116 of the
325 complaints about the 2000 Acura TL are about the
transmission — 36% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
110,500 miles.
F
116
Complaints
5
Crashes
2
Fires
4
Injuries
Exactly what failed
Automatic Transmission
8169.8%
Power Train
3126.7%
Control Module (Tcm/Pcm/Tecm)
21.7%
Torque Converter
10.9%
Cooling Unit AND Lines
10.9%
Transmission & Drivetrain across every Acura TL year
Hello, I have contacted Acura and because my car is now in [XXX] they are telling me I can’t have my car repaired. Acura says there are no recalls on this car but when I put in the Vin [XXX] , the recalls come up right away. my mother brought this car to Canada in 2004 and was unaware of any recalls until recently. She use’s this car often and Im worried about the safety of this vehicle, The car is in mint condition and has very low mileage and now qualifies for collector insurance plates. any help would be much appreciated. Thank you. ( In my contact information I had to put Washington as it doesn’t have an option for Canada) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11738279 — an unverified report by a vehicle owner.
at 174,000 milesOgden, UT
POWER TRAIN
The contact owns a 2000 Acura TL. The contact stated while driving 65 MPH, the vehicle independently downshifted to second gear with the traction control and check engine warning lights illuminated on the instrument panel. The contact stated that the vehicle would not exceed 50 MPH while driving to the residence. The contact then called a local dealer who informed him that NHTSA Campaign Number: 04V176000 (Power Train) recall repair was already performed on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 174,000.
NHTSA complaint #11432951 — an unverified report by a vehicle owner.
Oakland, CA
POWER TRAIN
AIRBAG SIGN IS ON . AND TRANSMISSION IS SEEMS LIKE IT GETS STUCK IN GEAR
NHTSA complaint #11378498 — an unverified report by a vehicle owner.
at 50,000 milesCrown Point, IN
POWER TRAIN
CAR HAS 50K MILES. STARTING SMOKING AND HAS BURNING OIL SMELL. IT HAS BEEN DIAGNOSED AS THE DIFFERENTIAL, ULTIMATELY THE TRANSMISSION. CANNOT FIND RECALL AS IT IS MORE THEN 15 YEARS. BUT THERE WAS ONE IN 2004. HOW DO I GET THAT RECALL COVERED? PLEASE HELP. I LOVE THIS CAR.
NHTSA complaint #11363393 — an unverified report by a vehicle owner.
Phoenix, AZ
POWER TRAIN
GEAR/TRANSMISSION LOCK UP WHILE DRIVING. VEHICLE STALLED AND COULD NOT SWITCH GEAR BACK TO DRIVE. VEHICLE FAILED EMISSIONS TWICE BUT WAS PASSED 3RD TIME WITHOUT EXEMPTION OR WAIVER. THIS VEHICLE HAS BEEN DISCONTINUED DUE TO THE ON GOING UNFIXABLE ISSUES, WHY WASN'T IT BLACKLISTED OR LABEL A CATEGORY A CAR? THESE ACURA'S ARE DANGEROUS AND SHOULDN'T EVEN BE ALLOWED ON THE ROAD! NHTSA DOESN'T EVEN SPECIFY IF THE VEHICLE WAS FIXED AFTER THE RECALLS- OBVIOUSLY THEY WEREN'T BECAUSE THE CAR WAS POORLY MADE AND IS UNFIXABLE. WE NEED JUSTICE
NHTSA complaint #11265735 — an unverified report by a vehicle owner.
at 115,300 milesLexington, KY
POWER TRAIN
TRASMISSION WENT OUT.WHILE DRIVING; RECALL MAILED TO ME BY SERVICE TEAM ON TIMING BELT AND WATER PUMP.
