33 of the
441 complaints about the 2015 Acura RDX are about the
airbag system — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
16,500 miles.
The Airbag is coming on off every day . 12/15/2925 Acura John Eagle dealer want me to pay the repair they said I don’t have the recall . I may bring car to home without repairing airbag. Please help me.with the recall letter for airbag I apreaciate. Ha
NHTSA complaint #11705099 — an unverified report by a vehicle owner.
Katy, TX
AIR BAGS
Airbag coming out every day when I driving Dealer refuse fix Airbag . Reason : I don’t have a recall letter. I have to take my car driving home . I would like to have the recall letter from the Factory to replace Airbag. I appreciate .
NHTSA complaint #11705178 — an unverified report by a vehicle owner.
Douglaston, NY
AIR BAGS
Low beams do not work, they are deficient, cannot see in the dark, dangerous
NHTSA complaint #11588906 — an unverified report by a vehicle owner.
Westminster, CA
AIR BAGS
Air bag sensors turning on and off. Malfunction.
NHTSA complaint #11568836 — an unverified report by a vehicle owner.
Mobile, AL
AIR BAGS
1. On dash flashing air bag system off 2. Upon acceleration and getting up to speed it missing like bad gas but its not. I use required premium. 3. Not shifting properly upon acceleration of speed properly.
NHTSA complaint #11477498 — an unverified report by a vehicle owner.
at 78,000 milesFlushing, NYCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING IN THE MIDDLE LANE ON THE HIGHWAY, THE VEHICLE WAS REAR-ENDED WHICH CAUSED THE VEHICLE TO CRASH INTO A CONCERT DIVIDER. THE VEHICLE ENDED UP IN THE LEFT LANE, WHERE IT WAS HIT HEAD-ON BY A BUS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT AN UNKNOWN LIGHT ILLUMINATED. THE DRIVER AND THE FRONT PASSENGER SUSTAINED NECK, BACK AND LEG PAINS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND THERE NO DECISION ON THE STATUS OF THE VEHICLE. THE DEALER AND THE MANUFACTURE WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
NHTSA complaint #11337663 — an unverified report by a vehicle owner.
Precott Valley, AZ
AIR BAGS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HONDA OF PRESCOTT (3291 WILLOW CREEK RD, PRESCOTT, AZ 86301, (928) 778-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
NHTSA complaint #11166467 — an unverified report by a vehicle owner.
EL Dorado Hills, CA
AIR BAGS
TAKATA RECALL. I WROTE TO ACURA ASKING FOR IMMEDIATE REPLACEMENT DUE TO POSSIBLE DEATH OR SEVERE INJURY. I RECEIVED A VOICEMAIL MESSAGE. I CALLED BACK AND NEVER HEARD BACK AGAIN. I AM BEING IGNORED. WE SOMETIMES USE THIS CAR TO CARRY A BABY. THERE IS NO ONE DAY THIS HAPPENED ALTHOUGH YOUR WEBSITE REQUIRES SUCH AN ENTRY TO HAVE MAY COMPLAINT ACCEPTED!!!
NHTSA complaint #10934450 — an unverified report by a vehicle owner.
at 13,000 milesNorthbrook, ILCrash1 injured
AIR BAGS
TAKATA RECALL. THE AIRBAG DEPLOYED WHILE MY RIGHT HAND WAS ON THE 2 O'CLOCK POSITION. I WAS GOING ABOUT 30 MPH ON A CITY STREET, AND HIT A CAR THAT STOPPED SUDDENLY IN FRONT OF ME. IT WAS LIKE A BOMB BLAST ONTO MY WRIST, FORCEFULLY BLASTING OUT ACID AND AIR OR WHATEVER'S IN THAT AIRBAG. I HAVE A TRAUMA INJURY AND CHEMICAL BURNS ON MY WRIST. THERE ARE CHEMICAL BURN HOLES ALL OVER THE DASHBOARD AS WELL. AT FIRST I THOUGHT MY BEADED BRACELET HAD PUNCTURED MY WRIST. ONE BURN LOOKED LIKE A CIGARETTE BURN, AND WITHIN 2 HOURS THE BURN HOLE SKIN TURNED PITCH BLACK. OTHER BLISTERS FORMED AS THE HOURS WENT BY. THE NEXT MORNING (THANKSGIVING) I WENT TO URGENT CARE AND THEY REFERRED ME TO THE EMERGENCY ROOM. THEY SAID IT WAS CHEMICAL BURN INJURIES, WHICH I AM NOW TREATING. IT IS EXTREMELY PAINFUL. I DID FILE AN INSURANCE CLAIM AND THERE IS A POLICE REPORT, BUT THE ACCIDENT WAS ONLY 3 DAYS AGO. I DECLINED MEDICAL ATTENTION AT THE TIME OF THE ACCIDENT, AS I THOUGHT IT WAS ONLY A SIMPLE BRUISE, AND AT THAT TIME DIDN'T REALIZE THAT THE AIRBAG VENT WAS BY MY WRIST, AND THAT I HAD CHEMICAL INJURIES.
