26 of the
221 complaints filed about the Porsche Boxster
are about the electrical system —
12% of everything owners reported.
The worst model year for it is 1997.
Anti-lock Braking System (ABS) failure due to premature degradation of plastic wiring harness connectors for ABS wheel speed sensors located in each wheel well. ABS warning light illuminated alerting to the disabling of the system. Issue confirmed by independent repair facility. Dealer was engaged, but denied coverage due to vehicle being out of warranty and no recalls initiated.
NHTSA complaint #11539625 — an unverified report by a vehicle owner.
There are thousands of complaints/postings appearing on the Internet, including fixes, (many of which may be equally dangerous) whereby the vehicle's central locking mechanism fails, making it impossible for passengers to egress through either door or window. The locking mechanism on the driver's side door has a cheap part that is known to commonly fail. When it does, neither the driver nor passenger door may be opened from either inside or outside of the vehicle. The central locking system is tied in with the door lock, and the windows may sometimes also fail when the lock mechanism fails. We had to remove a fuse from her car to reset the windows so we could extricate her. The Internet is replete with unofficial fixes for this problem, frequently using home-made parts, and Porsche representatives commonly acknowledge the issue and charge a great deal to repair using the same flawed parts. In the event of a crash, both driver & passenger may be trapped with no possible means of egress, without disassembling the driver's side door, which would be impossible in an emergency. I am shocked and outraged that this condition has been allowed to go unaddressed for years, despite being so commonly known that there are literally hundreds of Internet posts and videos telling owners how to temporarily fix their cars using either Porsche parts, or in many cases, home-made parts which would also be seriously dangerous. It is unbelievable that NHTSA has never acted on this issue to compel Porsche to make so many thousands of vehicles safe. Merely googling "Porsche Boxster Lock Problem" will produce literally hundreds of videos demonstrating the problem and several home-made fixes. The American driving public deserves better than this from NHTSA and Porsche. Please do something about this while I look for a replacement car for my 16 year old daughter, whom I pray will not ever be in an accident in this car and become trapped, causing her death!!!
NHTSA complaint #11445767 — an unverified report by a vehicle owner.
1.EARLIER DATE FIXED WIREHARNESS/DRAINED PARTS AT LOCAL BMW REPAIRMAN GARAGE RESOLVED 2. LATER IN CITY,TURNING IN MOTION CAR SUDDENLY STALL/POWERLOSS OF BRAKES,CLUTCHSTICKY,HEAR TIMING ODD,STEERING DIFFICULT HAD TOWED TO PORSCHE DEALER . GARAGE).PORSCHE DIAGNOSED W MULTIPOINT INSPECTION ,PORSCHE ONLY DID WORK COVERED BY 3RD PARTY EXTENDED WARRANTEE FOR A OIL WATER SEPARATOR AND WATER RADIATOR REPLACED AND TOLD ME ENGINE HAS ISSUES,5 MOS LATER STILL AT PORSCHE,CAUTION TO DRIVE,TOWED OUT, PORSCHEMANUF /CR/SC CODES TO REPAIR UNTIL THEN RELEASED CAR W OPERATIVE/SAFETY ISSUES DEALING WITH AIRWATER