NHTSA complaint #11090801 — an unverified report by a vehicle owner.
at 114,000 milesCharlotte, NC
POWER TRAIN
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN TO HENDRICK ACURA (6824 E INDEPENDENCE BLVD, CHARLOTTE, NC) WHERE IT WAS DIAGNOSED THAT THE THIRD GEAR PRESSURE SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
NHTSA complaint #11034664 — an unverified report by a vehicle owner.
at 143,000 milesBoulder, CO
POWER TRAIN
MY TRANSMISSION FAILED DUE TO OVERHEATING AS DESCRIBED IN ACURA SAFETY RECALL CAMPAIGN P39. I'VE HAD THE THIS DIAGNOSED AT ACURA RENO, THE MAINTENANCE MANAGER HAS FOUND THE DESCRIBED CONDITION PRESENT IN MY TRANSMISSION. HE AGREES HE HAS FOUND THE HEAT DISCOLORATION AND SYMPTOMS DESCRIBES IN THE WARRANTY AND THE ORIGINAL SAFETY RECALL. HE IS DECLINING SERVICE BASED ON THE SERVICE RECORDS OF THE TRANSMISSION FLUIDS, HE STATES TANS FLUID NEEDS TO SHOW SERVICE RECORDS WITH EVERY 50,000 MILE THIS IS UNTRUE BASED ON THE OWNERS MANUAL INFORMATION. MINE MEET AND EXCEED ACURA RECOMMENDATIONS. THEY HAVE CONFIRMED THIS WITH THE SERVICE CENTER THAT SERVICED THE CAR IN MARYLAND. AT THIS POINT THEY ARE DOING EVERYTHING THEY CAN TO NOT HONOR THE REPAIR. SAFETY RISK: NHTSA RECALL NUMBER: 04V-176 GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH. REMEDY: ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE.I'M SPEAKING TO A [XXX] AT ACURA RENO [XXX] MY CASE NUMBER WITH ACURA IS [XXX] MY VIN IS [XXX] THIS FAILURE OCCURRED ON HWY 80 EAST BOUND JUST BEFORE DONNER SUMMIT IN CALIFORNIA. I NOTICED A STRONG ODOR AND SMOKE THEN THE TRANSMISSION LOST ENGAGEMENT. I HAD THE VEHICLE TOWED TO RENO NV THAT WAS THE CLOSET TOWN WE ARE FROM COLORADO ON SUMMER VACATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10899861 — an unverified report by a vehicle owner.
at 138,000 milesColumbus, OH
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY THE VEHICLE WOULDNT SHIFT. LUCKILY I WAS ABLE TO PULL TO THE SIDE TO PREVENT AN ACCIDENT BEING THAT I HAD MY THREE YEAR OLD IN THE CAR.
NHTSA complaint #10744563 — an unverified report by a vehicle owner.
at 161,787 milesJacksonville, FL
POWER TRAIN
I PURCHASED THE CAR LISTED ABOVE IN FEBRUARY 2014. DUE TO TRANSMISSION PROBLEMS, I WENT TO TRADE THIS CAR IN AND PURCHASE A NEWER ONE. I WAS THEN INFORMED BY THE SALESMAN THAT THERE WAS A DISCREPANCY WITH THE MILEAGE ON THE CAR I WAS TRADING IN. THE HISTORY REPORT SHOWED MY CAR AT 281,762 MILES IN JULY OF 2013. AT THE TIME I WAS TRADING THE CAR IN IT HAD A MILEAGE OF 161,787. WHEN I WAS SOLD THE CAR IN FEBRUARY OF 2014 THE MILEAGE WAS LISTED AT APPROXIMATELY 140,000 MILES. THERE WAS NO NOTICE ON THE CAR INDICATING AN ENGINE SWAP OR ODOMETER SWAP. THE CAR WAS SOLD AT A PRICE OF $5500 DOLLARS DUE TO THE OUTSTANDING MILEAGE FOR THAT YEAR. I NOW BELIEVE THIS TO BE A COMMON PRACTICE AT THIS CAR LOT AS I DID NOT TRADE THE CAR IN AND RETURNED IT BACK TO THE CAR LOT.
NHTSA complaint #10713242 — an unverified report by a vehicle owner.
at 161,000 milesDurham, NC
POWER TRAIN
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY AFTER THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
NHTSA complaint #10660682 — an unverified report by a vehicle owner.
