2022 Mitsubishi Outlander driver assist problems

BACK OVER PREVENTION: WARNINGS

The front and rear backup cameras on my 2022 Mitsubishi Outlander have completely failed, leaving me with a blank, black screen. This creates a severe safety hazard when parking and reversing. My vehicle's VIN explicitly shows an active "Remedy Status: Repair Available" on the official Mitsubishi portal for safety recalls SR-25-001, SR-23-001, and SR-22-003.The local dealerships claim the recall was already completed in April. However, if the safety issue was truly and permanently fixed, the "Remedy Status" column would match and say "Completed." Instead, the manufacturer's live system explicitly says "Repair Available," proving my vehicle is legally owed the updated software fix.Despite this clear safety status, Jeremy Franklin Mitsubishi (demanding $182) and Northtowne Mitsubishi (demanding $169) are refusing to perform these safety repairs unless I pay an out-of-pocket diagnostic fee. Mitsubishi Corporate Customer Relations has also refused to stop the dealerships from imposing these illegal financial barriers on an open federal safety recall

NHTSA complaint #11757959 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The front and rear backup cameras on my 2022 Mitsubishi Outlander have completely failed, leaving me with a blank, black screen. This creates a severe safety hazard when parking and reversing. My vehicle's VIN explicitly shows an active "Remedy Status: Repair Available" on the official Mitsubishi portal for safety recalls SR-25-001, SR-23-001, and SR-22-003.The local dealerships claim the recall was already completed in April. However, if the safety issue was truly and permanently fixed, the "Remedy Status" column would match and say "Completed." Instead, the manufacturer's live system explicitly says "Repair Available," proving my vehicle is legally owed the updated software fix.Despite this clear safety status, Jeremy Franklin Mitsubishi (demanding $182) and Northtowne Mitsubishi (demanding $169) are refusing to perform these safety repairs unless I pay an out-of-pocket diagnostic fee. Mitsubishi Corporate Customer Relations has also refused to stop the dealerships from imposing these illegal financial barriers on an open federal safety recall

NHTSA complaint #11757959 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

While putting my car in reverse my backup camera froze and then went completely black. I have tried the hard and soft reset with no luck. You can hear the infotainment system trying to load over and over again with a black screen. While researching, I see there was a previous recall for this exact problem that required a software update which mine had right before I bought it used less than a year ago. If the update did not work or only worked temporarily, the unit had to be replaced. I’m not getting anywhere with my dealership for help. They offered to sell me a $5,000 unit or told me to buy an extended warranty for electronics, wait a month and file a claim. I find it hard to believe that this is not related to recall. I had a 13 year old Nissan pathfinder before his and my backup camera/screen was still going strong.

NHTSA complaint #11746253 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Automatic Emergency Breaking sometimes occurs while driving in rainy weather even when there are no obstructions in the front of the vehicle. This causes spinouts and exccessive wear and tear on break pads and rotors. Also, many shops and dealerships are having issues with putting 2022 year model outlanders in "maintenance mode" to be able to change rear ebs brakes. Due to this you cannot drive your vehicle and/or rish not having proper break functions. THIS IS URGENT!!!

NHTSA complaint #11736359 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The hood vibrates. It looks as if the hood is popped, but not actually unlatched. I had the update done on my backup camera, and now it's starting to glitch with lines that go across the whole screen. It reminds me of regular Nintendo in the '90s glitching out. And having to restart the whole system.

NHTSA complaint #11683724 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE

The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving at slow speeds in stop-and-go traffic, the vehicle ahead unexpectedly came to a complete stop. The contact was able to stop in time to avoid a crash. Afterward, the contact became concerned because the Forward Collision Avoidance system failed to activate. No warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the system was reset. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.

NHTSA complaint #11682874 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Cameras fail to work with the camera button or when vehicle is in reverse which causes the sensors not to work either. Therefore you cannot see if you are too close to something and the sensors dont go off to notify you that you are close too close to an object. Huge safety concerns

NHTSA complaint #11665732 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

The Forward Collision Mitigation camera failed, prompting the center screen to continuously blink and beep uncontrollably with no ability to turn off the blinking or beeping. The constant blinking locks up all controls such that you are unable to adjust any of the settings, and the constant beeping is loud enough to cause the driver to be unable to reasonably hear their surroundings and cause annoyance/agitation to the driver. The problem was inspected & diagnosed by Valley Mitsubishi in Longmont, CO. The problem first appeared on [XXX] with the warning light first coming on in the morning and the continuous blinking/beeping/lockup occurring by evening that same day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11660291 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Radio does a hard reset all on its own, we lose backup camera, alerts and all safety functions that are built into the radio for adjustment. Also get collision warning stating it’s not working. Radio is no longer working. We asked the dealer and they said it’s going to be a recall very soon when we went in for an oil change.

