49 of the
181 complaints about the 1997 Mercury Tracer are about the
airbag system — 27% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
102,000 miles.
F
49
Complaints
14
Crashes
9
Fires
12
Injuries
Exactly what failed
AIR Bags
2142.9%
Frontal
1428.6%
Sensor/Control Module
1020.4%
Side/Window
48.2%
What owners said
Filed with NHTSA, in their own words.
at 130,000 milesEL Paso, TX
AIR BAGS:FRONTAL
WE HAD TAKEN MY VEHICLE TO GET IT CHECKED BY A COMPUTER AT A LOCAL SERVICE PARTS SHOP. WHEN WE CAME BACK WE STOPPED MY CAR AND IT WAS NOT RUNNING, IGNITION OFF. ABOUT AN HOUR LATER WE HEARD A LOUD NOISE AND ITS AIR BAGS HAD GONE OFF, BREAKING MY CAR'S WINDSHIELD AND OBVIOUSLY MAKING A MESS IN MY CAR. THIS CONCERNS ME SINCE MY HUSBAND AND I HAD JUST BEEN IN THE CAR A WHILE AGO AND COULD HAVE CAUSED INJURY TO US WITHOUT CAUSE.
NHTSA complaint #10344024 — an unverified report by a vehicle owner.
at 171,437 milesMaywood, NJ1 injured
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 1997 MERCURY TRACER. WHILE DRIVING 5 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 02V323000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE DRIVER SUSTAINED BRUISES TO HER HANDS. THE VEHICLE WAS NOT TOWED. THE CURRENT AND FAILURE MILEAGES WERE 171,437. UPDATED 01-15-08. *KB UPDATED
NHTSA complaint #10201339 — an unverified report by a vehicle owner.
at 20,000 milesHouston, TXCrash1 injured
AIR BAGS:FRONTAL
THE CONSUMER'S VEHICLE HIT ANOTHER VEHICLE'S BUMPER AT AN IMPACT OF 35 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. THE DEALER WAS NOTIFIED. *AK THE CONSUMER WAS INFORMED THAT THE VEHICLE HAD BEEN WRECKED BEFORE.
NHTSA complaint #10097699 — an unverified report by a vehicle owner.
at 130,000 milesSAN Diego, CAFire
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
02V323000/INTEGRATED AIR BAG MONITOR CONTAMINATION. THIS VEHICLE HAD BEEN RECALLED FOR THIS DEFECT. THE WORK WAS DONE IN 2003. NOW THE PROBLEM HAS RESURFACED AND THE DEALER WANTS THE OWNER TO PAY 4000.00 TO CORRECT THE PROBLEM THAT SHOULD HAVE BEEN CORRECTED WHEN THE RECALL WAS ORIGINALLY ISSUED. PROVIDE FURTHER DETAILS.
NHTSA complaint #10091497 — an unverified report by a vehicle owner.
at 108,000 milesMesa, AZ
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE VEHICLE WAS PARKED IN THE CONSUMER'S DRIVEWAY WHEN BOTH FRONT AIR BAGS DEPLOYED. IT WAS LATER DETERMINED THAT THE AIR BAG SENSOR WAS DESTROYED BY MOISTURE INTRUSION INTO THE AIR BAG MODULE AND CONNECTORS. AS A RESULT OF THE AIR BAG DEPLOYMENT THE WINDSHIELD THE WINDSHIELD SHATTERED AND THE DASHBOARD WAS DESTROYED. MANUFACTURER WAS CONTACTED AND REFUSED TO ACCEPT RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED. *AK THE CONSUMER LATER LEARNED OF A RECALL THAT WAS ISSUED FOR THIS PROBLEM. THE CONSUMER WAS NEVER NOTIFIED OF THE RECALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT THE INTRUSION WAS CAUSED BY A PIN HOLE LEAK IN THE HEATER CORE THEREFORE THE VEHICLE WAS NOT COVERED UNDER THE RECALL. THE CONSUMER INTENDS TO PURSE THE MATTER FURTHER.
