2009 Volkswagen Rabbit brake problems

SERVICE BRAKES, HYDRAULIC

The contact owns a 2009 Volkswagen Rabbit. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds or while idling, the vehicle occasionally stalled, and had to be restarted to operate as needed. The failure was intermittent. The contact stated that the ABS, tire pressure, and air bag warning lights were illuminated. The vehicle was taken to the dealer who informed the contact that the recall repair could not be completed due to there not being a specific diagnostic code showing the extending ambiance reading a code of only 100 times and the requirement was 125 times. The manufacturer was not made aware of the issue. The failure mileage was 130,000. Parts distribution disconnect.

NHTSA complaint #11637753 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2009 Volkswagen Rabbit. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control) after the contact had experienced the failure. The contact stated that while driving at approximately 30 MPH, the ABS warning light illuminated, and the vehicle failed to accelerate as needed. The vehicle stalled, and after several attempts, the vehicle restarted and was able to be driven to an independent mechanic where it was diagnosed as ABS failure. The dealer was made aware of the failure but advised the contact that the failure had happened outside of the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000. Parts distribution disconnect.

NHTSA complaint #11582713 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2009 Volkswagen Rabbit. The contact stated while driving 20-30 MPH and depressing the brake pedal, the vehicle stopped abruptly and pulled to the right. The contact was able to continue driving. The contact stated that the failure had been recurring while driving and applying a moderate amount of pressure on the brake pedal. The check engine warning light and the ABS warning light were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module was not communicating with the transmission. The contact became aware that the VIN was included in NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC) which he related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000. Parts distribution disconnect.

NHTSA complaint #11582420 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEED ODOMETER WENT TO ZERO AND THE VEHICLE FAILED TO ACCELERATE FORWARD. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED NOR DIAGNOSED. A DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA complaint #11405384 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS ,, ELECTRONIC STABILITY CONTROL IS BLINKING, THATS MEAN THE ABS MODULE IS FAIL

NHTSA complaint #11402941 — an unverified report by a vehicle owner.

SERVICE BRAKES

NHTSA CAMPAIGN NUMBER: 16V913000 LISTS 2009 VOLKSWAGEN RABBITS TO BE AFFECTED IN THIS RECALL. I AM CURRENTLY FACING THE SAME EXACT ISSUE DESCRIBED AND MY CAR ALSO MATCHES THIS DESCRIPTION. HOWEVER, WHEN I DID A VIN SEARCH, IT SHOWS THAT THIS CAR IS NOT LISTED. CAN I GET MY CAR ONTO THE LIST?

NHTSA complaint #11386851 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHEN DRIVING, MY 09 RABBIT, THE POWER STARING LIGHT WILL FLASH YELLOW TO RED AND THEN STAY RED, I'M JERKED TO THE SIDE, RIGHT AND LEFT . ON SOME OCCASIONS WHEN MAKING A RIGHT TURN, IT FEELS AS THOUGH I'M BEING SLING SHOT FORWARD, I HAVE A TERRIBLE WOBBLE AND WHEN THIS HAPPENS I CANNOT ACCELERATE OVER 45 WITHOUT THE CAR SOUNDING LIKE A HELICOPTER, MY AC AND ABS LIGHT WILL FLASH ON THEN OFF SPORADICALLY. MY TRANSMISSION SLIPS PERIODICALLY AND THIS HAPPENS REGARDLESS IF I'M ON THE HIGHWAY OR CITY STREETS. I HAVE BEEN TO FOUR MECHANICS, I'VE HAD THE RIGHT FRONT AXLE REPLACED, TIRES ROTATED AND BALANCED, A NEW BATTERY AND A FRONT END ALIGNMENT. LUCKILY THE LAST MECHANIC I TOOK THE CAR TO HOOKED IT UP TO HIS MACHINE AND GOT CODES FOR THE ELECTRONIC STABILITY CONTROL MALFUNCTION AND ABS MODULE MALFUNCTION. I HAVE CHECKED THE RECALL SITE AND BOTH MODULES HAVE BEEN RECALLED FOR MY MAKE, MODEL AND YEAR, HOWEVER MY VIN IS NOT INCLUDED.

