SUSPENSION
FRONT END KNOCKING NOISE OVER BUMPS
NHTSA complaint #11024116 — an unverified report by a vehicle owner.
33 of the 278 complaints filed about the Pontiac G8 are about the suspension — 12% of everything owners reported. The worst model year for it is 2009.
33
Complaints
12%
Share of all complaints
0
Crashes
0
Fires
SUSPENSION
FRONT END KNOCKING NOISE OVER BUMPS
NHTSA complaint #11024116 — an unverified report by a vehicle owner.
SUSPENSION
WHILE DRIVING THE VEHICLE THE FRONT SUSPENSION SHAKES AND CLUNKS WHILE DRIVING AT ANY SPEED. BOTH BALL JOINS HAVE TEARS IN THE RUBBER BOOTS WHICH I'M SURE CAUSES WATER AND ROAD DEBRE TO ENTER BALL JOINT AND CORRODE. THIS IS A HUGE SAFETY CONCERN FOR ME AND WHEN A BALL JOINT LETS GO IT CAN BE FATAL SENDING THE CAR IN ANY UNCHOSEN DIRECTION. PLEASE NOTE THIS IS HAPPENING TO EVERY SINGLE PONTIAC G8 OWNER I'VE COME ACROSS. THIS IS LIFE THREATENING, BALL JOINT LETS GO ON THE HIGHWAY AND THE CAR WILL GO INTO A ROLL. THANK YOU FOR YOUR TIME AND CONSIDERATION
NHTSA complaint #10979964 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2009 PONTIAC G8. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SWAY BAR, TIE ROD, AND HOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. UPDATED 07/27/16
NHTSA complaint #10863482 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2009 PONTIAC G8. WHILE DRIVING AT 55 MPH, THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER'S SIDE BALL JOINTS AND CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
NHTSA complaint #10714981 — an unverified report by a vehicle owner.
SUSPENSION
WHILE MAKING A SOME WHAT SHARP TURN TO THE LEFT ON A FREEWAY AT APPROX 60 MILES PER HOUR (LEGAL SPEED FOR SITUATION) NOTED VIBRATION IN RIGHT FRONT SUSPENSION. IT FELT LIKE THE TIRE WAS ATTEMPTING TO COME OFF THE RIM.. I BACKED OFF AND THE PROBLEM DISSIPATED. I TOOK THE CAR TO THE DEALERSHIP AND IT WAS DETERMINED THAT THE RIGHT FRONT REAR LOWER SUPPORT ARM HAD SEVERE PLAY IN THE BALL JOINT. THE SAME ISSUE IS PRESENT WITH LESS WEAR IN THE FRONT LEFT LOWER CONTROL ARM. THE PLAY HAS CAUSED PREMATURE WEAR IN THE RIGHT FRONT TIRE. TIRES HAVE BEEN ROTATED REGULARLY AT THE DEALERSHIP AT SUGGESTED 5,000 MILE TIME FRAME. THE DEALERSHIP DID NOT DETECT ANY PROBLEM IN THE SUSPENSION DURING ANY OF THE SCHEDULED MAINTENANCES. CONSIDERING THE MILEAGE ON THE CAR THERE IS UNREASONABLE WEAR OCCURRING IN SUSPENSION PART CREATING A DANGEROUS SITUATION.
NHTSA complaint #10576979 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 8 MPH OVER A ROAD BUMP, AN ABNORMAL NOISE EMITTED FROM THE FRONT PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT BOTH FRONT STRUTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 9/17/13
NHTSA complaint #10538140 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE WANDERED OUT OF THE LANE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS CONTRIBUTED TO THE FRONT LOWER CONTROL ARM AND LOOSE BALL JOINTS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS ALSO TAKEN TO A DEALER WHO WAS UNABLE TO DUPLICATE A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10509551 — an unverified report by a vehicle owner.
SUSPENSION
THIS CAR CLEARLY HAS LCA (LOWER CONTROL ARM) ISSUES. I HAD MINE REPLACED 10K MILES AGO. THEY ARE NOISY AGAIN. WITH JUST A LITTLE RESEARCH YOU WILL FIND THAT AROUND 80% OF G8 OWNERS HAVE FRONT END SUSPENSION ISSUES. WHY ISN'T GM RECALLING THIS?
NHTSA complaint #10508515 — an unverified report by a vehicle owner.
