29 of the
1,108 complaints filed about the Toyota Camry Solara
are about the seat belts —
3% of everything owners reported.
The worst model year for it is 2001.
I WAS SITTING IN MY CAR STOPPED BEHIND SCHOOL BUS WITH MY SEATBELT ON .I WAS REAR ENDED MY SHOULDERBELT DID NOT LOCK AND MY VISOR DROPPED DOWN AND SEVERED MY FOREHEAD AND I HIT THE TOP OF MY HEAD.I NEEDED 50 STITCHES IN MY FOREHEAD AND NEEDED PLASTIC SURGERY. THE VISOR, WHICH IS ALL STEEL , SLICED MY FOREHEAD OPEN.I DO NOT THINK A STEEL VISOR SHOULD BE IN FRONT OF A DRIVERS HEAD.
NHTSA complaint #10990808 — an unverified report by a vehicle owner.
I WAS AT A STANDSTILL AND REARENDED BY ANOTHER DRIVER GOING APPROXIMATELY 50 MPH AND HE DID NOT BRAKE. THE SEAT BELT DID NOT ENGAGE NOR DID THE AIRBAGS. BOTH CARS TOTALED. TRUNK HOOD POPPED, ALSO REAR PANELS BENT. I SUSTAINED A HEAD INJURY EITHER ON WINDSHIELD OR STEERING WHEEL . MY FIRM BELIEF IS THE SEATBELT SHOULD HAVE ENGAGED AND AVOIDED THE HEAD INJURY.
NHTSA complaint #10703437 — an unverified report by a vehicle owner.
JUST WITHIN THE LAST MONTH, I HAVE HAD DIFFICULTY GETTING THE DRIVER SEAT BELT TO CLASP. IT TAKE A FEW TRIES, BUT FINALLY DOES. BUT, IT DOE NOT SEEM SECURE AND I AM AFRAID THAT IT MAY BECOME UNCLAPSED WHILE DRIVING. IN THE PAST IT ALWAYS WORKED FINE AND THE CLASP SEEMED MUCH MORE SECURE. I WAS WONDERING IF ANY OTHER DRIVER HAVE HAD A PROBLEM WITH THIS. I SINCERELY APPRECIATE ANY HELP OR GUIDANCE YOU COULD GIVE ME. *TR THANK YOU.
NHTSA complaint #10659616 — an unverified report by a vehicle owner.
STRUCK FROM REAR BY ANOTHER DRIVER AT HIGH RATE OF SPEED; WAS THROWN FORWARD INTO DRIVER SIDE INTERIOR DOOR PANEL AND DRIVER'S HEAD STRUCK THE CONVERTIBLE TOP METAL TOP-FOLDING STRUCTURE. BELIEVE THE SEAT BELT TENSIONER DEVICE FAILED TO FUNCTION PROPERLY AND THE AIR BAG FAILED TO DEPLOY, AS WELL. THE CONVERTIBLE TOP FOR THIS MODEL WAS IN THE UP POSITION AT IMPACT. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT CAUSED BOTH THE DRIVER AND PASSENGER TO LURCH FORWARD, CAUSING SERIOUS BODILY DAMAGE TO BOTH PARTIES. DRIVER SUSTAINED BRAIN INJURY AND SPINAL INJURY AND IS STILL RECEIVING TREATMENT AND SURGERY FOR HIS INJURIES. PASSENGER IS ALSO RECEIVING ON-GOING TREATMENT FOR SPINAL AND KNEE INJURY SUSTAINED AS THE RESULT OF THE SEAT BELT TENSIONER AND AIR BAG FAILURE, AS WELL.
NHTSA complaint #10648675 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 TOYOTA CAMRY SOLARA. THE CONTACT STATED THAT THE HE HAD TO CLICK THE DRIVER'S SIDE SEAT BELT SEVERAL TIMES IN ORDER FOR IT TO ENGAGE. EVENTUALLY THE SEAT BELT BECAME COMPLETELY INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147.200.
NHTSA complaint #10598436 — an unverified report by a vehicle owner.
DRIVER AIRBAG FAILED TO DEPLOY WHEN THE VEHICLE WAS INVOLVED IN FRONTAL PASSENGER SIDE CRASH. THIS CRASH WAS SEVERE ENOUGH TO DESTROY FRONT BUMPER, HEADLIGHTS, HOOD, PASSENGER SIDE FENDER, WHEEL/ TIRE. THE VEHICLE WAS TOTAL LOSS. THE DRIVER SUSTAINED SEVERE INJURIES TO FACE & EYES WITH SEVERAL FACIAL FRACTURES, BROKEN NOSE WHEN FACE IMPACTED THE STEERING WHEEL. UPDATED 12-13-13 *BF UPDATED 12/18/13
NHTSA complaint #10555076 — an unverified report by a vehicle owner.
