37 of the
339 complaints filed about the Suzuki Verona
are about the electrical system —
11% of everything owners reported.
The worst model year for it is 2004.
This issue pertains to Safety Recall Notice No. XC - All 2004-2006 Suzuki Verona Vehicles - DRL System. Please note, the vehicle manufacturer provided documentation service was performed and the DRL Module (part 38860-84Z21-RX0) was replaced at mileage 49470. My wife and I are the original owner and the mileage is 61,000-62,000 currently. Approximately 1 month ago we experienced a slight odor like something electrical was burning. Recently, we noticed 1) That the Daytime Running Lights glow at first and gradually reach full intensity. 2) When switching from low headlights to high beams, all headlights go completely out for about 6 seconds before coming on gradually. Because Suzuki automobiles are no longer sold in the United States, the nearest support dealer is located 150 miles away. A local auto repair shop diagnosed and determined the DRL Module part mentioned in the original recall needs to be replaced. We contacted the support dealer, who, in turn, contacted Suzuki USA about the issue. Suzuki USA indicates they complied with the original recall and refuse to comply a second time. The original recall service report indicated a $122.60 cost for the part. Currently, Suzuki has the part and wants $294 for it, and they consider the repair to be a billable service. We have not been able to locate any alternate part sources and must rely on Suzuki for this item. I am [XXX] old and if I have to drive 150 miles (one way) to make the repair, it will involve the additional cost of an overnight hotel. My local repair guy can do the repair, which I'm willing to pay for if Suzuki can supply the part at $0 or at least for only their product cost. Otherwise, I do not feel safe driving the car with the possibility of having a fire (per the recall notice). Even if no fire occurs, it certainly is not safe without dependable headlights. Won't you please help us? Thank you in advance for your assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11553729 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING) AND CONTACTED THE MANUFACTURER. THE MANUFACTURER WAS UNDER LIQUIDATION AND WAS NOT ABLE TO HONOR THE RECALL REPAIR AT A LOCAL DEALER DUE TO A LACK OF DEALERS IN THE CONTACT'S STATE. THE CLOSEST DEALER TO THE CONTACT WAS OVER 120 MILES FROM HIS RESIDENCE. THE CONTACT WAS NOT COMFORTABLE DRIVING THE VEHICLE THAT FAR DUE TO THE POTENTIAL RISK OF A FIRE ERUPTING IN THE VEHICLE FROM THE HEADLIGHT FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT IF HE WANTED THE VEHICLE REPAIRED, HE WOULD HAVE TO PAY FOR THE RECALL REPAIR HIMSELF. THE FAILURE MILEAGE WAS 74,000.
NHTSA complaint #10749852 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE THE VEHICLE WAS PARKED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
NHTSA complaint #10722715 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 SUZUKI VERONA. THE CONTACT STATED THAT AFTER SHUTTING THE ENGINE OFF, FLAMES STARTED TO EMIT FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIRE WAS EXTINGUISHED. THE CONTACT INDICATED THAT A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10653424 — an unverified report by a vehicle owner.
MY WIFE WAS TRAVELING FROM HOME WHEN HER 2005 SUZUKI VERONA JUST STARTED STALLING AND IT CUT OFF. IT CUT OFF WITHOUT NOTICE OR WARNING. SHE ATTEMPTED TO RESTART CAR AND WHEN DOING SO THE CAR DID NOT START. THEN SHE TRIED AGAIN IT STARTED AND DROVE IT BACK HOME WITH THE AIRBAG LIGHT ON AND SERVICE ENGINE LIGHT ILLUMINATED. I THEN HAD THE SPARK PLUGS REPLACED AND FIXED THE CORRODED BATTERY TERMINAL. I DROVE THE CAR ON 10/29/2014 AT 2:00AM IN THE MORNING HEADED TO WORK AND IT WAS JUST HARD TO ACCELERATE THEN IT WOULD SURGE, THE RPMS WOULD GET REALLY HIGH AND THE CAR WOULD ACT AS THOUGH IT WANTS TO CUT OFF! THERE IS A RECALL ON THE LIGHTS OF THESE VEHICLES BUT THEY HAVEN'T HAD THEM SENT OR REQUESTED TO BE FIXED. I HAVE READ WHERE THERE IS NO FIXING TO THESE CARS AND THAT US OWNERS OF THESE CARS ARE ALL HAVING THE SAME ISSUE AND SOME HAVE HAD FATALITIES. TO GM AND OTHER MANUFACTURERS OF THESE CARS, YOU KNOW THESE CARS NEED TO BE RECALLED AND GIVEN THE FULL VALUE OF THE CAR WHEN PURCHASED OR HALF OF IT AND AS THE FAMILY OF FATALITIES, THERE NEEDS TO BE THE FULL VALUE OF PURCHASE AND FUNERAL BURIAL EXPENSES. MY HEART GOES OUT TO THOSE FAMILIES WHO LOST LOVE ONES AND TO THOSE WHO ARE SCARED TO DRIVE THIS CAR AND CAN'T REALLY AFFORD ANOTHER, I WOULD ADVISE AGAINST DRIVING IT IF YOU CAN IF YOU MUST BE CAREFUL BECAUSE IT CAN CUTOFF WITHOUT WARNING OR NOTICE AND CAUSE INJURY. I DON'T LET MY WIFE DRIVE IT ANYMORE BECAUSE IF IT HAD BEEN HER INJURED I WOULD BE SEEKING A LAWSUIT AGAINST SUZUKI, GM, OR WHOM RESPONSIBLE.
