2019 Acura RDX other reported problems

UNKNOWN OR OTHER

The center infotainment display went completely black, with only the backup camera feed still functioning. There was no audio output at all (radio, navigation prompts, or Bluetooth). The dealer diagnosed and replaced the FAKRA service cables under Acura TSB B23-025, which addresses this exact display-blank/audio failure. After the cable repair, the screen remained black and audio remained completely non-functional. The dealer then determined the tuner/AV control unit had failed, confirmed by swapping in a working unit from another RDX which restored function. Acura Client Relations was contacted and declined to provide any coverage for the tuner unit replacement, stating the TSB only covers the cables themselves, despite the failure occurring immediately downstream of the covered repair. The vehicle is safe to drive but loses infotainment display, audio, navigation, and rear camera guidelines during forward driving, which is a distraction and safety concern. The vehicle remains available for inspection. No warning lamps preceded the failure; the screen simply went black."

NHTSA complaint #11754516 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While parked, i got into my vehicle turned on the car engine put the car into reverse and was backing out of my driveway when the rear window exploded and shattered into many pieces.

NHTSA complaint #11748110 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Upon my entry into the vehicle I closed the driver side door and the back glass shattered all the way across.

NHTSA complaint #11746837 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I am writing to report an incident involving the rear window of my2019 Acura RDX that shattered unexpectedly. The incident occurred while the vehicle was parked at my workplace. I was notified by a co-worker that the rear window had shattered. Upon inspection, there was no obvious sign of a collision, vandalism, or other event that would explain the damage. A glass replacement company was called to my workplace to replace the shattered rear window. After examining the vehicle, the technician advised that there was no evidence of an external impact, such as a rock strike or other object, that would have caused the glass to break. Because the window appeared to shatter without any apparent outside force, I am concerned that this may indicate a defect in the rear glass or its installation. I respectfully request that this incident be documented and reviewed as a potential safety-related issue. Thank you for your attention to this matter.

NHTSA complaint #11745769 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Came out to parked car, rear window was shattered with no damage to the rear area of the car. it was spontaneous without any apparent contact

NHTSA complaint #11741508 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear windshield has shattered spontaneously 3 times. 2 insurance claims have been filed, along with 3 transit police reports.

NHTSA complaint #11740774 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear Window of 2019 Acura RDX shattered while car was parked at my home after using remote start. No other damage to vehicle, there is currently a TSB 22-014 for this exact issue by Acura where they acknowledged that this happens to RDX models from 2019-2022 but there is no recall to fix this potentially dangerous issue. I luckily was not driving when this happened

NHTSA complaint #11729974 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My car is AWD. Occasionally when I am driving my car will feel like its stalling and an error message appears on the dash saying there’s an error with the AWD system and only front wheel driving is working

NHTSA complaint #11729740 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

REAR WINDOW OF 2019 ACURA RDX SHATTERED SPONTANEOUSLY WITHOUT MANIPULATION.

NHTSA complaint #11726869 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear window shattered without cause. First incident occurred on March 26, 2024 for which I replaced the rear window. The second incident occurred on February 18, 2026. The defect occurred in exactly the same pattern and place (near the windshield wiper) and shattered the entire rear window both times. During both instances there was cold weather and rain. I do not think that this is a coincidence and luckily did not occur while I was driving or had my child in the car. I have found evidence online that I am not the only one with this complaint.

NHTSA complaint #11726239 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I own a 2019 Acura RDX Advance with a head-up display (HUD). The HUD projection surface suddenly became warped and cracked after sun exposure. This was not gradual deterioration or normal wear and tear—it happened abruptly. The resulting distortion directly affects the clarity of the HUD and creates visual interference in my forward line of sight. This impacts my ability to clearly see the road and can be distracting while driving, creating a potential safety hazard. This appears to be a known issue reported by other owners of the same vehicle model, suggesting a defect in materials or design that cannot withstand normal environmental conditions like sunlight. Despite this, the manufacturer has denied goodwill assistance for repair. I am submitting this complaint because this defect affects driver visibility and may increase the risk of an accident.

NHTSA complaint #11725295 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The hatch window of the car broke spontaneously while parked. There were no debris or damage made to it. The glass broke right above the window shield wiper and the rest of the window was intact with spider web like shatter.

NHTSA complaint #11724839 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back windshield has cracked on two occasions in the span of six months.

NHTSA complaint #11724251 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Shattered back windshield is common but not recalled. Also another issue I am having is a Jammed seatbelt. Acura currently told me my windshield is not covered because it’s a Canadian car. Wondering if my seatbelt issue will be resolved or not too because it’s also a Canadian car..

