FaultScore

Saturn VUE door lock problems

51 of the 3,274 complaints filed about the Saturn VUE are about the doors, latches and locks — 2% of everything owners reported. The worst model year for it is 2006.

51

Complaints

2%

Share of all complaints

0

Crashes

1

Fires

Doors, Latches & Locks complaints by model year

2002 VUE 2 3.9%

Median failure at 52,000 miles

2003 VUE 13 25.5%

Median failure at 24,652 miles

2004 VUE 2 3.9%
2005 VUE 3 5.9%

Median failure at 60,000 miles

2006 VUE 17 33.3%

Median failure at 73,000 miles

2007 VUE 2 3.9%

Median failure at 32,422 miles

2008 VUE 11 21.6%

Median failure at 7,500 miles

2009 VUE 1 2.0%

Median failure at 15,000 miles

What owners said

2003 Saturn VUE Forestville, MD

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AND THE REAR PASSENGER SIDE DOOR ELECTRONIC LOCK AND UNLOCK FUNCTIONS FAILED. THE CONTACT WAS NOT ABLE TO OPEN THE DOORS FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO USE THE KEY TO ENTER THE VEHICLE DUE TO THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED AND THE FAILURE PROGRESSED. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) AND WAS TO CONTACT AN AUTHORIZED DEALER TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10715634 — an unverified report by a vehicle owner.

2006 Saturn VUE at 75,000 miles Topeka, KS

LATCHES/LOCKS/LINKAGES

THE DOOR LATCHES ARE FAILING INTERMITTENTLY AND THE DOORS WILL NOT CLOSE. WE HAVE HAD TO TIE THE BACK DOORS CLOSED WITH ROPE TO PREVENT THEM FROM OPENING WHILE DRIVING. I'VE SEEN A RECALL FOR THIS ON THE 2008 MODELS, WHAT ABOUT THE 2006 MODELS?

NHTSA complaint #10680756 — an unverified report by a vehicle owner.

2006 Saturn VUE at 79,200 miles Mephis, TN Fire

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT TURNED THE KEY IN THE IGNITION AND A FIRE IGNITED. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FLAMES. IN ADDITION, THE HEADLIGHTS BECAME DIM AND THE DOORS ON THE VEHICLE WERE UNABLE TO BE LOCKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 79,200.

NHTSA complaint #10617506 — an unverified report by a vehicle owner.

2006 Saturn VUE at 45,000 miles Tigard, OR

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACTED STATED THAT WHEN ALL FOUR POWER DOORS WERE LOCKED WITH THE KEY FOB A FEW MOMENTS LATER ALL DOORS WOULD UNLOCK INDEPENDENTLY. THE FAILURE CAUSED THE SECURITY SYSTEM TO SOUND WHEN ACCESSING THE DOORS. THE CONTACT MENTIONED THAT TO DEACTIVATE THE SECURITY ALARM, THE CONTACT WOULD USE THE UNLOCK FEATURE ON THE KEY FOB. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10617235 — an unverified report by a vehicle owner.

2006 Saturn VUE at 127,000 miles Stafford, VT

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR LOCK FAILED. THE LATCH DID NOT LOCK AND WAS UNABLE TO UNLATCH WHILE IT WAS LOCKED. THE CONTACT MENTIONED THAT ON ONE OCCASION, THE DOOR FLEW OPEN WHILE THE CONTACT DROVE WITH A PASSENGER IN THE REAR SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 129,000.

NHTSA complaint #10610604 — an unverified report by a vehicle owner.

2006 Saturn VUE at 123,000 miles Falmouth, ME

LATCHES/LOCKS/LINKAGES

WITHIN 6 MONTHS 3 OF THE FOUR DOOR LATCHES ON THE VEHICLE HAVE FAILED AND WOULD NO LONGER LATCH. IN THE FIRST TWO CASES NO PROBLEM OTHER THAN THE DOOR LATCH MECHANICALLY FAILING HAS BEEN FOUND AND THE LATCH HAS HAD TO BE REPLACED. THE THIRD LATCH IS INTERMITTENTLY FAILING AND NEEDS TO BE REPLACED. GIVEN THAT THEY ARE ALL MECHANICAL FAILINGS OF A CRITICAL SAFETY COMPONENT AND I CAN THINK OF NO EASILY EXPLAINABLE REASON OTHER THAN DESIGN I THOUGHT I SHOULD REPORT IT AS A CONCERN.