Avendale, AZ
POWER TRAIN
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING 50 MPH ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE AND EXCESSIVE FORCE WAS REQUIRED TO DEPRESS THE PEDAL. ADDITIONALLY, THE CONTACT STATED THAT WHEN PRESSURE WAS APPLIED TO THE FRONT DRIVER OR PASSENGER SIDE DOORS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10643151 — an unverified report by a vehicle owner.
at 149,000 milesFresno, CA
POWER TRAIN
AS I WAS WAITING IN MY CAR , FOR MY SISTER TO GET IN . ALL OF A SUDDEN THE AB LIGHT APPEARS ON MY DASH BOARD. THE SECOND INCIDENT HAPPEN SOON AFTER THAT , AS I WAS DRIVING ON THE FREEWAY , MY CAR JUST CAME OUT OF GEAR AND WOULDN'T PASS 1ST GEAR . THE D5 LIGHT STARTED TO FLASH ON MY DASH BOARD ALSO. BY THEN I HAD MADE IT TO THE CURB OF THE FREEWAY,THANKFULLY . I WAS REALLY FRIGHTEN CAUSE I HAD MY 8 MONTH OLD BABY IN THE BACK SEAT. THEN IT STARTED TO OVER HEAT AS I WAS AT A STOP ALREADY.
NHTSA complaint #10586803 — an unverified report by a vehicle owner.
at 160,000 milesSAN Diego, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT PASSENGER'S SIDE MADE LOUD NOISE AS THE VEHICLE HESITATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10547965 — an unverified report by a vehicle owner.
Phoenix, AZ
POWER TRAIN
WHEN CAR IS SHIFTING FROM 1ST TOO 2ND GEAR IT GOES INTO A NEUTRAL POSITION.
NHTSA complaint #10546910 — an unverified report by a vehicle owner.
at 155,000 milesDewitt, NY
POWER TRAIN
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN) AND CONTACTED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE TRANSMISSION WAS PREVIOUSLY REPLACED UNDER THE RECALL IN 2005. THE TRANSMISSION FAILED AGAIN BECAUSE THE GEARS WERE FRACTURED. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.
NHTSA complaint #10507517 — an unverified report by a vehicle owner.
at 80,000 milesCamas, WA
POWER TRAIN
MY KEY CAN BE PULLED FROM THE IGNITION WITHOUT FIRST PUTTING THE SHIFTER IN PARK. IF THE EMERGENCY BRAKE ISN'T APPLIED THE CAR CAN ROLL BUT CANNOT BE STEERED. IT IS DANGEROUS. ACURA AND HONDA HAVE A NUMBER OF RECALLS FOR THIS ISSUE, INCLUDING SOME 2000 TL VINS BUT APPARENTLY DOESN'T INCLUDE MY VIN UNDER THE RECALL. THE DESCRIPTION OF THE RECALL EXACTLY MATCHES MY SYMPTOMS AND IT IS A SERIOUS SAFETY ISSUE AND A VERY EXPENSIVE REPAIR. ONSET DATE AND MILEAGE ARE APPROXIMATE. I'VE BEEN LIVING WITH THIS PROBLEM FOR YEARS HOPING THAT ACURA WOULD EVENTUALLY RECOGNIZE THAT THEY ARE RESPONSIBLE FOR THIS AND PAY FOR THE REPAIR.
NHTSA complaint #10490951 — an unverified report by a vehicle owner.
at 65,000 milesTorrance, CACrash
POWER TRAIN
WHEN TURNING CAR OFF IGNITION TRANSMISSION INTERLOCK FAILED AND THE CAR WAS LEFT IN NEUTRAL AND AFTER EXITING CAR IT ROLLED BACKWARD (ON A HILLSIDE) & HIT PARKED TRUCK. VERY RISKY! I DIDN'T KNOW THAT ACURA TL HAD PRIOR YEARS (THRU 99) THAT WERE RECALLED. ALSO HONDA HAD OTHER MODELS IN LATER YEARS WITH THE SAME PROBLEM. CALLED NATIONAL HONDA 800 AND THEY VERIFIED NOT COVERED. I HAD FIXED, BUT HONDA IS PUTTING PUBLIC AT RISK!
