TL*THE CONTACT OWNS A 1995 SAAB 900. THE CONTACT STATED THAT IT IS POSSIBLE TO MOVE THE SHIFT LEVER INTO REVERSE WHILE THE KEY IS REMOVED FROM THE IGNITION AND THE TRANSMISSION IS STILL IN NEUTRAL. HE CAN ALSO ACCIDENTALLY DISENGAGE THE REVERSE GEAR BY STRIKING THE GEAR LEVER. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 95V068000 (POWER TRAIN:MANUAL TRANSMISSION); THEREFORE, THEY WOULD NOT ASSUME ANY RESPONSIBILITY FOR THE REPAIRS. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 130,000. UPDATED 10-30-08 *BF THE CONSUMER STATED THE GEAR BOX WAS BAD. UPDATED 10/31/08.
NHTSA complaint #10242290 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1995 SAAB 900. THE CONTACT STATED THAT THE VEHICLE WOULD ROLL BACKWARDS AND FORWARDS NUMEROUS TIMES UNLESS THE PARKING BRAKE WAS APPLIED. WHILE IN A PARKING LOT, THE VEHICLE ROLLED BACKWARDS INTO AN INTERSECTION AND STRUCK A STOP SIGN. SHE HAS TAKEN THE VEHICLE TO THE DEALER APPROXIMATELY SIX TIMES, HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 95V068000 (POWER TRAIN:MANUAL TRANSMISSION), ALTHOUGH HER VEHICLE WAS EXPERIENCING THE SAME FAILURE. THE FAILURE MILEAGE WAS 150 AND CURRENT MILEAGE WAS 118,000. UPDATED 12/12/2007 *BF THE CONSUMER STATED IT IS IMPOSSIBLE TO MOVE THE SHIFT LEVER INTO THE REVERSE GEAR POSITION, REMOVE THE KEY FROM THE IGNITION AND STILL HAVE THE TRANSMISSION IN NEUTRAL. UPDATED 12/12/07
NHTSA complaint #10204132 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1995 SAAB 900. THE CONTACT STATED THAT WHEN THE REVERSE GEAR IS ENGAGED, THE TRANSMISSION SHIFTS OUT OF GEAR. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP TO HAVE THE GEAR REPAIRED, BUT THE MECHANIC WAS UNABLE TO REMEDY THE FAILURE. THE CONTACT FOUND RECALL # 95V068000 (POWER TRAIN:MANUAL TRANSMISSION). THE MANUFACTURER STATED THAT HIS VIN IS NOT COVERED BY THE RECALL AND THEY COULD NOT HELP. THE CONTACT IS EXPERIENCING THE SAME FAILURE AS NOTED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 151,000. THE CONSUMER STATED RECEIVED A TICKET AND SUMMONS FOR PARKING ON THE SIDEWALK, THE CONSUMER STATED THE CAR BEHIND HIM TAPPED HIS CAR AND THE VEHICLE SLIPPED OUT OF GEAR AND ROLLED ONTO THE SIDEWALK. THE CONSUMER PROVIDED A COPY OF THE RECALL PERTAINING TO HIS DEFECT, HOWEVER THE DEALER STATED THE VIN NUMBER DOES NOT APPLY TO THE RECALL. UPDATED 07/18/07
NHTSA complaint #10192746 — an unverified report by a vehicle owner.
THREE TIMES IN THE PAST YEAR, THE CLUTCH CABLE ON MY CAR HAS BROKEN. THANKFULLY, EACH TIME I WAS WITHIN FOUR MILES OF MY HOME. WITHOUT THE ABILITY TO SHIFT, I WAS REQUIRED TO ATTEMPT TO DRIVE HOME OR TO THE SERVICE STATION WITH NO STOPPING. LUCKILY, I WAS ABLE TO BLOW THROUGH STOP SIGNS AND AVOID TRAFFIC. I DO NOT LOOK FORWARD TO THREE MONTHS FROM NOW WHEN THE CABLE BREAKS AGAIN LEAVING ME STRANDED IN A LESS CONVENIENT LOCATION.
NHTSA complaint #10135938 — an unverified report by a vehicle owner.