NHTSA complaint #10928053 — an unverified report by a vehicle owner.
Prairieville, LA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 01/06/2017*CT THE CONSUMER AFTER SIX MONTHS, THE AIR BAG WAS FINALLY REPLACED. UPDATED 03/01/17.
NHTSA complaint #10910050 — an unverified report by a vehicle owner.
Palentine, IL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/21/16*LJ THE CONSUMER STATED THE AIR BAG WAS REPLACED. UPDATED 10/25/16.
NHTSA complaint #10904912 — an unverified report by a vehicle owner.
Hartsdale, NY
AIR BAGS
TAKATA RECALL FEB 2016 PART STILL NOT AVAILABLE AFTER 6 MONTHS
NHTSA complaint #10899744 — an unverified report by a vehicle owner.
Westford, MA
AIR BAGS
TAKATA RECALL. CALLED THE DEALER WHERE WE PURCHASED OUR VEHICLE: SUNNYSIDE ACURA IN NASHUA, NH SEVERAL TIMES OVER SEVERAL MONTHS TO HAVE AIRBAG REPLACED/REPAIRED BUT WAS TOLD THAT PARTS WERE NOT AVAILABLE NOR DID THEY DIDN'T KNOW WHEN THE PARTS WOULD BE AVAILABLE.
NHTSA complaint #10897903 — an unverified report by a vehicle owner.
at 19,000 milesMendham, NJ
AIR BAGS
WAS TOLD THE RECALL SITUATION WOULD BE RESOLVED NO LATER THAN JUNE BACK IN THE MARCH/APRIL TIME FRAME. IT IS ALMOST SEPT AND I STILL AM WAITING.
NHTSA complaint #10897995 — an unverified report by a vehicle owner.
Temple Terrace, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/06/16*LJ
NHTSA complaint #10898045 — an unverified report by a vehicle owner.
Beaver, WV
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10895135 — an unverified report by a vehicle owner.
White Castle, LA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR MONTHS SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10891642 — an unverified report by a vehicle owner.
Mill Valley, CA
AIR BAGS
TAKATA RECALL. ACURA NOTIFIED US THAT OUR ACURA RDX WAS BEING RECALLED FOR AIR BAG REPLACEMENT IN MARCH 2016--SEE ATTACHED PDF OF RECALL LETTER. WE CONTACTED MARIN ACURA, THE DEALER WHICH SOLD US THE CAR, ON THE SAME DAY WE RECEIVED THE LETTER TO MAKE A SERVICE APPOINTMENT FOR THE RECALL/AIRBAG REPLACEMENT. THEY NOTIFIED US THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL "EARLY SUMMER". WE HAVE FOLLOWED UP FREQUENTLY BUT HAVE BEEN CONSISTENTLY TOLD PARTS ARE STILL NOT AVAILABLE WITH NO ESTIMATE OF AVAILABILITY. MARIN ACURA IS GENERALLY RESPONSIVE, FUNNELING ALL CALLS TO ONE SERVICE REPRESENTATIVE WHO IS GENERALLY UNAVAILABLE AND DOES NOT RETURN CALLS. THE RECALL REPAIR HAS NOT BEEN MADE OVER 4 MONTHS LATER, AND NO ASSURANCE OF FUTURE AVAILABILITY OF REPLACEMENT HAS BEEN MADE. WE ARE CONCERNED ABOUT REPORTS OF INJURY OR DEATH RISK, BUT ACURA/MARIN ACURA HAVE TAKEN NO STEPS TO RESOLVE THIS MATTER AND WE ARE LEFT IN LIMBO.
NHTSA complaint #10889131 — an unverified report by a vehicle owner.
Miami, FL
AIR BAGS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10884145 — an unverified report by a vehicle owner.
Eudora, KS
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10884132 — an unverified report by a vehicle owner.
Humble, TX
AIR BAGS
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
NHTSA complaint #10875121 — an unverified report by a vehicle owner.
