48 of the
120 complaints filed about the Mini Cooper S Clubman
are about the engine —
40% of everything owners reported.
The worst model year for it is 2009.
I am writing to formally request reimbursement for a timing chain replacement performed on my vehicle, which was the subject of a specific safety recall issued by BMW. The timing chain defect in this vehicle represents a severe safety hazard, as a failure can cause an immediate and total engine stall while the vehicle is in motion. This loss of power in traffic creates an 100% avoidable risk of collision. Despite BMW recognizing this defect through a prior reimbursement program, they are refusing to compensate for a safety-critical repair on a low-mileage vehicle (58,XXX miles) simply based on the car's age. At the time of repair, the vehicle had approximately 58,XXX miles. Although the vehicle is older, it was in storage for several years because the previous owner was unaware of the recall and lacked the financial means to address it. Despite the period of storage, the car remained in excellent condition, with the timing chain being the only mechanical requirement at the time. The repair was completed by a local independent shop and paid for out-of-pocket. While BMW has recently honored a different recall for an electronics panel on this same VIN, my request for timing chain reimbursement was denied based on the vehicle's age. I believe this denial is inconsistent, as the safety defect identified in the recall existed regardless of the car's age or storage history. I am seeking compensation for the parts and labor costs associated with this safety-critical repair
NHTSA complaint #11726242 — an unverified report by a vehicle owner.
When I bought the car, John, a sales representative, promised me that he would have the car inspected by a mechanic before finalizing the paperwork, addressing issues with the tire pressure monitor, tail light sensor, and license plate light. However, the mechanic couldn't fix these issues, and Mike, the owner, directed me to his “personal mechanic” in San Bruno. After multiple reschedules from Mike, the car began to display an engine malfunction error. I informed Mike, and he advised me to mention the issue to the mechanic when I brought the car in. When I finally took the car to his mechanic, I was told that there were no errors, but the error lights needed to be reset at a different shop, as the mechanic didn’t have the required equipment. Despite this, the engine malfunction light remained on, and the car started to shake noticeably while driving. A few weeks later, while driving, the car began emitting white smoke from the hood. I texted Mike, asking why the issues weren’t fixed, and I had to tow the car to my house. He did not respond, so I called him days later. He told me to call back after New Year's to have the car fixed, even offering to tow it to his mechanic. After New Year's, I followed up, but Mike forgot about the original arrangement and told me to call back in a week. I reminded him of our previous conversation, and he said he would check with his mechanic and call me back. He never did and ignored my follow-up text. On 01/21/2025, I had a mobile mechanic inspect the car, as it had not been operable since December 2024. The mechanic confirmed that the car had never been tuned, the spark plugs weren’t replaced, and it was not roadworthy at the time of sale. On 01/22/2025, I shared my experience in reviews on Yelp and Google. Later that night, Mike called me, but I returned his call on 01/23/2025. He said that if I removed my reviews, dropped my complaints with the DMV, BAR, and Attorney General, he would fix the car at his expense.
NHTSA complaint #11638064 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 MINI COOPER S CLUBMAN. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED SHE WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT'S SON HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH TOTAL ENGINE FAILURE. THE VEHICLE WAS THEN TOWED TO BMW OF HUDSON VALLEY (2068 SOUTH RD, POUGHKEEPSIE, NY 12601) WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO PAY 50% TOWARDS THE PART. THE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #11325973 — an unverified report by a vehicle owner.
DRIVING CAR TO WORK AND DIED AS I WAS GOING THROUGH AN 4 WAY INTERSECTION, CAR WAS IN MOTION WITH MULTIPLE VEHICLES AROUND ME. I HAD TO GET OUT AND PUSH THE CAR OUT OF THE INTERSECTION AND OFF THE ROAD. TRIED TO START WITH NO SUCCESS. CAR WAS LOW ON FUEL SO SUSPECTED IT TO BE EMPTY. CALLED INSURANCE TO SEND SOMEONE WITH GAS BUT STILL WOULDN'T START. GOT THE CAR TOWED HOME AND INVESTIGATED FAULT. FOUND THE CHAIN TENSIONER TO HAVE FAILED CAUSING TIMING OF ENGINE TO CHANGE AND CAUSE PISTON TO HIT VALVES AND BREAK THE ROCKER ARMS.
NHTSA complaint #11308722 — an unverified report by a vehicle owner.