NHTSA complaint #10081809 — an unverified report by a vehicle owner.
at 102,000 milesMcdonough, GAFire
AIR BAGS
WHILE DRIVING DOWN AT SPEED OF 65-70 MPH, THE CAR CEASED TO ACCELORATE. I PULLED OVER TO THE SIDE OF THE ROAD, ONCE THE CAR WAS COMPLETELY STOPPED IT WOULD NO LONGER CRANK. TODAY WHEN I WENT TO CLEAN IT OUT (HAPPENED AT NIGHT)I SAW THAT A HOLE WAS BURNED THROUGH THE BOTTOM OF THE PASSENGER SIDE DASH BOARD. ALSO I NOTICED THAT THERE WAS SMOKE/FIRE RESIDUE ON THE WINDSHIELD COMING FROM THE DEFROST VENTS. BEFORE ANY OF THIS HAPPENED THE AIRBAG LIGTS WERE COMING ON AND THERE WAS A BURNT PLASTIC SMELL AND A SCENT OF AMMONIA SMELL COMING FROM GOD-KNOWS-WHERE. WHEN I LOOKED UNDER THE HOOD EVERYTHING LOOKED NORMAL. I HAVE BEEN UNABLE TO GO TO WORK FOR 2 DAYS NOW. PLEASE TELL ME IF THERE IS ANYTHING THAT I CAN DO. THANKING YOU IN ADVANCE FOR YOUR ASSISTANCE.
NHTSA complaint #10070841 — an unverified report by a vehicle owner.
at 60,000 milesMiami, FLFire
AIR BAGS
WHILE DRIVING AIR BAG LIGHT ILLUMINATED AND VEHICLE STALLED. DRIVER GOT THE VEHICLE TO THE SIDE OF THE ROAD AND VEHICLE CAUGHT ON FIRE UNDER THE DASHBOARD. *AK
NHTSA complaint #10055640 — an unverified report by a vehicle owner.
Mcdonough, GA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PROBLEMS WITH AIR BAG MONITOR ON 1997 MERCURY TRACER.*MR THE CONSUMER STATED AN AMMONIA TYPE SMELL BEGAN TO EMIT FROM THE VEHICLE, SOON AFTER, THERE WAS A BURNT PLASTIC ODOR ALSO EMITTING FROM THE VEHICLE AND MOMENTS LATER THE AIR BAG AND CHECK ENGINE LIGHTS ILLUMINATED ON THE DASHBOARD AND FINALLY THE VEHICLE CEASED TO CONTINUE FUNCTIONING WHILE THE VEHICLE BECAME SMOKY. THE VEHICLE WAS TOWED TO A DEALERSHIP WHERE THE CONSUMER WAS INFORMED THERE WAS A RECALL ON THE AIR BAG SENSOR/CONTROL MODULE, RECALL #02V323000. *JB
NHTSA complaint #10048553 — an unverified report by a vehicle owner.
at 119,800 milesKingman, AZFire1 injured
AIR BAGS
TWO WEEKS AGO MY CAR (A 1997 MERCURY TRACER) WAS INVOLVED IN AN CAR ACCIDENT IN KINGMAN, (4 HOURS NORTH WEST OF PHOENIX). THE CAUSE OF THE ACCIDENT WAS THE FAULT OF THE AIR BAGS SUDDENLY DEPLOYING WITHOUT CAUSE, CAUSING EXTENSIVE DAMAGE TO MY CAR. I THEN NOTIFIED MY INSURANCE COMPANY AND IT WAS TOWED TO A REPAIR SHOP HERE IN KINGMAN. LATER THE NEXT DAY WHILE THE REPAIR SHOP WAS DOING THEIR INVESTIGATION INTO THE CAUSE, THE CAR BURST INTO FLAMES FROM THE AIR BAG COMPARTMENT. A COUPLE DAYS LATER THE INSURANCE COMPANY NOTIFIED ME THAT THERE WAS A RECALL FROM FORD MOTOR COMPANY OF WHICH I WAS NEVER NOTIFIED. THEN CONFIRMING THAT TO ME THAT MY CAR WAS IN FACT TOTALED, AND THEY WISHED TO REMOVE THE CAR FROM THE REPAIR SHOP. EARLIER LAST WEEK I SENT AN EMAIL TO FORD MOTORS TELLING OF MY DISGUST OF THE COMPANY BECAUSE I WAS NEVER NOTIFIED ON SUCH A SERIOUS ISSUE. ON FRIDAY 11/14 I RECEIVED A CALL FROM FORD MOTORS CUSTOMER SERVICE ASKING FOR MORE INFORMATION ABOUT THE ACCIDENT. AT THIS TIME I AM WAITING FOR A RESPONSE BACK FROM, WHAT I ASSUME, IS THEIR LEGAL DEPARTMENT.
