FaultScore

Pontiac Bonneville seat problems

34 of the 2,580 complaints filed about the Pontiac Bonneville are about the seats — 1% of everything owners reported. The worst model year for it is 2000.

34

Complaints

1%

Share of all complaints

7

Crashes

1

Fires

Seats complaints by model year

Median failure at 152,800 miles

Median failure at 88,500 miles

2000 Bonneville 5 14.7%

Median failure at 70,500 miles

Median failure at 67,500 miles

2002 Bonneville 5 14.7%

Median failure at 54,000 miles

Median failure at 29,000 miles

What owners said

1999 Pontiac Bonneville Appleton, WI

SEATS

I HAVE BEEN INFORMED BY MY DAUGHTER-IN-LAW THAT HER MOTHER DOES NOT BUCKLE HER AND HER SISTER UP. SHE ALSO ALLOWS THEM TO RIDE ON THE FRONT SEAT. MIND YOU THE TWO GIRLS ARE ONLY 4 AND 5 YEARS OF AGE. I HAVE REPORTED THIS TO SOCIAL SERVICES ON NUMEROUS OCCASIONS . ALSO THE MOTHER DRIVES WITHOUT A LICENSE AND NO INSURANCE. SHE LIVES IN MILWAUKEE WISCONSIN AND IT SEEMS THAT NO ONE CARES ABOUT KIDS THERE. ALSO THE SHE BOUGHT IT AT HAS BEEN TRYING TO GET IT BACK SINCE SHE HASN'T PAID ON THE NOTE SINCE APRIL. THE GRANDMOTHER HAS CALLED SOCIAL SERVICES ABOUT THIS AS WELL AND AGAIN WE FEEL NO ONE CARES. SHE HAS DONE THIS ON NUMEROUS OCCASIONS AND I'M REALLY CONCERNED FOR HER SAFETY!

NHTSA complaint #10538269 — an unverified report by a vehicle owner.

1992 Pontiac Bonneville at 152,800 miles Oronoco, MN 1 injured

SEATS

WHILE WORKING IN THE DRIVERS SIDE FLOOR AREA OF THE VEHICLE MY SHIRT/BELT ACTIVATED THE DRIVERS SIDE POWER SEAT CONTROL. THE SEAT ADVANCED FORWARD TO THE END OF THE SEATS TRAVEL AND PINNING ME UNDER THE DRIVERS SIDE UNDER DASHBOARD AREA OF THE CAR. MY LEFT UPPER ARM AND LEFT WRIST WERE ENTRAPPED IN AROUND THE BRAKE PEDAL, MY RIGHT ARM WAS ENTRAPPED BY IN THE GAS PEDAL AREA, THE THROTTLE PUNCTURED MY RIGHT WRIST. I WAS UNABLE TO SUMMONS HELP, AND AFTER ABOUT 2 HOURS WAS NEAR EXHAUSTION, AND TO FREE MYSELF I WAS FORCED TO SELF CAUSE INJURES TO MY LEFT ELBOW, LEFT UPPER ARM, AND RIGHT ARM TO FREE MYSELF FROM UNDER THE DRIVERS SIDE UNDER DASH AREA OF THE CAR. I SUSTAIN SEVERAL CUTS ON MY ARMS, CHEST, AND BACK. EMERGENCY ROOM EXAMINATIONS AND TESTS SHOWED POSSIBLE RIB FRACTURES, DEEP BRUISING OF THE CHEST, BACK, AND LEFT UPPER ARM AND LEFT ELBOW, INTERCOSTAL CHEST WALL MUSCLES. I FEEL THE CAUSE OF THIS EVENT WAS THE LOCATION OF THE POWER SEAT SWITCH IN THE FRONT OF THE SEAT TOWARDS THE OUTER SIDE OF THE DRIVERS SEAT. ANY SERVICE ACTIVITIES ON THE DRIVERS SIDE FLOOR AREA IS AT HIGH RISK OF ENTRAPPING THE INDIVIDUAL OF ENTRAPMENT BY THE POWER DRIVERS SEAT.

NHTSA complaint #10385052 — an unverified report by a vehicle owner.

2002 Pontiac Bonneville Sparks, GA

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

WINDOW ON 2002 PONTIAC BONNEVILLE FALL DOWN , WHEN PROBLEM WAS LOCATED THE WINDOW REGULATOR GUIDE WIRE WAS TWISTED. REGULATOR WAS REPLACED AND THE WIRE TWISTED ON IT ALSO. CAR SEAMS TO HAVE ELECTRICAL PROBLEMS, SEAT WARMERS WILL NOT TURN ON WHEN TURNED ON. WINDOWS ALSO WILL NOT LET DOWN AT TIMES.

