Owners have filed 535 complaints
about the 2015 Acura TLX with NHTSA between 2014 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 1 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Acura TLX. 50 means typical for this
model; 100 means roughly double.
Severity — 26
5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
64% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1029.4%
Assist
514.7%
Warning
411.8%
Automatic Emergency Braking
411.8%
Warnings
411.8%
Blind Spot Detection
38.8%
Warnings
25.9%
Sun/Moon Roof Assembly
25.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
7020.1%
1,000 – 9,999 miles
6618.9%
10,000 – 24,999 miles
6418.3%
25,000 – 49,999 miles
4613.2%
50,000 – 74,999 miles
6819.5%
75,000 – 99,999 miles
236.6%
100,000 – 149,999 miles
82.3%
150,000+ miles
41.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2014peak 19Aug 2026
NHTSA investigations into the 2015 Acura TLX
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
Recalls on the 2015 Acura TLX
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V858000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
23V751000
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Risk: A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
19V060000
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Risk: Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
16V640000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura TLX 2WD and 4WD vehicles. In the affected vehicles, the transmission wire harness connections may have insufficient crimps, and, as a result, the transmission may unexpectedly shift to neutral.
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
14V779000
POWER TRAIN:AUTOMATIC TRANSMISSION
American Honda Motor Co. (Honda) is recalling certain model year 2015 Acura TLX V6 2WD vehicles manufactured July 14, 2014, to November 12, 2014, and certain 2015 TLX V6 SH-AWD vehicles manufactured August 26, 2014, to November 10, 2014. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Risk: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
14V613000
EQUIPMENT:OTHER:LABELS
American Honda Motor Co. (Honda) is recalling certain model year 2015 Acura TLX AWD vehicles manufactured August 26, 2014, to September 20, 2014. The affected vehicles may have incorrect values for the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) front and rear printed on the safety certification label. As such, the vehicles do not conform to Part 567, "Certification."
Risk: If the vehicle is loaded to the specifications listed on the label, tire failure may result, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202360329,601 units in Canada
Engine
Issue: On certain vehicles equipped with a V6 engine, the connecting rod bearings could wear prematurely and become damaged. If this happens, the engine could make abnormal noises and a warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Safety Risk: An engine failure could cause a sudden loss of power and/or increase the risk of a vehicle fire. Both issues could increase the risk of a crash or injury. Corrective actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect the engine. If damage is found, the dealer will replace the necessary parts.
Recall 20164281,498 units in Canada
Powertrain
On certain vehicles, the transmission wire harness connections may have been improperly crimped. This could cause an unexpected shift to neutral which could result in a loss of motive power, which in conjunction with traffic and road conditions, and the driver's reactions may increase the risk of a crash. Correction: Dealers will update vehicle software to eliminate the potential for an unexpected loss of motive power due to this issue.
Recall 20145381,995 units in Canada
Powertrain
On certain vehicles equipped with 9-speed automatic transmissions, the PARK pawl may not properly engage. If the parking pawl fails to engage and the driver does not use the electric parking brake, the vehicle may roll away after the brake pedal is released, which could result in a crash causing injury and/or damage to property. Correction: Dealers will inspect the transmission and repair if necessary.
Recall 201443184 units in Canada
Label
Certain vehicles may not comply with Canadian Motor Vehicle Safety Regulations. The compliance label may bear incorrect Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) information. This could result in vehicle overloading, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will apply a revised label.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 67,000 milesChesapeake, VA1 injured
POWER TRAIN
The contact's client owns a 2015 Acura TLX. The contact stated while the client was driving 65 MPH, the vehicle shut down in the middle of traffic. There were no warning lights illuminated. The contact stated that the transmission failed to shift into drive or reverse. Additionally, there was an unknown failure with the brakes and transmission. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. Additionally, the catalytic converter needed to be replaced. The contact stated that the driver suffered a stroke after the failure, and medical attention was provided. The manufacturer was contacted and opened a case. The failure mileage was approximately 67,000.
NHTSA complaint #11678154 — an unverified report by a vehicle owner.
at 67,000 milesChesapeake, VA1 injured
ENGINE AND ENGINE COOLING
The contact's client owns a 2015 Acura TLX. The contact stated while the client was driving 65 MPH, the vehicle shut down in the middle of traffic. There were no warning lights illuminated. The contact stated that the transmission failed to shift into drive or reverse. Additionally, there was an unknown failure with the brakes and transmission. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. Additionally, the catalytic converter needed to be replaced. The contact stated that the driver suffered a stroke after the failure, and medical attention was provided. The manufacturer was contacted and opened a case. The failure mileage was approximately 67,000.