NHTSA complaint #11269505 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. THE CONTACT TOOK THE VEHICLE TO MCKENNA VOLKSWAGEN (18303 STUDEBAKER ROAD, CERRITOS CA, 90703, 1-855-995-7761) FOR NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) IN 2017. THE VEHICLE FAILED THE DIAGNOSTIC MODULE TEST AND THE DEALER REFUSED TO REPLACE THE ABS CONTROL MODULE AS STATED IN THE RECALL. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.

NHTSA complaint #11256014 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS BRAKE MODULE FAILED DEACTIVATING ESC AND POWER STEERING CAUSING UNEXPECTED OVER STEER AND UNDER STEER, CAUSING MOMENTARY LOSS OF CONTROL OF VEHICLE. RECALL ISSUED AND NEW SOFTWARE FLASHED TO MODULE. VWOA FAILED TO REPLACE FAULTY MODULE PROBLEM STILL EXISTS. FAILURE OCCURRED ON A CLEAR DRY AFTERNOON IN CITY DRIVING AT 45 MILES AN HOUR IN A CURVE. ALMOST PUT VEHICLE IN DITCH.

NHTSA complaint #11203635 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT TOOK THE VEHICLE TO CRESTMONT VOLKSWAGEN (730 NJ-23, POMPTON PLAINS, NJ 07444, (973) 839-4000). AFTER UPDATING THE SOFTWARE FOR THE ABS, THE DEALER DISCOVERED THAT THE ABS HYDRAULIC PUMP WAS NOT WORKING AND WOULD COST $2,500 TO REPAIR. THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 127,000.

NHTSA complaint #11183144 — an unverified report by a vehicle owner.

SERVICE BRAKES

5/31/18 TOOK CAR IN FOR THE ABS MODULE RECALL. THEY DID A "SYSTEM UPDATE" LESS THEN SIX MONTHS LATER WHEN DRIVING ALL OF A SUDDEN EVERY LIGHT ON THE DASH STARTED FLASHING AND THE CAR BECAME DIFFICULT TO STEER AND BREAK SO WE IMMEDIATELY TOOK IT TO THE DEALERSHIP. AT FIRST THEY SAID IT NEEDED THE FANS REPLACED SO WE PAID $980.88 TO HAVE THAT DONE. WHEN DRIVING THE CAR HOME FROM THE DEALERSHIP ALL THE LIGHTS STARTED FLASHING AGAIN AND SO WE TOOK IT BACK TO THE DEALERSHIP AND AFTER TWO WEEKS AT THE DEALERSHIP AND "39 DIFFERENT COMMUNICATION CODES" THEY SAID THE ABS MODULE FAILED COMPLETELY AND NEEDS REPLACED. I CALLED COOPERATE VW FOR HELP BUT COOPERATE VW REFUSES TO REPLACE THE MODULE AS PART OF THE RECALL BECAUSE " IT DOESN'T SHOW A CERTAIN CODE" AND "IT DIDN'T FAIL AT THE TIME THEY DID THE SYSTEM UPDATE". THIS IS OVER A $2000.00 FIX AND WE ARE UNABLE TO AFFORD IT. I AM LEFT PAYING ON A CAR I STILL OWE $4000.00 ON THAT ISN'T SAFE TO DRIVE BECAUSE I CAN'T AFFORD AN ADDITIONAL $2000.00 TO FIX A KNOW PROBLEM THAT VOLKSWAGEN WON'T FIX. THIS IS HEARTBREAKING AND BEYOND UPSETTING WHEN THE LOCAL DEALERSHIP "AGREES THAT COOPERATE SHOULD FIX IT BUT THERE IS NOTHING HE CAN DO". HE EVEN SAID THAT THIS IS "A MAJOR PROBLEM WITH A MAJORITY OF THE CARS HE HAS BEEN WORKING ON". IT'S JUST NOT RIGHT!!!

