29 of the
91 complaints filed about the Mitsubishi Expo
are about the seat belts —
32% of everything owners reported.
The worst model year for it is 1992.
CONSUMER RECEIVED RECALL 97V063001 CONCERNING SEAT BELT FAILURE. WHEN VEHICLE WAS STARTED AUTOMATIC SEAT BELTS DID NOT ENGAGE. THE SEAT BELT DID NOT SLIDE ON THE RAIL PROPERLY. THIS VEHICLE WAS REPAIRED UNDER THE RECALL ONCE, BUT THE PROBLEM RECURRED.*AK
NHTSA complaint #10067407 — an unverified report by a vehicle owner.
CONSUMER STATES THE PASSENGER SIDE AUTOMATIC SEAT BELT DISENGAGES WHILE DRIVING. ALSO THE SAME BELT WILL INTERMITTENTLY NOT ENGAGE WHEN VEHICLE IS STARTED. TS
NHTSA complaint #8022814 — an unverified report by a vehicle owner.
FRONT DRIVER SIDE PASSIVE RESTRAINT SEATBELT WILL NOT WORK. THE MOTOR IS OUT AND THE SHOULDER BELT DOES NOT RETRACT PROPERLY. THE CAR HAS ALREADY BEEN SERVICED FOR THE "SEAT BELT LATCH SWITCH RECALL" WHICH WAS ISSUED IN 1998 (SERVICED FEB. 1999). AFTER RECALL FIX IS WHEN THIS SYSTEM COMPLETELY FAILED.
NHTSA complaint #763449 — an unverified report by a vehicle owner.
PASSENGER'S SEAT BELT WOULD INTERMITTENTLY NOT ENGAGE WHEN CLOSING THE DOOR, LEAVING PASSENGER WITHOUT ANY RESTRAINT. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8012020 — an unverified report by a vehicle owner.
PER RECALL NOTICE SR-97-002, VEHICLE PRESENTED TO MANUFACTURER WHO ADVISED NECESSARY PART(S) UNAVAILABLE; MOTORIZED SHOULDER BELT CONTINUED TO MALFUNCTION; PART NEVER RECEIVED; WORK NEVER DONE; DRIVER SIDE SHOULDER BELT NOW ALSO MALFUNCTIONING.
NHTSA complaint #757848 — an unverified report by a vehicle owner.
MANUFACTURING SAFETY DEFECT WHICH MITSUBISHI IS FULLY RESPOPNSIBLEDEALER AND CUSTOMER SERVICE STATED THIS IS OUT OF WARRENTY, BUT WOULD FIX IT FOR 50% OF THE COST, TAKE IT OR LEAVE IT. ATTEMPTED TO CONTACT REGIONAL SERVICE MANAGER, BUT PROMISED CALL WAS NEVER RETURNED. THIS IS A SEVERE PROBLEM.
NHTSA complaint #725196 — an unverified report by a vehicle owner.
AUTOMATIC SHOULDER RESTRAINT COMES UNDONE ON THE PASSENGER' SIDE FOR NO REASON. PROBLEM WAS REPORTED TO THE DEALERSHIP. PROBLEM HAS NOT BEEN CORRECTED.
NHTSA complaint #854651 — an unverified report by a vehicle owner.
THERE WAS A MANUFACTURE RECALL ON THE SEATBELT ASSEMBLY, WHICH I COMPLIED TO IN NOVEMBER OF 1998. AS OF MARCH 1999 THE PRODUCT HAS FAILED AND THE DEALER/MANUFACTOR REFUSES TO REPAIR AT THEIR COSTS.
NHTSA complaint #709443 — an unverified report by a vehicle owner.
TWO OR THREE DAYS AFTER PURCHASING OUR USED 1992 EXPO MY HUSBAND AND I WERE INFORMED BY THE MITSUBISHI MECHANIC AT RICK'S MITSUBISHI IN POCATELLO, ID THAT THERE HAD BEEN A MOTOR SEATBELT RECALL A FEW YEARS AGO FOR THE VEHICLE TYPE WE HAD JUST PURCHASED. WE ASKED HIM TO ORDER THE PART FOR US AND THE PART HAS NOT YET BEEN SENT TO HIM. ON FEBRUARY 19, 1999 MY HUSBAND CALLED THE MITSUBISHI MECHANIC AND THE MECHANIC TOLD HIM HE SENT IN AN A SECOND ORDER FOR THE SAME PART THAT DAY. HE ALSO INFORMED MY HUSBAND THAT THE PART SHOULD HAVE BEEN DELIVERED TO HIM BY THAT DATE. ESSENTIALLY, IT WAS TAKING WAY TOO LONG TO DELIVIER THE PART. I TELEPHONED THAT MECHANIC TODAY, FEBRUARY 26, 1999 AND ASKED HIM WHY THE PART HAD NOT YET BEEN DELIVERED. HE TOLD ME THAT MITSUBISHI DOES NOT HAVE ANY PARTS IN STOCK, PERIOD. I ASKED HIM WHERE HE SENDS THE ORDER FORMS TO AND WHERE THE PARTS ARE MANUFACTURED, AND HE INFORMED ME BOTH ARE FROM THE MITSUBISHI PLANT IN CYPRESS, CALIFORNIA. I AM CONCERNED ABOUT DRIVING AN AUTOMOBILE THAT IN THE CASE OF AN ACCIDENT, THE SEAT BELT WILL COME LOOSE (IT'S A MOTOR BELT). I WOULD LIKE THE MITSUBISHI PLANT TO MAKE THE PARTS FOR MY CAR. AFTER ALL, THE PART WAS RECALLED AND MITSUBISHI HAS A LEGAL OBLIGATION TO REPLACE THE DEFECTIVE PART WITH A SAFE WORKING PART. WE HAVE BEEN PATIENT, BUT I AM AFRAID MITSUBISHI WILL BLOW OFF THE ORDER INVOICE FOR THIS PART. CAN YOU HELP US? I HAVE THOUGHT OF WRITING TO THE ATTORNEY GENERAL OF IDAHO, BUT I WONDER IF YOUR DEPARTMENT CAN HELP US FIRST. YOUR RESPONSE VIA POST OR E-MAIL WOULD BE GREATLY APPRECIATED. THANK YOU, JILLIAN AND DEREK READ
NHTSA complaint #703786 — an unverified report by a vehicle owner.