NHTSA complaint #10575979 — an unverified report by a vehicle owner.

2006 Saturn VUE at 42,000 miles Santa Clarita, CA

LATCHES/LOCKS/LINKAGES

THE REAR DRIVER SIDE DOOR WILL NO LONGER OPEN FROM THE INSIDE OR OUTSIDE. THE DOOR LOCK BUTTON FOR THE DOOR GOES UP AND DOWN WHEN THE DOORS OR LOCKED OR UNLOCKED AND I CAN HEAR THE MECHANISM IN THE DOOR OPERATING.

NHTSA complaint #10501118 — an unverified report by a vehicle owner.

2006 Saturn VUE at 111,450 miles Lakeville, MA

LATCHES/LOCKS/LINKAGES

A FEW TIMES SINCE THE SUMMER OF 2003 WE WOULD TRY TO SHUT THE REAR PASSENGER CAR DOOR AND IT WOULD NOT CATCH TO CLOSE. WE PUT SOME LITHIUM GREASE THINKING IT JUST NEEDED THAT. THIS WEEKEND WHILE PUTTING THE KIDS IN THE CAR THE DOOR WOULD NOT SHUT. IT TOOK 30 MINUTES OF MANIPULATING THE HANDLE, DOOR LOCKS AND WINDOW TO TRY AND GET THE DOOR TO SHUT. WE CANNOT LET OUR CHILDREN RIDE IN THE CAR BECAUSE WE KNOW THE LATCH COULD FAIL AND OUR CHILDREN COULD BE PUT IN HARMS WAY.

NHTSA complaint #10478431 — an unverified report by a vehicle owner.

2003 Saturn VUE Miami, FL

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE REAR TRUNK LATCH WOULD NOT LOCK OR UNLOCK WHEN ACCESSING IT WITH THE AUTOMATIC KEY FOB. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. 09/21/11 *BF UPDATED 10/05/11.

NHTSA complaint #10415479 — an unverified report by a vehicle owner.

2006 Saturn VUE at 70,000 miles Cedar Hill, TX

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WAS UNABLE TO BE OPENED FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 70,000.

NHTSA complaint #10407750 — an unverified report by a vehicle owner.

2006 Saturn VUE at 18,500 miles Hamilton, OH

LATCHES/LOCKS/LINKAGES

2006 SATURN VUE REAR DOOR LATCHES BOTH DO NOT WORK - DOORS FLY OPEN - HAD TROUBLE AFTER 2 YEARS ON PASSENGER SIDE, GOT IT WORKING, THEN A YEAR LATER BOTH FAILED COMPLETELY (OUT OF WARRANTY OF COURSE). I UNDERSTAND THERE IS A RECALL ON 2008 VUES, WHAT ABOUT 2006?

NHTSA complaint #10400022 — an unverified report by a vehicle owner.

2003 Saturn VUE at 172,000 miles South Lake Tahoe, CA

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT WAS DRIVING 10 MPH ON A SNOW AND ICE COVERED ROAD SURFACE WHEN HE APPLIED THE BRAKES AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THERE WAS A COMPLETE LOSS OF THE POWER STEERING AND BRAKES. THE CONTACT ENGAGED THE BRAKES SEVERAL TIMES BEFORE THE VEHICLE STOPPED. WHEN ATTEMPTING TO EXIT THE FRONT DRIVER SIDE DOOR, THE AUTOMATIC DOOR LOCKS WOULD NOT RELEASE. ALL OF THE INTERIOR DOOR LOCKS BECAME INOPERATIVE. THE CONTACT WAS ABLE TO EXIT THE FRONT DRIVER SIDE DOOR BY APPLYING EXCESSIVE FORCE WITH A HAMMER TO THE DOOR LOCK MECHANISM. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HIM THAT THE FAILURE WAS RELATED TO A COMPUTERIZED SYSTEM MALFUNCTION. THE TECHNICIAN ATTEMPTED TO REPAIR THE VEHICLE BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 172,000.