NHTSA complaint #11151053 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. WHILE DRIVING 60 MPH, THE VEHICLE LOST STEERING ABILITY. IN ADDITION, THE ANTI-LOCK BRAKE SYSTEM, ELECTRONIC STABILITY CONTROL, AND STEERING WHEEL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (FAIRFIELD VOLKSWAGEN, 96065 DIXIE HIGHWAY, FAIRFIELD, OH 45014) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN TO JOSEPH VOLKSWAGEN OF CINCINNATI (3813 MONTGOMERY ROAD, CINCINNATI, OH 45212) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) ON MAY 17, 2018. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA complaint #11105314 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS MODULE. THE ABS LIGHT AND OTHER LIGHTS CAME ON. VW RELEASED A RECALL. AFTER TAKING IT TO THE DEALERSHIP THEY SAID THEY WILL ONLY REPLACE FOR FREE IF THERE IS AN ISSUE WITH THE GROUND ON THE MODULE. THEY ARE TRYING TO CHARGE $1500+ TO REPLACE THE MODULE.

NHTSA complaint #11097851 — an unverified report by a vehicle owner.

SERVICE BRAKES

2009 VOLKSWAGON RABBIT. CONSUMER WRITES IN REGARDS TO ABS FAILURE. *LD THE CONSUMER STATED THERE WAS A RECALL FOR THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN THE FAILURE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. UPDATED 10/31/2017

NHTSA complaint #11024291 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. THE CONTACT STATED THAT THE STEERING COLUMN MOVED INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR. THE CONTACT STATED THAT VOLKSWAGEN OF EDMOND (14220 BROADWAY EXTENSION HWY) DIAGNOSED THAT BEFORE THEY COULD PERFORM THE REMEDY, THE ABS PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11034248 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS MODULE FAILURE OCCURRED 10 DAYS AFTER REPLACING BATTERY AND ALTERNATOR. I HAVE NEARLY CRASHED QUITE A FEW TIMES WHEN BRAKING (NOT HARD) DUE TO THE WHEELS LOCKING UP AND CAR BEGINS TO FISH TAIL, THIS OCCURS ON DRY OR WET PAVEMENT. MOSTLY TAKE BACK ROADS WHEN DRIVING AS I AM UNSURE HOW SAFE MY CAR IS ON THE INTERSTATE AND IF SUDDEN BRAKING IS NEEDED HOW MY CAR WILL FAIR.