BLOW OUT ON ENGINE SEALS, AND LOSS OF POWER FOR SAFE DRIVING AND STOPPING AND PARKING.PORSCHE MUST PAY FOR THESE ISSUES REPORTED FOR RECALL REQUIRED MORE THAN JUST WARN ME.HAND BRAKE SUDDEN NONHOLDING SO DRIFT POSSIBLE IN PARKING,BRAKES/CLUTCH UNSAFE PER TOW TRUCKER , ELECTRICAL /TRUCKSWITCH/ROOF /DOOR SWITCH UNABLE TO EXIT /ENTER VEHICLE SAFELY.EACH TIME PORSCHE INSPECTS AND I REPEAT THERE IS FORGET/HEARING ISSUES NOTED, AND DIDNT DO THE MANUFACTURER CODED SAFETY MEASURES AND SAYS DIDNT INCLUDE THE DRIVER WARNINGS /CONCERNS OF SAFETY TO CHECK ON PAPERWORK TO TRACK CONVERSATIONS JUST WHAT MECHANIC DIAGNOSIS DESPITE SAFETY CODES. ATTACH BRAKES CODE/ELECTRICAL CODE/POWERTRAIN CODE/ENGINE RECALLCODE (SAFERCAR.GOV) TRAPPING DRIVER/PASSENGER FOR CRASH & INJURIES AFTER INSPECTIONS/VERBAL CONCERNS UNRESOLVED AND RISK OF SAFETY.NEW BATTERY PLACED IN MONTHS PRIOR.HOUSING AND LUBRICATION SYSTEMS AT JOINTS CONCERN AT SEALS FROM BLOW OUT OF AIRWATER SEPARATOR CREATING AN EMERGENCY ON VEHICLE,IS PORSCHE WAITING TILL A NEW ENGINE WHILE CODESAFETY ISSUES.PORSCHE NOTED FAN BELT,POWER TRAIN CODE ISSUES,REQUIRED FOR SAFETY. APPARENTLY THE WATER RADIATOR/WATER PUMP BLEW HOT STEAM THRU ENTIRE ENGINE PARTS LOOSENING THEIR EFFECTIVENESS TO BE SAFE DRIVING WITHOUT CONCERN OF ACCIDENT /DEATH.
NHTSA complaint #11281649 — an unverified report by a vehicle owner.
I AWOKE ONE SATURDAY MORNING AFTER IT HAD BEEN RAINING ALL NIGHT TO FIND MY SPOILER UP (WHICH IS ONLY SUPPOSED TO GO UP AT 75 MPH), MY CAR WINDOWS DOWN AND MY REAR LIGHTS ON. WHEN I ATTEMPTED TO MOVE THE VEHICLE AND SHUT THE WINDOWS, NOTHING WORKED. THE CAR RAN OKAY, AS FAR AS I COULD TELL, BUT THE ALARM STARTED TO GO OFF WHILE DRIVING AND I ENDED UP HAVING TO DISABLE THE BATTERY JUST TO STOP ALL OF THE MALFUNCTIONS THAT WERE HAPPENING. THERE WERE MULTIPLE FAULT CODES ON IN THE ON BOARD COMPUTER, THE CONVERTIBLE TOP WOULD NOT GO DOWN AND MANY OF THE INTERNAL BUTTONS/SWITCHES DID NOT WORK. AFTER THIS HAPPENED I ATTEMPTED TO DO SOME RESEARCH TO FIND OUT WHAT HAPPENED TO CAUSE THIS. I WAS AMAZED AT HOW MANY CASES OF THIS EXACT SAME SITUATION THERE WERE FLOODING THE INTERNET. APPARENTLY THE VEHICLE IS DESIGNED SO THAT IF CERTAIN DRAINS ARE CLOGGED, WATER LEAKS INTO THE CAR ONTO THE BACK CARPETS UNDER THE SEATS AND CONVENIENTLY UNDER THOSE CARPETS ARE THE ELECTRONIC CONTROL MODULES/COMPUTERS. I HAD ONLY OWNED THE CAR FOR 6 MONTHS AT THE TIME AND I WAS TOLD THAT ALL REQUIRED SERVICE WAS COMPLETED PRIOR TO PURCHASING IT. THIS ENDED UP COSTING ALMOST $6,000.00 TO FIX. I UNDERSTAND THAT MOST PEOPLE WHO OWN THESE VEHICLES PRESUMABLY HAVE THE MONEY TO FIX THEM, BUT THIS IS CLEARLY A DESIGN FLAW AND A MONEY GRAB. AN UNSUSPECTING OWNER, WHO DOESN'T KNOW THAT THESE DRAINS NEED TO BE CLEANED OR EVEN EXIST FOR THAT MATTER, ENDS UP WITH A MASSIVE REPAIR BILL. THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND THERE ARE HUNDREDS IF NOT THOUSANDS WORLDWIDE WHO HAVE HAD THIS ISSUE. IN FACT ALL OF THE PORSCHE PEOPLE I SPOKE WITH SAID THIS WAS AN EXTREMELY COMMON PROBLEM. I HAD NO CHOICE BUT TO CLAIM UNDER MY INSURANCE, SO NOW I AM STUCK WITH A CAR THAT ISN'T WORTH AS MUCH BECAUSE OF THIS "LOSS" AND I HAVE NO RECOURSE AGAINST THE CARELESS MAKERS AND DESIGNERS OF THIS VEHICLE.