NHTSA complaint #10393109 — an unverified report by a vehicle owner.

2008 Saturn VUE at 60,000 miles Sierra Vista, AZ

LATCHES/LOCKS/LINKAGES

SAFETY RECALL FOR 2008 SATURN VUE WITH SAME COLOR DOOR HANDLES WOULD BE REPLACED WITH CHROME HANDLES. MY 2008 SATURN VUE HAS THE SAME COLOR DOOR HANDLES AND WHEN I TOOK IT INTO THE DEALERSHIP, THEY STATED THAT THEY WOULD NOT REPLACE THE HANDLES BECAUSE THE VIN WASN'T PART OF THE RECALL. HOWEVER, MY DOOR HANDLES HAVE STUCK IN THE OPEN POSITION SEVERAL TIMES. KNOWING OF THE RECALL, I'M VERY CAREFUL TO MAKE SURE THAT THE DOOR HANDLE LATCHES AND THE DOOR CLOSES. ALTHOUGH I'M CAREFUL, MY PASSENGERS MAY NOT NOTICE IT AND COULD POSSIBLY HAVE THE DOOR OPEN ON THEM.

NHTSA complaint #10370276 — an unverified report by a vehicle owner.

2009 Saturn VUE at 15,000 miles Denver, CO 1 injured

LATCHES/LOCKS/LINKAGES

1. THE INTERIOR DRIVER SIDE DOOR HANDLE IS "CHROME" COVERED AND HAS CAUSED CUTS THAT REQUIRED A 'BUTTERFLY' STITCHING. 2. EVERY TIME I OPEN THE DOOR I GET CUT 3. I HAVE CONTACTED SATURN FOR ALMOST A YEAR TO REPAIR THIS TO NO AVAIL. 1. THE TIRE PRESSURE SENSORS ARE ON BACKWARDS. IF MY LEFT FRONT TIRE IS GOING FLAT THE SENSORS AND LIGHTS SAY IT'S THE LEFT REAR TIRE. 2. THIS HAPPENS EACH TIME MY TIRE GETS LOW AND I JUST FIGURED OUT THE PROBLEM 3 MONTHS AGO. IT CAUSES ME TO OVER INFLATE THE INCORRECT TIRE AND THE LOW TIRE IS STILL LOW ON AIR. 3. I HAVE CONTACTED SATURN FOR ALMOST A YEAR ABOUT THIS AND THEY HAVE NOT HELPED.

NHTSA complaint #10361429 — an unverified report by a vehicle owner.

2006 Saturn VUE at 120,000 miles Doyline, LA

LATCHES/LOCKS/LINKAGES

I HAVE AN '06 VUE. BOTH OF THE BACK DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE FACTORY WAS NO HELP. I AM IN THE SHREVEPORT AREA AND WAS VERY DISAPPOINTED THAT THEY WOULD NOT HELP ME. THEY WERE NOT EVEN SURE IF THEY COULD FIX THE PROBLEM. RECALL NEEDS TO BE DONE. HAD TO TAKE MY VEHICLE TO A BODY SHOP TO HAVE IT SERVICED.

NHTSA complaint #10358475 — an unverified report by a vehicle owner.

2005 Saturn VUE at 100,091 miles Lebanon, IN

LATCHES/LOCKS/LINKAGES

IGNITION LOCK FAILURE. KEY WILL NOT TURN TO OFF POSITION. KEY LOCKED INTO IGNITION CYLINDER. KEY COMES OUT OF CYLINDER BUT CYLINDER DOES NOT TURN TO OFF POSITION AND CAN CONTINUES RUNNING, SOLUTION FOR NOW TAKE KEY OUT AND TAKE OUT IGNITION FUSE TO STOP INTERIOR ELECTRICAL FROM RUNNING OR DISCONNECT BATTERY. IF DOES NOT TURN TO ACCESSORY POSITION HAVE TO REMOVE FUEL FUSE AND IGNITION FUSE. COST OF REPAIR OVER $300, FROM INTERNET READING THIS IS HAPPENING ON MOST SATURN VUE AND SATURN ION VEHICLES. THIS NEEDS TO BE RECALLED AND ISN'T, JUST HAS A SERVICE BULLETIN WHICH IS NOT COVERED BY WARRANTY AND COSTING LOTS OF PEOPLE LOTS OF MONEY FOR A DEFECT THAT THEY SHOULD HAVE RECALLED. PLEASE RECALL!