NHTSA ID#: 95V068000 RECALL ISSUED 3/20/95 FOR MANUFACTURING DATES AUG 1993 - SEP 1994 WAS DETERMINED NOT TO BE APPLICABLE FOR MY CAR, [XXX] BUT IT SHOULD HAVE APPLICABLE BECAUSE THE RESULT OF THE DEFECT IS EXACTLY WHAT HAPPENED TO MY CAR. ADDITIONALLY, NHTSA ID#: 95VO68000 SHOULD HAVE BEEN APPLICABLE BECAUSE NHTSA ID#95V066000 ISSUED 3/20/94 FOR MANUFACTURING DATED JULY 1994 - DEC 1994 WAS APPLICABLE. A MISTAKE WAS MADE. NHTSA ID#: 95V068000 SHOULD HAVE INCLUDED MY CAR BECAUSE MY CAR ROLLED FROM ITS ORIGINAL PARKED POSITION AFTER MOVING THE GEAR INTO THE REVERSE POSITION AND REMOVING THE IGNITION KEY. MY CAR IS TOTALED. BUT IT WAS NOT MY FAULT. IT WAS PARKED ON A FLAT SERVICE IN MY GARAGE. THERE IS NO OTHER DAMAGE BUT I DO NOT WANT THIS TO BE CONSIDERED "MY FAULT" AND I WANT MY DEDUCTIBLE. THE CAR WAS IN GREAT SHAPE WITH NEW TIRES AND CLUTCH AND I WANTED TO DRIVE IT FOR A FEW MORE YEARS. WHY WASN'T MY CAR INCLUDED IN THE RECALL. AN NHTSA RESEARCH INVESTIGATOR IS GOING TO CONTACT ME WITHIN 48 HOURS. I JUST WANTED TO FILE THIS SAFETY COMPLAINT IF IT WILL HELP THE SAFETY SAFETY OF OTHERS. FOR MY CAR IT IS TOO LATE BUT FORTUNATELY NO ONE WAS HURT. I SPOKE TO LATHA AT THE HOTLINE. THANK YOU [XXX]. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10131726 — an unverified report by a vehicle owner.
DT:CONTACT STATES: WHEN HE SHIFING HIS CAR IT IS POSSIBLE TO MOVE THE SHIFT LEVER INTO THE REVERSE GEAR, REMOVE THE KEY, AND STILL HAVE RANSMISSION IN NEUTRAL OR TO ACCIDENTALLY DISENGAGE REVERSE BY STRIKING THE GEAR LEVER. THIS HAPPENED ABOUT 10 TIMES , MAKING THE CAR ROLL. HE HAS CITED A RECALL # 95V068000 WHICH WAS THE EXACT SAME THING CAR WAS DOING. HE CALLED THE MANUFACTURER AND THEY TOLD HIM THIS VEHICLE WASA NOT INVOLVED IN RECALL DUE TO VIN. HE HAS SPOKEN TO H MECHANIC AND DESCRIBED WHAT THE CAR WAS DOING ,AND THE MECHANIC SAID H THAT THE REMEDY LISTED ON THE RECALL WOULD FIX THE PROBLEM.
NHTSA complaint #10129313 — an unverified report by a vehicle owner.
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
NHTSA RECALL BULLETIN MODEL 95 SAAB 900 CAMPAIGN NO.95V068000 SPOKE TO SAAB AT 800 955 900 (FILE#14566) ON 5/12 AFTER CAR WAS DIAGNOSED BY SPORTS AND SPECIALIST A SAAB DEALER IN PRINCETON NJ .THE WRITTEN INVOICE #13983 STATESAR WILL NEED NEW SHIFTER LINKAGE AND CLUTCH CUSTOMER DECLINED BOTH SAAB CORPORATE AND THE DEALER INSIST THERE IS NO RECALL CAMP. YET YOUR BULLETIN EXPLAINS THE EXACT PROBLEM THE CONSEQUENCES THE CORRECTIVE ACTION. I WOULD APPRECEIATE ACTION TO BE TAKEN BY THE NHTSA QUICKLY SINCE I HAVE BEEN WITHOUT A CAR FOR 2 MONTHS. THANK YOU M GOLDENBERG
NHTSA complaint #10121995 — an unverified report by a vehicle owner.
I AM THE ORIGINAL OWNER OF A 1997 SAAB 900S CONVERTIBLE - THE CLUTCH CABLE HAS BROKEN 3 TIMES IN 3 YEARS. EACH TIME, I HAVE BEEN ON THE ROAD ONLY TO HAVE THE CABLE SNAP AND THE CLUTCH GO ALL THE WAY TO THE FLOOR. ON SEPT 8, 2004 - THE CABLE BROKE FOR THE 3RD TIME - MY 5 YEAR OLD AND I WERE ON THE HIGHWAY - NARROWLY ESCAPING A MAJOR ACCIDENT OCCURING. MY IMPORT MECHANIC TELLS ME THAT THIS IS A KNOWN PROBLEM WITH THE SAAB MANUFACTURER WHO ATTRIBUTES IT TO A POOR DESIGN. EACH FIX IS COSTING - $300 FOR LABOR AND PARTS AS WELL AS THE USE OF A RENTAL CAR FOR 1 WEEK BECAUSE OF A LONG DELAY IN GETTING PARTS FROM THE MANUFACTURER. I AM PURCHASING ANOTHER CAR FOR THE SAFETY OF MYSELF AND MY CHILD. HOWEVER, I WOULD LIKE TO KEEP MY SAAB (FOR SUNNY DAYS) AS WELL. IS SAAB ADDRESSING THIS ISSUE? APPARENTLY THERE IS A PLASTIC PART AT THE END OF THE CABLE WHICH SNAPS OFF BECAUSE IT CAN'T TAKE THE CONSTANT PRESSURE. THIS IS VERY DANGEROUS! WHAT IS THE FIX?