NHTSA complaint #11678154 — an unverified report by a vehicle owner.
at 67,000 milesChesapeake, VA1 injured
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact's client owns a 2015 Acura TLX. The contact stated while the client was driving 65 MPH, the vehicle shut down in the middle of traffic. There were no warning lights illuminated. The contact stated that the transmission failed to shift into drive or reverse. Additionally, there was an unknown failure with the brakes and transmission. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. Additionally, the catalytic converter needed to be replaced. The contact stated that the driver suffered a stroke after the failure, and medical attention was provided. The manufacturer was contacted and opened a case. The failure mileage was approximately 67,000.
NHTSA complaint #11678154 — an unverified report by a vehicle owner.
at 20,000 milesOlathe, KSCrash
POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO JAY WOLFE ACURA (LOCATED AT 1029 W 103RD ST, KANSAS CITY, MO 64114, (816) 656-2281) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. WHILE THE CONTACT'S HUSBAND WAS PARKING THE VEHICLE AND PRESSING THE PARK BUTTON, IT FAILED AND THE VEHICLE ROLLED FORWARD AND STRUCK A ROCK. THE CONTACT STATED THAT THE GEAR DISPLAYED THAT IT WAS IN PARK; HOWEVER, THE VEHICLE WAS STILL PLACED IN NEUTRAL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
NHTSA complaint #11270244 — an unverified report by a vehicle owner.
at 20,000 milesOlathe, KSCrash
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO JAY WOLFE ACURA (LOCATED AT 1029 W 103RD ST, KANSAS CITY, MO 64114, (816) 656-2281) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. WHILE THE CONTACT'S HUSBAND WAS PARKING THE VEHICLE AND PRESSING THE PARK BUTTON, IT FAILED AND THE VEHICLE ROLLED FORWARD AND STRUCK A ROCK. THE CONTACT STATED THAT THE GEAR DISPLAYED THAT IT WAS IN PARK; HOWEVER, THE VEHICLE WAS STILL PLACED IN NEUTRAL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
NHTSA complaint #11270244 — an unverified report by a vehicle owner.
at 50,000 milesCrockett, CACrash2 injured
AIR BAGS
IN AN IMPACT WITH A PARKED CAR THAT TOTALED THE TLX , THE AIRBAGS NEVER DEPLOYED WHICH LED TO INJURY TO THE DRIVERS CHEST AND THE HIP OF THE PASSENGER IN THE FRONT OF THE CAR. THE ATTACHED PICTURE SHOW THAT THE FRONT IN IS CRUSHED WHILE THE INSIDE PICTURES SHOW THAT THE AIRBAGS NEVER DEPLOYED. AFTER THE IMPACT THE CAR COULD NOT BE CONTROLLED. PER DRIVER, SHE TRIED TO BREAK, BUT CAR DID NOT STOP. SHE TRIED TO TURN POWER OFF AT IGNITION BUT THAT DID NOT STOP. PUT CAR IN PARK BUT IT CONTINUED ROLLING BACKWARDS UNTIL THE CAR IMPACTED A RETAINING WALL DAMAGING THE BACKEND OF THE CAR. STILL, ACURA SAFETY SYSTEM NEVER DEPLOYS AIRBAGS. ACCORDING TO THE DRIVER, AFTER THE COLLISION ALL SYSTEMS FAILED. SHE WAS UNABLE TO BRAKE OR STOP THE CAR WITH GEARS OR TURNING POWER OFF. WE HAVE MORE PICTURES. IT SEEMS I WAS ONLY ABLE TO LOAD 1. *TR CONSUMER HAS REACHED OUT TO THE MANUFACTURER. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11231579 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Jacksonville, FL
UNKNOWN OR OTHER
As I’m driving my car will shift in neutral which I know this isn’t normal on highway, bridges even low grounds. Don’t see a recall on my car, but after researching I seen In September 2019 tlx was having some of the same problems different year. And this situation happen 3x so far til I afraid to drive it. Just driving smoothly then goes into different gear which can put me, my kids and anyone else in danger.
NHTSA complaint #11758677 — an unverified report by a vehicle owner.
Anaheim Hills, CA
UNKNOWN OR OTHER
The vehicle is experiencing extensive factory paint failure and clear-coat delamination on the roof, around the rear windshield, C-pillars, and upper door frames. The condition began approximately 12 months ago around the rear windshield and has progressively spread to multiple upper body panels despite normal ownership and maintenance. The paint is peeling in large sections, exposing the underlying paint layers. Research indicates Acura previously acknowledged a similar paint adhesion defect affecting certain 2015 Acura TLX vehicles around the rear windshield and issued a warranty extension for some vehicles. Although my vehicle may not have been included in that program, the failure pattern appears substantially similar. The vehicle has not been involved in any collision affecting these areas, and the paint appears to be the original factory finish. The condition continues to worsen over time. The vehicle is available for inspection upon request. Acura Client Relations has been contacted, and a case has been opened requesting inspection and review.