NHTSA complaint #10346016 — an unverified report by a vehicle owner.

2006 Saturn VUE at 70,000 miles Akron, NY

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL*THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE INSIDE DOOR HANDLES ON THE REAR PASSENGER AND DRIVER SIDE BECAME INOPERABLE AND PREVENT THE DOORS FROM LATCHING AND CLOSING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DOOR LATCH ON THE REAR PASSENGER SIDE WAS REPLACED AT THE OWNERS EXPENSE. THE REAR DRIVER SIDE HANDLE WAS NOT BEEN REPAIRED. GENERAL MOTORS WAS CONTACTED AND STATED THAT SOMEONE WOULD CALL RETURN HER CALL. THE FAILURE AND CURRENT MILEAGES WERE 70,000. THE VIN WAS UNKNOWN.

NHTSA complaint #10342011 — an unverified report by a vehicle owner.

2006 Saturn VUE at 73,000 miles Florissant, MO

LATCHES/LOCKS/LINKAGES

1) LEADING EVENTS - PURCHASED THE CAR IN 2009 USED FROM A CERTIFIED DEALER, WAS PROVIDED WITH 2 SEPARATE SETS OF KEYS. WITHIN THE FIRST 6 MONTHS OF DRIVING I NOTICED INCREASED DIFFICULTY IN STARTING THE CAR WITH THE KEYS PROVIDED. ALERTED DEALER AND WAS GIVEN ANOTHER SET OF KEYS. 2) FAILURE - KEY TO IGNITION FREQUENTLY STICKS AND STAYS IN THE IGNITION WHILE CAR IS RUNNING. ALSO HAVE IDENTIFIED THAT THE STEERING WHEEL FREQUENTLY LOCKS WHICH MAKES IT EVEN MORE DIFFICULT TO START THE IGNITION. 3) INITIALLY I WAS GIVEN A REPLACEMENT KEY FROM THE DEALER THAT WORKED ON AND OFF. THE CAR WILL BE TURNED IN FOR SERVICE THIS WEEKEND TO DETERMINE WHAT THE DEFECT IS IF ANY ON THE CAR. ESTIMATED COST $250-$500.

NHTSA complaint #10336835 — an unverified report by a vehicle owner.

2007 Saturn VUE at 56,844 miles Dayton, OH

LATCHES/LOCKS/LINKAGES

2007 SATURN VUE FWD V6 PASSENGER DOOR DOES NOT OPEN WHEN DOOR IS UNLOCKED AND OUTSIDE OR INSIDE DOOR HANDLE IS LIFTED. REPEATED ATTEMPTS TO LOCK AND UNLOCK WILL EVENTUALLY SPRING THE DOOR LATCH LOOSE. ASIDE FROM THE INCONVENIENCE, THE PROBLEM CAN CAUSE ENTRAPMENT OF THE PASSENGER.

NHTSA complaint #10336453 — an unverified report by a vehicle owner.

2008 Saturn VUE at 19,900 miles Miramar, FL

LATCHES/LOCKS/LINKAGES

ON 2/23/09- MY HUSBAND OPENED THE HATCHBACK OF MY 2008 SATURN VUE. HE NOTICED THE HATCHBACK A BIT HEAVY AND AFTER LIFTING IT, HE NATURALLY LET IT GO. I WAS ALREADY STARTING TO PUT GROCERIES WHEN THE DOOR FELL DOWN. LUCKILY, MY HUSBAND WAS QUICK AND CAUGHT THE DOOR BEFORE IT CRUSHED MY ARM. HE OPENED IT AGAIN AND THEN REALIZED THE PNEUMATIC LIFTS WERE NOT WORKING.

NHTSA complaint #10314206 — an unverified report by a vehicle owner.

Other Saturn VUE problems