Bronx, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10874638 — an unverified report by a vehicle owner.
Yonkers, NY
AIR BAGS
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD
NHTSA complaint #10861852 — an unverified report by a vehicle owner.
SAN Francisco, CA
AIR BAGS
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL NOTICE. *SMD
NHTSA complaint #10860787 — an unverified report by a vehicle owner.
at 14,000 milesHuntington Beach, CA
AIR BAGS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 14,000.
NHTSA complaint #10860181 — an unverified report by a vehicle owner.
Miami, FL
AIR BAGS
TAKATA RECALL I SPOKE TO THE DEALERSHIP WHO RECOMMENDED THAT I STAY IN THE VEHICLE AS THERE IS REALLY NOTHING TO WORRY ABOUT. THAT THEY ARE JUST BEING CAREFUL HOWEVER THERE IS NO REAL NEED TO STOP DRIVING MY VEHICLE. THEY STATED IF I STILL FEEL UNCOMFORTABLE, THEY WILL ONLY OFFER ALTERNATE TRANSPORTATION BUT NOTHING CLOSE TO THE LEVEL OF AN ACURA. IF I WANT A LUXURY CAR THAT IS COMPARABLE I WILL HAVE TO PAY THE DIFFERENCE MYSELF. I DO HOWEVER HAVE TO CONTINUE TO PAY MY LEASE FOR A CAR THAT I CANNOT DRIVE. ACURA IS PUTTING THE COMPLETE BURDEN ON THEIR CUSTOMERS AND WILL NOT BUDGE, OR PROVIDE ANY ADDITIONAL HELP TO REMEDY THIS UNFORTUNATE SITUATION. I HOPE THAT THERE IS SOMETHING THAT CAN BE DONE IN A SITUATION THAT LEAVES ME WONDERING WHERE THERE IS JUSTICE FOR THE CONSUMER. I HAVE TO PAY FOR THEIR MISTAKE? PLEASE HELP AS I HONESTLY FEEL COMPLETELY CHEATED
NHTSA complaint #10853495 — an unverified report by a vehicle owner.
Jonesboro, AR
AIR BAGS
TAKATA RECALL: I POSTED ON 3-23-16 ABOUT THE RECALL LETTER I RECEIVED AND SAID I WOULD GET BACK ON HERE AFTER I SPEAK WITH MY ACURA DEALER IN MEMPHIS. I HAVE CONTACTED THEM TWICE. BOTH TIMES I WAS TOLD SOMEONE WOULD CALL ME BACK. I HAVEN'T RECEIVED A CALL. I WILL CALL THE ACURA COMPANY NOW AND SEE WHAT HAPPENS.
NHTSA complaint #10853436 — an unverified report by a vehicle owner.
Elizabeth City, NC
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT WAS DISPLEASED WITH HOW ACURA WAS HANDLING THE TAKATA RECALL. THE CONTACT DID NOT FEEL SAFE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER. THE CONTACT INQUIRED ABOUT TRADING IN THE VEHICLE OR GETTING IT REPURCHASED, BUT SHE WAS NOT OFFERED A COMPARABLE PRICE OR COMPARABLE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10852951 — an unverified report by a vehicle owner.
Arnold, MD
AIR BAGS
TAKATA RECALL- PURCHASED A 2015 RDX IN OCTOBER. I ASKED IF THE AIRBAG WAS A TAKATA AND WAS TOLD THAT IT WAS NOT. TODAY, I GOT A SAFETY RECALL TELLING ME THAT I CANNOT DRIVE THE CAR, IT COULD KILL ME. I HAVE ALSO BEEN TOLD THAT THE CAR WILL HAVE TO SIT FOR AT LEAST 4 MONTHS UNTIL THEY CAN GET THE PART TO REPLACE IT, HOWEVER I WILL STILL HAVE TO PAY MY ALMOST 600.00 CAR PAYMENT.
NHTSA complaint #10851732 — an unverified report by a vehicle owner.
Arlington, WA
AIR BAGS
IT TOOK TAKATA SEVERAL MONTHS BEFORE THEY CONTACTED ACURA ABOUT THE DEFECT. ALL THE OTHER CAR MANUFACTURERS WERE COBTACTED MONTHS AND MONTHS AGO - WE JUST GOT NOTIFIED 2 DAYS AGO. THIS IS WRONG - WE SHOULD HAVE BEEN TOLD MONTHS GO.
NHTSA complaint #10851645 — an unverified report by a vehicle owner.