NHTSA complaint #11646310 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

When opertaing vehicle it my parking sensor error message was given giving false reading. I was told because of this scratch i need to replace the sensor. I think its a bad design flaw n there are charging me 800 in parts and labor even though its under warranty This can cause false reading and some one can get hurt

NHTSA complaint #11638884 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

My car started with remote starter app x2. I went out to the car and it would not start. Indicator light said to put fob near start button. Still didn't start. Jump started and had multiple malfunction lights on. Replaced batter with brand new battery. Followed all instructions. Forward collision and blinds pot warning malfunction errors persist and those features will not work. Research shows this can can severe vehicle malfunction and cause an accident. Dealer can't look at it for 8 weeks.

NHTSA complaint #11638638 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

My car started with remote starter app x2. I went out to the car and it would not start. Indicator light said to put fob near start button. Still didn't start. Jump started and had multiple malfunction lights on. Replaced batter with brand new battery. Followed all instructions. Forward collision and blinds pot warning malfunction errors persist and those features will not work. Research shows this can can severe vehicle malfunction and cause an accident. Dealer can't look at it for 8 weeks.

NHTSA complaint #11638638 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

As far as the engine, I received two different dashboard notification icons about engine issues. However, they both disappeared suddenly. Now, my car is starting to stall at random times. I looked to see if my car had a recall and it says my vehicle was not effected. But I'm wondering if it as. Also, my front collision warning is malfunctioning. There is a malfunction warning label on the dashboard.

NHTSA complaint #11615161 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

When parking error messge comes up on my vehicle took it to dearlship and stated because of a scratch on my front bumper is causeing my rear parking error code this happen after the software upgrade they did

NHTSA complaint #11612815 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.

NHTSA complaint #11585963 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Hood flutters

NHTSA complaint #11563076 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.

NHTSA complaint #11562493 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.

NHTSA complaint #11543939 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.

NHTSA complaint #11543939 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Unexpected Collision Warning and Emergency Braking Application On May 8, 2023 at approximately 5:55pm local time. Traveling southbound on Beneva Road in Sarasota FL at 35 MPH. Closest intersection Parkland Avenue. Two lane southbound configuration. Subject vehicle was in the rightmost lane with a pickup truck in the left southbound lane. Pickup's rear bumper was adjacent to the front of subject vehicle's front bumper. Pickup was slowly passing subject vehicle. There was also a bicycle on the sidewalk to the west of the subject vehicle. All of the sudden the collision warning alerted and the subject vehicle performed an emergency braking application. Vehicle slowed to about 10 MPH before the emergency braking was released and driver was able to recover car operation.

NHTSA complaint #11521209 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Unexpected Collision Warning and Emergency Braking Application On May 8, 2023 at approximately 5:55pm local time. Traveling southbound on Beneva Road in Sarasota FL at 35 MPH. Closest intersection Parkland Avenue. Two lane southbound configuration. Subject vehicle was in the rightmost lane with a pickup truck in the left southbound lane. Pickup's rear bumper was adjacent to the front of subject vehicle's front bumper. Pickup was slowly passing subject vehicle. There was also a bicycle on the sidewalk to the west of the subject vehicle. All of the sudden the collision warning alerted and the subject vehicle performed an emergency braking application. Vehicle slowed to about 10 MPH before the emergency braking was released and driver was able to recover car operation.

NHTSA complaint #11521209 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE

The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving from a complete stop, the vehicle failed to exceed 10 MPH. The battery warning light illuminated, and the vehicle went into LIMP Mode. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to drive to his destination; however, the vehicle later failed to restart. The vehicle was jumpstarted and taken to the dealer, where it was diagnosed but no issues were found; however, the failure reoccurred. The vehicle was taken back to the dealer, where the battery was replaced; however, upon replacing the battery, the vehicle remained in LIMP Mode with the Forward Collision Avoidance system being inoperable. Additionally, several unknown warning lights were illuminated. The manufacturer was notified of the failure and a tech support was assigned to provide remote assistance to the dealer in diagnosing the vehicle; however, the tech support was unable to duplicate the failure. The contact stated that the vehicle had been at the dealer for 71 consecutive days. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 38,249.

NHTSA complaint #11517116 — an unverified report by a vehicle owner.