SUSPENSION
THE CAR SHAKES WHEN TURNING SLIGHTLY TO THE LEFT AT APPROXIMATELY 50 MPH. I CAME TO FIND OUT FROM A GARAGE THAT THE LF CONTROL ARM NEEDS TO BE REPLACED. YOU CAN ACTUALLY WIGGLE THE TIRE FROM LEFT TO RIGHT WHEN IT IS UP ON A JACK. TWO YEARS AGO, THE RIGHT SIDE HAD THE SAME PROBLEM AND WAS REPLACED.
NHTSA complaint #10475404 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED THAT THE BALL JOINTS AND THE SUSPENSION WAS WEARING. THE BALL JOINTS WERE CAUSING EXCESSIVE WEAR ON THE FRONT TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE BOTH THE LOWER CONTROL ARM STRUTS AND THE RODS. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 37,500.
NHTSA complaint #10472072 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT WAS DRIVING 15 MPH WHEN AN ABNORMAL CLUNKING SOUND EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CONTACT WAS ADVISED THAT BOTH LOWER BALL JOINTS WERE CORRODED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,700 AND THE CURRENT MILEAGE WAS 22,800.
NHTSA complaint #10453927 — an unverified report by a vehicle owner.
SUSPENSION
I RECENTLY ENCOUNTERED A CLUNKING/KNOCKING NOISE IN THE FRONT DRIVERS SIDE OF THE VEHICLE WHEN GOING OVER SMALL BUMPS, AS WELL AS SEVERE SHAKING/VIBRATION WHEN BRAKING AND STEERING. THIS MADE IT DIFFICULT TO CONTROL THE VEHICLE, ESPECIALLY AT HIGHER SPEEDS AND ON FREEWAY CURVES. SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY, I TOOK THE VEHICLE TO A TRUSTED LOCAL MECHANIC. THEY INFORMED ME THAT THE FRONT LOWER CONTROL ARMS NEEDED REPLACEMENT. AFTER DOING SOME ADDITIONAL RESEARCH, IT APPEARS THERE WERE BOTH A SERVICE BULLETIN AND A CUSTOMER SATISFACTION CAMPAIGN FOR ISSUES WITH THE G8 SUSPENSION, SPECIFICALLY THE LOWER CONTROL ARMS. THESE ISSUES INCLUDED PROBLEMS WITH THE RUBBER BOOT OVER THE FRONT END LOWER CONTROL ARM BALL JOINT, WHICH MAY BECOME DISLODGED OR TORN COMPROMISING THE SEAL. MOISTURE INSIDE THE BALL JOINT SEAL COULD CAUSE CORROSION, SHORTENING THE SERVICE LIFE OF THE LOWER CONTROL ARM. MY LOCAL MECHANIC COMPLETED THE REPAIRS AND ALSO DID A FRONT-END ALIGNMENT. THEY SUPPLIED ME WITH THE DEFECTIVE LOWER CONTROL ARMS, WHICH SHOWED EVIDENCE OF THE TORN RUBBER BOOT ON BOTH ARMS AND CORROSION. AFTER CONTACTING WITH GMS CUSTOMER SERVICE, THEY ARE NOT EVEN INTERESTED IN DISCUSSING FURTHER BECAUSE I DID NOT TAKE IT TO A DEALERSHIP (WHO CHARGE OVER $1,000 FOR THESE REPAIRS). I EVEN OFFERED TO SEND THEM THE DEFECTIVE PARTS, BUT THEY WEREN'T INTERESTED. THEY USED THE EXCUSE THAT THE RECALL ONLY INCLUDED CERTAIN VIN'S AND MINE WASN'T INCLUDED, YET I HAD THE SAME EXACT PART FAILURE AND SYMPTOMS AS OTHER VEHICLES INCLUDED IN THE RECALL.
NHTSA complaint #10443281 — an unverified report by a vehicle owner.
SUSPENSION
ABOVE ABOUT 40 MPH THE STEERING WHEEL HAS A SHAKE AND THE DEALER KEEPS TELLING ME THAT THEY DO NOT FEEL IT, SEEMS LIKE THEY WANT NOTHING TO DO WITH IT. THIS IS A WIDESPREAD PROBLEM THAT SEEMS LIKE GM WANTS NOTHING TO DO WITH. THIS IS A LINK TO A 30 PAGE THREAD OF PEOPLE COMPLAINING ABOUT THE PROBLEM AND ALMOST EVERY PERSON THAT IS HAVING THE ISSUE HAS NOT BEEN RESOLVED. THIS IS CURRENTLY AN ANNOYANCE BUT IT MAY BE A SIGN OF A FAILING STEERING / SUSPENSION PART. HTTP://WWW.G8BOARD.COM/FORUMS/SHOWTHREAD.PHP?T=46325.