NHTSA complaint #10651154 — an unverified report by a vehicle owner.
THE CAR IN QUESTION 2005 SUZUKI VERONA STALLS WHEN SLOWING DOWN OR COMING TO A COMPLETE STOP, SOME TIME IT START RIGHT UP, SOME TIME IT DOESN'T. SOME TIME IT STARTS UP AND SHUTS DOWN IMMEDIATELY.WHEN THE CAR STALL YOU LOSE ALL CONTROL, STEERING WHEEL LOCKS UP. TOOK IT TO A SHOP NO CODE CAME UP , LOOKING AT RECALLS NOW.
NHTSA complaint #10573527 — an unverified report by a vehicle owner.
WHEN MY CAR IS SWITCHED INTO REVERSE OR DRIVE, IT WILL JERK VERY LOUDLY THEN PROCEED TO NOT SWITCH INTO ANY GEARS HIGHER THAN 3RD. SOMETIMES WHEN I GO INTO REVERSE, IT WILL JERK AND SWING BACK QUICKLY WITH LITTLE ACCELERATION. IT HAS CONTINUED FOR 5 MONTHS - LOOKING ONLINE SO MANY OTHERS ARE HAVING THIS PROBLEM WITH THIS FAULTY PIECE OF EQUIPMENT.
NHTSA complaint #10525896 — an unverified report by a vehicle owner.
I WAS GOING TO START DRIVING AND WHEN I SHIFTED INTO REVERSE THE SHIFT SCREEN GOT ALL JUMBLED AND MADE A LOUD CLUNKING NOISE, THEN REVERSED AND WENT INTO DRIVE AND THE CAR WOULD HARDLY DRIVE AT ALL THE RPM'S WERE CLOSE TO 2500 AND CAR HARDLY MOVING AT FIRST, THOUGHT IT WAS THE TRANSMISSION ITSELF AND FOUND OUT THAT IT IS THE TRANSMISSION RANGE SENSOR BY MULTIPLE PEOPLE HAVING THE SAME ISSUE. DID NOT HAVE THE ISSUE WITH IT HAPPENING WHILE DRIVING YET BUT I HAVE A KID TO WORRY ABOUT!
NHTSA complaint #10504690 — an unverified report by a vehicle owner.
PROBLEM WITH THE ANTI-LOCK BRAKES. BRAKES WOULD SHUDDER, MAKE A LOUD NOISE AND VIBRATED. HAD TO PUMP THEM TO COME TO A COMPLETE STOP. COLEMAN DEALERSHIP (LAWRENCEVILLE, NJ 08648) CLAIMED IT WAS DUE TO WARPED ROTORS. REPLACED ROTORS BRAKE PADS AND FLUSHED BRAKE SYSTEM. PROBLEM RECURRED IMMEDIATELY AFTER LEAVING THE DEALERSHIP. RETURNED CAR TO DEALERSHIP ON 6/08/2010. DEALERSHIP STATED THE PROBLEM WAS DUE TO A BROKEN SENSOR. DEALERSHIP REPLACED SENSOR UNDER WARRANTY, BUT PROBLEM WITH SENSOR RECURRED AFTER 10 MONTHS AND THE ANTI-LOCK BRAKES DO NOT WORK. WAS TOLD THE BRAKE FAILURE WAS DUE TO A BROKEN SENSOR AGAIN. CAR IS UNSAFE TO DRIVE. ALSO, AIR BAG LIGHT STAYS ON CONTINUOUSLY (TOLD THIS WOULD NOT AFFECT AIR BAG PERFORMANCE) BUT THAT IT IS AN ELECTRICAL PROBLEM.