NHTSA complaint #10189721 — an unverified report by a vehicle owner.

2000 Pontiac Bonneville at 105,000 miles Seward, NE

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TRUNK AREA LEAKS AND WATER BUILDS UP IN THE SPARE TIRE STORAGE. CLANKING NOISE IN STEERING COLUMN WHILE TURNING EITHER DIRECTION DURING COLDER WEATHER. FRONT DRIVERS SEAT HEATER WORKED THEN QUIT FOR NO REASON, PUSH BUTTON ON & LIGHT COMES ON BUT DOESN'T STAY ON. WIPERS WHILE IN INTERMITTENT WILL STOP DURING A SWEEP ACROSS WINDSHIELD, WHEN TURNED ON OR OFF ALSO TURNS ON/OFF THE DASH LIGHTS AT THE SAME TIME, AND WHILE IN INTERMITTENT IF BLINKER IS USED THE WIPER WILL STOP DURING A SWEEP ACROSS WINDSHIELD.

NHTSA complaint #10171169 — an unverified report by a vehicle owner.

2002 Pontiac Bonneville at 27,000 miles Brunswick, OH

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

VEHICLE IS EQUIPPED WITH FACTORY HEATED CLOTH SEATS. FOR THE FIRST TWO YEARS ALL WAS WELL THEN THE DRIVERS SEAT STOPPED HEATING. DEALER REPLACED ELEMENTS. SINCE THEN, REPEATED ELEMENTS AND FABRIC HAVE BEEN CHANGED. ELEMENT IMPRESSION HAS BEEN IN THE FABRIC EVER SINCE. SEAT RUNS EXTREMELY HOT AND HAS BEEN SERVICED SEVERAL TIMES SINCE NEW. GM/PONTIAC DEEMED THIS NORMAL OPERATION AND SENT THE CUSTOMER HOME. THIS VEHICLE HAS BEEN SERVICED AT LEAST THREE OR FOUR TIMES FOR THIS SAME PROBLEM AND GM HAS NO ANSWERS. OBVIOUSLY THERE IS A TEMPERATURE ISSUE IF YOU CAN SEE THE HEAT ELEMENT IMPRESSION IN THE CLOTH UPHOLSTERY. AT THIS POINT WE DON'T FEEL COMFORTABLE USING THIS OPTION DUE TO EXCESSIVE HIGH TEMPERATURE. CONCERNED THAT THERE MAY BE A FIRE ISSUE IF WE CONTINUE TO USE IT.

NHTSA complaint #10162275 — an unverified report by a vehicle owner.

2002 Pontiac Bonneville at 81,000 miles Grandbury, TX Crash 1 injured

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

DT THE HEAD REST DID NOT PROVIDE ANY TYPE OF SUPPORT. VEHICLE WAS INVOLED IN A REAR END CRASH IN FEBRUARY. IT DOES NOT PROVIDE ANY SUPPORT. HAD A CASE OF WHIP LASH. THE CONSUMER CAN RAISE THE HEAD REST UP BUT CAN NOT PULL IT FORWARD. THIS FEBR 14TH, 2005.

NHTSA complaint #10133508 — an unverified report by a vehicle owner.