2009 CLUBMAN MINI COOP FUEL PUMP KEEPS TRYING TO DIE WHEN DRIVING.THIS CAN BE VERY DANGEROUS WHEN DRIVING ON THE FREEWAY. IT DIE ON ME TRYING TO TAKE IT TO THE DEALERSHIP ON L45. THEN WHEN I GET THERE THEY TELL ME IT'S OLDER THEN 10 YEARS.ITS STILL 10 YEARS OLD. NOW IT WON'T EVEN IDOL RIGHT WHEN I START IT UNLESS I MESS WITH GAS PEDAL AND GIVE IT MORE GAS. I HAVE A EXTENDED WARRANTY LETTER THAT SAY 10 YEARS OR 120,000 MILES THIS ISSUE HAS BEEN GOING ON WITH MINI COOP FOR WEEKS. I'VE TALK TO ABOUT 7 DIFFERENT PEOPLE THAT TELL ME SOMETHING DIFFERENT EVERY TIME I CALL THEM. THEY JUST WON'T HONOR THEIR EXTENDED WARRANTY. THEY JUST DON'T CARE.
NHTSA complaint #11291653 — an unverified report by a vehicle owner.
6/21/2018, MY 2010 MINI COOPER CLUBMAN S DEVELOPED SERIOUS DEFECTS. I DROVE MY CAR ON THE LEFTMOST LANE OF THREE-LANE BOSTON TURNPIKE. CLOSE TO A TRAFFIC LIGHT, I BRAKED TO DECELERATE VEHICLE BUT THE ENGINE SUDDENLY DIED WITHOUT WARNING, WHILE CAR WAS IN MOTION. BOTH BATTERY AND STARTER WORKED. I TRIED MULTIPLE TIMES TO RESTART THE ENGINE IN FAILURE. I BLOCKED TRAFFIC DURING RUSH-HOUR. SEVERAL CARS TOOK ACROSS ROAD CURB AND PASSED TO MY LEFT. IT MADE ME AND MY SON IN DANGEROUS SITUATIONS. UNTIL A TRUCK DRIVER CAME TO HELP ME TO PUSH MY CAR OFF ROAD. AFTER DIAGNOSIS AND ANALYSIS IN LOCAL AUTO SHOP, MECHANIC FOUND OUT THE VEHICLE COMPUTER ENGINE CONTROL MODULE (ECM) WAS FAULTY, NOT SUPPLYING POWER TO THE IGNITION COILS. I WAS CHARGED $2298.13 TO REPLACE DEFECTIVE ECM AND $150 FOR THE TOWING SERVICE. THE WARRANTY HAS EXPIRED BUT I BELIEVE I AM STILL ENTITLED TO A FREE REPAIR BECAUSE THE EXISTENCE OF SUCH A SERIOUS DEFECT IN A CAR WHICH HAS ONLY RUN A LOW MILEAGE OF 47,812 MILES INDICATES IT WAS NOT OF ACCEPTABLE QUALITY. I AM A CAREFUL AND CONSCIENTIOUS OWNER, AS THE GENERAL CONDITION OF THE CAR SHOWS. I HAVE NOT DONE ANYTHING TO THE CAR TO CAUSE THIS DEFECT. THE DEFECTIVE COMPONENT IS NOT MOVING MECHANICAL PARTS. IT IS SUPPOSED THAT IT HAS MUCH LONGER LIFE TIME. THE DEFECT FORCED ME TO SPEND THOUSANDS OF DOLLARS ON REPLACEMENT COSTS. TO OBTAIN BMW REIMBURSEMENT IN FULL, I CALLED 1.866.ASK.MINI (275-6464) AND TALKED TO A REPRESENTATIVE AND AN ESCALATION MANAGER. THE ESCALATION MANAGER EMPHASIZED THAT MY CAR WAS NOT REPAIRED AT A MINI SERVICE CENTER (DEALER). IF MY CAR WAS REPAIRED AT MINI CENTER, THEY WOULD ARRANGE A SOLUTION HOWEVER MY BROKEN CAR WAS FAR FROM DEALERS IN EITHER PEABODY OR BOSTON. I FILE A DEFECT PETITION TO NHTSA. I REQUEST THE AGENCY DO A BASIC REVIEW OF MY CONCERN AND PROVIDE A WRITTEN DECISION ON WHETHER IT WILL BEGIN THE IN-DEPTH INVESTIGATION.