PASSENGER SIDE SEAT BELT DOES NOT RETRACT...THE SEATBELT LIGHT STAYS ON WHETHER OR NOT SOMEONE IS SITTING IN THE SEAT. I HAD THE LIGHT DIAGNOSED FOR $91 BUT THEY SAID THAT THERE WAS ACTUALLY A PROBLEM WITH THE AIRBAG SYSTEM. REGARDLESS, THE SEATBELT STILL DOES NOT RETRACT.
NHTSA complaint #10505938 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 TOYOTA SOLARA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT DID NOT RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE RETRACTOR WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
NHTSA complaint #10462170 — an unverified report by a vehicle owner.
THE SEAT BELT STAYS AT FAR EXTENSION AND WILL NOT RETRACT, SO IT WILL NOT FUNCTION. I WENT TO MY LOCAL REPAIR COMPANY AND THEY SAID IT COULD NOT BE FIXED AND MUST BE REPLACED. I FIRST NOTIFIED TOYOTA OF THIS ON MAY 21, 2012 BY SPEAKING WITH THE "CUSTOMER EXPERIENCE CENTER". [XXX] SAID SOMEONE WOULD CONTACT ME WITHIN 1 BUSINESS DAY. 2 BUSINESS DAYS LATER LATE PM I RECEIVED A CALL FROM [XXX] WHO TOLD ME TO GO TO A TOYOTA DEALER TO GET IT CHECKED OUT & GET AN ESTIMATE FOR REPLACEMENT. I ASKED IF IT COULD BE REPLACED FOR FREE, SINCE IT IS A SAFETY ITEM THAT SHOULD NOT MALFUNCTION. SHE SAID GET THE ESTIMATE FIRST AND THEN CALL HER. I WENT THE FOLLOWING DAY (5/22) AND RECEIVED THE ESTIMATE. ON THE MORNING OF MAY 22 I CALLED [XXX] NUMBER & LEFT A MESSAGE. ON THE AFTERNOON OF 5/22 I CALLED AGAIN. SHE AGAIN WAS NOT THERE, SO I HELD ON FOR SOMEONE ELSE TO HELP ME. [XXX] SAID [XXX] WAS NOT AVAILABLE. I TOLD HER I AM FORCED TO DRIVE WITHOUT A SEATBELT, AND ASKED IF SHE OR SOMEONE ELSE COULD HELP ME. SHE SAID I CAN ONLY SPEAK WITH MY "CASE MANAGER" [XXX]. I INSISTED ON SPEAKING WITH HER MANAGER. SHE TOLD ME THE MANAGER WENT HOME. I ASKED TO SPEAK WITH ANOTHER MANAGER. SHE SAID I COULD ONLY SPEAK WITH [XXX] WHO WOULD ABSOLUTELY CALL ME BACK WITH 24 HOURS. 24 HOURS LATER [XXX] HAD NOT CALLED. I CALLED HER AND SHE DID NOT ANSWER, BUT I SPOKE WITH SOMEONE ALSO IN HER DEPARTMENT WHO AGAIN SAID NEITHER HE ("[XXX]")NOR ANYONE ELSE COULD HELP ME THAT DAY. HE SAID A MANAGER WOULD CALL ME BACK WITHIN 24 HOURS. I TOLD HIM I AM DRIVING AROUND FOR DAYS WITHOUT A SEATBELT WAITING FOR THEM, AND INSISTED ON SPEAKING WITH HIS MANAGER'S MANAGER. HE SAID " A MANAGER WILL CALL YOU BACK IN 1 BUSINESS DAY". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10459565 — an unverified report by a vehicle owner.
TL*-THE CONTACT OWNS A 1999 TOYOTA SOLARA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT SUSTAINED INJURY TO THE HEAD DUE TO THE WINDSHIELD IMPACT. THE DRIVER SEATBELT WAS ENGAGED WITH A DEPLOYMENT OF THE DRIVER SIDE AIRBAG. THE VEHICLE WAS COMPLETELY DESTROYED. THERE WAS NO MENTION OF A POLICE REPORT FILED OF THE INCIDENT. THE CAUSE OF FAILURE HAD NOT BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 190,000. UPDATED 11/05/10.
NHTSA complaint #10326377 — an unverified report by a vehicle owner.
THIS COMPLAINT IS THE SAME WITH CASE #10243192 - DRIVER SIDE SEAT BELT AND BACK SEAT BELT,DO NOT RETRACT SOMETIMES. IM THE ORIGINAL OWNER AND THE MILEAGE IS CLOSE TO 95000.
NHTSA complaint #10245307 — an unverified report by a vehicle owner.