NHTSA complaint #10482947 — an unverified report by a vehicle owner.
MY VEHICLE HAD ONLY APPROXIMATELY 65,000 MILES WHEN THE HORN STARTED TO MALFUNCTION. THE HORN STARTED TO ROUTINELY DEPLOY ON ITS OWN. IN THE SHORT TERM I HAD TO HAVE IT DISCONNECTED BY MY REGULAR MECHANIC SO I COULD CONTINUE TO OPERATE THE CAR. I CALLED BARRIER PORSCHE IN BELLEVUE WASHINGTON WHERE THEY SEEMED TO BE ALREADY AWARE OF THIS ISSUE. I LEARNED THE PARTS (CLOCK SPRING AND SOMETHING ELSE) COST CLOSE TO $600 AND I ASSUME AT LEAST A COUPLE OF HOURS OF SHOP TIME. WITH SALES TAX I'M SURE IT WOULD COST $1,000 TO REPAIR THIS IMPORTANT SAFETY EQUIPMENT THAT SHOULD NEVER FAIL .PLEASE HELP! THIS SHOULD CLEARLY BE A RECALL ITEM.
NHTSA complaint #10475062 — an unverified report by a vehicle owner.
MY VEHICLE HAD ONLY APPROXIMATELY 65,000 MILES WHEN THE HORN STARTED TO MALFUNCTION. THE HORN STARTED TO ROUTINELY DEPLOY ON ITS OWN. IN THE SHORT TERM I HAD TO HAVE IT DISCONNECTED BY MY REGULAR MECHANIC SO I COULD CONTINUE TO OPERATE THE CAR. I CALLED BARRIER PORSCHE IN BELLEVUE WASHINGTON WHERE THEY SEEMED TO BE ALREADY AWARE OF THIS ISSUE. I LEARNED THE PARTS (CLOCK SPRING AND SOMETHING ELSE) COST CLOSE TO $600 AND I ASSUME AT LEAST A COUPLE OF HOURS OF SHOP TIME. WITH SALES TAX I'M SURE IT WOULD COST $1,000 TO REPAIR THIS IMPORTANT SAFETY EQUIPMENT THAT SHOULD NEVER FAIL .PLEASE HELP! THIS SHOULD CLEARLY BE A RECALL ITEM.
NHTSA complaint #10475062 — an unverified report by a vehicle owner.
MISFIRES DURING WARM UP, AFTER WARM UP THE ENGINE RUNS SMOOTH WITH HIGH RPM OF 1200 TO 1300. I HAVE TO TAP THE ACCELERATOR PAD TO LOWER THE RPM,AFTER COUPLE OF SECONDS THE RPM GOES BACK UP. WHEN IT REACHES 190 DEGREES RPM GOES HIGHER TO ALMOST 1500, TEMPERATURE GOES TO 210 DEGREES FAN TURNS ON FROM THE RADIATOR ON THE DRIVER SIDE BUT NOT ON THE PASSENGER SIDE, FAN ON THE ENGINE COMPARTMENT SOMETIMES TURNS ON AND SOMETIMES NOT . THEN THE ENGINE STOPS RUNNING AT 210 DEGREES, START UP BUT WON'T RUN. YOU HAVE TO WAIT FOR THE TEMPERATURE TO DROP DOWN TO 160 DEGREES, SOMETIMES ALL THE WAY DOWN. START IT UP THEN THE ENGINE RUNS.