NHTSA complaint #10091174 — an unverified report by a vehicle owner.
I OWN A 1995 SAAB 900 SE WITH A MANNUAL TRANSMISSION. I WOULD GUESS AS A SAFTEY FEATURE, THIS VEHICLE REQUIRES THE SHIFT LEVER TO BE IN THE REVERSE POSITION TO REMOVE THE KEY. THIS INSURES THAT THE VEHICLE DOES NOT MOVE WHEN NOT OCCUPIED IF THE PARKING BRAKE HAS NOT BEEN ENGAGED. ON MY VEHICLE THE SHIFT LEVER CAN BE IN THE REVERSE POSITION AND THE KEY REMOVED, BUT THE REVERSE GEAR IS NEVER ACTUALLY ENGAGED OR CAN BE EASILY MOVED OUT OF REVERSE. THE FIRST TIME I NOTICED THIS PROBLEM WAS WHEN I FOUND MY VEHICLE HAD ROLLED FORWARD AND WAS RESTING AGAINST THE BUMPER OF THE VEHICLE IN FRONT OF IT. THE SECOND TIME I NOTICED THIS PROBLEM WAS WHEN I CLOSED THE HOOD, HEARD A CLICK SOUND AND FOUND MY VEHICLE ROLLING FORWARD TOWARDS ME. THE VEHICLE CAME TO REST 30 FEET AWAY AT THE BOTTOM OF SMALL SLOPE ABOUT 5 FEET FROM THE NEIGHBORS HOUSE. IT HAS HAPPENED A COUPLE TIME SINCE THEN, BUT I AM UNSURE OF THE FREQUENCY BECAUSE I NOW ALMOST ALWAYS USE THE PARKING BRAKE.
NHTSA complaint #10040906 — an unverified report by a vehicle owner.
I AM CONTACTING YOU REGARDING SAAB CARS USA INABILITY TO NOTIFY ME OF A TIMING BELT RECALL RELATING TO CERTAIN PULLEYS. PURSUANT TO A CONVERSATION WITH MR. GRANT HESSMAN OF SAAB CARS USA (SAAB COMPLAINT # 1-57069705), I WAS NOTIFIED THAT SAAB WILL NOT PAY FOR THE PART NOW THAT IT HAS BEEN BROUGHT TO MY ATTENTION BY THE DEALER SINCE MY CAR HAS GONE OVER THE SAAB IMPOSED MILEAGE LIMIT. IT IS MY INTENTION TO DETERMINE WHY SAAB WILL NOT PAY FOR THIS PROBLEM SINCE IT IS THEIR ENGINEERING PROBLEM AND THEIR INABILITY TO NOTIFY ME OF THIS PROBLEM. THE CAR WAS PURCHASED BRAND NEW AND I HAVE TAKEN IT TO AUTHORIZED SAAB DEALERS FOR MAINTENANCE SINCE I PURCHASED THE CAR, WHICH WAS CONFIRMED BY MR. HESSMAN. IT IS DISTURBING THAT SAAB CAN VIEW RECENT MAINTENANCE INFORMATION YET CLAIM THEY DON'T HAVE ACCESS TO MY MAILING ADDRESS THAT HAS BEEN IN EFFECT FOR 6 YEARS. IT IS THIS REASON THEY CLAIM THAT I DID NOT RECEIVE THE RECALL NOTIFICATION. IT WOULD ALSO BE HELPFUL TO UNDERSTAND WHY SAAB CONTACTS ME VIA MY MAILING ADDRESS FOR SALES AND SERVICE MATERIAL YET CAN'T FOR RECALL INFORMATION.
NHTSA complaint #10005695 — an unverified report by a vehicle owner.
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THERE IS VIBRATION COMING FROM UNDERNEATH VEHICLE. SHIFT LEVER LIGHT APPEARED ON THE DASH PANEL, AND THE VEHICLE SHUT OFF. DEALERSHIP IS AWARE OF PROBLEM.