NHTSA complaint #10047105 — an unverified report by a vehicle owner.
at 102,000 milesMcdonough, GAFire
AIR BAGS:FRONTAL
DRIVING ON I-20 EASTBOUND. SMELLED AMMONIA, THEN SMELLED BURNT PLASTIC, AIRBAG LIGHT ILLUMINATED, CHECK ENGINE LIGHT ILLUMINATED, INTERIOR LIGHT FLICKERED OFF AND ON, CAR BEGAN TO DECREASE SPEED DESPITE PRESSING ON THE GAS PEDAL. WAS ABLE TO GET CAR INTO THE EMERGENCY LANE BEFORE IT COMPLETELY STOPPED MOVING. HOLE BURNT INTO PASSENGER AREA FROM UNDERNEATH DASH AREA. DEFROST AREA WARPED AND BURNT, BOTTOM OF WINDSHIELD (GLASS PART) BURNT.
NHTSA complaint #10039422 — an unverified report by a vehicle owner.
Arbutus, MD
AIR BAGS
1997 MERCURY TRACER HAS A DEFECTIVE HORN AND AIR BAG.*MR THE HORN AND THE AIR BAG INTERFERED WITH ONE ANOTHER WHICH CAUSED THE HORN TO RANDOMLY GO OFF AND PERIODICALLY BLEW A FUSE, AND DISABLE THE HORN AND THE AIR BAG, TWO DEALERSHIP'S AND A INDEPENDENT MECHANIC STATED IT WAS A MANUFACTURING DEFECT. *TS
NHTSA complaint #10029621 — an unverified report by a vehicle owner.
at 58,941 milesSaint Clair Shores, MI
AIR BAGS
HORN BLOWS NON STOP UNTIL FUSE IS PULLED. BROUGHT TO DEALER AND WAS TOLD ENTIRE AIRBAG HAD TO BE REPLACED.
NHTSA complaint #10028397 — an unverified report by a vehicle owner.
EL Paso, TXFire
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE TRAVELING ABOUT 5 MPH INSIDE OF A PARKING LOT AND WITHOUT PRIOR WARNING THE VEHICLE SHUTDOWN. THE CONSUMER HAD SEEN SMOKE COMING OUT OF THE VENTS, THEN THE VEHICLE HAD CAUGHT ON FIRE. *AK THE INSPECTOR STATED THE FIRE STEMMED FROM A SHORT. *SCC THE CONSUMER RECEIVED A RECALL REGARDING THE AIR BAG MODULE/SENSOR.
NHTSA complaint #10024864 — an unverified report by a vehicle owner.
Fallbrook, CA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
VEHICLE'S TACHOMETER AND RPM GAUGE STOPPED WORKING CAUSING THE ELECTRICAL SYSTEM TO FAIL. *MR
NHTSA complaint #10020408 — an unverified report by a vehicle owner.
Columbus, OH
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE DEALER PERFORMED RECALL#02V323000 REPAIRS AND FELT THE RECALL PROBLEM MAY HAVE AFFECTED THE WIRE ON THE BLOWER MOTOR WHICH BURNED OUT ON TWO OCCASIONS. WATER MAY HAVE DRIPPED ON THE WIRING HARNESS. THE DEALER SEEMED MORE CONCERNED WITH THE RECALL THAN THE POTENTIAL SAFETY HAZARD. SCC
NHTSA complaint #10019451 — an unverified report by a vehicle owner.
Phoenix, AZ
AIR BAGS:SIDE/WINDOW
THE VEHICLE WAS INVOLVED IN A LOW IMPACT FRONTAL COLLISION BUT THE SIDE IMPACT AIR BAGS DEPLOYED. THE DRIVER SUSTAINED 4 HERNIATED DISC IN HER NECK, BECAUSE SHE WAS HIT BY THE AIR BAG FROM THE SIDE. THE CONSUMER CALLED THE MANUFACTURER AND WAS TOLD THAT THERE WAS A RECALL ON THE AIR BAGS, BUT SINCE SHE HAD A PROBLEM WITH HER AIR BAGS BEFORE THE RECALL THEY WOULD NOT REPLACE THE AIR BAGS. *NLM
NHTSA complaint #10017462 — an unverified report by a vehicle owner.
at 82,000 milesDelmar, NYCrash1 injured
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. THE CONSUMER WAS INJURED. *JB FOUR DAYS AFTER THE ACCIDENT THE CONSUMER RECEIVED A RECALL LETTER. RECALL# 02V323000 SCC
NHTSA complaint #10015160 — an unverified report by a vehicle owner.