NHTSA complaint #10478866 — an unverified report by a vehicle owner.
at 121,000 milesCastro Valley, CA1 injured
POWER TRAIN
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
NHTSA complaint #10461251 — an unverified report by a vehicle owner.
at 185,000 milesHoover, AL
POWER TRAIN
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE VEHICLE STALLED AND WOULD NOT ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE FAILURE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint #10460901 — an unverified report by a vehicle owner.
at 84,000 milesDallas, TX
POWER TRAIN
THIS CAR HAD BEEN RECALLED DUE TO A TRANSMISSION ISSUE IN 2004. EARLY 2012, A SHIFTING DELAY HAPPENED FIRST FOR ABOUT ONE MONTH. THEN, TRANSMISSION JERKED BETWEEN 2ND GEAR AND 3RD GEAR AND ITS GETTING WORSE. I WENT BACK TO ACURA, THEY SAID THE TRANSMISSION IS BROKER AND SHOULD BE DEAD ANYTIME. THEY SUGGESTED ME TO REPLACE TO IT, WHICH COSTS ME 3500 DOLLARS.
NHTSA complaint #10447975 — an unverified report by a vehicle owner.
Baltimore, MD
POWER TRAIN
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE FAILED TO SHIFT INTO 2ND GEAR PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE FAILURE APPLIED TO NHTSA RECALL CAMPAIGN ID:04V176000(POWER TRAIN:AUTOMATIC TRANSMISSION) BUT THE RECALL HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 210,300 AND THE CURRENT MILEAGE WAS 210,475.
NHTSA complaint #10432705 — an unverified report by a vehicle owner.
at 133,000 milesAustin, TX
POWER TRAIN
THE REMEDY OUTLINED IN CAMPAIGN 04V176000 DID NOT RESOLVE THE MANUFACTURERS SAFETY DEFECT FOR MY VEHICLE. PER THE RECALL, MY TRANSMISSION HAD AN OIL COOLER RETURN LINE INSTALLED IN DECEMBER 2004 BY STERLING ACURA OF AUSTIN. I REPLACED THE TRANSMISSION FLUID AT 47000, 71000 AND 107000 MILES. IN AUGUST OF 2011 AT 133000 MILES, MY VEHICLE SUDDENLY STARTED STUTTERING AND HESITATING WHEN UP SHIFTING FROM FIRST GEAR. THE VEHICLE WOULD ALSO LURCH FORWARD DUE TO UNEXPECTED DOWN SHIFTS AT MODERATE SPEED. DEPENDING ON THE TRAFFIC AND DRIVING CONDITIONS THIS COULD HAVE RESULTED IN A COLLISION, LUCKILY IN MY CASE IT DID NOT. HOWEVER, OTHER OWNERS IMPACTED BY CAMPAIGN 04V176000 MAY NOT BE AS LUCKY SINCE IT IS LIKELY A MATTER OF TIME BEFORE THEIR TRANSMISSION EVENTUALLY FAILS FOR THE SAME SAFETY ISSUES RAISED IN 2004.
NHTSA complaint #10428676 — an unverified report by a vehicle owner.
at 133,000 milesAustin, TX
POWER TRAIN:AUTOMATIC TRANSMISSION
THE REMEDY OUTLINED IN CAMPAIGN 04V176000 DID NOT RESOLVE THE MANUFACTURERS SAFETY DEFECT FOR MY VEHICLE. PER THE RECALL, MY TRANSMISSION HAD AN OIL COOLER RETURN LINE INSTALLED IN DECEMBER 2004 BY STERLING ACURA OF AUSTIN. I REPLACED THE TRANSMISSION FLUID AT 47000, 71000 AND 107000 MILES. IN AUGUST OF 2011 AT 133000 MILES, MY VEHICLE SUDDENLY STARTED STUTTERING AND HESITATING WHEN UP SHIFTING FROM FIRST GEAR. THE VEHICLE WOULD ALSO LURCH FORWARD DUE TO UNEXPECTED DOWN SHIFTS AT MODERATE SPEED. DEPENDING ON THE TRAFFIC AND DRIVING CONDITIONS THIS COULD HAVE RESULTED IN A COLLISION, LUCKILY IN MY CASE IT DID NOT. HOWEVER, OTHER OWNERS IMPACTED BY CAMPAIGN 04V176000 MAY NOT BE AS LUCKY SINCE IT IS LIKELY A MATTER OF TIME BEFORE THEIR TRANSMISSION EVENTUALLY FAILS FOR THE SAME SAFETY ISSUES RAISED IN 2004.