NHTSA complaint #10396193 — an unverified report by a vehicle owner.
I HAVE A 2004 SUZUKI VERONA MY KEY HAS BEEN GETTING JAMMED IN THE IGNITION FOR THE PAST TWO YEARS BUT I HAVE BEEN ABLE TO START THE CAR. NOW THE CAR WON'T START AT ALL I PUT THE KEY AND THE IGNITION AND IT WON'T TURN. I HAVE TURN THE STEERING WHEEL, CHECKED THE SHIFT GEARS AND LOCK AND UNLOCKED THE CAR-NOTHING SEEMS TO WORK. I THINK THIS IS A MANUFACTURE PROBLEM NOT NORMAL WEAR AND TEAR THIS VEHICLE IS ONLY 6 YEARS OLD AND I HAVE BEEN HAVING THIS PROBLEM FOR THE PAST 2 YEARS. THE MANUFACTURE SHOULD PAY FOR THE FAULTY IGNITION.
NHTSA complaint #10374683 — an unverified report by a vehicle owner.
SUZUKI VERONA 2004 PURCHASED THE CAR NEW HAD ENGINE REPLACED AND ON 3 RD TRANSMISSION. CAR RECENTLY WAS PARKED WITH A CHILD INSIDE OF IT AND WENT UP IN FLAMES FORTUNATELY NO ONE WAS INJURED. CAR WAS DESTROYED AND TOTAL. SUZUKI HAS HAD MAJOR ISSUES WITH THIS VEHICLE AND REFUSE TO DO ANYTHING. THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. I HAD THE SERVICED REGULARLY AND HAD A CERTIFIED SUZUKI DEALERSHIP TO DO ALL WARRANT WORK ON VEHICLE AND IT WAS REGULARLY SERVICED.
NHTSA complaint #10279036 — an unverified report by a vehicle owner.
I OWN A 2005 SUZUKI VERONA LX AND MY ABS LIGHT AND SERVICE ENGINE LIGHT CAME ON AND STAYED ON. TOOK TO DEALER AND IT WAS COMPUTER SCANNED AND FOUND C1200 C1201 AND FOUND A SHORT TO GROUND IN WIRE NEAR LEFT FRONT FENDER WELL. SHORT WAS REPAIRED. AND LIGHTS WENT OUT. WHILE DRIVING HOME THE ABS LIGHT COME ON. I RETURNED TO DEALER AND WAS TOLD THAT THEY NEEDED TO ORDER A PART FOR THE HUB ON THE CAR. IT HAD TO BE ORDERED.
NHTSA complaint #10262489 — an unverified report by a vehicle owner.
SO FAR, WINDSHIELD WIPER ARM CAME LOOSE AND FLOPPED AROUND WHILE DRIVING IN SEVERE STORM. TRANSMISSION MAKES A LOUD CLUNK WHEN RE ACCELERATING AT 5 AND 20 MPH. WINDSHIELD WIPER ARM WAS TIGHTENED, NO PROB. SINCE. TRANSMISSION STILL CLUNKS AND HAVE HAD IN TO DEALER 4 TIMES ALREADY. THEY HAVE REPLACED A CONTROL ARM AND A BALL JOINT. THEN HAD TO TAKE BACK TO HAVE STEERING WHEEL REALIGNED DUE TO THEIR NEGLECT. AFTER THAT STEERING WHEEL MADE A CLICKING NOISE FOR ABOUT A WEEK. DEALERSHIP CLAIMS THEY ARE UNABLE TO FIND THE SOURCE OF THE CLUNK OR TO EVEN RE CREATE IT. IT HAPPENS FOR ME DAILY. NEXT CAR COMPLETELY SHUT OFF AND STEERING WHEEL LOCKED UP AT NIGHT WHILE I WAS DRIVING THROUGH A PARKING GARAGE. UNABLE TO STEER CAR. TODAY, BRAKES ACTED LIKE THEY WEREN'T GOING TO STOP THE CAR, SOUNDED AND FELT LIKE A SPRING THAT IS BEING DEPRESSED AND NOT ABLE TO COMPENSATE FOR THE LOAD. MY MAIN COMPLAINT,CONCERN IS THAT CAR WILL SHUT OFF IN TRAFFIC AND I WILL NOT BE ABLE TO STEER AND WILL CAUSE AN ACCIDENT. ALSO, THAT THE CLUNKING IN TRANSMISSION AND IS A DESIGN DEFECT.
NHTSA complaint #10226500 — an unverified report by a vehicle owner.