NHTSA complaint #10443249 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1997 PORSCHE BOXSTER. THE CONTACT STATED THE IGNITION SWITCH WAS CRACKED AND CAUSING ELECTRICAL FAILURES TO THE AIR CONDITIONER, WIPERS AND HEAD LIGHTS. THE CONTACT NOTICES A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 98V113000 (ELECTRICAL SYSTEM:IGNITION:SWITCH) BUT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER SHOULD EXTEND THE RECALL SINCE THE FAILURE WAS A KNOWN SAFETY DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.
NHTSA complaint #10368666 — an unverified report by a vehicle owner.
SEE ODI CASE NUMBER: 10318487, COMPUTER FAILURE DUE TO WATER LEAKAGE INTO CAB. THIS HAPPENED TO ME TWICE IN FALL, 2008. THE FIRST TIME, THE DEALER REPLACED THE COMPUTER (AT MY COST) AND ONE MONTH LATER, IT HAPPENED AGAIN. AGAIN, THE COMPUTER WAS REPLACED AND THE CARPETS NEEDED REMOVAL AND CLEANING DUE TO FUNGUS, ALL AT MY COST.
NHTSA complaint #10320181 — an unverified report by a vehicle owner.
WE OWN A 2002 PORSCHE BOXSTER WITH APPROXIMATELY 66,000 MILES. WE PURCHASED THE VEHICLE, USED, IN LATE 2003. ON THREE SEPARATE OCCASIONS WE HAVE EXPERIENCED TOTAL LOSS OF USE OF THE VEHICLE DUE TO WATER LEAKING INTO THE INTERIOR COMPARTMENT AND FLOODING THE CONTROL UNIT, RENDERING THE CAR TOTALLY INOPERABLE. THE INCIDENTS HAVE TAKEN PLACE IN OCTOBER, 2004 AT 33,000 MILES, APRIL, 2008 AT 61,000 MILES, AND CURRENTLY IN FEBRUARY, 2010. THE REPAIR HAS INITIALED REPLACING THE CONTROL UNIT AND HAVING TO PULL OUT THE CARPET SO AS TO INHIBIT MOLD GROWTH. THE FIRST INCIDENT WAS REPAIRED UNDER THE VEHICLE'S WARRANTY, THE SECOND TIME WAS REPAIRED AT OUR EXPENSE OF APPROX. $1,600. THE ESTIMATE FOR THIS CURRENT REPAIR IS $1,500. WE BELIEVE THIS POSES A SEVERE SAFETY RISK BECAUSE THE FIRST INCIDENT TOOK PLACE WHILE THE CAR WAS IN USE. WE WERE DRIVING UP A HILL. SUDDENLY THE VEHICLE BECAME INOPERABLE AND WE HAD TO MANEUVER THE CAR USING THE HANDBRAKE, TO REVERSE DOWN THE HILL. THE CAR HAD TO BE TOWED TO THE DEALER. WE HAVE INVESTIGATED THE PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM WITH CERTAIN PORSCHE'S VEHICLES. THERE IS A DEFECT IN THE VEHICLE AND/OR THE RESTRICTIVE FILTERS THAT CAUSE THEM TO BECOME CLOGGED WITH DEBRIS AND CAUSE THE WATER LEAKAGE. IN ADDITION TO THIS PROBLEM RECURRING DOMESTICALLY, WE NOTE THAT THE NHTSA, WAS INFORMED VIA FRCL-09F028-2453 DATED APRIL 5, 2009 OF A SIMILAR PROBLEM IN NON-U.S. MARKETS. WE WOULD APPRECIATE YOUR INVESTIGATING THIS DEFECT.
NHTSA complaint #10318487 — an unverified report by a vehicle owner.
THIS IS THE SECOND TIME, AFTER A RAIN STORM, OUR 2005 PORSHE BOXSTER WOULD NOT START. DEALER SAYS IT IS WATER IN THE ELECTRICAL HARNESS. IS THIS A DESIGN FLAW?
NHTSA complaint #10230885 — an unverified report by a vehicle owner.