NHTSA complaint #11013024 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABOUT 4 YEARS AGO, I WAS DRIVING ON THE FREEWAY, HEADING HOME FROM WORK. THE CARS AHEAD HAD HIT THEIR BRAKES, SO I BEGAN TO HIT MY BRAKES AND IMMEDIATELY FELT THEM LOCK UP AND MY CAR BEGAN FISHTAILING. IT THEN SPUN AROUND 180 DEGREES, INCHES AWAY FROM HITTING A TRUCK BEHIND ME HEAD-ON. AFTER THIS POINT, I WAS ALWAYS WEARY OF HITTING MY BRAKES IN AN EMERGENCY SITUATION BECAUSE I NEVER FELT I HAD CONTROL OF THE CAR. IT WASN'T UNTIL I RESEARCHED THE ABS ISSUES WITH VW DID I REALIZE THIS COULD HAVE BEEN DIRECTLY RELATED TO THE FAULTY PIECE. IN JULY OF 2017, THE ABS AND BRAKE LIGHTS CAME ON WHILE WE WERE LEAVING A PARKING LOT, AND STAYED ON. THESE LIGHTS WERE ACCOMPANIED BY THE CHECK ENGINE, EPC, AIR BAG, GAS AND STEERING SYSTEM LIGHTS, AND THE SPEEDOMETER ALSO STOPPED WORKING. THE CAR ALSO BEGAN TO HANDLE STRANGELY, AND WOULDN'T REV HIGHER THAN 4000 RPMS. AFTER RESEARCHING WHAT COULD BE CAUSING THIS, WE CAME ACROSS MANY ABS MODULE FAILURES THAT SOUNDED EXACTLY LIKE WHAT WE HAD HAPPENING. WE THEN CAME ACROSS THE VW ABS MODULE RECALL FROM 5 MONTHS BEFORE, AND AFTER CALLING VW TO VERIFY WE INDEED WERE PART OF THE RECALL, THEY TOLD US TO TAKE THE CAR TO A DEALER AND THEY WOULD TAKE CARE OF IT. WE MADE THE APPOINTMENT, AND TOOK THE CAR IN. THE CAR WAS IN THEIR SHOP FOR 3 DAYS BEFORE THEY LET US KNOW THAT WE DIDN'T FALL UNDER THE RECALL REQUIREMENTS, AND VW WAS IN FACT NOT GOING TO FIX ANYTHING WITH THE ABS MODULE. INSTEAD, THEY GAVE US A $1400 QUOTE TO FIX THE FAULTY MODULE. WE ARE NOW STUCK PAYING NEARLY HALF OF WHAT THE CAR IS WORTH TO MAKE IT SAFE TO DRIVE, EVEN THOUGH THERE ARE MANY ISSUES WITH THEIR ABS MODULE, AND THEY INITIALLY TOLD US WE QUALIFIED TO GET IT FIXED.

NHTSA complaint #11012813 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE CURRENT RECALL (MANUFACTURER RECALL 45F2, NHTSA RECALL 16V913) FOR THE KNOWN ABS CONTROL MODULE FAULTY GROUNDING ISSUE IS WOEFULLY INADEQUATE, AS IT ALLOWS THOSE ALREADY SUFFERING FROM THE FAULTS THAT THE SOFTWARE UPDATE IS DESIGNED TO BE MORE SENSITIVE TO ARE UNABLE TO RECEIVE SATISFACTION. IF EITHER OR BOTH OF THE FAULTS THAT WOULD NECESSITATE A MODULE REPLACEMENT AFTER A SOFTWARE UPDATE ARE PRESENT PRIOR TO THE SOFTWARE UPDATE, THE SOFTWARE UPDATE CANNOT BE PERFORMED & VOLKSWAGEN WILL TAKE NO FURTHER ACTION. ESSENTIALLY, THOSE VEHICLES THAT HAVE A MODULE THAT HAS ALREADY FAILED ARE NOT BEING REPAIRED WHILE THOSE THAT HAVE NOT YET FAILED (BUT MAY BE SUSCEPTIBLE OR STARTING TO FAIL) ARE BEING REPAIRED. THESE SPECIFIC FAULTS (01130 - 125/4TH AND/OR 16352 - 96/4TH) ARE FOR DETECTING A BAD GROUND DUE TO AN IMPROPER SOLDER USED IN THE MODULES. IT SHOULD NOT MATTER IF THOSE FAULTS ARE PRESENT PRIOR TO A SOFTWARE UPDATE OR AFTER A SOFTWARE UPDATE THAT IS OSTENSIBLY DESIGNED SIMPLY TO BETTER DETECT THOSE EXACT FAULTS. THE FAULT BEGINS AS AN INTERMITTENT FAULT THAT IS CAUSED BY HARD BRAKING OR HITTING A BUMP BUT CAN BE CLEARED BY A VEHICLE RESTART. OVER TIME, IF THE MODULE IS NOT REPLACED, THE SOLDER ON THE GROUND DEGRADES FURTHER & THE FAULT BECOMES MORE SEMI-CONSTANT & CANNOT BE SIMPLY CLEARED. THE WAY THAT THE CURRENT RECALL IS WORDED ALLOWS VW TO DENY THE RECALL WORK SIMPLY BECAUSE OF THE DEGREE OF DEGRADATION TO THE GROUNDS. OVER TIME, THIS FAULT CAN INTERFERE WITH THE SPEEDOMETER, TACHOMETER AND TRANSMISSION SHIFTING OF AUTOMATIC TRANSMISSION VEHICLES. AND ON BOTH AUTOMATIC & MANUAL TRANSMISSION VEHICLES, CAUSES A VERY UNSAFE FAILURE OF THE TRACTION CONTROL SYSTEM WHEN CORNERING OR STOPPING IN NORMAL DAILY ROAD CONDITIONS (BRAKES LOCKING, REAR-END LOSING TRACTION, ETC)