NHTSA complaint #10428676 — an unverified report by a vehicle owner.
at 124,500 milesDurham, NC
POWER TRAIN
2 WEEKS BACK WHILE DRIVING ON HIGHWAY, MIL (ENGINE) INDICATOR AND TCS INDICATOR SHOWED YELLOW. THE TRANSMISSION WAS RUNNING SLOW IN SPITE PRESSING THE ACCELERATOR, DELAYED GEAR ENGAGEMENT WHILE ACCELERATING, HARSH GEAR SHIFTING NOISE WAS NOTICED. I HAVE BEEN FACING DELAYED TRANSMISSION ISSUES DURING ACCELERATION PREVIOUSLY AND THOUGHT IT WAS NORMAL. WHEN CHECKED WITH DEALER (FROM WHOM WE PURCHASED THE CAR AT 93K MILES) THEY HIGHLIGHTED AS FOLLOWS. 124705 FOUND CODE P0740 INTERNAL TRANSMISSION FAILURE. TRANSMISSION REPLACEMENT NEEDED. THE DEALER QUOTED $4000 FOR ASSEMBLING REMANUFACTURED TRANSMISSION AND ADDITION $1200 MIGHT BE CHARGED IF MY CAR TRANSMISSION CANNOT BE REUSED BY ACURA. I CALLED ACURA THEY TOOK MY CAR AND OWNER INFORMATION. THEY MENTIONED IT HAS CROSSED THE WARRANTY LIMITS AND THEY CANNOT DO ANYTHING. LATELY WE CAME TO KNOW ABOUT THE ACURA SEVERE TRANSMISSION ISSUES ON THE WEB. THE CAR WAS SOLD BY THE DEALER TO US IN SPITE KNOWING ABOUT THESE ISSUES. WE HAVE BEEN DOING REGULAR MAINTAINED AND HAVE TO FACE THIS PROBLEM. RECENTLY WE DID CHANGE THE TIMER BELTS AND ENGINE MOUNTS. AS A SINGLE CAR OWNER WE HAVE TO GO THROUGH SAFETY ISSUES IN THE PRODUCT, WASTED TIME SPEND IN UNDERSTANDING THE PRODUCT ISSUE WHICH IS NEVER DECLARED BY ACURA, VISITING DEALER AND MECHANIC SHOPS TO MAKE SENSE ON CHANGING THE TRANSMISSION AND CONTINUE TO SPEND ON MAJOR REWORKS. ACURA HAS TO TAKE RESPONSIBILITY AND ADDRESS GENUINE PRODUCT ISSUES WHICH ARE NOTHING TO DO WITH CUSTOMER. I WANT TO ESCALATE THIS ISSUE TO NHTSA FOR THEIR REVIEW. KINDLY DO THE NEEDFUL.
NHTSA complaint #10392049 — an unverified report by a vehicle owner.