NHTSA complaint #10441569 — an unverified report by a vehicle owner.
SUSPENSION
I FIRST NOTICED THIS LAST YEAR WHEN I WENT TO NY FOR THANKSGIVING. EVERYTIME I TURNED TO THE LEFT MY CAR WOULD SHIMMY AND SHAKE, I WAS TOLD I WAS MISSING A WEIGHT ON MY RIM SO I DIDN'T THINK ANYTHING OF IT. AS THE YEAR WENT ON IT WOULD ONLY HAPPEN EVERY SO OFTEN AND AT TIMES WOULD DO IT AT ALL. IT STARTED TO ACT UP AGAIN BUT WOULDN'T STOP AND EVEN STEPPING ON MY BRAKES WOULD CAUSE IT. I BROUGHT IT TO A LOCAL SHOP AND THEY ADVISED THAT MY BALL JOINTS WERE SHOT AND TO BRING IT TO A DEALER. SO I DID THIS AND THEN THE DEALERSHIP THEN TELLS ME THAT MY BALL JOINTS ARE SHOT, WHICH THEN RUINED MY ROTORS (BRAKES ARE FINE) AND THAT MY HUB BEARINGS COULD ALSO BE RUINED. WITH THAT BEING SAID THEY SAID I NEEDED 3 MORE TIRES...I'VE ALREADY WENT THROUGH 9 OF THEM. WHEN I TALKED TO THE GUY AT THE FIRST SHOP HE SAID THAT I ONLY NEED ONE TIRE AND THE REST ARE FINE SO NOT SURE WHY THE DEALERSHIP WOULD TELL ME THIS. IT WAS OVER $1,000 TO FIX EVERYTHING NOT INCLUDING MY TIRES SO I BROUGHT IT TO THE LOCAL SHOP WHOM SAID THEY COULD ORDER THE PARTS AND HAVE THE JOB DONE FOR LESS THAN $600 (NO INCLUDING THE ONE TIRE WHICH IS $170.00). I CONTACTED GM ABOUT THIS DUE TO SEEING BULLETIN'S POSTED ON HERE FOR THE SAME ISSUES WITH THIS CAR BUT THEY WOULDN'T HELP OR GIVE ME AN INCH AND BASICALLY LEFT IT IN MY LAP AND SAID YOU HAVE TO TAKE CARE OF IT. I HAVE ALSO FOUND OUT THAT THE PARTS FOR MY CAR ARE GETTING LOW AND THAT WHEN GM RUNS OUT OF THEM THEY WILL NOT BE MAKING ANYMORE. NOT ALL OF THIS CAR HAS AFTER MARKET PARTS. AS OF RIGHT NOW JUST THE ROTORS DO AND THE WINDSHIELD WIPERS HAVE TO BE ORDERED AS WELL. I WAS DISAPPOINTED IN GM SERVICE BECAUSE THE FIRST GUY I TALKED TO SAID IT WAS A FAULTY PART THEN THE NEXT GUY WHO TOOK OVER THE CASE SAID IT WASN'T.
NHTSA complaint #10428290 — an unverified report by a vehicle owner.
SUSPENSION
I TOOK MY CAR IN FOR ROUTINE MAINTENANCE BECAUSE I FELT SOME SHAKING IN MY TIRES. I FIGURED IT WAS JUST IN NEED OF A TIRE ROTATION & ALIGNMENT.. TURNS OUT ITS SOMETHING WRONG WITH MY SUSPENSION ARM BARS. CONVENIENTLY I AM 4000 OUT OF MY MANUFACTURER WARRANTY. I HAVE A 3RD PARTY WARRANTY THROUGH AMERICAN AUTO AND THEY ARE NOW TELLING ME THAT THIS IS A PRE-EXISTING PROBLEM AND THEY WILL NOT COVER IT. SO NOW I AM LEFT TO PAY $1200 OR RUN THE RISK OF MORE DAMAGE BECAUSE I AM STILL DRIVING MY CAR. I CAN'T BELIEVE THAT I BOUGHT A BRAND NEW CAR & @ ONLY 40,000 I AM HAVING THIS KIND OF PROBLEM.