ON MY 2002 TOYOTA SOLARA CONVERTIBLE THE FRONT SEAT BELTS DO NOT RETRACT. I WAS TOLD BY A TOYOTA SERVICE MANAGER THAT THE SEAT BELT RETRACTOR SPRINGS HAVE WEAKENED AND NEED TO BE REPLACED. I CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER AND THEY SAY BECAUSE THE CAR IS NO LONGER UNDER WARRANTY THAT I AM RESPONSIBLE FOR GETTING THE PROBLEM FIXED. I DO NOT BELIEVE THAT SOMETHING AS IMPORTANT AS SEAT BELTS SHOULD BRAKE ON A CAR. I HAVE OWNED MANY CARS AND THIS IS THE FIRST TIME THAT I HAVE SEEN THIS PROBLEM. THE CAR HAS 94,000 MILES ON IT AND WAS A ONE OWNER CAR WHEN I BOUGHT IT 2 WEEKS AGO. THE MSRP FOR THE PARTS ARE OVER $200 FOR EACH SEAT BELT. I THINK THIS IS A DESIGN FLAW AND A SAFETY HAZARD ON THESE CARS.
NHTSA complaint #10243192 — an unverified report by a vehicle owner.
2007 TOYOTA CAMRY WITH AIRBAG LIGHT ILLUMINATED. CONSUMER STATES THAT THE AIRBAG LIGHT HAS YET TO BE FIXED. SHE BELIEVES THIS PROBLEM SHOULD BE FIXED DUE TO THE WARRANTY. *KB THE LOCK ON THE SEATBELT WAS INOPERATIVE.
NHTSA complaint #10233951 — an unverified report by a vehicle owner.
I HAVE A 2003 TOYOTA SOLARA CONVERTIBLE. MY SEAT BELT WOULD LOCK UP ON ME ON A REGULAR BASIS AND HAVE TO WORK AT IT TO LOOSEN IT FROM MY NECK.- THIS HAS HAPPEN SEVERAL TIMES. IT WAS SO BAD I HAD TO MANUALLY ROLL THE SEAT BELT BACK INTO THE HOLDER EVERY TIME I GOT OUT OF THE CAR FOR THE PAST YEAR AND A HALF. FINALLY THE OTHER DAY IT JUST WOULDN'T ROLL BACK IN AT ALL, SO IT WAS PULLED OUT ALL THE WAY AND WOULD NOT ROLL IN. I HAD TO TAKE GET AN ENTIRE NEW MECHANISM AND SET BELT INSTALLED. THIS COST IS OVER $400.00 TO REPLACE I REALLY FEEL THAT THIS IS A SAFETY DEFECT. I HAD A CHRYSLER FOR OVER 13 YEARS AND NEVER HAD A PROBLEM WITH A SEAT BELT, IN FACT I ALSO HAVE A 1992 GM AND HAVE NEVER HAD A PROBLEM WITH THE SEAT BELTS.
NHTSA complaint #10206141 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2007 TOYOTA SOLARA. ACCORDING TO THE CONTACT, THE OWNER'S MANUAL STATES THAT THERE IS A SEAT BELT WARNING CHIME FOR THE SEAT BELTS. HE STATED THAT HIS VEHICLE DOES NOT HAVE THAT FEATURE. HE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT HIS VEHICLE DOES NOT HAVE THAT SAFETY FEATURE. HOWEVER, THE MANUFACTURER VERIFIED HIS VIN AND CONFIRMED THAT THE VEHICLE DOES HAVE THAT FEATURE. HE CONTACTED THE DEALER AGAIN AND THEY REPEATED THEIR PREVIOUS STATEMENT. THE TECHNICIAN AT THE DEALER PERFORMED A DIAGNOSTIC TEST THAT INDICATED THE FEATURE WAS NOT ON THE VEHICLE AS IT SHOULD HAVE BEEN. THE CONTACT FEELS THAT THIS IS MAJOR SAFETY HAZARD. THE CURRENT MILEAGE IS 2,500 AND THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10194970 — an unverified report by a vehicle owner.
SEAT BELTS CONTINUE TO FAIL ON '02 SOLARA CONVERTIBLE. THE SEAT BELTS FAIL TO RETRACT. HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 3 TIMES WHILE UNDER WARRANTY AND THE SEAT BELTS HAVE BEEN REPLACED. HAPPENED AGAIN WHILE OUT OF WARRANTY AND DEALER WOULD NOT REPLACE. IT IS A CONCERN BECAUSE MY CHILDREN RIDE IN THE BACK SEAT AND WITH A CONVERTIBLE...YOU NEED YOUR SEAT BELTS TO WORK CORRECTLY AT ALL TIMES.
NHTSA complaint #10164279 — an unverified report by a vehicle owner.