NHTSA complaint #11256102 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 MINI COOPER S CLUBMAN. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND CAME TO A COMPLETE STOP, THE VEHICLE BEGAN MAKING HISSING AND POPPING SOUNDS. AFTERWARDS, THE ENGINE FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THERE WAS A BLOWN HEAD GASKET, A FRACTURED AIR FLOW SENSOR, AND SEVERAL OTHER FAILURES. CENTURY MINI (2930 LAURENS RD, GREENVILLE, SC 29607, (800) 430-0508) WAS NOTIFIED OF THE FAILURE AND PROVIDED A REPAIR COST ESTIMATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BY ANOTHER INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 62,000. *DT THE FREEZE CAP BLEW FOR SOME MYSTERIOUS REASON.
NHTSA complaint #11242890 — an unverified report by a vehicle owner.
THE CHECK ENGINE LIGHT CAME ON AT 55,005 MILES WHILE WE WERE DRIVING. WE TOOK IT TO BE SERVICED AND WERE TOLD THAT THE THERMOSTAT HOUSING /THERMOSTAT SENSOR NEEDED TO BE REPLACED BECAUSE IT WAS STUCK IN THE OPEN POSITION. THIS CAUSED THE CHECK ENGINE LIGHT TO BE ILLUMINATED. THEY MENTIONED THAT THERE WAS A RECALL FOR THIS PART DATED 8/5/2016 ON THE SAME MAKE, MODEL AND YEAR, BUT OUR VIN WAS NOT INCLUDED IN THE RECALL. HOW COULD THAT BE? THE CAR IS EXPERIENCING THE EXACT SAME ISSUE DESCRIBED IN THE RECALL. I WOULD LIKE TO HAVE SOMEONE CONTACT ME ABOUT THIS ISSUE.
NHTSA complaint #11128556 — an unverified report by a vehicle owner.
ONLY HAD THIS VEHICLE FOR 6 MONTHS. ON THE WAY TO THE MINI OF SAN DIEGO DEALERSHIP TO GET AN OIL CHANGE, THE CAR SHUTS DOWN AS I STOPPED AT A RED LIGHT. I WAS STILL IN MOTION AND ON THE STREET. I WAS COMING OFF THE HIGHWAY. I TRIED RESTARTING THE CAR. I WAS IN THE MIDDLE OF THE STREET. THERE WERE OVERHEATING LIGHTS AND SMOKE A COUPLE OF DAYS BEFORE SO DISCONTINUED DRIVING THE VEHICLE UNTIL MY APPOINTMENT WITH MINI OF SAN DIEGO. THE DAY OF THE APPOINTMENT, THERE WAS NO INDICATION LIGHT OF OVERHEATING. THE DEALERSHIP WAS ONLY 15 MINS AWAY FROM MY HOME. I ALSO FOUND THAT THE MODEL OF MY VEHICLE WAS RECALLED FOR THE SAME REASONS THAT MY CAR IS CURRENTLY IN THE SHOP FOR CURRENTLY. MINI OF SAN DIEGO IS TELLING ME THERE'S NO RECALL ON MY CAR BASED OFF THE VIN NUMBER. BUT BASED OFF THE YEARS AND MODEL, MY CAR FITS INTO THE RECALL.
NHTSA complaint #11061437 — an unverified report by a vehicle owner.
4 FAULTY IGNITION COILS WITHIN 3 MONTHS: CYLINDERS #1 & # 2 HAD TO BE REPLACED ON 4/7/17 CYLINDERS #3 & #4 ON 7/4/17. FIRST INCIDENT OCCURRED WHEN I WAS PULLING INTO ONCOMING TRAFFIC AND RESULTED IN COMPLETE LOSS OF ENGINE POWER. THE SECOND INCIDENT HAPPENED ON THE HIGHWAY WHILE CHANGING LANES, AGAIN COMPLETE LOSS OF ENGINE POWER AND NEARLY CAUSED ME TO BE HIT BY A SEMI-TRUCK. I NARROWLY ESCAPED AN ACCIDENT IN FIRST INCIDENT AS WELL. I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS CAR ANY LONGER. EACH TIME THE PARTS AND LABOR COST MORE THAN $300, NOT TO MENTION THE AGGRAVATION OF BEING WITHOUT A CAR FOR WORK AND FAMILY TRANSPORTATION FOR SEVERAL DAYS. THIS IS NOT WHAT I EXPECTED FROM A QUALITY AUTOMOBILE MADE BY BMW. DOCUMENTATION/INVOICES CAN BE PROVIDED UPON REQUEST.