NHTSA complaint #11010197 — an unverified report by a vehicle owner.

SERVICE BRAKES

AS PER NHTSA 16V-913 MY VOLKSWAGEN RABBIT HAS BEEN PRESENTING THE SYMPTOMS STATED IN THE SAFETY RECALL. THE ABS LIGHT, ELECTRONIC STABILITY CONTROL, AND BRAKE LIGHT HAVE COME ON NUMEROUS TIMES AND HARD BRAKING, AND IN NOT SO HARD BRAKING IN THE SNOW. HE PROBLEM HAS PROGRESSIVELY WORSENED TO THE POINT THAT THESE LIGHTS NO LONGER GO OUT AFTER AND IGNITION CYCLE. I AM ESSENTIALLY DRIVING WITHOUT ABS OR STABILITY CONTROL, ONE OF THE MAIN REASONS I PURCHASED THIS CAR. THE CODE FOR U0121 LOST COMMUNICATION WITH ANTI-LOCK BRAKE SYSTEM (ABS) CONTROL MODULE NO LONGER CLEAR WITH A HAND HELD CODE READER OR A LAPTOP RUNNING ROSS-TECH'S VCDS SOFTWARE. I TOOK MY BROKEN VOLKSWAGEN TO DANBURY VW IN DANBURY CT TO PERFORM THE SAFETY RECALL (16V-913). BECAUSE OF NOT BEING ABLE TO COMMUNICATE WITH THE ABS CONTROL MODULE TO UPLOAD THE NEW SOFTWARE, THEY HAVE DENIED THE RECALL AND SAY I MUST FOOT THE BILL TO REPLACE THE MODULE SO THEY CAN THEN UPLOAD THE NEW SOFTWARE TO SEE IF THEY GET THE CODE FOR FAULTY SOLDER JOINT. VOLKSWAGEN IS TRYING TO SIDE STEP THIS ISSUE. I BELIEVE MY CAR WOULD HAVE BEEN ABLE TO UPLOAD THE SOFTWARE WHEN THIS ISSUE FIRST STARTED HAPPENING, BUT NOW THE ABS CONTROL MODULE HAS COMPLETELY FAILED, PROBABLY DUE TO THE BAD SOLDER COMPOUND. NOW THEY ARE DENYING CLAIMS, I AM NOT THE ONLY ONE. THE NTHSA NEEDS TO LOOK DEEPER INTO THIS PROBLEM.

NHTSA complaint #11005418 — an unverified report by a vehicle owner.