Sacramento, CA
AIR BAGS
THE AIR BAG UNIT FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUESTED REIMBURSEMENT. MR SCC *NLM
NHTSA complaint #10011622 — an unverified report by a vehicle owner.
South Jordan, UT
AIR BAGS
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD.
NHTSA complaint #10014716 — an unverified report by a vehicle owner.
Albert LEA, MN
AIR BAGS
CONSUMER RECEIVED A RECALL LETTER IN THE MAIL BUT DEALER STILL STATED THE VEHICLE WAS OVER WARRANTY AND REFUSED TO REPAIR THE VEHICLE (RECALL#02V323000 AIRBAG). *NLM *SCC
NHTSA complaint #10012261 — an unverified report by a vehicle owner.
at 54,541 milesBethlehem, PACrashFire
AIR BAGS
HORN BLOWS CONTINUOUSLY. PULLED FUSE TO STOP. TOLD BY DEALER SERVICE DEPARTMENT NEED TO REPLACE ENTIRE AIRBAG ASSEMBLY TO RECTIFY. *NLM
NHTSA complaint #10010510 — an unverified report by a vehicle owner.
Paintsville, OH1 injured
AIR BAGS:FRONTAL
WHEN THE BRAKES WERE APPLIED, THE FRONT AIR BAGS DEPLOYED, CONSUMER WAS INJURED.
NHTSA complaint #10010020 — an unverified report by a vehicle owner.
at 53,201 milesFernandina Beach, FL
AIR BAGS
THE HORN CONTINUOUSLY BLEW, CONSUMER HAD TO DISCONNECT THE FUSE TO STOP THE HORN FROM BLOWING. THE DEALERSHIP INDICATED THE THERE WAS A SHORT IN THE AIR BAG MONITOR. 8JB
NHTSA complaint #10009936 — an unverified report by a vehicle owner.
Fayetteville, NC
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
NO PARTS WERE AVAILABLE REGARDING THE RECALL FOR THE AIR BAG, RECALL # 02 V 323 000.
NHTSA complaint #10008606 — an unverified report by a vehicle owner.
Ontario, CA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE DEALERSHIP REFUSED TO HONOR THE RECALL REGARDING THE AIR BAG.)(02V323000)
NHTSA complaint #10008742 — an unverified report by a vehicle owner.
OAK Park, MI
AIR BAGS
PE 02 010 & EA 02 008/ WATER INGESTION INTO THE AIR BAG MONITOR, CONSUMER STATES THAT THE AIR BAG LIGHT REMAIN ON WHILE DRIVING. DEALER NOTIFIED AND INFORMED THAT THE AIR ABG MONITOR NEEDED TO BE REPLACED. *MRTHE PART HAS BEEN REPLACED.
NHTSA complaint #8020195 — an unverified report by a vehicle owner.
Sterling Heights, MI
AIR BAGS
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED.
NHTSA complaint #8019551 — an unverified report by a vehicle owner.
Anthem, AZ
AIR BAGS
WHILE DRIVING AIR BAG LIGHT CAME ON AND VEHICLE BROKE DOWN. VEHICLE CHECKED BY DEALER, WHO DETERMINED THAT AIR BAG HAD DAMAGED WIRE HARNESS WHICH RESULTED IN BREAKDOWN.
NHTSA complaint #8015554 — an unverified report by a vehicle owner.
Monroe, LAFire
AIR BAGS
THE AIRBAG LIGHT ILLUMINATED, AND THE VEHICLE BEGAN SMOKING AND THEN CAUGHT ON FIRE.*JB(CLAIM#18-0629-945)
NHTSA complaint #6900807 — an unverified report by a vehicle owner.
Rahway, NJCrash
AIR BAGS
WHILE MAKING A U TURN AND APPLYING BRAKES, VEHICLE JUMPED CURB AND HIT POLE AIR BAGS DIDNOT DEPLOY. VEHICLE TOTALED.
NHTSA complaint #8008921 — an unverified report by a vehicle owner.