NHTSA complaint #11002796 — an unverified report by a vehicle owner.
TIMING CHAIN TENSIONER MAKES VERY LOUD RATTLE WHEN ENGINE IS COLD. REQUIRES REPLACEMENT. COST $1500. KNOWN ISSUE BY MINI BUT THEY ARE UNWILLING TO REPAIR OR RECALL
NHTSA complaint #10864868 — an unverified report by a vehicle owner.
I AM THE SECOND OWNER OF A MINI COOPER CLUBMAN S 2009. IT HAD ABOUT 50K MILES WHEN I FIRST PURCHASED THIS CAR. NEW TO THIS MAKE OF VEHICLE, I DID NOT PUT MUCH ATTENTION TO THE NOCKING NOISE IN THE ENGINE COMPARTMENT. I CAME ACROSS A COMMENT AT THE MINI FORUMS WHERE SOMEONE STATED THAT THIS CARS HAD A COMMON DIESEL SOUND. IN THE TWO YEARS THAT I HAVE HAD THIS CAR, I HAVE DONE A FEW REPAIRS AND PEOPLE THAT HAVE HEARD THE SOUND HAVE TOLD ME THE SAME THING. "THERE IS SOMETHING WRONG IN THE ENGINE." " THAT SOUND IS NOT NORMAL." YOU GOT TO TAKE YOUR CAR TO THE DEALER TO HAVE A SPECIALIST CHECK WHAT'S WRONG IN THERE." I DID NOT TAKE THEM SERIOUSLY BECAUSE THEY WERE NOT FAMILIAR WITH THESE CARS. I WOULD TELL THEM THAT IT WAS A NORMAL DIESEL SOUND. SOMETIME IN FEBRUARY I RECEIVED A LETTER REGARDING THIS ISSUE. IT IS NOT A RECALL LETTER BUT INSTEAD IS A "TIMING CHAIN TENSIONER CLASS ACTION SETTLEMENT CLAIM FORM." I HAVE NOT HAD ANY REPAIRS DONE TO THE CAR. IF I SPEND OVER $1K TO GET IT FIXED, I MAY GET REFUNDED. CHANCES ARE THAT I WON'T. I HAVE SCHEDULED AN APPOINTMENT WITH MY LOCAL DEALER AND THEY WILL CHECKING THE CAR FOR THIS ISSUE. THEY DID NOT TELL ME THAT THEY WILL MAKE THE REPAIRS AT NO CHARGE. SINCE IT ISN'T A RECALL YET, I DOUBT THE DEALER PEOPLE WILL BE RESPONSIBLE FOR ALL COST. LET'S SEE WHAT HAPPENS BUT I AM REALLY UNHAPPY ABOUT ALL THIS. FIRST, VALVE COVER. THEN, FUEL FEED LINE, AFTER THAT, VACUUM PUMP, THEN THE THERMOSTAT HOUSING. RIGHT NOW, TENSIONER CHAIN ALONG WITH VANOS SOLENOID. I WISH I HAD NOT SOLD MY TOYOTA MINI TRUCK I HAD BACK IN THE 80'S. NOT MUCH TECHNOLOGY. WHICH WAS OK. JUST ADD GAS, DO REGULAR OIL CHANGES AND GOOD TO GO WITH NO WORRIES OF SENSOR, CODES HERE AND CODES THERE. NO RECALLS EITHER. MAKE THIS MINI CHAIN TENSIONER A RECALL AND HAVE BMV RESPONSIBLE FOR CORRECTING THEIR BAD ENGINEERING. WHY SHOULD THE CONSUMER HAVE TO PAY?
NHTSA complaint #10861372 — an unverified report by a vehicle owner.