NHTSA complaint #10408635 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
IN APRIL 2009 MY PONTIAC G8 BEGAN MAKING GROANING AND CRACKING NOISES. OBSERVATION INDICATE THAT NOISE IS COMING FROM THE FRONT OF THE CAR AND IS MOST PREVALENT WHEN THE CAR IS WARM. RESEARCH ON THE NUMEROUS WEBSITES INDICATE THAT THIS IS NOT AN UNCOMMON PROBLEM. UNFORTUNATELY, THE DEALERS DON'T SEEM TO UNDERSTAND THE SEVERITY OF THE PROBLEM AND THE POTENTIAL SAFETY IMPACT OF LOSING CONTROL OF THE AUTOMOBILE. SO FAR THE MOST COMMON RESPONSE SEEMS TO BE TO IGNORE IT OR PROVIDE A PIECE MEAL SOLUTION. I BELIEVE IT IS ONLY A MATTER OF TIME BEFORE THE STEERING IS EFFECTED AND AN ACCIDENT OCCURS. IT SEEMS THE GT MODELS ARE MOST EFFECTED WITH NO MENTION OF THE V6 OR THE GXP EDITIONS HAVING PROBLEMS. THE GXP HAS IMPROVED FRONT SUSPENSION AND THE V6 IS LIGHTER. IT MAY BE THAT THE G8 GT VERSION HAS A ENGINE THAT IS TOO HEAVY FOR THE FRONT SUSPENSION AND ULTIMATELY CAUSES A DEGRADATION OF THE SUSPENSIONS PERFORMANCE. I HAVE HAD THE CAR INTO THE DEALER THREE DIFFERENT TIMES AND SO FAR THE ONLY THING THEY HAVE DONE IS REPLACE A TIE ROD. THE NOISE ABATED BUT NOW CONTINUES. SO FAR THERE HAVE BEEN NO SAFETY CONSEQUENCES BECAUSE I TEND TO BABY THE CAR BECAUSE I DON'T TRUST THE FRONT SUSPENSION.
NHTSA complaint #10346266 — an unverified report by a vehicle owner.
SUSPENSION
MY 2009 PONTIAC G8GT WITH 14,000 MILES HAS HAD A FRONT END SHAKE IN IT SINCE NEW. HAVE HAD IT BACK TO THE DEALER 8 TIMES TO HAVE IT FIXED TO NO AVAIL. HE CAR HAS STARTED TO WANDER BACK AND FORTH WHILE DRIVING ON THE HIGHWAY SO I DECIDED TODAY I WAS INSPECTING IT TO SEE IF I COULD FIND ANYTHING. THE LAST TIME I HAD IT TO THE DEALER I TOLD THEM I COULD HER THE FRONT STRUT BUSHINGS GOING BAD THIS WAS ABOUT 1000 MILES AGO. TODAY DURING MY INSPECTION I FOUND THAT BOTH FRONT STRUT BUSHINGS ARE BAD. I WAS CHECKING A COUPLE OF FORUM BOARDS TODAY AND THIS SEEMS TO BE A VERY COMMON PROBLEM FOR THIS CAR AND PONTIAC AN GM ARE WELL AWARE OF IT. WHY HAVEN'T THEY ARE ANYBODY MADE GM STEP UP AND FIX THIS BEFORE SOMEBODY GET HURT OR KILLED?
NHTSA complaint #10339586 — an unverified report by a vehicle owner.
SUSPENSION
GM TECHNICAL BULLETIN: 09203D: FRONT SUSPENSION LCA BALL JOINT BULLETIN THIS IS A RECURRING PROBLEM WITH 2008-2009 PONTIAC G8. GM HASN'T ISSUED A RECALL FOR THIS ISSUE AND ITS A SAFETY ISSUE. THEY RELEASED 4 REVISED CONTROL ARMS WITH BETTER BALL JOINTS THAT NEEDS REPLACING ON ALL THE G8. INSTEAD OF FIXING THE PROBLEM THEY RELEASED IT AS A TECHNICAL SERVICE BULLETIN FOR DEALERS TO TAKE NOTE OF THE ISSUE. IF THE BALL JOINTS FAIL THIS CAN CAUSE A SERIOUS ACCIDENT OR DEATH. CAUSE: THE RUBBER "BOOT" OVER THE FRONT END LOWER CONTROL ARM BALL JOINT MAY HAVE BECOME DISLODGED OR TORN COMPROMISING THE SEAL. MOISTURE INSIDE THE BALL JOINT SEAL MAY CAUSE CORROSION, SHORTENING THE SERVICE LIFE OF THE COMPONENT. #09-03-08-008: KNOCK CLUNK OR CLICK NOISE FROM FRONT SUSPENSION OVER SMALL BUMPS (REPLACE FRONT LOWER CONTROL AND CASTER ARMS) - (OCT 5, 2009) SUBJECT: KNOCK, CLUNK OR CLICK NOISE FROM FRONT SUSPENSION OVER SMALL BUMPS (REPLACE FRONT LOWER CONTROL AND CASTER ARMS) MODELS: 2008-2009 PONTIAC G8 ATTENTION: THIS BULLETIN IS INTENDED TO CORRECT A CONDITION FOR FRONT END KNOCK, CLUNK OR CLICKING. VEHICLES PREVIOUSLY REPAIRED AS PART OF CAMPAIGN #09203A ARE TO FOLLOW A DIFFERENT REPAIR PROCEDURE AS OUTLINED UNDER THE CORRECTION SECTION BELOW.
