67 of the
391 complaints about the 2017 Acura MDX are about the
driver-assist systems — 17% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
39,030 miles.
B
67
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Adaptive Cruise Control
1623.9%
Warning
1319.4%
Warnings
1116.4%
Automatic Emergency Braking
1014.9%
Assist
811.9%
Blind Spot Detection
69.0%
Warnings
23.0%
Rearview System Braking
11.5%
Driver Assist & Collision Avoidance across every Acura MDX year
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The forward facing camera or monocular attached to the windshield has malfunctioned and is a wide spread issue across multiple models and years. When this item fails due to high heat which causes the camera (CMOS Image sensor) to degrade, the owner is given a slew of warnings and loses a lot of functionality. The dealership quotes an enormous amount of money to replace/calibrate the camera typically between $1500-2500 depending on location. Functionality that is lost includes cruise control, adaptive cruise control, lane departure warning, lane keeping assistance and most importantly adaptive braking. There are also numerous dash lights and repetitive warnings that pop up for each bit of functionality that is broken. So while driving the user will see changing text and hear beeps to inform the driver of these deactivated features which is a major distraction and takes away from the drivers concentration on safe driving. Looking online this issue has been reported by drivers of multiple models and years of both Honda and Acura which means it is wide spread and should be classified as a recall. Just some of the models mentioned are Acura MDX, RDX, TLX, Honda Civic, Accord, CR-V, Ridgeline, Odyssey and potentially others. There is no reason that a camera should fail across all these models spanning over a decade at such high numbers outside of an engineering failure that Honda does not want fork out money for to keep their drivers safe. A couple example part numbers would be 36160-TYS-A02-M1 and 36160-TJB-A040-M1.
NHTSA complaint #11757951 — an unverified report by a vehicle owner.
Newport News, VA
LANE DEPARTURE: WARNING
The forward facing camera or monocular attached to the windshield has malfunctioned and is a wide spread issue across multiple models and years. When this item fails due to high heat which causes the camera (CMOS Image sensor) to degrade, the owner is given a slew of warnings and loses a lot of functionality. The dealership quotes an enormous amount of money to replace/calibrate the camera typically between $1500-2500 depending on location. Functionality that is lost includes cruise control, adaptive cruise control, lane departure warning, lane keeping assistance and most importantly adaptive braking. There are also numerous dash lights and repetitive warnings that pop up for each bit of functionality that is broken. So while driving the user will see changing text and hear beeps to inform the driver of these deactivated features which is a major distraction and takes away from the drivers concentration on safe driving. Looking online this issue has been reported by drivers of multiple models and years of both Honda and Acura which means it is wide spread and should be classified as a recall. Just some of the models mentioned are Acura MDX, RDX, TLX, Honda Civic, Accord, CR-V, Ridgeline, Odyssey and potentially others. There is no reason that a camera should fail across all these models spanning over a decade at such high numbers outside of an engineering failure that Honda does not want fork out money for to keep their drivers safe. A couple example part numbers would be 36160-TYS-A02-M1 and 36160-TJB-A040-M1.
NHTSA complaint #11757951 — an unverified report by a vehicle owner.
Newport News, VA
LANE DEPARTURE: ASSIST
The forward facing camera or monocular attached to the windshield has malfunctioned and is a wide spread issue across multiple models and years. When this item fails due to high heat which causes the camera (CMOS Image sensor) to degrade, the owner is given a slew of warnings and loses a lot of functionality. The dealership quotes an enormous amount of money to replace/calibrate the camera typically between $1500-2500 depending on location. Functionality that is lost includes cruise control, adaptive cruise control, lane departure warning, lane keeping assistance and most importantly adaptive braking. There are also numerous dash lights and repetitive warnings that pop up for each bit of functionality that is broken. So while driving the user will see changing text and hear beeps to inform the driver of these deactivated features which is a major distraction and takes away from the drivers concentration on safe driving. Looking online this issue has been reported by drivers of multiple models and years of both Honda and Acura which means it is wide spread and should be classified as a recall. Just some of the models mentioned are Acura MDX, RDX, TLX, Honda Civic, Accord, CR-V, Ridgeline, Odyssey and potentially others. There is no reason that a camera should fail across all these models spanning over a decade at such high numbers outside of an engineering failure that Honda does not want fork out money for to keep their drivers safe. A couple example part numbers would be 36160-TYS-A02-M1 and 36160-TJB-A040-M1.
