEARCH BEFORE BUY THIS TYPE OF VEHICLE. SO MANY REPEATS PROBLEM FROM CAR OWNER.....
NHTSA complaint #10735657 — an unverified report by a vehicle owner.
HISSING NOISE,LEANING TO THE RIGHT PASSENGER SIDE, POWER WINDOW BOTTONS ARE BREAK EASILY,EMERGENCY BRAKE HANDLE CAME OFF/BREAK EASILY, AND TRUNK STOPPED WORKING.IF THIS VEHICLE LEAN MORE LOW TO THE GROUND, THIS COULD CAUSE SERIOUS ACCIDENT. THIS IS NOT SAFE TO DRIVE, DO NOT PUT YOUR CHILDREN IN THIS TYPE OF VEHICLE. WE REGRETED GETTING THIS VEHICLE. PEOPLE DO YOUR RESEARCH, THIS VEHICLE IS EXPENSIVE TO FIX. TOO MANY DEFECTS! IT'S HORRIBLE!
NHTSA complaint #10716587 — an unverified report by a vehicle owner.
REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEFECTIVE, REPLACE DEFECTIVE ENGINE THERMOSTAT, REPLACED THE BATTERIES DUE TO CORROSION (UNDER THE SEAT), FAULTY SIGNALS FOR TAIL LIGHTS AND PARKING TAIL LAMPS (ELECTRICAL), AIR CONDITIONING AMBIENT SENSOR DEFECTIVE, REPLACE DEFECTIVE RADIO ANTENNA. THIS CAR HAS MAJOR DESIGN FLAWS, AND HAS BEEN DISCONTINUED BY MB. MY 2007 R350 HAS HIT EVERY DEFECT LISTED BELOW WITH THE EXCEPTION OF PARKING BRAKE, AND STEERING COLUMN. MERCEDES-BENZ ALWAYS CLAIMS IT IS NORMAL WEAR AND TEAR. I KNOW OF NO CAR LET ALONE A MERCEDES WITH THIS MANY DEFECTS, I WANT THEM TO BUY THIS PIECE OF JUNK BACK, THEY OFFERED ME 2000 TOWARDS A NEW MERCEDES, I HAVE BEEN DRIVING MERCEDES SINCE 1995 AND NEVER HAD PROBLEMS LIKE THIS. YOU WOULD THINK AS MANY OF THEIR CARS I OWNED THAT THEY WOULD HAVE STEPPED UP TO SAVE NOT JUST THEIR REPUTATION BUT O SAVE A CLIENT. SUSPENSION COMPLAINTS: ALL AT SIMILAR MILEAGE, MB RESPONSE WAS NORMAL WEAR AND TEAR. HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2007/MERCEDES-BENZ/R350/SUSPENSION.
NHTSA complaint #10713541 — an unverified report by a vehicle owner.
WE HAVE HAD A CONTINUOUS PROBLEM REGARDING REAR SUSPENSION, RIGHT SIDE STARTED FIRST, THE REAR WOULD DROP DOWN BUT YET THE LEFT SIDE WOULD BE UP. THIS CREATED A HORRIFIC UNSTEADY DRIVE. WE HAD A SUSPENSION AIR BAG REPLACED. NOW THE LEFT SIDE IS DOING IT. CAR CAN NOT BE DRIVEN. FROM ALL THAT I HAVE READ AND FROM DEALERS, THIS IS A ONGOING PROBLEM WITH MERCEDES. WHY HAS MERCEDES NOT ISSUED A RECALL REGARDING THIS PROBLEM? THIS SHOULD NOT HAPPEN AND DEFINITELY NOT AT A VEHICLE THAT HAS LOW MILES. NOW THIS ISSUE IS ALSO CAUSING UNEVEN WEAR ON TIRES, 2YEARS LATER WE ARE STILL DEALING WITH THIS ISSUE.
NHTSA complaint #10705453 — an unverified report by a vehicle owner.