SERVICE BRAKES

VEHICLE WAS TAKEN TO A VOLKSWAGEN DEALERSHIP TO PERFORM AN ABS SOFTWARE UPDATE AS PER THE VOLKSWAGEN RECALL NOTICE. PRIOR TO SERVICE, VEHICLE DID NOT DISPLAY ANY WARNING LIGHTS OR ALARMS SOUNDS THAT WOULD INDICATE SERVICE NEEDED. PER THE DEALERSHIP, THE ABS SOFTWARE UPDATE WAS PERFORMED AND AS A RESULT A FAILURE CODE WAS DETECTED THAT DID NOT MATCH THE FAILURE CODE IDENTIFIED PER THE RECALL TEST PLAN. PER THE DEALERSHIP, THE ABS REPAIR AND SOFTWARE UPDATE COULD NOT BE COMPLETED BECAUSE THE FAILURE CODE FOUND IS NOT IDENTIFIED PER THE RECALL TEST PLAN. PER THE DEALERSHIP, THERE IS NO UNDERSTANDING OF THE FAULT CODE RECEIVED, WHETHER IT MAY HAVE BEEN THE RESULT OF THE SOFTWARE UPDATE, OR PERHAPS AN ERROR PERFORMED BY THE TECHNICIAN, AND THAT NO FURTHER DIAGNOSTICS WOULD BE PERFORMED. PER THE DEALERSHIP, THE ABS NEEDS TO REPAIR AT THE EXPENSE OF THE VEHICLE OWNER AND THAT THE DRIVABILITY OF THE VEHICLE MAY BE A CONCERN. DEALERSHIP INSTRUCTED VEHICLE OWNER TO CONTACT VOLKSWAGEN CUSTOMER SERVICE TO DETERMINE IF SERVICE COULD BE PERFORMED AND EXPENSE COVERED BY THE MANUFACTURER WARRANTY. PER VOLKSWAGEN CUSTOMER SERVICE, THERE IS NO UNDERSTANDING AS TO WHY THE FAULT CODE WAS DETECTED AFTER PERFORMING THE ABS SOFTWARE UPDATE AND THAT ADDITIONAL SERVICE, INCLUDING DIAGNOSTICS, WOULD NOT BE PERFORMED OTHER THAN AT THE EXPENSE OF THE VEHICLE OWNER. AT VEHICLE IGNITION, THE ABS AND BRAKE WARNING LIGHTS ARE FLASHING AND THE ALARM SOUND IS HEARD. THE ABS AND BRAKE WARNING LIGHTS CONTINUE TO FLASH WHILE THE VEHICLE IS IN OPERATION AND MOTION.

NHTSA complaint #10985942 — an unverified report by a vehicle owner.

SERVICE BRAKES

I JUST PURCHASED MY USED 2009 VW RABBIT. THE ABS LIGHT CAME ON, TRACTION, BREAK LIGHT, ESP. WENT TO THE DEALERSHIP AND THEY STATED THE ABS PUMP WAS NOT FUNCTIONING. MANY VOLKSWAGEN OWNERS WITH CARS WITHIN THE ABS RECALL YEARS HAVE THE SAME EXACT ISSUE AND VOLKSWAGENS RECALL WILL ONLY COVER THE MODULE PORTION AND NOT THE ABS PUMP (OF COURSE THE MOST EXPENSIVE PART). I WAS QUOTED AN INSANE PRICE FOR THE REPAIRS AND THE PART THAT NEEDS REPAIRS, WHEN PURCHASED, JUST HAPPENS TO COME WITH THE RECALLED PART (THE ELECTRONIC MODULE). I CALLED VOLKSWAGEN AND THEY STATED THAT THE RECALL WAS ONLY FOR TGE ELECTRONIC PORTION AND I WOULD HAVE TO TAKE CARE OF THE PUMP. I BELIEVE THIS FAULTY ELECTRONIC MODULE HAS EVERYTHING TO DO WITH THE PUMP FAILING.

NHTSA complaint #10978574 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS BRAKE MODULE. COMPUTER LOSES COMMUNICATION WITH ABS BRAKE MODULE, POWER STEERING IS DISABLED, ELECTRONIC STABILITY CONTROL IS DISABLED ODOMETER AND SPEEDOMETER BECOME DIABLED. WHEN THIS HAPPENS IT CAN CAUSE OVER STEER AND UNDER STEER. ALMOST CAUSED ACCIDENT ON TWO OCCASIONS. RECALL SENT, VW STILL WON'T FIX THE ISSUE. PREVIOUS COMPLAINT LISTED.