IN ONLY 8 MONTHS OF OWNING MY MINI: RATTLING AT A COLD START AND DURING SLOW DRIVING, THEN BEGAN MAKING A HESITATING, JERK TYPE MOVEMENT WHEN I ACCELERATED, THEN BEGAN MAKING A LOUDER NOISE. NO INDICATOR LIGHTS EVER CAME ON AND THERE WAS NEVER ANY INDICATION OF ANY TYPE OF LEAK (NO LIGHTS, NO FLUID ON THE GROUND, ALL FLUID CHECKS INDICATED PROPER LEVELS). NO MAINTENANCE WAS DUE. 41,817 MILES ON IT WHEN I PURCHASED IT, I PUT UNDER 4,000 MILES ON IT SINCE, ONLY DRIVE 20 MINUTES DAILY TO WORK AND BACK. TIMING BELT TENSIONER FAILURE AND GUIDES, PARTS FELL INTO OIL PAN AND OIL LEAKING. COST ME OUT OF POCKET $3,000 IN REPAIRS SINCE THE EXTENDED WARRANTY I BOUGHT FROM 'WARRANTY SOLUTIONS' REFUSED TO PAY, CLAIMING IT WAS NEGLIGENCE ON MY PART. 'WARRANTY SOLUTIONS' IS A SCAM TOO, BUT THAT IS A WHOLE OTHER COMPLAINT BY ITSELF. THE TURBO HEAT SHEILD WAS ALSO MISSING ON MY CAR. MINI DEALERSHIP IS HORRIBLE, SO BACKED UP, WAITED A WEEK JUST TO FIND OUT WHAT THE PROBLEM WAS AND THEN WOULD HAVE HAD TO WAIT ANOTHER WEEK FOR REPAIRS. HAD REPAIRS DONE IN 2 DAYS AT AN INDEPENDENT SHOP. A CALL TO MINI FINDS THEY DO NOT ACKNOWLEDGE ANY DEFECTIVE TIMING BELT SYSTEM EVEN THOUGH THIS HAS HAPPENED TO NUMEROUS OTHER MINI OWNERS. MINI IS WELL AWARE OF THIS DEFECT, YET THEY ARE NOT ISSUING A RECALL. THERE IS A CLASS ACTION LAWSUIT AGAINST THEM FOR THIS. WE ALL NEED TO BE REIMBURSED.
NHTSA complaint #10837005 — an unverified report by a vehicle owner.
THE VEHICLE IS A 2010 AND WAS PURCHASED NEW. IN 2012 THE VEHICLE WAS BROUGHT IN TO THE DEALER BECAUSE IT IDLED AND RAN ROUGH. THE DEALER REPAIRED AND/OR REPLACED THE TIMING CHAIN. IT HAD APPROXIMATELY 10,000 MILES ON IT. IN SEPTEMBER 2015 THE VEHICLE WAS AGAIN BROUGHT IN TO THE DEALER BECAUSE IT IDLED AND RAN ROUGH. THE DEALER AGAIN REPAIRED AND/OR REPLACED THE TIMING CHAIN. THE VEHICLE HAS APPROXIMATELY 23,000 MILES ON IT. AS OF TODAY, 10/07/15, THIS VEHICLE IS LEAKING OIL AND THE DEALER WILL NEED TO BE CONTACTED FOR REPAIRS. I HAVE ALL SERVICE RECEIPTS FOR REVIEW.
NHTSA complaint #10780511 — an unverified report by a vehicle owner.
CAR HAD A RATTLLE WHEN COLD. HAD AN APPT. TO HAVE IT CHECKED ON 5/19. DROVE APPROXIMATELY 1 MILE. STOPPED AT RED LIGHT AND CAR JUST DIED. I WAS IN THE LEFT HAND LANE IN HEAVY TRAFFIC. CAR HAD TO BE TOWED. DANGEROUS SITUATION. TIMING BELT BROKE. TOLD I NEED A NEW ENGINE AT A COST OF $6,000. HAVE SINCE READ OF MANY IDENTICAL PROBLEMS DESPITE A GOOD MAINTENANCE RECORD. SO FAR, MINI HAS NOT ACKNOWLEDGED KNOWING THE TIMING BELT WAS DEFECTIVE DESPITE THE FACT IT HAS OCCURRED IN CARS ONE YEAR AFTER PURCHASED NEW.
NHTSA complaint #10722814 — an unverified report by a vehicle owner.