at 129,000 milesLOS Altos, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
MY ACURA 3.2 TL MODEL YEAR 2000 HAS A DEFECTIVE AUTOMATIC TRANSMISSION AS DIAGNOSED BY THE ACURA DEALER. IT WAS DIAGNOSED IN 2009 WITH MILEAGE OF ABOUT 129,000. IT WAS OUT OF WARRANTY FOR THE TRANSMISSION WARRANTY FOLLOWING THE 2004 RECALL AND SETTLEMENT. I BOUGHT THE CAR IN 2003 AS A CERTIFIED USED CAR FROM THE ACURA DEALER. THE CAR HAD ALL SERVICING CONDUCTED AT THE ACURA DEALER AND WAS ALWAYS UP TO DATE. A TRANSMISSION INSPECTION IN 2004 SHOWED NO ABNORMALITIES AND NO ACTION WAS TAKEN BY THE ACURA DEALER. THE ACURA DEALER SAYS, BECAUSE THE TRANSMISSION IS OUT OF WARRANTY, IT WOULD COST $3500 TO REPLACE THE TRANSMISSION WITH A REBUILT TRANSMISSION. ACURA SHOULD PAY FOR THIS, OR AT LEAST INSTITUTE A DISCOUNT.
NHTSA complaint #10384692 — an unverified report by a vehicle owner.
at 157,000 milesRiverside, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2000 ACURA TL WAS REPLACED AT ABOUT 100,000 MILES. NOW AGAIN AT 157,000 MILES IT IS SLIPPING AGAIN IN SECOND GEAR JUST LIKE IT DID ORIGINALLY. THE DEALER TOLD ME THAT IT IS OUT OF WARRANTY AND I AM ON MY OWN TO PAY FOR THE REPLACEMENT OF THE TRANSMISSION AGAIN AT A COST OF APPROXIMATELY $4,000. AFTER READING ALL THE SIMILAR COMPLAINTS ABOUT THE DEFECTIVE TRANSMISSIONS IN THE ACURA TL, I BELIEVE THAT THE COMPANY HAS JUST TURNED THEIR HEAD ON ALL OF US. WHY IS THIS NOT BEING HANDLED BY ANOTHER CLASS ACTION LAWSUIT? A REPLACEMENT TRANSMISSION THAT FAILS AT 57,000 IS NOT AN ACCEPTABLE SOLUTION TO THE PROBLEM. IF TOYOTA CAN GET HAMMERED FOR STUCK ACCELERATORS, SHOULDN'T HONDA BE FIXING THEIR TRANSMISSIONS BEFORE SOMEONE GETS KILLED!!!
NHTSA complaint #10379858 — an unverified report by a vehicle owner.
at 101,900 milesKeizer, OR
POWER TRAIN:AUTOMATIC TRANSMISSION
MY ACURA HAS BEEN SITTING FOR OVER A YEAR BECAUSE IT WAS HAVING TRANSMISSION PROBLEMS. WHEN I CALLED THE DEALERSHIP REGARDING IT SLIPPING FROM 2ND GEAR THEY TOLD ME THAT ITS NOT COVERED THE EXTENDED WARRANTY WAS EXPIRED BY ABOUT A MONTH. IN SEPTEMBER 2009 I SOLD THE CAR AND WAS AWAITING PAYMENT FOR THE CAR AND BEFORE I RECEIVED PAYMENT THE BUYER RETURNED THE CAR STATING THAT IT HAD TRANSMISSION PROBLEMS. I HAD NOT RECEIVED ANY LETTERS REGARDING THE RECALL AND HAPPENED TO FIND SOME INFORMATION ABOUT THE RECALL IN JANUARY OF THIS YEAR. I IMMEDIATELY CALLED TO FILE A COMPLAINT TO SEE IF THE CAR COULD BE FIXED BUT I WAS TOLD THAT IT WAS NOT COVERED. IT HAD BEEN IN FOR A CHECKUP BY THE PREVIOUS OWNERS AND I BELIEVE SOME WORK WAS DONE. WHAT CAN I DO TO GET THEM TO COVER THE TRANSMISSION IT ONLY HAS 100,000 MILES.