I RECENTLY PURCHASED THE 1998 PORSCHE BOXSTER, AUTOMATIC TRANSMISSION, AND HAVE DISCOVERED A LATENT DEFECT WHICH PCNA DESIGNATES A305, AND NTSB HAS ADDITIONAL RECALLS RELATING TO THE SAME DEFECTIVE PART ON THE SAME MODEL AND YEAR INVOLVING THE IGNITION SWITCH AND ATTACHED IGNITION ASSEMBLY. THE LATENT HAZARD IS IN THE IGNITION SWITCH WHICH IS DAMAGED WITHIN THE IGNITION ASSEMBLY RESULTING IN ELECTRICAL FAILURES AND RESULTANT FIRES. I HAVE DETERMINED THROUGH PCNA AND PORSCHE THAT THE ELECTRICAL ASSEMBLY WAS REDESIGNED DUE TO INHERENT (DESIGN) DEFECT TO CORRECT THE FAILURE OF THE IGNITION SWITCH BUT THE NEWLY DESIGNED REPLACEMENT PART (REDESIGNED ELECTRICAL ASSEMBLY WAS NOT REPLACED IN MY CAR OR OTHER NUMEROUS CARS. SEVERAL BOXSTER OWNERS HAVE PAID FOR THE NEW PART AND LABOR TOTALING IN EXCESS OF $400.00 BUT PCNA (PORSCHE) HAS DONE NOTHING TO FIX THE EXISTING DEFECTIVE SWITCH'S AND ASSEMBLY. THIS IS A PART THAT REPEATEDLY FAILS AND REMAINS A SERIOUS LATENT DEFECT UNDRESSED BY PORSCHE. ON MY CAR THE ONLY THING CORRECTED WAS UNDER CAMPAIGN NO A305; THAT WAS DONE IN 2003 ACCORDING TO PCNA. THE REPAIR THEY DID DOES NOT ADDRESS THE DEFECTIVE IGNITION SWITCH AND SWITCH ASSEMBLY. A 305 INVOLVES THE SAME ASSEMBLY BUT INVOLVED TIGHTENING A CABLE SO THE CAR DOES NOT RUN WHILE IN PARK AND THE IGNITION SWITCH FAILS TO INTERFACE WITH THE IMMOBILIZER SYSTEM. PLEASE INDICATE IF ADDITIONAL INFORMATION IS NEEDED REGARDING MY CAR AND THE PROBLEM I HAVE EXPERIENCED.
NHTSA complaint #10196852 — an unverified report by a vehicle owner.
AIRBAG WARNING LAMP STAYING ON DUE TO A POORLY DESIGNED SENSOR SYSTEM THAT RELIES ON SEAT BELT BUCKLE AND GROUNDING SYSTEM ELECTRICAL RESISTANCES BEING INCREDIBLY STABLE OVER TIME. THIS IS A DESIGN FLAW THAT HAS BEEN ADDRESSED BY REDESIGNED SEAT BELT RECEPTACLES AND REPLACING WIRES. IF YOU DON'T FIX THIS PROBLEM, YOU WILL NEVER KNOW IF YOU HAVE A REAL PROBLEM WITH THE AIRBAG SYSTEM, WHICH IS OBVIOUSLY A SAFETY ISSUE. IF YOU WANT TO CLEAR THIS LAMP INDICATION, YOU MUST SHELL OUT $500 TO $1500 TO DO SO. HOW DOES PORSCHE HAVE THE NERVE TO CHARGE CUSTOMERS FOR AN OBVIOUS DESIGN FLAW ON THEIR PART WHICH LEADS TO AN AIRBAG WARNING LAMP BEING ILLUMINATED, WHICH IS A SAFETY ISSUE IF NOT CORRECTED. MY INCIDENT IS FAR FROM AN ISOLATED ONE. I'VE CHECKED OUT OTHER COMPLAINTS VIA THE INTERNET.
NHTSA complaint #10178448 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN THE KEY, THE IGNITION SWITCH WOULD NOT TURN OR WOULD TURN TOO FAR CAUSING THE INSTRUMENT PANEL TO BE INOPERABLE. THERE WAS A NHTSA RECALL, # 98V113000, REGARDING THE IGNITION SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 12/01/06
NHTSA complaint #10171161 — an unverified report by a vehicle owner.