NHTSA complaint #11757951 — an unverified report by a vehicle owner.
Lake City, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
I am reporting repeated failures of the front safety camera / Collision Mitigation Braking System (CMBS) on my 2017 Acura MDX Tech (FWD). The vehicle has experienced intermittent and sudden loss of all ADAS safety functions, including CMBS, Lane Keeping Assist, Adaptive Cruise Control, and Road Departure Mitigation. The failures occur without warning, while driving at normal speeds. The dash displays “Safety Support System Problem,” “Collision Mitigation System Problem,” “Lane Keeping Assist Problem,” and related alerts. When this happens, all forward‑facing safety systems shut down, increasing the risk of collision. The issue is persistent and unpredictable. It has occurred in clear weather, dry roads, and normal driving conditions. The vehicle does not have the Advance package or surround‑view system; this is the standard Tech‑package front camera. Multiple Acura service departments have confirmed the problem is caused by a faulty front monocular camera module (part number 36160‑TZ5‑A36). Acura has superseded this part several times (A63, A64, A65, A66), indicating an ongoing design or reliability issue. Replacement cost is extremely high, and the failure disables federally‑relevant safety systems. This is a safety‑critical component. When the camera fails, the vehicle loses collision‑avoidance capability, lane‑keeping assistance, and adaptive cruise control. The failure happens while the vehicle is in motion, creating a risk of rear‑end collisions or lane‑departure accidents. I am requesting NHTSA review this issue for potential defects in the Acura MDX front safety camera system.
NHTSA complaint #11755602 — an unverified report by a vehicle owner.
Lake City, FL
LANE DEPARTURE: WARNING
I am reporting repeated failures of the front safety camera / Collision Mitigation Braking System (CMBS) on my 2017 Acura MDX Tech (FWD). The vehicle has experienced intermittent and sudden loss of all ADAS safety functions, including CMBS, Lane Keeping Assist, Adaptive Cruise Control, and Road Departure Mitigation. The failures occur without warning, while driving at normal speeds. The dash displays “Safety Support System Problem,” “Collision Mitigation System Problem,” “Lane Keeping Assist Problem,” and related alerts. When this happens, all forward‑facing safety systems shut down, increasing the risk of collision. The issue is persistent and unpredictable. It has occurred in clear weather, dry roads, and normal driving conditions. The vehicle does not have the Advance package or surround‑view system; this is the standard Tech‑package front camera. Multiple Acura service departments have confirmed the problem is caused by a faulty front monocular camera module (part number 36160‑TZ5‑A36). Acura has superseded this part several times (A63, A64, A65, A66), indicating an ongoing design or reliability issue. Replacement cost is extremely high, and the failure disables federally‑relevant safety systems. This is a safety‑critical component. When the camera fails, the vehicle loses collision‑avoidance capability, lane‑keeping assistance, and adaptive cruise control. The failure happens while the vehicle is in motion, creating a risk of rear‑end collisions or lane‑departure accidents. I am requesting NHTSA review this issue for potential defects in the Acura MDX front safety camera system.
NHTSA complaint #11755602 — an unverified report by a vehicle owner.
Lake City, FL
LANE DEPARTURE: ASSIST
I am reporting repeated failures of the front safety camera / Collision Mitigation Braking System (CMBS) on my 2017 Acura MDX Tech (FWD). The vehicle has experienced intermittent and sudden loss of all ADAS safety functions, including CMBS, Lane Keeping Assist, Adaptive Cruise Control, and Road Departure Mitigation. The failures occur without warning, while driving at normal speeds. The dash displays “Safety Support System Problem,” “Collision Mitigation System Problem,” “Lane Keeping Assist Problem,” and related alerts. When this happens, all forward‑facing safety systems shut down, increasing the risk of collision. The issue is persistent and unpredictable. It has occurred in clear weather, dry roads, and normal driving conditions. The vehicle does not have the Advance package or surround‑view system; this is the standard Tech‑package front camera. Multiple Acura service departments have confirmed the problem is caused by a faulty front monocular camera module (part number 36160‑TZ5‑A36). Acura has superseded this part several times (A63, A64, A65, A66), indicating an ongoing design or reliability issue. Replacement cost is extremely high, and the failure disables federally‑relevant safety systems. This is a safety‑critical component. When the camera fails, the vehicle loses collision‑avoidance capability, lane‑keeping assistance, and adaptive cruise control. The failure happens while the vehicle is in motion, creating a risk of rear‑end collisions or lane‑departure accidents. I am requesting NHTSA review this issue for potential defects in the Acura MDX front safety camera system.