2002 Pontiac Bonneville Granbury, TX Crash 1 injured

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

DEAR SIR OR MADAM, I WAS INVOLVED IN A REAR-END COLLISION IN A 2002 PONTIAC BONNEVILLE AND RECEIVED A CASE OF WHIPLASH, WHICH I BELIEVE WAS DUE TO A POORLY DESIGNED HEAD REST. WHEN I PURCHASED THE CAR I DID NOT CHECK OUT THE HEAD REST AS I DON'T USE HEAD RESTS DURING THE COURSE OF NORMAL DRIVING. IT WAS NOT UNTIL A FEW MONTHS LATER THAT I NOTICED I COULD NOT TOUCH THE BACK OF MY HEAD TO THE HEAD REST UNLESS I LEANED SO FAR BACK THAT THERE WAS NO WAY I COULD DRIVE, AND IT WAS VERY UNCOMFORTABLE. THERE ARE NO ADJUSTMENTS TO BRING THE HEAD REST FORWARD ONLY ONE ADJUSTMENT TO RAISE THE HEAD REST HEIGHT. OF COURSE THIS MAKES THE HEAD REST EVEN MORE UNUSABLE BECAUSE THE HIGHER YOU RAISED IT THE FARTHER YOU HAD TO LEAN YOUR HEAD BACK TO MAKE CONTACT WITH THE HEAD REST. I COMMENTED TO MY WIFE THAT IF WE WERE EVER INVOLVED IN A REAR-END COLLISION THESE HEAD RESTS WOULD PROVIDE NO PROTECTION AND OUR HEADS AND NECKS WOULD TAKE THE FULL IMPACT OF THE COLLISION. WOULDN'T YOU KNOW THAT ON FEBRUARY 14, 2005 I WAS HIT FROM BEHIND ON THE WAY TO WORK. THE OTHER DRIVER WAS GOING NO MORE THAN 15 OR 20 MPH, BUT MY HEAD NEVER TOUCHED THE HEAD REST AND I RECEIVED A CASE OF WHIPLASH FAR MORE SERIOUS THAN ONE WOULD PROBABLY EXPERIENCE IF THE HEAD REST HAD ABSORBED SOME OF THE IMPACT INSTEAD OF MY HEAD AND NECK TAKING THE FULL FORCE OF THE COLLISION. THE DAMAGE TO MY CAR WAS ONLY ABOUT $600, SO THE OTHER DRIVER'S INSURANCE COMPANY SAYS MY INJURY COULD NOT BE A SEVERE AS I AM CLAIMING. THEREFORE, THEY ARE ONLY WILLING TO PAY PART OF MY MEDICAL BILL. I WOULD LIKE TO FILE A COMPLAINT AGAINST GENERAL MOTORS AND PONTIAC FOR THE FAULTY DESIGN OF THIS HEAD REST. I NO LONGER OWN THE 2002 PONTIAC BONNEVILLE AS I WAS NOT ABOUT TO KEEP A CAR THAT INJURED ME INSTEAD OF PROTECTING ME DURING A MINOR ACCIDENT. SINCERELY, SHAWN BRENNING.

NHTSA complaint #10132500 — an unverified report by a vehicle owner.

2000 Pontiac Bonneville Staten Island, NY

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

2000 PONTIAC BONNEVILLE. RIVER AND PESSENGER HEAD RESTRAINTS ARE TOO FAR BACK OF NECK. HEAD TRAVELS BACK BOUT 6 INCHES BEFORE MAKING CONTACT WITH RESTRAINT. HAD A SLIGHT REAR END MISHAP AND SUFFERED SOME WHIPLASH. OTHER MODEL CARS HAVE RESTRAITS THAT ARE MUCH CLOSER TO YOUR HEAD. THERE ARE NO ADJUSTMENTS.

NHTSA complaint #10100864 — an unverified report by a vehicle owner.

1997 Pontiac Bonneville at 123,000 miles Greenville, MI

SEATS:FRONT ASSEMBLY:RECLINER

WHILE LEANING BACK IN THE FRONT DRIVER'S SEAT, THE RECLINING PART OF THE SEAT FAILS TO HOLD ME.

NHTSA complaint #10095949 — an unverified report by a vehicle owner.

2001 Pontiac Bonneville at 67,500 miles Blaine, MN Fire

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

DRIVERS SIDE HEATED SEAT MALFUNCTION; BURNED SMALL HOLE IN CLOTH OF SEAT.

NHTSA complaint #10073084 — an unverified report by a vehicle owner.

2003 Pontiac Bonneville at 29,000 miles Lake City, MN Crash 1 injured

SEATS:MID/REAR ASSEMBLY

VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING AT 45 MPH ON AN ICY ROAD. UPON IMPACT THE CHILD IN THE MIDDLE REAR SEAT WITH SEAT BELT ON FLEW FORWARD AND HIT THE PLASTIC CONSOLE BETWEEN BOTH FRONT SEATS AND SPLIT OPEN THE FOREHEAD. CONSUMER FELT THAT DUE TO THE LOCATION OF THE CONSOLE IT POSED A SERIOUS SAFETY HAZARD TO THE OCCUPANT IN THE MIDDLE REAR SEAT IN AN ACCIDENT.

NHTSA complaint #10056069 — an unverified report by a vehicle owner.

2000 Pontiac Bonneville at 36,000 miles Dayville, CT

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

THE HEATER IN THE DRIVER'S SEAT OVERHEATED AND BURNED A HOLE THROUGH THE SEAT MATERIAL. DRIVER WAS NOT INJURED.

NHTSA complaint #10056046 — an unverified report by a vehicle owner.