PURCHASED A 1997 PORSCHE BOXSTER APPROX 1 MONTH AGO. WENT TO START THE VEHICLE AND THE BATTERY WAS DEAD. CHARGED UP THE BATTER AND NOTICED THAT WHEN THE VEHICLE IS TURNED ON THERE WAS NO AIR CONDITIONING, WINDSHIELD WIPERS DIDN'T WORK. WHEN THE VEHICLE IS TURNED OFF, THE DASH LIGHTS REMAINED ON ALONG WITH THE RADIO THEREFORE CAUSING THE BATTER TO DIE. CHECK ON YOUR WEBSITE FOR ANY RECALLS FOR THIS DEFECT. NOTICED THAT THERE WAS A RECALL FOR THIS #98V-113 DTD 22 MAY 1998 FOR THIS EXACT PROBLEM I'M HAVING. THERE WERE 3,217 VEHICLES DISTRIBUTED IN THE US AND 234 IN CANADA WITH THE VIN # OF [XXX] TO [XXX] MANUFACTURED FROM OCTOBER 10, 1996 TO MAY 5, 1997. THE VIN ON MY VEHICLE IS APPROX 100 NUMBERS FROM THE ABOVE LISTED NUMBERS. [XXX]. I BELIEVE THAT PORSCHE SHOULD BE RESPONSIBLE FOR REPLACING EITHER THE COMPLETE STEERING LOCK WITH THE IGNITION SWITCH OR REPLACING THE IGNITION SWITCH ON WITH THE NEW DESIGN WHICHEVER IS DEEMED APPROPRIATE. NOW PORCHSE WANTS $430 TO REPAIR THIS. MY VIN IS EXTREMELY CLOSE TO THE ONES WHICH FALL UNDER THIS RECALL NOTICE. JUST WONDERING HOW IT IS THAT YOU DETERMINE WHICH VIN ARE AFFECTED BY THIS DEFECT AND WHICH ONES ARE NOT. PLEASE RESPOND AT YOUR EARLIEST CONVENIENCE. THANK YOU FOR YOUR TIME. [XXX]. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10162093 — an unverified report by a vehicle owner.
I OWN A 1999 PORSCHE BOXSTER. THE AIRBAG LIGHT CAME ON AND I WAS TOLD BY THE DEALER THAT THE SEAT BELTS NEED TO BE REPLACED AS THERE IS A FAILURE IN THE CIRCUITRY BETWEEN THE SEAT BELT AND AIRBAG. APPARENTLY THIS IS A COMMON PROBLEM AS THERE HAVE ALREADY BEEN A NUMBER OF TECHNICAL SERVICE BULLETINS ISSUED ON THIS DEFECT. SHOULDN'T THERE BE A RECALL FOR THIS AS IT APPEARS TO BE A COMMON, KNOWN DEFECT WHICH DIRECTLY AFFECTS THE SAFETY EQUIPMENT ON THE CAR ?
NHTSA complaint #10155418 — an unverified report by a vehicle owner.
