Transport Canada runs its own recall programme. Its campaigns do not always
mirror the American ones, so a Canadian owner reading a US-only list is
reading about a different car than the one on their driveway.
2017 Thor Motor Coach Palazzo
Recall 2023087
21 Feb 2023
57 units in Canada
Structure
Issue: On certain motorhomes, the brackets for the front lower cap may not be attached properly. As a result, the brackets could loosen and separate from the vehicle. Safety Risk: A bracket that detaches from a vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct you to take your motorhome to a dealership to inspect the brackets for the front cap and replace the mounting hardware. The dealership will also install new brackets, if necessary.
2020 Thor Motor Coach Palazzo
Recall 2023087
21 Feb 2023
57 units in Canada
Structure
Issue: On certain motorhomes, the brackets for the front lower cap may not be attached properly. As a result, the brackets could loosen and separate from the vehicle. Safety Risk: A bracket that detaches from a vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct you to take your motorhome to a dealership to inspect the brackets for the front cap and replace the mounting hardware. The dealership will also install new brackets, if necessary.
2022 Thor Motor Coach Palazzo
Recall 2023087
21 Feb 2023
57 units in Canada
Structure
Issue: On certain motorhomes, the brackets for the front lower cap may not be attached properly. As a result, the brackets could loosen and separate from the vehicle. Safety Risk: A bracket that detaches from a vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct you to take your motorhome to a dealership to inspect the brackets for the front cap and replace the mounting hardware. The dealership will also install new brackets, if necessary.
2016 Thor Motor Coach Palazzo
Recall 2023087
21 Feb 2023
57 units in Canada
Structure
Issue: On certain motorhomes, the brackets for the front lower cap may not be attached properly. As a result, the brackets could loosen and separate from the vehicle. Safety Risk: A bracket that detaches from a vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct you to take your motorhome to a dealership to inspect the brackets for the front cap and replace the mounting hardware. The dealership will also install new brackets, if necessary.
2019 Thor Motor Coach Palazzo
Recall 2023087
21 Feb 2023
57 units in Canada
Structure
Issue: On certain motorhomes, the brackets for the front lower cap may not be attached properly. As a result, the brackets could loosen and separate from the vehicle. Safety Risk: A bracket that detaches from a vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct you to take your motorhome to a dealership to inspect the brackets for the front cap and replace the mounting hardware. The dealership will also install new brackets, if necessary.
2018 Thor Motor Coach Palazzo
Recall 2023087
21 Feb 2023
57 units in Canada
Structure
Issue: On certain motorhomes, the brackets for the front lower cap may not be attached properly. As a result, the brackets could loosen and separate from the vehicle. Safety Risk: A bracket that detaches from a vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct you to take your motorhome to a dealership to inspect the brackets for the front cap and replace the mounting hardware. The dealership will also install new brackets, if necessary.
2019 Thor Motor Coach Palazzo
Recall 2021499
9 Aug 2021
14 units in Canada
Structure
Issue: On certain motorhomes equipped with frameless windows, the adhesive that attaches the vented portion of the windows may fail. If this happens, the glass could separate and fall from the motorhome. Safety Risk: A window that detaches from the motorhome could create a road hazard for others and increase the risk of a crash. Corrective Action: Thor Motor Coach will notify owners by mail and instruct you to bring your motorhome to an authorized dealer or service center to inspect and replace the vent window glass, as required.
2017 Thor Motor Coach Palazzo
Recall 2020330
20 Jul 2020
87 units in Canada
Lights And Instruments
Issue: Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tail lights not to work properly. Note: This is an expansion of recall 2018-596. Vehicles that had an inspection, but did not have the PDM replaced under the previous recall, require a second repair under this recall. Safety Risk: Brake lights or turn signals that do not work could cause a following driver not to recognize that a vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct them to take their motorhome to a Daimler Trucks North America (DTNA) authorized service facility to replace the PDM.
2020 Thor Motor Coach Palazzo
Recall 2020330
20 Jul 2020
87 units in Canada
Lights And Instruments
Issue: Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tail lights not to work properly. Note: This is an expansion of recall 2018-596. Vehicles that had an inspection, but did not have the PDM replaced under the previous recall, require a second repair under this recall. Safety Risk: Brake lights or turn signals that do not work could cause a following driver not to recognize that a vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct them to take their motorhome to a Daimler Trucks North America (DTNA) authorized service facility to replace the PDM.
2019 Thor Motor Coach Palazzo
Recall 2020330
20 Jul 2020
87 units in Canada
Lights And Instruments
Issue: Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tail lights not to work properly. Note: This is an expansion of recall 2018-596. Vehicles that had an inspection, but did not have the PDM replaced under the previous recall, require a second repair under this recall. Safety Risk: Brake lights or turn signals that do not work could cause a following driver not to recognize that a vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct them to take their motorhome to a Daimler Trucks North America (DTNA) authorized service facility to replace the PDM.
2018 Thor Motor Coach Palazzo
Recall 2020330
20 Jul 2020
87 units in Canada
Lights And Instruments
Issue: Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tail lights not to work properly. Note: This is an expansion of recall 2018-596. Vehicles that had an inspection, but did not have the PDM replaced under the previous recall, require a second repair under this recall. Safety Risk: Brake lights or turn signals that do not work could cause a following driver not to recognize that a vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct them to take their motorhome to a Daimler Trucks North America (DTNA) authorized service facility to replace the PDM.
2020 Thor Motor Coach Palazzo
Recall 2019327
2 Jul 2019
71 units in Canada
Electrical
Issue: On certain motorhomes, the vehicle control system software may be defective. The software may allow various components in the motorhome to operate at random and without warning. This could result in sudden movement of the slide-out room(s). Safety Risk: If a slide-out room moves suddenly and without warning, it could create a risk of injury. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the motorhome's Multiplex system.