NHTSA complaint #11755602 — an unverified report by a vehicle owner.
Metairie, LA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Problem Description: I am reporting a safety-related issue affecting multiple driver assistance systems on my 2017 Acura MDX. While driving, the vehicle displays several warning messages at the same time, including: Adaptive Cruise Control (ACC) Problem Lane Keeping Assist System (LKAS) Problem Road Departure Mitigation (RDM) System Problem Collision Mitigation Braking System (CMBS) Problem When these warnings appear, all of these safety systems become unavailable. The warning indicators remain on, and the systems do not function even after restarting the vehicle. The 12-volt battery was replaced approximately one month before this issue began, and the engine starts and runs normally. Despite the new battery, the warnings continue to appear, making the vehicle's advanced safety features unusable. This appears to be a widespread issue reported by many owners of the 2017 Acura MDX. Since multiple critical safety systems fail simultaneously, I believe this may be related to a defect in the vehicle's electrical system, charging system, control modules, wiring, or communication network. Because these features are designed to help prevent accidents, their sudden loss creates a significant safety concern. I respectfully request that Acura investigate this issue and consider issuing a recall or extending warranty coverage if a common manufacturing defect is identified.
NHTSA complaint #11754620 — an unverified report by a vehicle owner.
Metairie, LA
FORWARD COLLISION AVOIDANCE: WARNINGS
Problem Description: I am reporting a safety-related issue affecting multiple driver assistance systems on my 2017 Acura MDX. While driving, the vehicle displays several warning messages at the same time, including: Adaptive Cruise Control (ACC) Problem Lane Keeping Assist System (LKAS) Problem Road Departure Mitigation (RDM) System Problem Collision Mitigation Braking System (CMBS) Problem When these warnings appear, all of these safety systems become unavailable. The warning indicators remain on, and the systems do not function even after restarting the vehicle. The 12-volt battery was replaced approximately one month before this issue began, and the engine starts and runs normally. Despite the new battery, the warnings continue to appear, making the vehicle's advanced safety features unusable. This appears to be a widespread issue reported by many owners of the 2017 Acura MDX. Since multiple critical safety systems fail simultaneously, I believe this may be related to a defect in the vehicle's electrical system, charging system, control modules, wiring, or communication network. Because these features are designed to help prevent accidents, their sudden loss creates a significant safety concern. I respectfully request that Acura investigate this issue and consider issuing a recall or extending warranty coverage if a common manufacturing defect is identified.
NHTSA complaint #11754620 — an unverified report by a vehicle owner.
Metairie, LA
LANE DEPARTURE: WARNING
Problem Description: I am reporting a safety-related issue affecting multiple driver assistance systems on my 2017 Acura MDX. While driving, the vehicle displays several warning messages at the same time, including: Adaptive Cruise Control (ACC) Problem Lane Keeping Assist System (LKAS) Problem Road Departure Mitigation (RDM) System Problem Collision Mitigation Braking System (CMBS) Problem When these warnings appear, all of these safety systems become unavailable. The warning indicators remain on, and the systems do not function even after restarting the vehicle. The 12-volt battery was replaced approximately one month before this issue began, and the engine starts and runs normally. Despite the new battery, the warnings continue to appear, making the vehicle's advanced safety features unusable. This appears to be a widespread issue reported by many owners of the 2017 Acura MDX. Since multiple critical safety systems fail simultaneously, I believe this may be related to a defect in the vehicle's electrical system, charging system, control modules, wiring, or communication network. Because these features are designed to help prevent accidents, their sudden loss creates a significant safety concern. I respectfully request that Acura investigate this issue and consider issuing a recall or extending warranty coverage if a common manufacturing defect is identified.
NHTSA complaint #11754620 — an unverified report by a vehicle owner.