FROM A FULL STOP I STEPPED ON THE ACCELERATOR TO GET UP TO 40 MILES AN HOUR THEN LOOSE POWER, SPEED DROPS DOWN TO 20 TO 25 MILES AND HOUR AND THEN THE ENGINE LIGHT STARTS FLASHING. POWER RETURNS AND ENGINE LIGHT STOPS FLASHING AND STAYS ON. THIS HAS HAPPEN DOZENS OF TIMES AND I HAVE TAKE IT IN TO THE DEALER TO BE REPAIRED TODAY WILL BE THE 4TH TIME FOR THE SAME THING. I HAVE STOPPED DRIVING IT ON THE HWY BECAUSE I WAS ALMOST HIT BY A TRUCK WHEN ENTERING HWY AND LOST POWER. SINCE RESEARCHING THIS VEHICLE I HAVE FOUND TWO OTHERS WITH THE SAME MAKE MODEL AND YEAR WITH THE SAME PROBLEMS.
NHTSA complaint #10183269 — an unverified report by a vehicle owner.
CONSUMER STATED THAT HER 2005 SUZUKI VERONA HAS BEEN DECLARED A LEMON AND WOULD LIKE A REPLACEMENT OR THE DEALER TO BUY THE VEHICLE BACK. *KB ***NAR*** HERE HAVE BEEN ISSUES WITH THE VEHICLE SINCE THAT DATE OF PURCHASE. THERE HAVE BEEN SEVERAL LITTLE ISSUES ANS SOME VERY SERIOUS ISSUES. THE BRAKE ROTORS HAVE BEEN REPLACED AGAIN, AFTER BEING FIXED IN MARCH, NOISE IS HEARD COMING FROM THE STARTER, AND THERE HAVE BEEN ISSUES WITH THE TRANSMISSION.
NHTSA complaint #10173282 — an unverified report by a vehicle owner.
I JUST PURCHASED A 2005 SUZUKI VERONA 5 MONTHS AGO, AND IT WAS THE BIGGEST MISTAKE OF MY LIFE. I'LL BE ON THE ROAD AND ALL OF A SUDDEN THE CAR WILL HOLD BACK (STALL) AND DROP TO LESS THAN 20 MILES PER HOUR. I'VE ALSO TAKEN THE CAR TO THE DEALER OVER 6 TIMES BECAUSE MY CHECK ENGINE LIGHT WILL NOT COME OFF, AND THEY HAVE YET TO FIX THAT. THEY'VE PUT IN NEW SENSORS TWICE, FLUSHED THE COMPUTER VARIOUS TIMES, AND THE PROBLEM STILL PERSISTS. IF THIS DOESN'T GET FIXED MY CAR WON'T EVEN PASS INSPECTION TO GET MY PLATES AND IT DOESN'T EVEN HAVE 20,000 MILES ON IT YET.
NHTSA complaint #10171135 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE STOPPING AT AN INTERSECTION THE ENGINE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. A RECALL LETTER WAS RECEIVED IN REFERENCE TO THE IGNITION SWITCH HOWEVER THE RECALL WAS NOT LISTED IN THE OFFICE OF DEFECT INVESTIGATION DATABASE. THE DEALERSHIP PERFORMED SEVERAL REPAIRS BUT THE PROBLEM PERSISTED EVERY TIME THE VEHICLE WAS STOPPED AT AN INTERSECTION. THERE WAS PROGRESSIVELY WORSENING DIFFICULTIES TO RESTART THE ENGINE. THERE WAS ALSO A LOUD NOISE IN THE ENGINE WHILE DRIVING ON INTERSTATE HIGHWAYS. THE VEHICLE WAS TAKEN TO THE DEALER TWENTY TIMES. AN ATTEMPT WAS MADE TO PURSUE THE LEMON LAW BUT ADVICE WAS PROVIDED TO GIVE THE DEALERSHIP ANOTHER ATTEMPT TO SOLVE THE ENGINE DEFECT. THE ENGINE WAS EVEN REPLACED BUT THE PROBLEMS PERSISTED. EVENTUALLY, THE LEMON LAW WAS NO LONGER APPLICABLE BECAUSE THE VEHICLE HAD MORE THAN 18,000 MILES. THE DEALERSHIP FINALLY DETERMINED THE ENGINE PROBLEM WAS DUE TO DEFECTIVE INJECTORS. THE MANUFACTURER WAS CONTACTED WHO LEFT THE RESOLUTION UP TO THE DEALERSHIP.
NHTSA complaint #10170707 — an unverified report by a vehicle owner.
