17 of the
81 complaints about the 2016 Acura ILX are about the
airbag system — 21% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
38,000 miles.
The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the vehicle was rear-ended by another vehicle. The contact stated that the airbags did not deploy during the crash. The contact did not sustain injuries at the scene and no medical attention was provided immediately following the crash. However, the contact later experienced lower back and neck injuries. A police report was filed. The vehicle was not towed after the crash. The dealer was not contacted. The vehicle was not diagnosed or repaired. Additionally, the contact stated that while refueling the vehicle, approximately half of the fuel would disappear after the vehicle was started, with no warning light illuminated. The vehicle was later taken to a dealer for bodywork repairs related to the rear-end damage. The contact was informed that repairs had been completed to the fuel pocket area of the vehicle however the vehicle was not diagnosed related for the fuel system failure. The manufacturer was made aware of the failure. The failure mileage was approximately 94,815
NHTSA complaint #11740643 — an unverified report by a vehicle owner.
Zephyrhills, FL
AIR BAGS
Airbag light on per dealership needs driver airbag replaced was on recall, then retracted from recall
NHTSA complaint #11721518 — an unverified report by a vehicle owner.
Mundelein, IL
AIR BAGS
I own a 2016 Acura ILX and recently discovered multiple federally mandated safety recalls affecting my vehicle, including a brake master cylinder recall, fuel pump recall, driveshaft separation recall, and Takata airbag recall. I have owned this vehicle for over seven years and was never notified by mail or otherwise at my correct address that these safety recalls existed. One recall is currently active, but the dealership advised they cannot perform the repair due to parts unavailability until March, leaving me to operate a vehicle with a known brake-related safety defect. The remaining recalls are listed as not active, yet were never completed, and the dealer refused to perform them. I am concerned that required safety defects were not properly communicated or remedied, placing me and others at risk.
NHTSA complaint #11716661 — an unverified report by a vehicle owner.
Temecula, CA
AIR BAGS
Noticed loss of power, car would randomly go into limp mode while driving, I’d have to pull off to the side and restart the vehicle. Sometimes would hesitate or jerk.(this happened on the free way since I’m frequently on them) driveshaft feels likes it’s not performing 100%
NHTSA complaint #11488444 — an unverified report by a vehicle owner.
Jacksonville, FLCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2016 ACURA ILX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, THE CONTACT STATED THAT SHE WAS T-BONED BY ANOTHER VEHICLE WHILE EXITING THE HIGHWAY. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT ALSO STATED THAT THE DRIVER SIDE WINDOW SHATTERED INTO SEVERAL PIECES AS A RESULT OF THE IMPACT. THE CONTACT DID NOT RECEIVED MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOTALED AT THE SCENE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT TOW YARD. THE CONTACT SOUGHT MEDICAL TREATMENT AFTER THE ACCIDENT FOR GLASS THAT HAD BEEN LODGED INTO VARIOUS PARTS OF HER BODY. THE NEXT DAY, THE CONTACT WENT TO HER PRIMARY DOCTOR WHERE AN X-RAY DISCOVERED A BULGING DISC IN HER BACK AND BRUISES TO HER LEFT HIP AND LEFT SHOULDER. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FL 32244) AND THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND NEITHER OFFERED ANY ASSISTANCE FOR THE MATTER. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN DUE TO SUSPECTED ODOMETER FRAUD ON THE VEHICLE.
NHTSA complaint #11352532 — an unverified report by a vehicle owner.
at 50,000 milesJacksonville, FL
AIR BAGS
FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE), THE BRAKES SYSTEM SETS OFF SENSORS, ABS LIGHT ON, AIRBAG LIGHT ON (ALL THOUGH DEALERSHIP STATED THEY REPAIRED THAT RECALL). POWERTRAIN AND TRANSMISSION LEAKING, CHECK HILL START ASSIST SYSTEM, CHECK VSA SYSTEM, FOUND RECALL FOR POWERTRAIN ON INTERNET THAT WAS FROM JULY 2019 THAT I HAVE NOT BEEN NOTIFIED ABOUT. COMPLAINED ABOUT PAINT FADING ON HOOD OVER ENGINE, COMPLAINED ABOUT SHOCKS AND STRUTS THAT DON'T NEED REPLACEMENT BUT THERE IS SOMETHING LOOSE THAT IS MAKING NOISE, I HAVE UPDATED HOME ADDRESS WITH ACURA BUT EVEN SO WHEN I MOVED IN 2017 I DID A CHANG OF ADDRESS. THEY HAVE REPLACED ALTERNATOR, THAT I DON'T BELIEVE NEEDED CHANGING AT THAT TIME, SERVICE TECH AT ONE DEALERSHIP TOLD ME IF I SERVICED MY CAR WOULD BURN UP BUT OF COURSE OFFERED ME TO BUY A NEW CAR. ACURA SERVICE AT SEVERAL DEALERSHIPS HAVE NEVER GIVEN ME PICTURES OR MENTIONED TRANSMISSIONS LEAK BUT HONDA GAVE ME ALL EVIDENCE. METAL SOUND TRANSMISSION IS PERMEATED SHOWING THIS HAS BEEN A PROBLEM THREW SEVERAL INSPECTIONS THAT ARE ALL DOCUMENTED WITH ACURA.