1997 Pontiac Bonneville at 54,000 miles St.charles, MO

SEATS:FRONT ASSEMBLY:POWER ADJUST

I HAVE A 1997 PONTIAC BONNEVILLE WITH POWER SEATS ON THE DRIVERS SIDE ONLY. I RECENTLY HAD THE SEAT RUNAWAY BYGOING FWD AND BACK AND WAS UNABLE TO STOP IT. I FINALLY HAD TO FORCE THE SWITCH TO THE BACK POSITION UNTIL IT ALL STOPPED. THE MOTOR GOT HOT AND QUIT. NOW IT NO LONGER DRIVES FWD OR BACK. I COULD HAVE HAD A VERY SERIOUS ACCIDENT IF I HAD BEEN IN HEAVY TRAFFIC AND WAS UNABLE TO CONTROL THE VEHICLE TO THE SHOULDER OF THE ROAD.

NHTSA complaint #10000906 — an unverified report by a vehicle owner.

2002 Pontiac Bonneville Thousand OAK, CA

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE HEAD REST ON THE SEATS ARE LOOSE AND DON'T HOLD POSITION. DEALER AND MANUFACTURE WERE CONTACTED AND DO KNOWLEDGE THE PROBLEM BUT THEY ALSO STATED THAT THEY CAN'T DO ANYTHING ABOUT IT. TS

NHTSA complaint #8023272 — an unverified report by a vehicle owner.

1999 Pontiac Bonneville Centerville, MN

SEATS:FRONT ASSEMBLY:RECLINER

I REACHED INTO SEATBACK WHILE DRIVING AND MY SEAT COLLAPSED.

NHTSA complaint #755610 — an unverified report by a vehicle owner.

2001 Pontiac Bonneville Finksburg, MD

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

THE FRONT HEADRESTS (DRIVER AND PASSENGER) DO NOT STAY IN THE FORWARD POSITION. THIS LEAVES A BIG GAP BETWEEN THE BACK OF THE HEAD AND THE HEADREST. IN THE EVENT OF A REAR END COLLISION, THE HEAD(S) WOULD SNAP BACK AND THE HEADREST WOULD NOT STOP A NECK INJURY.

NHTSA complaint #749753 — an unverified report by a vehicle owner.

2000 Pontiac Bonneville Lake Elmo, MN

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

PONTIAC FILE #C02631710. I CALLED THE DEALERSHIP AND PONTIAC CUSTOMER CARE WITHIN THE FIRST TWO MONTHS OF OWNING THE CAR, RECEIVED A FILE NUMBER, BUT NO FOLLOW-UP BY PONTIAC AS PROMISED. I HAVE A CONCERN THAT THE FRONT SEAT HEADRESTS WILL NOT PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A REAR-END COLLISION. THE HEADREST IS NOT CLOSE ENOUGH TO PREVENT YOUR HEAD FROM TILTING BACK ALL THE WAY, AS IF THERE WERE NO HEADREST AT ALL.

NHTSA complaint #748129 — an unverified report by a vehicle owner.

1987 Pontiac Bonneville Port Angeles, WA

SEATS

WHILE SITTING IN SEAT AND LEANING BACK PASSENGER'S AND DRIVER'S SEATS FELL BACK, CONSUMER WAS ABLE TO PUT SEAT BACK UP, BUT IF CONTINUING TO LEAN IT WOULD COME BACK DOWN. CONSUMER FEELS THIS IS VERY UNSAFE IN AN ANCIDENT.*AK

NHTSA complaint #887853 — an unverified report by a vehicle owner.

1987 Pontiac Bonneville Port Angeles, WA

SEATS:FRONT ASSEMBLY:RECLINER

WHILE SITTING IN SEAT AND LEANING BACK PASSENGER'S AND DRIVER'S SEATS FELL BACK, CONSUMER WAS ABLE TO PUT SEAT BACK UP, BUT IF CONTINUING TO LEAN IT WOULD COME BACK DOWN. CONSUMER FEELS THIS IS VERY UNSAFE IN AN ANCIDENT.*AK

NHTSA complaint #887853 — an unverified report by a vehicle owner.

2001 Pontiac Bonneville Gillespie, IL

SEATS:FRONT ASSEMBLY:RECLINER

CONSUMER FEELS THAT HEADRESTS IN VEHICLE ARE TOO FAR BACK. IN CASE OF AN ACCIDENT, CONSUMER'S NECK WOULD NOT BE SUPPORTED. *AK *SLC

NHTSA complaint #885943 — an unverified report by a vehicle owner.

Other Pontiac Bonneville problems