TOOK IN FOR OIL CHANGE, BURNING SMELL, AND RATTLING SOUND WHEN ENGINE COLD. I WAS GIVEN A LIST AFTER THEY HAD A FEW DAYS OF: MATERIAL FAILURE OF OIL PAN GASKET, OIL FILTER HOUSING LEAK, TURBO OIL FEED LINE LEAK, MATERIAL FAILURE OF THERMOSTAT HOUSING, MATERIAL FAILURE OF WATER PUMP, AND MATERIAL FAILURE OF TIMING CHAIN, TIMING CHAIN GUIDES, TENSIONER. I ENDED WITH A TOTAL REPAIR COST OF $4,666.30. TWO WEEKS LATER I AGAIN HAVE A BURNING SMELL AND THE TRIM COVERING THE TURBO CHARGER CRACKS. I AM TOLD THIS IS NORMAL AND IT IS JUST OUT OF THE 5 YEAR WARRANTY ON THIS EVEN THOUGH I HAVE AN EXTENDED COSMETIC WARRANTY. IN DECEMBER THE CHECK ENGINE LIGHT COMES ON BUT GOES OFF AFTER I CALL DEALER. I AM TOLD IF IT IS OFF, MAY JUST BE EMMISIONS ERROR. ON 2/20/2015, MY OIL PRESSURE LIGHT GOES ON, DEALER HAS NO OPENINGS UNTIL 2/23/15. I TAKE IN AND NOW IT HAS MORE ISSUES, STEMS AND VALVES, WHICH WILL BE ANOTHER $2K IN REPAIRS. IT IS STILL NOT DUE FOR OIL CHANGE BUT I HAD REQUESTED ONE SINCE I WAS THERE. IT IS LOW ON OIL DUE TO VALVE AND THE ENGINE ISSUE. ALL OF THESE ISSUES ARE IDENTICAL TO A THOSE VEHICLES WITH THE TENSIONER,WATER PUMP, TURBO FEED LINE RECALL.....BUT YET I AM TOLD MINE DOES NOT HAVE THE RECALL ON IT.
NHTSA complaint #10690437 — an unverified report by a vehicle owner.
I WAS HEARING A LOUD RATTLE AND BROUGHT MY MINI IN TO GET SERVICED RIGHT AWAY. IT WAS MISDIAGNOSED AND NOW I FEAR IT HAS CAUSED SIGNIFICANT DAMAGE TO THE ENGINE DUE TO A TIMING CHAIN TENSIONER ISSUE. THE CAR WILL LOSE POWER OUT OF NOWHERE. I HAVE READ THAT THIS IS NOT BEING CONSIDERED A SAFETY ISSUE BUT WHEN YOU LIVE IN MINNESOTA AND ARE TRYING TO GO THROUGH A BUSY INTERSECTION DURING A BLIZZARD AND THE CAR LOSES ALL POWER AND YOU ALMOST GET T-BONED BY A TRUCK I WOULD TEND TO DISAGREE.
NHTSA complaint #10664266 — an unverified report by a vehicle owner.
SMOKE BEGAN COMING FROM HOOD VENTS, INSPECTED AND FOUND OIL LEAKING ONTO EXHAUST MANIFOLD AND THE TURBO HEAT SHIELD FROM THE OIL TUBE FEEDING THE TURBO WHERE IT WAS CRIMPED TOGETHER. I WAS CLOSE TO HOME AND CONTINUED, WHEN THE ENGINE COOLED I FOUND THAT I COULD REMOVE THE OIL LINE FROM THE FITTING JUST BY TOUCHING IT. I AM SURPRISED THIS THING DIDN'T GO UP IN FLAMES! WHEN I TOOK IT TO THE MINI DEALER THEY REFUSED TO REPAIR THE OIL TUBING LEAK UNLESS I ALSO COMMITTED TO A NEW HEAD COVER AT 2K. MINI DENIES ANY ISSUES WITH THE DESIGN OR FITTINGS.
NHTSA complaint #10655254 — an unverified report by a vehicle owner.
WHILE DRIVING HOME ON SECONDARY ROAD, A LOUD ENGINE NOISE STARTED AND THE ENGINE LIGHT CAME ON BLINKING. I PULLED OVER AND HAD CAR TOWED TO MY GARAGE. THE DIAGNOSIS WAS THAT THE TIMING CHAIN TENSIONER BROKE AND HAD TO BE REPAIRD. THIS WAS DONE FOR A COST OF $567.97. IN RESEARCHING INFORMATION ABOUT THIS, IT APPEARS MANY OWNERS HAVE HAD THE SAME PROBLEM. I AM FILING THIS COMPLAINT IN HOPES THAT BMW REIMBURSES THIS EXPENSE FOR AN ISSUE THEY SEEM TO BE AWARE OF BUT ARE NOT TAKING RECALL ACTION WITH.
NHTSA complaint #10648667 — an unverified report by a vehicle owner.