NHTSA complaint #10316241 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
GM TECHNICAL BULLETIN: 09203D: FRONT SUSPENSION LCA BALL JOINT BULLETIN THIS IS A RECURRING PROBLEM WITH 2008-2009 PONTIAC G8. GM HASN'T ISSUED A RECALL FOR THIS ISSUE AND ITS A SAFETY ISSUE. THEY RELEASED 4 REVISED CONTROL ARMS WITH BETTER BALL JOINTS THAT NEEDS REPLACING ON ALL THE G8. INSTEAD OF FIXING THE PROBLEM THEY RELEASED IT AS A TECHNICAL SERVICE BULLETIN FOR DEALERS TO TAKE NOTE OF THE ISSUE. IF THE BALL JOINTS FAIL THIS CAN CAUSE A SERIOUS ACCIDENT OR DEATH. CAUSE: THE RUBBER "BOOT" OVER THE FRONT END LOWER CONTROL ARM BALL JOINT MAY HAVE BECOME DISLODGED OR TORN COMPROMISING THE SEAL. MOISTURE INSIDE THE BALL JOINT SEAL MAY CAUSE CORROSION, SHORTENING THE SERVICE LIFE OF THE COMPONENT. #09-03-08-008: KNOCK CLUNK OR CLICK NOISE FROM FRONT SUSPENSION OVER SMALL BUMPS (REPLACE FRONT LOWER CONTROL AND CASTER ARMS) - (OCT 5, 2009) SUBJECT: KNOCK, CLUNK OR CLICK NOISE FROM FRONT SUSPENSION OVER SMALL BUMPS (REPLACE FRONT LOWER CONTROL AND CASTER ARMS) MODELS: 2008-2009 PONTIAC G8 ATTENTION: THIS BULLETIN IS INTENDED TO CORRECT A CONDITION FOR FRONT END KNOCK, CLUNK OR CLICKING. VEHICLES PREVIOUSLY REPAIRED AS PART OF CAMPAIGN #09203A ARE TO FOLLOW A DIFFERENT REPAIR PROCEDURE AS OUTLINED UNDER THE CORRECTION SECTION BELOW.
NHTSA complaint #10316241 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
I BROUGHT MY 2008 PONTIAC GT TO THE DEALER LAST MONTH TO HAVE THE CONTROL ARMS INSPECTED. CAR HAS 18,100 MILES ON IT. THE TECH TOLD ME BOTH LOWER BALL JOINTS WERE SHOT AND THEY WOULD OVERNIGHT THE PARTS. I TOLD HIM THERE WAS A RECALL ON BALL JOINTS BUT MY VIN WAS NOT INCLUDED. I ALSO BROUGHT A COPY OF THE TSB FOR THE BALL JOINTS AND TOLD HIM I WANTED ALL 4 CONTROL ARMS, NOT JUST THE 2 LOWER ONES. THE EXACT WORDING OF THE TSB IS "... AND FOUND TO HAVE ONE OR MORE OF THE RUBBER BOOTS IMPROPERLY SEALING SHOULD HAVE ALL 4 FRONT CONTROL ARMS REPLACED." THE TECH TOLD ME ALL 4 OF MY BOOTS WERE FINE AND DID NOT CAUSE THE BALL JOINT FAILURE, THEREFORE SINCE MY BOOTS WERE FINE I AM NOT ENTITLED TO THE UPPER CONTROL ARMS. I ASKED HOW THE 2 LOWER BALL JOINTS COULD FAIL IN JUST 18,000 MILES AND WAS TOLD MAYBE THEY WERE DEFECTIVE OR MAYBE I ABUSED THE CAR, IT WASN'T THE BOOTS FAULT.
NHTSA complaint #10312367 — an unverified report by a vehicle owner.