NHTSA complaint #10959618 — an unverified report by a vehicle owner.

SERVICE BRAKES

I RECEIVED NOTICE FEB. 2017, FOR RECALL DUE TO "SAFETY RECALL 45F2-ABS CONTROL MODULE SOFTWARE". UPON TAKING TO DEALERSHIP PER LETTER INSTRUCTIONS, INFORMED THAT "SOFTWARE FIX" WOULD BE ATTEMPTED. IF NOT SUFFICIENT HARDWARE PART WOULD NEED TO BE ORDERED. CAR RETURNED WITH "BRAKE LIGHT FLASHING AND ABS/SKID LIGHTS ON". PART WAS ORDERED BUT NO ETA DATE IS AVAILABLE. THIS HAS BEEN GOING ON FOR A WEEK NOW. CALLS TO VW CORPORATE HAS BEEN TO NO SATISFACTION. THERE SIMPLY IS A "BACK ORDER" ON THE PART. THIS IS UNACCEPTABLE TO PUT OUT A RECALL AND NOT HAVE THE NEEDED PART! MEANTIME DRIVING CAR WITH FLASHING WARNING LIGHTS! WHILE A COURTESY CAR HAS BEEN OFFERED, WHY WOULD I GIVE THEM MY VEHICLE FOR AN UNKNOWN AMOUNT OF TIME! IS THIS GOING TO GO ON FOR 3 WEEKS? 3 MONTHS? A YEAR? NO ONE CAN GIVE ME AN ANSWER. I FEEL THE CAR SHOULD NOT HAVE BEEN TAMPERED WITH IF THE NEEDED PART WAS NOT IN STOCK! SHAME ON VW FOR ISSUING A RECALL AND NOT HAVING THE PARTS READY TO SHIP. DIDN'T THEY LEARN ANYTHING FROM ALL THESE OTHER RECALLS THAT HAVE HAPPENED!?! HOW MANY CARS ARE NOW ON THE ROAD WITH NO ABS SYSTEM IN PLACE????? VW NEEDS TO BE HELD ACCOUNTABLE FOR THIS POOR EXECUTION OF A RECALL AND SERVICING ITS CUSTOMERS IN A TIMELY FASHION. WHAT CAN YOU DO TO HELP?

NHTSA complaint #10959198 — an unverified report by a vehicle owner.

SERVICE BRAKES

2009 VW 2L RABBIT: DRIVING HOME IN THE RAIN, MY CAR HAS UNDER 80K. THE SPEED LIMIT IS 45, BUT IN THE RAIN, I WAS DOING CLOSER TO 40. THE STREET IS A FAIRLY TRAFFICKED ROAD, DOUBLE YELLOW EACH DIRECTION SINGLE LANE EXPANDING TO DOUBLE LANE, CONCRETE ISLANDS, AND STOPLIGHTS. TOTAL DRIVE BEFORE FIRST SHIMMY WAS PROBABLY ABOUT THE 4MILE MARK. THE ABS LIGHT COMES ON, THE ESP/ASR COMES ON, AND THE "BRAKE" TO THE RIGHT OF THAT STARTS FLASHING IN RED. THE CAR SHIMMIED WHEN THIS STARTED, AND THEN THE BRAKES WORKED BUT WERE SQUISHY/SLOPPY GETTING TO A PLACE TO STOP. I WAS INFORMED TO GET THE CAR TOWED TO THE DEALERSHIP. THE DASH LIGHTS START TO FLICKER. AT THE DEALERSHIP THEY SAY IT IS THE WHOLE ABS MODULE, AND REPLACING IT WILL COST ABOUT AS MUCH AS THE CAR. THEY SAY IT IS SAFE TO DRIVE: I DRIVE HOME, BECAUSE THEY SAY THE ABS IS NOT CONNECTED TO VITAL FUNCTIONS, AND ELECTRONICS. THE DASH LIGHT CLEARS. ... DRIVE HOME. LIGHT COMES BACK ON , CAR WIGGLES AND FISHTAILS, AND BRAKES ARE SQUISHY AND NOT AS RESPONSIVE. DASH IS FLICKERING. I WENT ONLINE AND FOUND THIS IS A 2009 KNOWN PROBLEM. I CALL THE DEALERSHIP BACK: BECAUSE THEY ARE IN PROCESS OF A RECALL (I FOUND OUT ON THIS WEBSITE). I AM TOLD I AM SOL BECAUSE IT IS NOT COMPLETED YET, SO I CAN PAY FOR THEIR ARM AND LEG, AND PERHAPS, IF THE GODS ARE KIND, I WILL GET SOME RE-IMBURSMENT AT A LATER DATE. (BUT DON'T COUNT ON IT) ALL OF THE FISHTAILING, AND ELECTRICAL FLASHING, ARE DONE AT SPEEDS OF UNDER 45MPH. THE FACT THAT THIS IS INTERMITTENT (BUT PROBABLY ABOUT TO BECOME PERMANENT) IS SCARY! IF I HAD BEEN DRIVING DURING HIGH TRAFFIC TIMES TODAY, IT COULD HAVE BEEN A VERY UGLY ACCIDENT.