Harrison, NJ
LANE DEPARTURE: WARNING
I am reporting a severe safety defect regarding the sudden, unprovoked failure of the AcuraWatch driver-assist camera system (affecting LKAS, ADAS, and the Collision Mitigation Braking System), which directly and unexpectedly alters the vehicle’s powertrain and driving dynamics without driver input. While driving, the front windshield monocular camera module experienced an internal electronic failure, immediately lighting up multiple critical safety warning indicators on the dashboard and permanently disabling all forward collision prevention and lane-keep capabilities. I urge NHTSA to open a safety defect investigation into 2016–2019 Acura MDX models regarding camera system degradation and its hazardous, cascading impact on transmission shift timing and vehicle deceleration behavior.
NHTSA complaint #11748193 — an unverified report by a vehicle owner.
Harrison, NJ
FORWARD COLLISION AVOIDANCE: WARNINGS
I am reporting a severe safety defect regarding the sudden, unprovoked failure of the AcuraWatch driver-assist camera system (affecting LKAS, ADAS, and the Collision Mitigation Braking System), which directly and unexpectedly alters the vehicle’s powertrain and driving dynamics without driver input. While driving, the front windshield monocular camera module experienced an internal electronic failure, immediately lighting up multiple critical safety warning indicators on the dashboard and permanently disabling all forward collision prevention and lane-keep capabilities. I urge NHTSA to open a safety defect investigation into 2016–2019 Acura MDX models regarding camera system degradation and its hazardous, cascading impact on transmission shift timing and vehicle deceleration behavior.
NHTSA complaint #11748193 — an unverified report by a vehicle owner.
Alexandria, VA
FORWARD COLLISION AVOIDANCE: WARNINGS
Various warning lights appear randomly for collision system, lane departure system and brake system and the radio power glitches on/off while driving on highway. I tested the battery and it's good. At one point I was just about to enter a car wash and the radio power glitched off and then a transmission warning appeared and the car shifted to N and I couldn't shift to Drive. I pushed the P button and the dash just showed a blinking P with the transmission warning. With a whole line of cars behind me for the car wash I was in a panic of course. I turned the car off for about a minute and restarted and was able to get it back to normal but had this issue happened while driving then It would've been dangerous.
NHTSA complaint #11747695 — an unverified report by a vehicle owner.
Alexandria, VA
LANE DEPARTURE: WARNING
Various warning lights appear randomly for collision system, lane departure system and brake system and the radio power glitches on/off while driving on highway. I tested the battery and it's good. At one point I was just about to enter a car wash and the radio power glitched off and then a transmission warning appeared and the car shifted to N and I couldn't shift to Drive. I pushed the P button and the dash just showed a blinking P with the transmission warning. With a whole line of cars behind me for the car wash I was in a panic of course. I turned the car off for about a minute and restarted and was able to get it back to normal but had this issue happened while driving then It would've been dangerous.
NHTSA complaint #11747695 — an unverified report by a vehicle owner.
Butler, NJ
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have my LKAS lights, collision mitigation light on, road departure mitigation lights on..
NHTSA complaint #11747452 — an unverified report by a vehicle owner.
Butler, NJ
FORWARD COLLISION AVOIDANCE: WARNINGS
I have my LKAS lights, collision mitigation light on, road departure mitigation lights on..
NHTSA complaint #11747452 — an unverified report by a vehicle owner.
Fort Worth, TX
LANE DEPARTURE: ASSIST
While driving my LKAS, ABS, and Lane assist lights will come on intermittently. When this happens I am not able to use cruise control. I have noticed that my vehicle has an issue accelerating before the lights come on. This is putting the safety of me and passengers at risk. The dealership has not been able to replicate the issue. The dealership and independent mechanics are not able to figure out what is causing the issue. I have spent close to $4,000 trying to figure out what the cause is, and nothing is showing up.
NHTSA complaint #11738702 — an unverified report by a vehicle owner.
Fort Worth, TX
LANE DEPARTURE: WARNING
While driving my LKAS, ABS, and Lane assist lights will come on intermittently. When this happens I am not able to use cruise control. I have noticed that my vehicle has an issue accelerating before the lights come on. This is putting the safety of me and passengers at risk. The dealership has not been able to replicate the issue. The dealership and independent mechanics are not able to figure out what is causing the issue. I have spent close to $4,000 trying to figure out what the cause is, and nothing is showing up.
NHTSA complaint #11738702 — an unverified report by a vehicle owner.
While driving my LKAS, ABS, and Lane assist lights will come on intermittently. When this happens I am not able to use cruise control. I have noticed that my vehicle has an issue accelerating before the lights come on. This is putting the safety of me and passengers at risk. The dealership has not been able to replicate the issue. The dealership and independent mechanics are not able to figure out what is causing the issue. I have spent close to $4,000 trying to figure out what the cause is, and nothing is showing up.