APRIL 28, 2006 AMERICAN SUZUKI MOTOR CORPORATION AUTOMOTIVE DIVISION P.O. BOX 1100 BREA, CA 92822-1100 TO WHOM IT MAY CONCERN: I BELIEVE THAT MY PASSENGER VEHICLE IS A LEMON UNDER THE NEW JERSEY LEMON LAW (N.J.S.A. 56:12-29 TO 56:12-49). I AM HEREBY MAKING A WRITTEN DEMAND FOR RELIEF UNDER THE NEW JERSEY LEMON LAW. I PURCHASED A SUZUKI, VERONA 2005, ON MARCH 4, 2006 FROM MATT BLATT IMPORTS LOCATED AT 2445 SOUTH DELSEA DRIVE, VINELAND, NJ 08360. SINCE I BOUGHT THE VEHICLE, I HAVE HAD TO RETURN THE VEHICLE TO A SUZUKI AUTHORIZED DEALERSHIP FOR REPAIRS A TOTAL OF 2 TIMES. MY VEHICLE HAS BEEN OUT OF SERVICE FOR REPAIRS FOR A TOTAL OF 29 CALENDAR DAYS AND COUNTING. THE CURRENT MILEAGE ON MY VEHICLE IS 10876. MY VEHICLE HAS BEEN IN FOR REPAIR ON THE FOLLOWING DATE FOR THE FOLLOWING REPAIR OF THE FOLLOWING DEFECTS: MARCH 15, 2006 AND OUT THE SAME DAY. THIS TIME WAS DUE TO THE ENGINE SERVICE LIGHT COMING ON AND STAYING ON SUZUKI WAS UNABLE TO REPAIR THE PROBLEM. MY VEHICLE IS CURRENTLY WITH SUZUKI SINCE THE FOLLOWING DATE FOR THE FOLLOWING REPAIR OF THE FOLLOWING DEFECTS: APRIL 1, 2006 AND REMAINS THERE AT THIS TIME. MOVING MY DRIVER SEAT FORWARD CAUSED THE WIRES TO GET CAUGHT IN THE SEAT MOTOR, WHICH RESULTED IN MELTING THE POWER SYSTEM OR FUSE BOX UNDER THE HOOD OF THE VEHICLE. SINCE THESE PROBLEMS SUBSTANTIALLY HAVE IMPAIRED THE USE, VALUE, SAFETY AND CONFIDENCE OF MY VEHICLE AS WELL AS IN SUZUKI, AND SUZUKI PRODUCTS AND ITS ABILITY REPAIR. I AM HEREBY ALLOWING YOU ONE FINAL OPPORTUNITY TO REPAIR MY VEHICLE.
NHTSA complaint #10166607 — an unverified report by a vehicle owner.
I AM THE OWNER OF A 2004 SUZUKI VERONA. WITHIN 2 WEEKS OF PURCHASE THIS CAR HAS BEEN IN THE SHOP UP TO AT LEAST 20 TIMES. CHECK ENGINE LIGHT GOES ON AND OFF EVERY OTHER DAY OR SO. THAT REALLY DID NOT BOTHER ME SO MUCH. LAST WINTER THE CAR DECIDED TO NOT ACCEPT FUEL. THEY FIXED THE PROBLEM AFTER ABOUT 2 WEEKS. FOR THE LAST 4 OR MORE MONTHS THIS CAR STALLS, IT SURGES, IT ACCELERATES ABOVE 3000 RPM AT STOP LIGHTS, IT ALMOST OR DOES DIE AT INTERSECTIONS, IT JUST DECIDES TO NOT GO 60 AND SLOWS YOU DOWN TO 40 LIKE THE BRAKES HAVE COME ON. I CARRY AROUND MY 4 YEAR OLD EVERYDAY IN THIS CAR I WORK 60 MILES FROM MY HOME. EVERYDAY I DO NOT KNOW WHAT THIS CAR WILL DO AND IT SCARES ME THAT MY SON AND I WILL BE IN AN ACCIDENT OR HOW WILL IT BE LIKE ON ICE AND SNOW THIS WINTER. THIS CAR TAKES A BIG CHUNK OF MY PAYCHECK AND I FEEL IT WOULD BE BETTER IF I DIDN'T DRIVE THIS CAR. SUZUKI THIS CAR IS A JOKE NEVER AGAIN WOULD I EVER BUY ANOTHER SUZUKI ANYTHING. I BELIEVE THIS CALLS FOR SOME ACTION ON ALL THESE PEOPLE IN THIS SITUATION. MAKE IT RIGHT SUZUKI.
NHTSA complaint #10165978 — an unverified report by a vehicle owner.