11 of the 1,027 complaints about the 2016 Tesla Model S are about the stability control — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 52,000 miles.
11
Complaints
4
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
ELECTRONIC STABILITY CONTROL (ESC)
MY MAIN CENTER DISPLAY WENT BLANK. FAILED TO COME BACK AFTER MULTIPLE REBOOT ATTEMPTS. CLIMATE CONTROL, GPS, SUSPENSION, BACKUP CAMERA, AND MOST FUNCTIONALITY LOST. FIRST NOTICED WHEN STATIONARY IN MY GARAGE.
NHTSA complaint #11342834 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
MCU1 FAILURE. NOT ABLE TO HAVE ACCESS TO CONTROL PANEL FOR AC, POWER CHARGING, MAIN CONTOL SCREEN IS BLACK AND UNRESPONSIVE
NHTSA complaint #11342524 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
PLEASE SEE THE ATTACHED REPORT I FILED ON SAFER CAR.GOVE AND THE LETTER I WROTE TO TESLA. I HAVE NOT GOT RESPONSE TO ANY OF THOSE.. .THIS PROBLEM HAPPENED AFTER I HAD SUCCESSFULLY TURNED THE CAR 90 DEGREE TO PARK HEADON. THE CAR HAD TO BE AT A VERY LOW SPEED AT THAT TIME. THEN WHEN I AS JUST A COUPLE OF FEET FROM THE CURB, THE CAR ACCELERATED OUT OF CONTROL. IF YOU GET THE REPORT FROM TESLA, YOU WILL FIND THAT CAR COULD NOT HAVE ACCELERATED THIS FAST EVEN IF I HAD PRESSED THE ACCELERATOR PEDAL BY MISTAKE. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME PROBLEM. IT IS A SERIOUS PROBLEM AND PLEASE DON'T TAKE IT LIGHTLY. I ASKED TESLA TO GIVE ME THE REPORT OF THAT TIME AND THEY DID NOT GIVE. WE ALL FEEL THAT TESLA HAS BECOME SO MIGHTY THAT IT DOESN'T CARE. WE DEPEND UPON YOU FOR OUR SAFETY. SO PLEASE DO FULL ENQUIRY.*DT
NHTSA complaint #11342364 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
THE MAIN COMPUTER TURNS RIGHT OFF A COUPLE TIMES A DAY. WHEN THIS HAPPENS WHILE DRIVING, MOST SAFETY FEATURES ARE DISABLED AND THE CARS ELECTRONIC STOP WORKING. THE CPU IS KNOWN TO HAVE ISSUES BECAUSE A CHIP INSIDE GETS OVERLOADED AND DOES NOT CLEAR ITSELF PROPERLY. A RECALL SHOULD BE HAD TO REPLACE THIS CHIP THAT DOES NOT REMOVE THE CASHE PROPERLY.
NHTSA complaint #11341047 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
TESLA MCU (MEDIA CONTROL UNIT) HAS WELL KNOWN AND DOCUMENTED EMMC CHIP THAT WILL FAIL ON ALL MODEL S AND X CARS FROM 2012 TO SUMMER 2018. THIS WAS A RESULT OF TESLA ENGINEERING WRITING THEIR LOGS TO THE EMMC WHICH HAS LIMITED NUMBER OF WRITE CYCLES, TESLA HAS SINCE RESOLVED WHERE LOGS ARE WRITTEN BUT THE DAMAGE HAS BEEN DONE. TESLA REFUSES TO ACCEPT THIS MISTAKE AND WILL CHARGE USERS $1300+ TO REPLACE. WHEN THIS ISSUE OCCURS THE FOLLOWING SAFETY ISSUES HAPPEN BLINKERS DO NOT WORK. DRIVE AFTER A 30 SECOND TIMEOUT NO AEB (ADVANCED EMERGENCY BRAKING) NO CONTROLLING SUSPENSION HEIGHT NO MANUAL CONTROL OF HEADLIGHT LIGHTS NO BLINKER SOUNDS STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) NO HVAC (HEAT, COOL, VENT) NO DEFROSTERS NO SEAT HEATERS NO STEERING WHEEL HEATERS NO RADIO/STREAMING NO APP CONNECTIVITY TO CONTROL THE CAR NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP TRIP A/B PROFILES USER SETTINGS HOMELINK BLUETOOTH PAIRINGS NO REAR VIEW CAMERA THIS ISSUES HAPPENING TO ALL MODELS WORLD WIDE REFERENCE THIS POST TO SEE THE HUNDREDS OF USERS THAT ARE AFFECTED BY THIS AND FORCE TO SEEK ALTERNATIVE METHODS OF REPAIR THAT IS NOT TESLA APPROVED. AT WHICH AT ANY POINT TESLA COULD REMOVE FEATURES FROM CARS FOR NOT USING ONE OF THEIR APPROVED SERVICE CENTERS. WHICH APPOINTMENTS ARE OVER ONE MONTH OUT, FORCING MOST USERS TO DRIVE THEIR CAR IN UNSAFE MANORS
NHTSA complaint #11340403 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
NHTSA complaint #11331864 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