I HAD JUST RETURNED TO MY CAR AT A LOCAL SHOPPING CENTER, THE SKY HAD BEGUN TO LOOK AS IF A STORM WAS APPROACHING AND I DECIDED TO PUT UP MY CONVERTIBLE TOP. THE TOP WOULD NOT GO UP, SO I PROCEEDED HOME IN HOPES THAT I WOULD BEAT THE IMPENDING BAD WEATHER HOME. NEEDLESS TO SAY IT BEGAN TO STORM AND MY VEHICLE AND MYSELF WERE SOAKED. I WAS TERRIFIED AS I COULD BARELY SEE TO DRIVE. FORTUNATELY I MADE IT HOME BEFORE MY CAR CONKED OUT. I CALLED MY INSURANCE COMPANY AND WAS INSTRUCTED TO HAVE MY DISABLED VEHICLE TOWED TO THE PORSCHE DEALER. IT WAS THEN EVALUATED BY THE SERVICE TECHNICIAN, AND HE FOUND THAT A RELAY AND MOTOR HAD FAILED. THE DESIGN INVOLVES TWO RELAYS, ONE FOR THE LEFT SIDE AND ONE FOR THE RIGHT SIDE. THE LEFT SIDE FAILED AND WOULD NOT ALLOW THE CONVERTIBLE TOP TO COME UP. IN ADDITION TO THE MOTOR/ AND OR RELAY FAILURE IT CAUSED THE COWLING COVERING THE TOP TO JAM AND TORCHED IT, SO THAT IT BECAME FURHER DAMAGED. THE INSURANCE COMPANY AGREED TO PAY FOR THE DAMAGE CAUSED BY THE WATER, BUT NOT THE MECHANICAL FAILURE THAT CAUSED THAT. THE DEALER INFORMED US THAT THE MOTOR AND RELAY WERE NOT REPLACEABLE AS PORSCHE HAD REDESIGNED THE SYSTEM, BECAUSE OF THIS PROBLEM, SO THAT BOTH SIDE WOULD BE RAISED AT THE SAME TIME. THEIR SOLUTION WAS TO REPLACE THE SYSTEM AT A COST OF APPROXIMATELY $2200.00 DOLLARS. I CONTACTED PORSCHE NORTH AMERCA, CUSTOMER COMMITMENT DEPARTMENT TO SEE IF THERE WERE ANY RECALLS AND THEY INDICATED THERE WAS NOT. THEY INSTRUCTED ME TO CONTACT THE SERVICE MANAGER AND HE COULD LIKEWISE CONTACT THE REGIONAL LEVEL TO SEE IF PORSCHE WILL TAKE RESPONSIBILITY FOR THIS REPLACEMENT AND COST OF UPGRADING TO THE SAFER DESIGN FIX. THEY REFUSED. MY ARGUMENT IS THAT THIS IS A SAFETY ISSUE. I COULD HAVE BEEN INJURED IF I HAD NOT BEEN ABLE TO NAVIGATE HOME IN THIS STORM, (BELIEVE ME, IT WASN'T EASY).
NHTSA complaint #10133799 — an unverified report by a vehicle owner.
DT: RECALL 98V113000. WAS ISSUED CONCERNING IGNITION SWITCH FAILURE. CALLER SAID HER CAR HAD SAME FAILURE AS MENTIONED IN RECALL. DEALER SAID THIS CAR WAS NOT INCLUDED IN RECALL. MANUFACTURER SAID THIS CAR WAS NOT UNDER WARRANTY , AND NOT IN THE RECALL, AND WILL OFFER NO HELP. ALSO, ANOTHER RECALL 98E005000. CONCERNING AIR BAGS WAS MENTIONED. CALLER SAID THEY WILL NOT HELP HER WITH THIS RECALL EITHER. CALLER HAS PAID FOR PROBLEMS THAT SHOULD BE UNDER THESE RECALLS.
NHTSA complaint #10126011 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM: IGNITION SWITCH FAILURE. THE SAME FAILURE AS RECALL #W03 IN 1998. DEALER REPLACED SWITCH IN 1999, IGNITION SWITCH CRACKED AND FAILED AGAIN 2005. I AM TOLD BY PORSCHE MY VEHICEL IS NOT COVERED UNDER THE RECALL.
NHTSA complaint #10116467 — an unverified report by a vehicle owner.
THE CONVERTIBLE TOP UNLATCHED BY ITSELF WHILE DRIVING. THE WINDOW AT NIGHT CANNOT BE SEEN THROUGH THE CONVERTIBLE TOP WINDOW DUE TO CRACKS AND NEEDS CONSTANT REPAIRS. THE SUSPENSION OF THE CAR HAS A CRACKING SOUND WHICH THE DEALERSHIP HEARS BUT IGNORES, THE WINDSHIELD CRACKS ALL OF THE TIME IT SOUNDS LIKE THE CAR IS GOING TO SPLIT IN HALF, THE SUSPENSION MAKES A VERY LOUD METAL CRACKING NOISES AS IF IT IS SEPARATING FROM THE VEHICLE WHILE DRIVING.
NHTSA complaint #10041488 — an unverified report by a vehicle owner.