NHTSA complaint #11738702 — an unverified report by a vehicle owner.
While driving on the interstate over 2 hours from home the car put itself into neutral and almost caused us to get into a collision. While accelerating after a construction zone, the lights on the dash of the vehicle lit up with transmission, emissions, electronic parking brake, and more codes. The car shifted itself into neutral while running between 65-70 mph on the interstate. Multiple vehicles were accelerating after the 55 mph work zone area was over, and we had to swerve between cars to get to the shoulder of the road because the vehicle lost all acceleration capabilities. We have taken the vehicle to the dealer for past recalls and software updates and mentioned this issue happening before and were told that the vehicle showed no codes concerning the electronic parking brake issue. Upon further investigation, there are multiple reports and forums of this particular vehicle having the same issue. Its a miracle we didn't get involved in a massive collision with semi trucks and other vehicles amongst us when the vehicle lost all ability to accelerate. This could cause a huge problem if it were to happen again in a more populated area or at increased speeds. We were stuck on the side of the road for 4 hours waiting on a flatbed to tow it because it locks up the AWD system with the electronic parking brake and doesn't allow the wheels to move. This is the second time we've had it towed for this same issue only to be told that it's not a problem. I'm willing to bet that the company knows exactly what the issue is but won't issue a recall because they don't classify it as a safety recall until people start losing their lives or cost the company stockholders money. This problem has the ability to cause major harm or death to people with this vehicle if it were to shift itself into neutral or lock up the electronic parking brake while in a heavy populated area. I hope they issue a safety recall and hold the company accountable before people lose their life.
NHTSA complaint #11736956 — an unverified report by a vehicle owner.
Ann Arbor, MI
FORWARD COLLISION AVOIDANCE: WARNINGS
The multipurpose front camera on my 2017 Acura MDX failed with DTC U3000‑49, disabling LKAS, ACC, CMBS, and FCW. Acura issued Service Bulletin 23‑008 acknowledging a software defect, but my VIN was denied eligibility despite matching the bulletin’s criteria. This is a safety‑critical failure affecting many owners, and Acura is forcing consumers to pay for camera replacement instead of providing the software fix. My 2017 Acura MDX (VIN [XXX] ) is experiencing a failure of the multipurpose front camera, which controls several collision‑avoidance systems including: Lane Keeping Assist System (LKAS) Adaptive Cruise Control (ACC) Collision Mitigation Braking System (CMBS) Forward Collision Warning (FCW) All of these systems became disabled, and the vehicle displays multiple warning lights. The diagnostic code stored is U3000‑49 (FCW/LDW Camera Unit Malfunction). Acura issued Service Bulletin 23‑008, which states that: “A problem exists with the detection logic in the multipurpose camera software.” The bulletin applies to all 2017–2018 Acura MDX trims, and the corrective action is a software update to the camera module. My vehicle matches the exact symptoms described in the bulletin. However, Acura and the dealership informed me that my VIN is “not eligible” for the update, even though the bulletin explicitly lists my model year and trim. Instead, I was told I must pay for a full camera replacement, costing over $1,200, despite Acura acknowledging the issue is software‑related. This leaves me with a disabled safety system and no manufacturer‑supported remedy. The failure is widespread among 2017 MDX owners, and many report identical symptoms and identical denials of coverage. Because this defect disables multiple federally relevant safety systems simultaneously, I believe this should be treated as a safety recall, not a customer‑paid repair. I am requesting that NHTSA investigate this issue and require Acura to provide the software update.Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11733788 — an unverified report by a vehicle owner.