NHTSA complaint #11277316 — an unverified report by a vehicle owner.
at 11,500 milesHouston, TXCrash2 injured
AIR BAGS
"TAKATA RECALL" I WAS INVOLVED IN A WRECK WITH AN 18 WHEELER. I WAS IN THE RIGHT LANE TRAVELING SOUTH ON HWY 59 RIGHT OUTSIDE OF GARRISON, TX AND THE 18 WHEELER WAS IN THE LEFT LANE. THE 18 WHEELER CAME INTO MY LANE HITTING MY REAR DRIVERS SIDE BUMPER. THIS KNOCKED MY VEHICLE OUT OF THE RIGHT LANE AND PERPENDICULAR TO THE LEFT LANE. THEN THE FRONT OF THE 18 WHEELER HIT MY ENTIRE DRIVERS SIDE AND PLOWED MY VEHICLE DOWN THE HIGHWAY A SIGNIFICANT DISTANCE. AFTERWARDS MY CAR WENT INTO A TAIL SPIN. MY VEHICLE STOPPED IN THE MEDIAN LANE FACING SOUTH ON HWY 59 WITH THE HOOD OF MY VEHICLE POINTED INTO THE LEFT NORTHBOUND LANE. THE CRASH REPORT STATES A SPEED OF 75 MPH. MY DRIVERS SIDE AIRBAGS FAILED TO DEPLOY WHEN I WAS STRUCK BY THE 18 WHEELER.
NHTSA complaint #10911327 — an unverified report by a vehicle owner.
East Setauket, NY
AIR BAGS
TAKATA RECALL. TAKING A LONG TIME FOR RESOLUTION.
NHTSA complaint #10897094 — an unverified report by a vehicle owner.
Oviedo, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10893460 — an unverified report by a vehicle owner.
SAN Diego, CA
AIR BAGS
KEARNY MESA ACURA DEALERSHIP IN SAN DIEGO, CA. HASN'T FIX THE TAKATA AIR BAG IN MY CAR. I'VE BEEN WORKING ON THIS ITEM FOR ONE YEAR. THEY DO NOT RETURN CALLS, WILL NOT SCHEDULE REPAIR, HANG UP ON YOU, BAD BUSINESS PEOPLE!!!!
NHTSA complaint #10883002 — an unverified report by a vehicle owner.
Miami, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/02/16*LJ UPDATED 08/10/16.
NHTSA complaint #10873708 — an unverified report by a vehicle owner.
Woodmere, NY
AIR BAGS
2016 ACURA ILX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FAULTY DRIVERS AIRBAG INFLATOR RECALL NOTICE. *SMD
NHTSA complaint #10873054 — an unverified report by a vehicle owner.
at 26,000 milesPeoria, AZ
AIR BAGS
2016 ACURA ILX 1. BREAKS SQUEAL WHEN COMING TO A STOP. DEALERSHIP STATED THEY REPLACED THE ROTORS WITH A MORE INDUSTRIAL ROTOR. ALTHOUGH THERE IS NO RECALL, THE DEALERSHIP STATED ITS BECOMING A COMMON COMPLAINT FOR THE ILX. SEEMED TO BE WELL FOR A WHILE BUT PROBLEM HAS RESURFACED. 2. BACK WINDOWS MISALIGNED. TOOK TO DEALERSHIP AND PARTS NEEDED TO BE ORDERED TO FIX THE ISSUE. 3. TAKATA INFLATORS. TAKATA SHOULD TAKE RESPONSIBILITY AND PAY FOR A COMPARABLE RENTAL VEHICLE. SAFETY SHOULD BE A TOP PRIORITY CONSIDERING THEY MANUFACTURED A DEFECTIVE PRODUCT AND APPARENTLY DID NOT DO ENOUGH TESTING BEFORE RELEASE. I DON'T BLAME HONDA, I BLAME TAKATA FOR ONLY DOING THE BARE MINIMUM AND BACKING THE CAR DEALERSHIPS INTO A CORNER. NEXT TIME I PURCHASE A VEHICLE, I WILL BE CHECKING THE AIR BAG MANUFACTURER BEFORE I BUY! CAR DEALERSHIP HAS BEEN AMAZING AND HAS WONDERFUL SERVICE!