AS USUAL, I DROVE TESLA TO WORK. MY PARKING SPOT IS A HEAD-IN PARKING SPOT. TO PARK MY CAR I HAVE TO MAKE A 90-DEGREE TURN, SO I PRESSED THE BREAKS TO SLOW THE CAR. JUST AS THE CAR COMPLETED THE 90-DEGREE TURN AND I WAS ABOUT TO STOP THE CAR TO COMPLETE PARKING, IT ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB IN THE FRONT AND HIT BUSHES ABOUT 5-6 FEET AHEAD. THE CAR SUFFERED EXTENSIVE DAMAGE THAT IS ESTIMATED TO COST ABOUT $20,000. I ALSO TRUST THAT TESLA IS COMMITTED TO MAKING TESLA 100% SAFE TO DRIVE. THEREFORE, IT IS IN BOTH PARTIES' INTEREST TO FIND WHAT EXACTLY HAPPENED. FORTUNATELY, TESLA KEEPS TRACK OF EVERY MOVEMENT THAT EVERY TESLA MAKES. THE RECORD CAN PROVE BEYOND DOUBT WHAT EXACTLY HAPPENED. I, THEREFORE, REQUEST A COMPLETE RECORD OF WHAT HAPPENED AT THE TIME OF THE INCIDENT. THIS INCIDENCE HAPPENED BETWEEN 9:50 AM AND 10 AM EST ON AUGUST 22, 2019. AS I WAS MAKING A 90-DEGREE TURN TO PARK, YOUR RECORD WOULD CERTAINLY SHOW THAT I PRESSED THE BREAKS DURING THE TURN. THE ONLY WAY I COULD HAVE PUT THE CAR IN THE HIGH ACCELERATION - THAT MY WIFE AND I NOTICED - WOULD BE THAT I LIFTED MY FEET FROM THE BREAK AND INSTANTLY PRESSED VERY HARD ON THE ACCELERATED PADDLE. I CAN'T UNDERSTAND HOW COULD THAT BE FEASIBLE. IF THE RECORD DOES NOT SHOW THIS PRECISE PATTERN, THAN IT POINTS TO A POTENTIAL SOFTWARE FLAW. PLEASE PROVIDE ME AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) WITH THE COMPLETE RECORD OF EVERY EVENT THAT HAPPENED WITH MY CAR ON AUGUST 22, 2019 BETWEEN AROUND 9:50 AM AND 10 AM. SOME OF THE MOST IMPORTANT PARAMETERS THAT ARE CRUCIAL FOR THE ANALYSIS OF THE SITUATION ARE: WHAT WAS THE LOWEST SPEED OF THE CAR, AT WHAT TIME THAT HAPPENED, WHAT WAS THE HIGHEST ACCELERATION OF THE CAR AND THE TIME INTERVAL BETWEEN THE LOWEST SPEED AND HIGHEST ACCELERATION.*DT
NHTSA complaint #11257753 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
FAILURE OF VEHICLE TO ENGAGE AUTOMATIC EMERGENCY BRAKING OR APPLY ADAPTIVE CRUISE CONTROL BRAKING IN REPSONSE TO A VEHICLE ABRUPTLY STOPPING AHEAD. VEHICLE HAD ADAPTIVE CRUISE ENGAGED AT 57 MPH ON INTERSTATE HIGHWAY AND AN ACC SENSITIVITY OF 2. VEHICLE FORWARD COLLISION WARNING DID ALERT. THIS FAILURE RESULTED IN A REAR-END COLLISION WITH THE CAR AHEAD.
NHTSA complaint #11142878 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')
NHTSA complaint #11100721 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
THOUGH I INDICATED TODAY'S DATE FOR THE EVENT, HAS HAPPENED MULTIPLE TIMES (AT LEAST 15) SINCE I TOOK DELIVERY OF THE CAR IN SEPTEMBER. I WOULD SAY ON AVERAGE IT OCCURS APPROX 1X PER WEEK, WHEN MANY SYSTEMS FAIL AND I GET MULTIPLE WARNINGS SCROLLING ACROSS THE DASH, FOLLOWED BY "CAR NEEDS SERVICE." THESE INCLUDE "ABS NEEDS SERVICE", "TIRE PRESSURE SYSTEM DISABLED", "STABILITY CONTROL DISABLED" "TRACTION CONTROL DISABLED" "PARK ASSIST DISABLED" "REGENERATIVE BRAKING DISABLED" "AUTOMATIC EMERGENCY BRAKING DISABLED" "CONTACT TESLA SERVICE." IN ADDITION THE STEERING IS LESS RESPONSIVE. FURTHERMORE, TODAY FOR THE FIRST TIME THE "DRIVE SELECTOR STICK" THAT SELECTS DRIVE, PARK, REVERSE, NEUTRAL WAS UNRESPONSIVE WHEN STARTING. THEN WENT IN TO NEUTRAL. FINALLY AFTER SEVERAL ATTEMPTS IT WENT IN TO REVERSE. THIS MOST FREQUENTLY HAPPENS WHEN STARTING THE CAR, BUT SOMETIMES OCCURS WHEN IN MOTION DRIVING, AT UNPREDICTABLE TIMES. THEY HAVE HAD THE CAR IN TO SERVICE A COUPLE TIMES. MOST RECENTLY THEY HAD THE CAR FROM NOVEMBER 26TH UNTIL JANUARY 2ND, AND ASSURED ME THAT THEY CORRECTED THE PROBLEM 100%. WHICH THEY DID NOT.
NHTSA complaint #10943960 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
I RECEIVED THE CAR ABOUT A MONTH AGO AND THE FRONT DASHBOARD CONSOLE THAT IS A SCREEN IN FRONT OF THE WHEEL REBOOTS RANDOMLY WHEN I AM DRIVING..I HAVE TO RE START THE WHOLE SYSTEM EVERYTIME TO GET IT WORKING AND TELL ME THE SPEEDETAILS AND OTHER USEFUL INFORMATION... TESLA SAYS THAT THEY DON'T KNOW WHAT THE ISSUE IS AND CAN'T COME TO A CONCLUSION ON HOW YOU FIX IT.
NHTSA complaint #10917452 — an unverified report by a vehicle owner.