IN AUGUST 1998, MY WIFE GOT IN HER VEHICLE TO START AND WARM UP HER ENGINE PRIOR TO DEPARTING FOR WORK. WHEN SHE TURN OFF IGNITION HER MOTORIZED SHOULDER BELT ON THE DRIVERS SIDE REMAINED IN THE FORWARD POSITION. APPARENTLY, THE MOTOR FOR RETRACTING THE SHOULDER BELT RAN IN REVERSE., INSTEAD OF PULLING OR PLACING TENSION ON THE CABLE TO RETRACT, THE CABLE WAS COMPRESSED. WITH THE SYSTEM ALREADY IN THE FORWARD POSITION, THE CABLE WAS FORCED OUT OF ITS TRACK. WHEN LOOKED AT BY LOCAL DEALER, THE SHOP MANAGER THOUGHT THIS MAY FALL UNDER A RECALL NOTICE (SR-97-002). WE HADN'T RECEIVED A NOTICE AND WEREN'T SURE WHAT HE WAS REFERRING TO. THE REGIONAL MANAGER HAPPENED TO BE IN TOWN WHEN WE TOOK OUR MINI VAN IN. HE LOOKED AT THE FAILURE AND DENIED THE FAILURE AS BEING ASSOCIATED WITH THE RECALL. HIS REASONING WAS THAT THE MOTOR FAILED. OUR COST FOR REPAIRS WOULD BE $700. ON NOVEMBER 30, 1998 WE RECEIVED A SECOND NOTICE OF RECALL. WHEN READING THE NOTICE I FELT THAT THERE HAD BEEN AN ERROR IN THE FIRST DECISION MADE BY THE REGIONAL MANAGER. I QUESTIONED PERFORMANCE MOTORS ABOUT THE MALFUNCTIONING SWITCH. MY BELT FAILED IN THE FORWARD POSITION. WAS THERE POTENTIAL FOR A SHORT OR MALFUNCTION IN THE RECALL SWITCH TO CAUSE THE DAMAGE WE EXPIERENCED? THEY COULDN'T TELL ME WHAT TESTS WERE CONDUCTED TO GENERATE THEIR CONCLUSSIONS. ON JANUARY 5, 1999, I CALLED MITSUBISHI CORPORATE CUSTOMER SERVICE DEPT FILE REFERENCE #245316. AFTER DESCRIBING MY SITUATION, CUSTOMER SERVICE AGENT, ALEX, THOUGHT MY VEHICLE WARRANTED ANOTHER LOOK. ON JANUARY 9, 1999 AT 8:00AM I ARRIVED FOR MY APPOINTMENT. THE REGIONAL MANAGER HAD ALREADY CONTACTED THE DEALER AND DENIED ANY CLAIM. I ASKED IF ANYONE HAD LOOKED AT MY DOOR SWITCHES AS PER THE RECALL? THEY HAVE NO RECORD. JANUARY 19TH, CALLED CORPORATE OFFICE AGAIN. ASKED WHY MY SWITCHES HAVE NOT BEEN LOOKED AT. CORPORATE WAS TO GET BACK WITH ME BY THE 21ST. TO DATE, I'VE HEARD NOTHING, I HAVE A RECALL NOTICE & A FAILURE, THERE'S BEEN NO INSPECTION.
NHTSA complaint #702689 — an unverified report by a vehicle owner.
WHILE VHEICLE IS IN MOTION THE RIGHT SEATBELT SHOULDER HARNESS (SRS) WOULD DEPLOY AND RETRACT RANDOMLY.THIS WAS A RECALLED PART FAILURE WHICH WAS REPAIRED BY THE DEALERSHIP. I FEEL THIS IS A COMPONANT FAILURE ON A RECALLED ITEM AND I HAVE THE FAILED PART FOR YOUR CONSIDERATION. RICHARD KERTI 904.428.7562
NHTSA complaint #702224 — an unverified report by a vehicle owner.