10 of the
161 complaints about the 2021 Acura RDX are about the
body and structure — 6% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
16,550 miles.
- Rear window shattered without impact or any signs of stress. - Safety at risk if driving and breakage occurs. In this case I was away from the parked vehicle when the shattering occurred. - There are quite a few reports of this issue online in Facebook Acura owner groups and in published news stories such as this: [XXX] - In my case, it was inspected by the repair company and confirmed to be a common occurrence they are called to repair. - There were no warning lights or any signs of damage or stress to the glass. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11717087 — an unverified report by a vehicle owner.
Tacoma, WA
STRUCTURE:BODY
Sudden breaking of panoramic glass on sun/moon roof. I believe this is related to the clicking noise that is caused by the improper bolting in this model. There is an active service bulletin for the improper bolting/flexing in the panoramic glass. I called the Acura dealership where this was bought and they didn’t acknowledge that. I had my two children, toddler and infant, in the back. They like the panoramic open. If this broke on top of them this would be a very serious injury.
NHTSA complaint #11713052 — an unverified report by a vehicle owner.
Riverside, CA
STRUCTURE:BODY
1:Sunroof frame shifts creating a popping noise during certain driving conditions. Turning and going up a drive way. 2:Distracting for the driver and passengers stay concerned the whole time. 3:There is a service bulletin with Acura 23-004 but no recall to the matter. 4: Unknown 5:No warning lamps
NHTSA complaint #11703939 — an unverified report by a vehicle owner.
Seattle, WA
STRUCTURE:BODY
While driving over a bump or curb to enter parking lot, I hear a popping noise coming from the sunroof at the front passenger and rear driver side of the car.
NHTSA complaint #11668795 — an unverified report by a vehicle owner.
at 30,000 milesEmmaus, PA
STRUCTURE
The contact owns a 2021 Acura RDX. The contact stated that while operating the vehicle, the front headlights and instrument panel lights started blinking off and on. The vehicle was later towed to the local dealer, who diagnosed the vehicle and determined that the body control module had malfunctioned due to water intrusion from the moon roof seals. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,000.
NHTSA complaint #11653202 — an unverified report by a vehicle owner.
Euless, TX
STRUCTURE:BODY
Panoramic sunroof pops under stress Acura TSB 23-004
NHTSA complaint #11646812 — an unverified report by a vehicle owner.
Connellys Springs, NC
STRUCTURE:BODY
The panoramic sunroof makes popping sounds when I drive the car up or down ramps or curbs at angles that twists the chassis. This could potentially break and shatter the glass on top of the driver and passengers or worse dislodge from the mounting bracket and fall into the cabin of the car.
NHTSA complaint #11598342 — an unverified report by a vehicle owner.
Conroe, TX1 injured
STRUCTURE:BODY
The panoramic sunroof exploded on our Acura RDX model 2021. Me, my wife and our 3 month old son were returning from dinner, we took the ramp and about to merge on a highway then we heard a loud and sudden explosive noise which scared all of us. Thank God we had the sunroof blind partially closed over the real infant seat, so the glass shatters left some minor cuts on my left forearm and back (glass pieces got between my back and driving seat). Also, the glass pieces did cut the sunroof blind/rolling cloth screen. We are glad that we made home safe and not sure what is the process of getting the issue fixed by the manufacturer and thorough cleaning up of the glass remains/dust. Please advise.
NHTSA complaint #11552681 — an unverified report by a vehicle owner.
Buffalo Grove, IL
STRUCTURE:BODY
On NOV 20th 2021 took the vehicle for Oil change, to Acura dealer. The service tech informed me the hood its not opening. The latch or cable its broken. The part its not in stock. I can't open the hood to check all necessary fluids, especially windshield washer fluid. I think its safety concern when I'm out of washer.
NHTSA complaint #11442231 — an unverified report by a vehicle owner.
at 3,100 milesNewbury Park, CA
STRUCTURE:BODY
BOTH MYSELF AND HUSBAND HAVE HEARD KNOCK OR LOUD POP SOUND. ONE LOUD KNOCK OR TWO WITH SLIGHT LEVEL CHANGE SUCH AS ENTERING OR LEAVING DRIVEWAY. MANY OTHER ACURA RDX OWNERS HAVE REPORTED SAME ISSUE. APPEARS TO BE FLEXING OF PANORAMIC SUNROOF. MY VEHICLE IS ONE WEEK OLD (WAS COURTESY VEHICLE) 2021 ACURA RDX. IN SHOP NOW. MANY HAVE REPORTED SERVICE ISSUES WITH NO RESOLUTION THROUGH DEALERSHIP OR ACURA. SEVERAL OWNERS HAVE ADDED ISSUES WITH SUNROOF LEAKING AND EVEN BLOW OUT OF SUNROOF WINDOW.
NHTSA complaint #11399917 — an unverified report by a vehicle owner.