NHTSA complaint #10359182 — an unverified report by a vehicle owner.
at 92,000 milesIndianapolis, IN
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WAS A RECALL ON TRANSMISSIONS FOR MY 2000 ACURA TL. IN 2005 I HAD 86,000 MILES ON IT AND HONDA REPLACED MY TRANSMISSION WITH A BRAND NEW ONE DUE TO RECALL. FIVE YEARS LATER I HAVE 178,000 MILES (92,000 ON TRANSMISSION) AND I AM IN NEED OF ANOTHER TRANSMISSION. MY TRANSMISSION IS SHOWING THE EXACT SAME PROBLEMS AS IT DID FIVE YEAR EARLIER. SECOND GEAR SLIPPING AND DISCOLORATION. THIS TIME HONDA/ACURA WILL NOT REPLACE OR EVEN HELP PAY FOR A REPLACEMENT WHICH WAS ALSO FAULTY. I ALSO SPOKE TO ANOTHER PERSON WHO HAD TO PUT THREE TRANSMISSIONS IN HER 2000 HONDA ACCORD. IT IS UNACCEPTABLE FOR A COMPANY TO REPLACE A DEFECT WITH ANOTHER DEFECTED PIECE AND NOT STAND BEHIND THE REPLACEMENT THAT WAS SUPPOSED TO BE FIXED.
NHTSA complaint #10349215 — an unverified report by a vehicle owner.
at 100,000 milesORO Valley, AZ
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 ACURA 3.2 TL VIN # [XXX] PURCHASED 8/2004. 2008 THE IGNITION KEY COULD BE REMOVED WITH THE TRANSMISSION IN N POSITION. THIS WAS THE FIRST TIME I HAD A MAJOR INCIDENT. RESULTING IN THE CAR ROLLING INTO THE CLOSED GARAGE DOOR, CAUSING DAMAGE TO THE BUMPER AND GARAGE DOOR. PRIOR TO THIS THE CAR HAD ROLLED IN A PARKING LOT WITH THE DOORS LOCKED. LUCKILY IT WAS NOT ON INCLINE AND I WAS ABLE TO OPEN THE DOOR AND BRAKE. THIS PROBLEM CONTINUES TO DATE. ON INVESTIGATION I FOUND THIS MODEL HAD A RECALL FOR THIS PROBLEM. I CALLED ACURA AND THEY APOLOGIZED, STATING IT WAS NOT IN THE RECALL VIN #. I TOOK THE CAR TO AN ACURA DEALER, WHO VERIFIED THE PROBLEM, CALLED ACURA, WHO AGAIN STOOD BY THEIR ORIGINAL DECISION..NOT IN RECALL VIN #. THE PROBLEM REMAINS. I AM EXTREMELY CAREFUL WHEN PARKING TO DOUBLE CHECK THE CAR IS IN PARK, AND BRAKE ON. LUCKILY I HAVE NOT CAUSED INJURY TO PROPERTY OR PERSON, HOWEVER ONLY TO MYSELF TRYING TO UNLOCK A ROLLING CAR AND "JUMP" IN TO STOP IT. FOLLOWING ANOTHER "ROLL AWAY" I CALLED ACURA TODAY...THEY STAND BY THEIR ORIGINAL DECISION. THIS CAR MAY NOT BE IN THEIR RECALL VIN #, HOWEVER, I CANNOT SELL THIS AUTO NOR TRADE IT IN KNOWING IT MAY CAUSE A SERIOUS INJURY TO SOMEONE OR SOMETHING. I FEEL ACURA SHOULD HAVE CORRECTED THE PROBLEM WITH THE INITIAL COMPLAINT, KNOWING THERE WAS A RECALL. WHY DO I SHUT THE CAR OFF IN N. THE TRANSMISSION CAN BE USED MANUALLY OR AUTOMATIC. WHEN IN AUTOMATIC POSITION, AND SHIFTED UP TO PARK POSITION, IT WILL STOP AT NEUTRAL, NEEDING TO BE PUSHED TO R AND UP TO PARK. HABIT, BE IT BAD, IS WHEN THE SHIFTER STOPS IT IS GENERALLY IN PARK. I FEEL THIS PROBLEM IS ACURA'S, AND WOULD APPRECIATE ANY ASSISTANCE YOU CAN PROVIDE. YESTERDAY I READ HONDA IS NOW BEING RECALLED FOR THE SAME PROBLEM. THANKYOU.
NHTSA complaint #10349020 — an unverified report by a vehicle owner.