1. AIR SUSPENSION BAG RT SIDE NEEDED REPLACED. CAR WAS SETTING LOW AND LEANING TO RIGHT REAR- WHILE THIS WAS IN FOR REPAIR HAD MECHANIC CHECK RECENT "CHECK ENGINE " LIGHT CODE CAME UP WITH VERY SERIOUS AND EXPENSIVE ISSUE: 2.BALANCE SHAFT GEAR DEFECTIVE APPARENTLY MERCEDES HAS BEEN AWARE OF THIS PROBLEM, CLASS ACTION SUITS HAVE BEEN FILED- NO RECALL YET. I PLAN TO CALL MERCEDES DEALER TOMORROW- DO NOT ANTICIPATE ANY HELP ON THEIR PART - IF THAT'S THE CASE WILL TRY TO JOIN CLASS ACTION SUIT AS THIS IS A KNOWN AND VERY COSTLY -(THOUSANDS OF DOLLARS) PROBLEM FOR NUMEROUS MB VEHICLES- MANY CLASSES FROM 2007 -2011. MERCEDES BENZ WAS APPARENTLY AWARE OF THIS DEFECT WHEN I PURCHASED MY VEHICLE (USED) FROM LOCAL MB DEALER HERE IN CENTRAL PA ON DEC. 3, 2012.
NHTSA complaint #10702368 — an unverified report by a vehicle owner.
JUST BROUGHT THIS VEHICLE ON 11/2014 ITS A 2007 MERCEDES R350 WOKE UP ONE MORNING AND THE VEHICLE WAS LEANING TO THE LEFT THE FRONT OF THE LEFT PASSENGER SIDE WAS EXTREMELY LOW. IT'S VERY LOW AND IS NOT DRIVABLE. NO WARNINGS. THIS SITUATION IS VERY DANGEROUS AND I SEE I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THIS VEHICLE NEEDS TO BE RECALLED AND THE MANUFACTURE NEEDS TO FIX THE ISSUES.
NHTSA complaint #10676887 — an unverified report by a vehicle owner.
I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COUPLE OF MILES AND IT DID SAME THING. TOOK TO MB DEALER THEY SAID IT WAS THE SUSPENSION THIS PASSENGER??S SIDE ISSUE OF THE VEHICLE BEING NOTABLY HIGHER THAN THE DRIVER??S SIDE OF THE VEHICLE. LEANING TO ONE SIDE HAS OCCURRED TWICE. THE REAR AIR SPRING SUSPENSION HAS REQUIRED REPLACEMENT TWO TIMES IN THE LAST FIVE MONTHS (7/1/2013 & 11/28/2013): - BOTH SIDES IN THE REAR OF VEHICLE HAVE BEEN REPLACED. - EACH REAR SUSPENSION REPAIR HAS COST ME $1200.00 EACH TIME (TOTALING $2400 FOR REAR AIR SUSPENSION REPLACEMENT). - BOTH REPAIRS OCCURRED BY AN AUTHORIZED MERCEDES DEALER (SMYTH EUROPEAN MERCEDES DEALER IN SANTA CLARA CA). THE MERCEDES BENZ MANUFACTURER IS AWARE OF THESE PROBLEMS BUT HAVE NOT TAKING RESPONSIBILITY TO CREATE A RECALL.
NHTSA complaint #10668205 — an unverified report by a vehicle owner.
2006 MERCEDES R-350 SUSPENSION DEFECT I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COUPLE OF MILES AND IT DID SAME THING. TOOK TO MB DEALER THEY SAID IT WAS THE SUSPENSION THIS PASSENGER?S SIDE ISSUE OF THE VEHICLE BEING NOTABLY HIGHER THAN THE DRIVER?S SIDE OF THE VEHICLE. LEANING TO ONE SIDE HAS OCCURRED TWICE. THE REAR AIR SPRING SUSPENSION HAS REQUIRED REPLACEMENT TWO TIMES IN THE LAST FIVE MONTHS (7/1/2013 & 11/28/2013): - BOTH SIDES IN THE REAR OF VEHICLE HAVE BEEN REPLACED. - EACH REAR SUSPENSION REPAIR HAS COST ME $1200.00 EACH TIME (TOTALING $2400 FOR REAR AIR SUSPENSION REPLACEMENT). - BOTH REPAIRS OCCURRED BY AN AUTHORIZED MERCEDES DEALER (SMYTH EUROPEAN MERCEDES DEALER IN SANTA CLARA CA). THE MERCEDES BENZ MANUFACTURER IS AWARE OF THESE PROBLEMS BUT HAVE NOT TAKING RESPONSIBILITY TO CREATE A RECALL.
NHTSA complaint #10668207 — an unverified report by a vehicle owner.