NHTSA complaint #10852744 — an unverified report by a vehicle owner.
Cathedral City, CA
AIR BAGS
I RECEIVED A RECALL NOTICE IN THE MAIL LESS THAN A WEEK AGO FOR THE EXPLODING DANGEROUS AIRBAGS. I TRIED TO BRING MY CAR INTO THE DEALERSHIP OVER THE WEEKEND BUT I WAS TOLD THAT THERE WAS NO "CUSTOMER SERVICE" ON THE WEEKENDS SO I HAD TO DRIVE MY CAR TO WORK ON MONDAY. THE NEXT DAY ON TUESDAY I MISSED A FEW HOURS OF WORK BECAUSE THE DEALERSHIPS RENTAL SERVICE IS ONLY OPEN DURING MY WORKING HOURS. WHEN I TURNED MY CAR IN THEY TOLD ME THAT THEY WON'T COVER THE INSURANCE WHICH MEANS I HAVE TO BUY EXTRA INSURANCE ON THE LOANER CAR. WHY DO I HAVE TO PAY FOR THE EXTRA INSURANCE? ISN'T ACURA RESPONSIBLE FOR THAT? NOW I HAVE TO PAY INSURANCE ON MY ACURA AND THE RENTAL VEHICLE! THIS ISN'T RIGHT AT ALL. I CALLED MY INSURANCE COMPANY TO SEE IF THEY CAN DO A TEMPORARY CHANGE OF VEHICLES AND THEY SAID THAT THEY COULD ONLY DO IT FOR A MAXIMUM OF TWO WEEKS. UNFORTUNATELY, TWO WEEKS WON'T BE ENOUGH TIME SINCE ACURA TOLD ME THAT IT WILL TAKE UP TO TWO MONTHS FOR MY AIRBAG TO BE FIXED. I DON'T THINK ANYONE WHO HAS A RECALL FOR THAT LONG PERIOD OF TIME SHOULD BE FORCED TO PAY FOR THE INSURANCE FOR A RENTAL CAR - THAT IS ACURA'S RESPONSIBILITY.
NHTSA complaint #10851086 — an unverified report by a vehicle owner.
Hawaiian Gardens, CA
AIR BAGS
I HAVE TAKEN MY CAR ALREADY FOR SERVICE FOR THE SQUEAKY BRAKES AND IT KEEPS COMING BACK. THERE IS NO REASON WHY A 2016 YEAR OLD VEHICLE SHOULD BE HAVING SQUEAKY BRAKES.
NHTSA complaint #10850336 — an unverified report by a vehicle owner.
Hawaiian Gardens, CA
AIR BAGS
I GOT THE SAFETY RECALL FOR THE AIBAGS ON WEDENESDAY AND WENT TO THE CERRITOS ACURA DEALER TO DISCUSS MY NEEDS AND CONCERNS TO THIS MATTER. WHAT THEY WERE ABLE TO DO WAS SET ME UP IN A RENTAL CAR THROUGH ENTERPRISE. THE RENTAL CAR PROVIDED TO ME WAS A 2016 HYUDAI SONATA STD MODEL. YES, IT WAS A STANDARD MODEL ONLY. I PURCHASED MY 2016 ACURA ILX WITH ASPEC PCKG WHICH INCLUDES MOONROOF, UPGRADED ALLOY WHEELS AND MY HEATED SEATS, MY TOUCHSCREEN. ALL THESE FEATURES I AM MISSING OUT ON THIS HYUNDAI I WAS REPLACED MEANWHILE PARTS ARE AVAILABLE. IT IS AN ICONVENIENCE FOR ME SINCE I AM PAYING $550 A MONTH FOR MY CAR PAYMENT AND I HAVE TO BE DRIVING THIS 2016 HYUNDAI SONATA THAT DOES NOT EVEN HAVE A BACK UP CAMERA? THIS IS UNFAIR AND UNREASONABLE!! THIS IS A MAJOR DOWNGRADE FOR ME AND I WILL TAKE THIS INTO MY OWN MATTERS TO MAKE IT KNOWN THAT I AM A VERY UNHAPPY CUSTOMER.
NHTSA complaint #10850338 — an unverified report by a vehicle owner.
Clearwater, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTIFICATION LETTER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ UPDATED 06/15/16.
NHTSA complaint #10850269 — an unverified report by a vehicle owner.