2019 Thor Motor Coach Palazzo
Recall 2019327
2 Jul 2019
71 units in Canada
Electrical
Issue: On certain motorhomes, the vehicle control system software may be defective. The software may allow various components in the motorhome to operate at random and without warning. This could result in sudden movement of the slide-out room(s). Safety Risk: If a slide-out room moves suddenly and without warning, it could create a risk of injury. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the motorhome's Multiplex system.
2013 Thor Motor Coach Palazzo
Recall 2018556
9 Oct 2018
291 units in Canada
Visual System
On certain motor coaches, the windshield wiper system could have been installed incorrectly during the assembly process. If one or both windshield wipers were to fail during use, a driver's visibility could be restricted, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the wiper system as necessary.
2013 Thor Motor Coach Palazzo
Recall 2017613
7 Dec 2017
6,579 units in Canada
Accessories
On certain motorhomes equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
2017 Thor Motor Coach Palazzo
Recall 2017613
7 Dec 2017
6,579 units in Canada
Accessories
On certain motorhomes equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
2014 Thor Motor Coach Palazzo
Recall 2017613
7 Dec 2017
6,579 units in Canada
Accessories
On certain motorhomes equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
2016 Thor Motor Coach Palazzo
Recall 2017613
7 Dec 2017
6,579 units in Canada
Accessories
On certain motorhomes equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
2018 Thor Motor Coach Palazzo
Recall 2017613
7 Dec 2017
6,579 units in Canada
Accessories
On certain motorhomes equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
2017 Thor Motor Coach Palazzo
Recall 2017492
10 Oct 2017
21 units in Canada
Label
On certain motorhomes, the Cargo Carrying Capacity Label does not indicate the correct hot water and fresh water tank capacity. This could result in vehicle overloading leading to poor vehicle handling characteristics, which could result in a crash causing injury and/or property damage. Correction: Updated labels will be mailed to owners of affected vehicles along with instructions for proper installation.
2014 Thor Motor Coach Palazzo
Recall 2017434
7 Sep 2017
33 units in Canada
Visual System
On certain motorhomes, the windshield wiper system may have been incorrectly installed and secured. This could result in the wiper system being loose, which could limit the driver’s visibility under certain conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the wiper system to verify that the original recall repair was completed correctly, and will repair as necessary. Note: This recall supersedes recalls 2017-078 and 2017-172. A portion of vehicles repaired under the previous recall will require re-inspection and repair.
2016 Thor Motor Coach Palazzo
Recall 2017434
7 Sep 2017
33 units in Canada
Visual System
On certain motorhomes, the windshield wiper system may have been incorrectly installed and secured. This could result in the wiper system being loose, which could limit the driver’s visibility under certain conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the wiper system to verify that the original recall repair was completed correctly, and will repair as necessary. Note: This recall supersedes recalls 2017-078 and 2017-172. A portion of vehicles repaired under the previous recall will require re-inspection and repair.
2014 Thor Motor Coach Palazzo
Recall 2017078
13 Feb 2017
169 units in Canada
Visual System
On certain motorhomes, the windshield wiper system may have been incorrectly installed and secured. This could result in the wiper system being loose, which could limit the driver’s visibility under certain conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the wiper system for correct installation and, if required, the wiper nut(s) will be tightened to specification.
2016 Thor Motor Coach Palazzo
Recall 2017078
13 Feb 2017
169 units in Canada
Visual System
On certain motorhomes, the windshield wiper system may have been incorrectly installed and secured. This could result in the wiper system being loose, which could limit the driver’s visibility under certain conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the wiper system for correct installation and, if required, the wiper nut(s) will be tightened to specification.
2016 Thor Motor Coach Palazzo
Recall 2016322
23 Jun 2016
3 units in Canada
Structure
On certain motorhomes, the front sway bar mounting bracket may not fit on the axle mounting surface correctly. This could cause the mounting bolts to bend or become loose, which could result in the sway bar possibly detaching, which could affect vehicle handling and increase the risk of a crash causing injury and/or property damage. Correction: Daimler Trucks of North America Dealers will modify the sway bar mounting surface.
2014 Thor Motor Coach Palazzo
Recall 2014085
18 Mar 2014
12 units in Canada
Accessories
On certain vehicles equipped with Frigidaire KG series microwaves, a defect in the microwave oven keypad could cause the oven to activate without pressing any keys. This could result in excessive heat, smoke or possibly a fire. Correction: Dealers will replace affected circuit boards. In the interim, consumers should unplug their microwave ovens, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the microwave is replaced.
2013 Thor Motor Coach Palazzo
Recall 2013135
25 Apr 2013
39 units in Canada
Other
On certain motorhomes, the electrical motor for the awning could become damaged, allowing the awning to unfurl unexpectedly. As a result, the awning could strike another vehicle, a stationary object, or a bystander, causing property damage and/or personal injury. Correction: Dealers will replace the awning motor.
2013 Thor Motor Coach Palazzo
Recall 2012435
17 Dec 2012
140 units in Canada
Electrical
On certain vehicles, the connector for the brake and cruise control signal diode jumper assembly may come loose, resulting in a possible intermittent or continuously open circuit. Two circuits are potentially affected. One circuit disengages the cruise control with brake pedal application, and the other circuit illuminates the brake lights with brake application. Failure of the cruise control to disengage, or of the brake lights to illuminate when the brake pedal is depressed, could result in a crash causing property damage and/or personal injury. Correction: Dealers will verify that the locking tabs on the diode jumper assembly connector are fully engaged and locked into place.
Source: Transport Canada Vehicle Recalls Database.