Ann Arbor, MI
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The multipurpose front camera on my 2017 Acura MDX failed with DTC U3000‑49, disabling LKAS, ACC, CMBS, and FCW. Acura issued Service Bulletin 23‑008 acknowledging a software defect, but my VIN was denied eligibility despite matching the bulletin’s criteria. This is a safety‑critical failure affecting many owners, and Acura is forcing consumers to pay for camera replacement instead of providing the software fix. My 2017 Acura MDX (VIN [XXX] ) is experiencing a failure of the multipurpose front camera, which controls several collision‑avoidance systems including: Lane Keeping Assist System (LKAS) Adaptive Cruise Control (ACC) Collision Mitigation Braking System (CMBS) Forward Collision Warning (FCW) All of these systems became disabled, and the vehicle displays multiple warning lights. The diagnostic code stored is U3000‑49 (FCW/LDW Camera Unit Malfunction). Acura issued Service Bulletin 23‑008, which states that: “A problem exists with the detection logic in the multipurpose camera software.” The bulletin applies to all 2017–2018 Acura MDX trims, and the corrective action is a software update to the camera module. My vehicle matches the exact symptoms described in the bulletin. However, Acura and the dealership informed me that my VIN is “not eligible” for the update, even though the bulletin explicitly lists my model year and trim. Instead, I was told I must pay for a full camera replacement, costing over $1,200, despite Acura acknowledging the issue is software‑related. This leaves me with a disabled safety system and no manufacturer‑supported remedy. The failure is widespread among 2017 MDX owners, and many report identical symptoms and identical denials of coverage. Because this defect disables multiple federally relevant safety systems simultaneously, I believe this should be treated as a safety recall, not a customer‑paid repair. I am requesting that NHTSA investigate this issue and require Acura to provide the software update.Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11733788 — an unverified report by a vehicle owner.
Ann Arbor, MI
LANE DEPARTURE: WARNING
The multipurpose front camera on my 2017 Acura MDX failed with DTC U3000‑49, disabling LKAS, ACC, CMBS, and FCW. Acura issued Service Bulletin 23‑008 acknowledging a software defect, but my VIN was denied eligibility despite matching the bulletin’s criteria. This is a safety‑critical failure affecting many owners, and Acura is forcing consumers to pay for camera replacement instead of providing the software fix. My 2017 Acura MDX (VIN [XXX] ) is experiencing a failure of the multipurpose front camera, which controls several collision‑avoidance systems including: Lane Keeping Assist System (LKAS) Adaptive Cruise Control (ACC) Collision Mitigation Braking System (CMBS) Forward Collision Warning (FCW) All of these systems became disabled, and the vehicle displays multiple warning lights. The diagnostic code stored is U3000‑49 (FCW/LDW Camera Unit Malfunction). Acura issued Service Bulletin 23‑008, which states that: “A problem exists with the detection logic in the multipurpose camera software.” The bulletin applies to all 2017–2018 Acura MDX trims, and the corrective action is a software update to the camera module. My vehicle matches the exact symptoms described in the bulletin. However, Acura and the dealership informed me that my VIN is “not eligible” for the update, even though the bulletin explicitly lists my model year and trim. Instead, I was told I must pay for a full camera replacement, costing over $1,200, despite Acura acknowledging the issue is software‑related. This leaves me with a disabled safety system and no manufacturer‑supported remedy. The failure is widespread among 2017 MDX owners, and many report identical symptoms and identical denials of coverage. Because this defect disables multiple federally relevant safety systems simultaneously, I believe this should be treated as a safety recall, not a customer‑paid repair. I am requesting that NHTSA investigate this issue and require Acura to provide the software update.Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11733788 — an unverified report by a vehicle owner.
Jacksonville, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My 2017 Acura MDX unexpectedly shifts into neutral while I am driving, specifically when slowing down approaching stop signs. When this happens, the vehicle loses power and will not accelerate, creating a dangerous situation in traffic. I have to manually press the Drive button to put the vehicle back into gear while still on the road. This has happened multiple times without warning and no recall exists for this issue. This is a serious safety hazard because the vehicle can lose power in traffic or intersections.
NHTSA complaint #11729196 — an unverified report by a vehicle owner.
Van Nuys, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am reporting a major safety failure on my 2017 Acura MDX regarding the forward-facing multipurpose camera. Out of nowhere, the camera failed and triggered a cascade of warning lights across my entire dashboard. Because of this hardware defect, all of the critical safety systems—including the Collision Mitigation Braking System (CMBS), Lane Keeping Assist (LKAS), and Adaptive Cruise Control—are now completely disabled. Having these emergency systems shut down while driving in traffic is a serious safety hazard. Furthermore, the constant flashing of 5 or 6 different warning lights on the dash is a massive distraction while trying to operate the vehicle. This is a well-documented hardware failure in these models, and it shouldn't be left to the owners to pay thousands of dollars to fix a primary safety component that failed prematurely. This needs to be investigated as a mandatory safety recall before these failures lead to an accident.