NHTSA complaint #10947124 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WHILE MAKING RIGHT OR LEFT TURNS AND TRAVELING DOWNHILL. THE ABS WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/22/2017*CT

NHTSA complaint #10943904 — an unverified report by a vehicle owner.

SERVICE BRAKES

MY 2009 VW RABBIT HAS HAD INTERMITTENT ABS ISSUES FOR A FEW MONTHS NOW. THE CAR HAS 67K MILES. OCCASIONALLY, WHEN THE ABS ACTIVATES THE THE DASH WILL LIGHT UP WITH THE ABS, BRAKE, AND ESP LIGHT. THE CAR WILL ALSO BEEPS A FEW TIMES. AFTER THIS HAPPENS, THE CAR WILL HAVE NO ABS OR STABILITY CONTROL. RESTARTING THE CAR WILL MAKE THE LIGHTS TURN OFF, BUT THE ISSUE WILL HAPPEN AGAIN WHEN THE ABS IS ACTIVATED.

NHTSA complaint #10934469 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE ABS MODULE IN MY VEHICLE FAILED AROUND 90,000 MILES, WHICH I'M NOW DISCOVERING IS A VERY COMMON FOR THIS PARTICULAR MODEL AND YEAR. THE ABS SYSTEM CEASED TO FUNCTION BUT OTHER SYSTEMS WERE AFFECTED AS WELL; MY SPEEDOMETER WOULD STOP WORKING FOR SEVERAL MINUTES AT A TIME, AS WELL AS MY FUEL GAUGE. POWER STEERING WOULD CUT OUT AND I WOULD EXPERIENCE A CONSIDERABLE LOSS OF POWER FROM THE ENGINE. I WAS NEARLY HIT WHILE CROSSING A BUSY INTERSECTION BECAUSE I COULDN'T GET ANY ACCELERATION FROM THE CAR. THE CHECK ENGINE LIGHT HAS ALSO BEEN TRIGGERED INTERMITTENTLY BY THIS PROBLEM SO I HAVEN'T BEEN ABLE TO PASS A SMOG CHECK, MAKING MY VEHICLE ILLEGAL TO DRIVE IN THE STATE OF CALIFORNIA WHERE I'M STATIONED WITH THE MARINES. VOLKSWAGEN DEALERSHIPS ARE CHARGING MORE THAN $1,500 TO FIX THE ISSUE AND THERE HAS BEEN NO RECALL ISSUED FOR THE PROBLEM.

NHTSA complaint #10929481 — an unverified report by a vehicle owner.