2015 Acura TLX window and wiper problems

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

The contact owns a 2015 Acura TLX. The contact stated that the rear-view camera displayed a distorted image while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The contact stated that the image was being blocked. Additionally, the rear-view mirror had dark sunspots that obstructed the driver's visibility. Most recently, the contact became aware that the driver’s seat was fractured where the seat adjust buttons were located. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 50,000.

NHTSA complaint #11728647 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE GLASS SUNROOF EXPLODED WITHOUT IMPACT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON A CLEAR DAY WITH WEATHER TEMPERATURES OF 60 DEGREES. THE LOCAL DEALER SERRAMONTE ACURA (475 SERRAMONTE BLVD, COLA CA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11302574 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

MY CAR'S SUN ROOF SUDDENLY EXPLODED WHILE DRIVING ON A HIGHWAY - THE GLASS SHATTERED WITH A LOUD NOISE.

NHTSA complaint #11132805 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

WHILE DRIVING AT HIGHWAY SPEED, THE SUNROOF EXPLODED UPWARD SENDING GLASS INTO THE ROADWAY. WITH NO OTHER VEHICLES AROUND WOULD LEAD TO A DEFECT IN THE SAFETY GLASS. WHEN TAKEN TO DEALER FOR WARRANTY REPAIR, FERMAN ACURA, THE SERVICE MANAGER STATED ACURA U ILL NOT COVER EXPLODING SUNROOFS BECAUSE HE WAS NOT IN THE CAR AT THE TIME THAT IT BROKE AND HER IS NOT A GLASS EXPERT TO KNOW IF IT WAS A DEFECT IN THE GLASS THAT MADE IT EXPLODED, CONTACTED CUSTOMER SERVICE FOR ACURA IN CALIFORNIA, OPENED A CASE WITH [XXX] WHO COULD NOT EVEN TELL ME HOW MANY LUGS ARE ON THE CAR SHE DRIVES, ACURA CASE WORKERS HAVE NO CAR KNOWLEDGE. TALKING TO ACURA CUSTOMER SERVICE IS A JOKE. MY REAL CONCERN IS THE SAFETY ISSUE. IF THE SUN SHIELD WAS OPEN THE TEMPERED GLASS THAT SHATTERED INTO THOUSANDS OF SMALL PIECES COULD FALL ONTO THE DRIVER AND INTO HIS EYES. IS THIS NOT THE REASON WHY THE WINDSHIELD IS A SAFETY GLASS SO IT WILL STAY INTACT WHEN BROKEN. AT LEAST A CLEAR WINDOW FILM ON THE INSIDE OF THE TEMPERED GLASS IN THE SUNROOF WOULD KEEP THE GLASS FROM FALLING ON THE DRIVER. WHAT WILL IT TAKE TO MAKE CHANGES, A CAR LOOSE CONTROL AND HIT A SCHOOL BUS? AND LAST, ACURA STATED THE EXPLODING GLASS IS AN INSURANCE ISSUE. I DISAGREE, HOW MANY INSURANCE CLAIMS ARE DUE TO DEFECTIVE TEMPERED GLASS THAT HAVE A DEFECT WHEN MADE THAT THE AUTO COMPANY SHOULD COVER UNDER WARRANTY. THE INSURANCE COMPANIES ARE BEING RIPPED OFF BY AUTO COMPANIES. AND THE OWNERS RATES GO UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10949770 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I JUST TURNED ON TO THE HIGHWAY, AND THERE WAS NOT A CAR AROUND ME. I STARTED TO ACCELERATE AND THEN THERE WAS A HUGE SOUND, ALMOST LIKE A GUN SHOT. I IMMEDIATELY PULLED OVER AND NOTICED THAT MY SUNROOF WAS COMPLETE SHATTERED WITH A GAPING HOLE IN THE MIDDLE OF IT. I WAS COMPLETELY DUMBFOUNDED BECAUSE I WASN'T UNDERNEATH A BRIDGE OR ANYTHING OTHER THAN THE CLEAR BLUE SKY. THERE WERE NO CARS AROUND ME TO SAY AN OBJECT HIT IT EITHER. JUST COMPLETELY SHATTERED FOR NO REASON. THE BEST PART IS THAT ACURA REFUSES TO REPLACE THE SUNROOF WHEN THIS IS CLEARLY A MANUFACTURER DEFAULT. THEY CLAIM THAT THERE IS NO WAY FOR THEM TO VERIFY THAT IT WASN'T CAUSED BY AN OBJECT HITTING IT. I'M HOPING MORE PEOPLE REPORT THIS ISSUE SO THE SUNROOF CAN BE RECALLED BECAUSE NOT ONLY IS THIS COMPLETE BS. IT IS VERY DANGEROUS. IF THE SUNROOF SHADE WASN'T CLOSED, I WOULD HAVE HAD CLASS SHARDS ALL OVER THE CAR AND MYSELF THAT COULD HAVE LANDED IN MY EYE AND CAUSED INJURY OR EVEN WORSE AND ACCIDENT.