NHTSA complaint #8015564 — an unverified report by a vehicle owner.
RECALL 95 V 068 000/TRANSMISSION MANUAL: VEHICLE OPERATED IN REVERSE INTERMITTENTLY. DEALER NOTIFIED, AND INFORMED CONSUME RTHAT VEHICLE WAS NOT COVER UNDER RECALL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8009679 — an unverified report by a vehicle owner.
INTERMITTENTLY GEARBOX LIGHT WILL LIGHT, CAUSING VEHICLE TO LOSE 1ST AND SECOND GEAR. THIS IS A SAFETY ISSUE AS VEHICLE MAY NOT GET UP TO HIGHTWAY SPEEDS AT RAMPS, ALMOST CAUSING A REAR END COLLISION. THIS IS A KNOW ISSUE W/ SAAB. I CONTACTED THEM REGARDING THIS PROBLEM. THEY STATED THERE ARE NO SAFETY ISSUES OPEN ON THIS VEHICLE. OVER 25 POSTS FOR THIS SAME PROBLEM ON SAABNET.COM. DEALER HAS TRIED TO REPAIR VEHICLE TWICE WITHOUT SUCCESS. I HAVE SPENT OVER $800.00 TRYING TO REPAIR THIS SAFETY PROBLEM . PLEASE HELP.
NHTSA complaint #759497 — an unverified report by a vehicle owner.
THIS CAR HAS BEEN NOTHING BUT A NIGHTMARE. IT HAS REQUIRED THREE TOWS FROM JUNE 2001 TO FEBRUARY 2002. THE MOST EXPENSIVE FAILURE OCCURRED THE DAY AFTER I HAD TAKEN THE CAR TO A LOCAL DEALER FOR A ROUTINE OIL CHANGE (INTERNATIONAL MOTORS, FALLS CHURCH, VA), AND THE TRANSMISSION AND CLUTCH FAILED BECAUSE THERE WAS A TRANSMISSION FLUID LEAK THAT WAS NOT CAUGHT BY THEIR MECHANICS. I HAVE CONTACTED SAAB CORPORATE BY LETTER IN DECEMBER 2001 ABOUT MY MULTIPLE PROBLEMS WITH THIS CAR. THEIR RESPONSE BY TELEPHONE WAS THAT THERE WAS NOTHING THAT THEY COULD DO.
NHTSA complaint #758034 — an unverified report by a vehicle owner.
THIS CAR HAS BEEN NOTHING BUT A NIGHTMARE. IT HAS REQUIRED THREE TOWS FROM JUNE 2001 TO FEBRUARY 2002. THE MOST EXPENSIVE FAILURE OCCURRED THE DAY AFTER I HAD TAKEN THE CAR TO A LOCAL DEALER FOR A ROUTINE OIL CHANGE (INTERNATIONAL MOTORS, FALLS CHURCH, VA), AND THE TRANSMISSION AND CLUTCH FAILED BECAUSE THERE WAS A TRANSMISSION FLUID LEAK THAT WAS NOT CAUGHT BY THEIR MECHANICS. I HAVE CONTACTED SAAB CORPORATE BY LETTER IN DECEMBER 2001 ABOUT MY MULTIPLE PROBLEMS WITH THIS CAR. THEIR RESPONSE BY TELEPHONE WAS THAT THERE WAS NOTHING THAT THEY COULD DO.
NHTSA complaint #758034 — an unverified report by a vehicle owner.
CLUTCH BECAME INOPERABLE WHILE CONSUMER WAS DRIVING. ALSO, THERE WAS A SMALL COMPARTMENT FIRE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.
NHTSA complaint #8003217 — an unverified report by a vehicle owner.
I EXPERIENCED A CATASTROPHIC MANUAL TRANSMISSION FAILURE AT 38,324 MILES. THE CAUSE WAS A SEIZED BEARING/BUSHING THAT SUBSEQUENTLY CAUSED THE CLUTCH CABLE TO BREAK WHEN I ATTEMPTED TO SHIFT GEARS (I WAS ACCELERATING AWAY FROM A STOPLIGHT ON NJ STATE HIGHWAY 46E AT TIME OF FAILURE). REPAIR COST WAS ~$1K, BUT UPON COMPLAINING, THE DEALERSHIP PROVIDED THE PARTS (GOODWILL) AND I PAID THE LABOR: $600 OUT-OF-POCKET. THEIR RECEIPT COPY INDICATED THAT THE PARTS WERE BEING REPORTED AS A WARRANTY REPAIR.
NHTSA complaint #746553 — an unverified report by a vehicle owner.