NHTSA complaint #11721557 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear windshield shattered on my 2019 acura rdx while parked in the garage, not sure how it happened or if its a defect

NHTSA complaint #11719317 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE BACK TAILGATE GLASS SHATTERED. IT WAS PARKED, I HAD JUST TURNED IT ON. AND AS I WAS STARTING TO SHIFT IT TO REVERSE IT SHATTERED. A POP THE SOUNDOF GLASS FALLING. I SLAMMED ON BREAKS GOT OUT THE WINDOW WAS BROKEN, MISSING. ALL ALONG THE WINDSHEILD WIPER. I HAD TO GET IT FIXED AFTER 5 DAYS WAITING FOR THE GLASS TO COME IN BY SAFELITE.

NHTSA complaint #11719000 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

the back window shattered by itself

NHTSA complaint #11718639 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I discovered the rear lift gate glass of my vehicle to be shattered while parked inside of my garage. There was no known external contact that impacted the glass. There is glass remaining inside of the door itself after the glass was replaced by Acura. This is an issue that is widespread on this model vehicle.

NHTSA complaint #11717718 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear windshield spontaneously cracked. There was nothing wrong with the vehicle and no physical damage was done. The car was started with remote start and the rear windshield defroster turned out. After approaching the vehicle and opening the trunk, pieces of the window began to fall as it was shattered. Small vibrations made the window continue to crumble until nothing was left in the back. This has been reported to Acura who will not cover the issue even though there is a service Bulletin 22-014 stating there is a defect. Acura has stated the vehicle is not covered even though the issue is for all VINs.

NHTSA complaint #11717912 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My rear windshield shattered during the winter. There was no signs of any damage beforehand. There was broken glass everywhere and I could’ve seriously cut myself or anyone back there could’ve been hurt by the pieces of broken glass. I had to file a police report for my insurance. Many car dealerships are refusing to fix! There’s too many reports of this happening!

NHTSA complaint #11717149 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear windshield shattered with no sign of impact. This is a known problem with this model. Luckily the window had tint so it is holding the glass together from falling into the vehicle. Vehicle was parked and unoccupied at time of this incident.

NHTSA complaint #11715132 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Was driving vehicle to work in normal weather conditions with all windows closed. Rear windshield glass shattered.

NHTSA complaint #11714150 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear windshield of 2019 Acura RDX shattered while driving approximately 35 mph and the rear defroster was on. Nothing hit my car. It was extremely loud and startling. Luckily, I was on a surface street driving fairly slowly and nobody was next to me when I quickly exited the lane. Lucky no one was hurt. Despite there being a service bulletin, Acura refused to assist in the repair.

NHTSA complaint #11713685 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2nd time rear window shattered for no reason 1/27/26 1st time 11/7/2023 Fortunately no one is car when happened PARKED CAR

NHTSA complaint #11713801 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear window shattered in the morning when closing front passenger door. Car was parked in driveway. Was not running. Had been parked since previous afternoon in the same spot. Very large hole in center of rear window, all surrounding glass shattered.

NHTSA complaint #11713470 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My rear window suddenly and completely shattered without any contact to the window. This was a safety issue do the breaking of glass and not being able to drive safely after it broke.

NHTSA complaint #11711489 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

We have now have 2 incidents where the rear hatch glass has imploded without warning or any previous cracks. The first incident was on 12/08/2023. My wife was getting into the car and the rear hatch glass imploded. We had to replaced by our insurance and Safelite. On January 8th 2025 my wife was leaving work and came out to the car. She got in and heard a crack from the back. She went out to the back of the car and notice the glass has cracked all over. Open opening the hatch the entire glass imploded in. Upon filing the second claim the Safelite tech stated this was a common theme in this make and model. Both incidents occurred while the car was warming up.

NHTSA complaint #11710586 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My vehicle was parked inside my garage and turned off when the rear back window (rear windshield) suddenly shattered without warning. There was no impact, accident, or object involved. The glass was factory-installed with no prior damage. This spontaneous failure is a safety concern and may indicate a manufacturing or design defect because I looked it up and there are other cases of the same situation on videos.

NHTSA complaint #11710402 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear window shattered when driver door was closed. There is a class action lawsuit for this. 2022-024.

NHTSA complaint #11709787 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle is an Acura RDX (model year 2019), with approximately 94000 miles at the time of incident. There was no impact, no vandalism, no accident, and no extreme weather conditions at the time. The glass shattered on its own. This appears to be a known defect affecting Acura RDX vehicles from model years 2019–2023, as documented by multiple consumer reports of spontaneous rear windshield failure. I brought the vehicle to the selling dealership (Pohanka Acura, Chantilly, VA), where I was informed Acura would not cover the repair solely because the vehicle exceeded 50,000 miles. No inspection for defect or goodwill repair was offered, despite the nature of the failure. This defect presents a significant safety concern, as spontaneous glass shattering can cause injury from flying glass shards and poses a risk to occupants and bystanders. Acura has not issued a recall or corrective action for this issue.

NHTSA complaint #11709099 — an unverified report by a vehicle owner.