NHTSA complaint #10840338 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

SUNROOF GLASS SHATTERED WHILE DRIVING DOWN THE ROAD. THERE WERE NO CARS IN FRONT OF ME AND I WAS ONLY GOING 25 MPH AS I HAD JUST BEGUN TO ACCELERATE. THIS COULD NOT HAVE BEEN A ROCK BUT A DEFECT IN THE CAR. IF THE VISOR WASN'T CLOSED GLASS COULD HAVE FELL INTO THE CAR AND POSSIBLY CUT SOMEONE. ACURA NEEDS TO ADDRESS THIS AS THIS IS NOT AN OBJECT HITTING THE VEHICLE.

NHTSA complaint #10810816 — an unverified report by a vehicle owner.

VISIBILITY

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING AT VARIOUS SPEEDS, THE CHROME FINISH ON THE AIR VENT ON THE FRONT DRIVER AND PASSENGER SIDES PRODUCED A GLARE ON THE SIDE MIRRORS. THE GLARE IMPACTED THE CONTACT'S ABILITY TO SEE OUT OF THE SIDE MIRRORS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125.

NHTSA complaint #10713444 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE SIDE VIEW MIRRORS HAVE AN ODD REFLECTION FROM THE CHROME COMPONENTS ON THE SIDE OR INTERIOR OF THE CAR. I HAVE A BRAND NEW 2015 ACURA TLX AWD.

NHTSA complaint #10664797 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I'VE PURCHASED A 2015 ACURA TLX APPROXIMATELY 1 WEEK AGO AND THE CHROME OUTLINE ON THE AIR VENTS HAS AN EXTREME GLARE WHEN LOOKING AT THE SIDE MIRRORS. ON DEC 5TH 2014, I NOTIFIED THE SERVICE TECHNICIAN BUT HE SAID THAT'S THE FIRST HE'S HEARD OF IT AND DISMISSED THE COMPLAINT AS FAULTY. THIS APPEARS TO BE A DESIGN FLAW AND SAFETY CONCERN AND NEEDS TO BE REMEDIED AS THE MIRROR SHOULD BE SHOWING ME WHAT IS OUTSIDE THE CAR, NOT WHAT IS INSIDE THE CAR.

NHTSA complaint #10662904 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

REFLECTION REAR VIEW MIRRORS AC VENT. ALSO ABNORMAL SHIFTS LOW SPEED

NHTSA complaint #10653776 — an unverified report by a vehicle owner.

VISIBILITY

AC VENT REFLECTION IN BOTH REAR VIEW MIRRORS.

NHTSA complaint #10643964 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE CHROME PIECE ON THE AIR VENTS HAD AN EXTREME GLARE THAT IMPACTED THE CONTACT'S VISIBILITY WHEN USING THE SIDE MIRRORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN VERIFIED THE FAILURE BUT WAS UNABLE TO REMEDY THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 789.

NHTSA complaint #10630460 — an unverified report by a vehicle owner.