NHTSA complaint #11727769 — an unverified report by a vehicle owner.
Van Nuys, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
I am reporting a major safety failure on my 2017 Acura MDX regarding the forward-facing multipurpose camera. Out of nowhere, the camera failed and triggered a cascade of warning lights across my entire dashboard. Because of this hardware defect, all of the critical safety systems—including the Collision Mitigation Braking System (CMBS), Lane Keeping Assist (LKAS), and Adaptive Cruise Control—are now completely disabled. Having these emergency systems shut down while driving in traffic is a serious safety hazard. Furthermore, the constant flashing of 5 or 6 different warning lights on the dash is a massive distraction while trying to operate the vehicle. This is a well-documented hardware failure in these models, and it shouldn't be left to the owners to pay thousands of dollars to fix a primary safety component that failed prematurely. This needs to be investigated as a mandatory safety recall before these failures lead to an accident.
NHTSA complaint #11727769 — an unverified report by a vehicle owner.
Van Nuys, CA
LANE DEPARTURE: WARNING
I am reporting a major safety failure on my 2017 Acura MDX regarding the forward-facing multipurpose camera. Out of nowhere, the camera failed and triggered a cascade of warning lights across my entire dashboard. Because of this hardware defect, all of the critical safety systems—including the Collision Mitigation Braking System (CMBS), Lane Keeping Assist (LKAS), and Adaptive Cruise Control—are now completely disabled. Having these emergency systems shut down while driving in traffic is a serious safety hazard. Furthermore, the constant flashing of 5 or 6 different warning lights on the dash is a massive distraction while trying to operate the vehicle. This is a well-documented hardware failure in these models, and it shouldn't be left to the owners to pay thousands of dollars to fix a primary safety component that failed prematurely. This needs to be investigated as a mandatory safety recall before these failures lead to an accident.
NHTSA complaint #11727769 — an unverified report by a vehicle owner.
Pamplico, SC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Hello, I am writing to report that my 2017 vehicle is experiencing the same issue that was subject to a recall on the 2016 models. Despite the recall being associated with the 2016 year, my 2017 vehicle is showing identical symptoms and concerns. This raises serious questions about safety, reliability, and whether this issue extends beyond the originally recalled model year. I would like this concern formally documented and request a review of my vehicle to determine whether it qualifies for repair, inspection, or coverage related to the prior recall. Please advise on the next steps and whether this issue has been reported or addressed for 2017 models. Vehicle details: Year: 2017 I appreciate your prompt attention to this matter and look forward to your response. Sincerely, [XXX] If I get killed me or my [XXX] son, you all will be responsible. You made these faulty vehicles. [XXX] I'm have to get a lawyer involved if issues are not addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11712575 — an unverified report by a vehicle owner.
Santiago, NY
LANE DEPARTURE: ASSIST
Dear Acura, My MDX is showing many lights on the dashboard (LKAS, ACC, Break System, CMBS, RDM) associates with the code U3000-49 and all those features are deactivated due to the failure mentioned. I was searching on the website for this error and found many Acura MDX oweners experiencing the same issue which apparently the Windshield Lane Departure Camera. Honestly, Acura should take a look into this since this issue is getting worse and those are safety features on the vehicle. Regards,
NHTSA complaint #11708583 — an unverified report by a vehicle owner.
Santiago, NY
LANE DEPARTURE: WARNING
Dear Acura, My MDX is showing many lights on the dashboard (LKAS, ACC, Break System, CMBS, RDM) associates with the code U3000-49 and all those features are deactivated due to the failure mentioned. I was searching on the website for this error and found many Acura MDX oweners experiencing the same issue which apparently the Windshield Lane Departure Camera. Honestly, Acura should take a look into this since this issue is getting worse and those are safety features on the vehicle. Regards,
NHTSA complaint #11708583 — an unverified report by a vehicle owner.
Santiago, NY
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Dear Acura, My MDX is showing many lights on the dashboard (LKAS, ACC, Break System, CMBS, RDM) associates with the code U3000-49 and all those features are deactivated due to the failure mentioned. I was searching on the website for this error and found many Acura MDX oweners experiencing the same issue which apparently the Windshield Lane Departure Camera. Honestly, Acura should take a look into this since this issue is getting worse and those are safety features on the vehicle. Regards,
NHTSA complaint #11708583 — an unverified report by a vehicle owner.