NHTSA complaint #11749669 — an unverified report by a vehicle owner.
Anaheim Hills, CA
STRUCTURE:BODY
The vehicle is experiencing extensive factory paint failure and clear-coat delamination on the roof, around the rear windshield, C-pillars, and upper door frames. The condition began approximately 12 months ago around the rear windshield and has progressively spread to multiple upper body panels despite normal ownership and maintenance. The paint is peeling in large sections, exposing the underlying paint layers. Research indicates Acura previously acknowledged a similar paint adhesion defect affecting certain 2015 Acura TLX vehicles around the rear windshield and issued a warranty extension for some vehicles. Although my vehicle may not have been included in that program, the failure pattern appears substantially similar. The vehicle has not been involved in any collision affecting these areas, and the paint appears to be the original factory finish. The condition continues to worsen over time. The vehicle is available for inspection upon request. Acura Client Relations has been contacted, and a case has been opened requesting inspection and review.
NHTSA complaint #11749669 — an unverified report by a vehicle owner.
Douglasville, GA
POWER TRAIN
Car randomly goes into neutral and stays in neutral not allowing gear change
NHTSA complaint #11744119 — an unverified report by a vehicle owner.
at 89,000 milesNewark, NJ
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Acura TLX. The contact stated that while driving at various speeds the vehicle had suddenly began to shake and rattle and eventually stalled. The contact able to restart the vehicle and continued to drive. Over time the failure continued to occur more frequently. The vehicle was taken to the local dealer who diagnosed the fuel pump needed to be replaced. The vehicle was later repair by a local mechanic. The manufacturer was contact regarding the failure and informed that the VIN was not included in the NHTSA Campaign Number: 23V858000(FUEL SYSTEM, GASOLINE). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 89,000.
NHTSA complaint #11737765 — an unverified report by a vehicle owner.
Durham, NC
ELECTRICAL SYSTEM
The emergency brake system continues to come on and read all the type of stuff on the screen, as well as the LKAS keeps coming on the screen showing problems and when it does, the transmission or engines stalls a little and slows up and speed down on its on
NHTSA complaint #11733172 — an unverified report by a vehicle owner.
Durham, NC
ENGINE
The emergency brake system continues to come on and read all the type of stuff on the screen, as well as the LKAS keeps coming on the screen showing problems and when it does, the transmission or engines stalls a little and slows up and speed down on its on
NHTSA complaint #11733172 — an unverified report by a vehicle owner.
Durham, NC
LANE DEPARTURE: ASSIST
The emergency brake system continues to come on and read all the type of stuff on the screen, as well as the LKAS keeps coming on the screen showing problems and when it does, the transmission or engines stalls a little and slows up and speed down on its on
NHTSA complaint #11733172 — an unverified report by a vehicle owner.
at 50,000 milesWoodbridge, CA
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
The contact owns a 2015 Acura TLX. The contact stated that the rear-view camera displayed a distorted image while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The contact stated that the image was being blocked. Additionally, the rear-view mirror had dark sunspots that obstructed the driver's visibility. Most recently, the contact became aware that the driver’s seat was fractured where the seat adjust buttons were located. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 50,000.
NHTSA complaint #11728647 — an unverified report by a vehicle owner.
at 50,000 milesWoodbridge, CA
BACK OVER PREVENTION
The contact owns a 2015 Acura TLX. The contact stated that the rear-view camera displayed a distorted image while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The contact stated that the image was being blocked. Additionally, the rear-view mirror had dark sunspots that obstructed the driver's visibility. Most recently, the contact became aware that the driver’s seat was fractured where the seat adjust buttons were located. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 50,000.
NHTSA complaint #11728647 — an unverified report by a vehicle owner.
Fresno, CA
UNKNOWN OR OTHER
Vehicle displays two warnings under normal usage. First warning is Emissions system issue and second is Brake System Failure. The Vehicle runs completely normal and operational, however these two warnings flash on the vehicle. The parking brake indicator also flashes. Vehicle has been to dealership/shop for multiple repairs; around 3-4 repairs within two months with no resolve for the same warning/issue.
NHTSA complaint #11724835 — an unverified report by a vehicle owner.
Fresno, CA
ENGINE
Vehicle displays two warnings under normal usage. First warning is Emissions system issue and second is Brake System Failure. The Vehicle runs completely normal and operational, however these two warnings flash on the vehicle. The parking brake indicator also flashes. Vehicle has been to dealership/shop for multiple repairs; around 3-4 repairs within two months with no resolve for the same warning/issue.
NHTSA complaint #11724835 — an unverified report by a vehicle owner.
Fresno, CA
FUEL/PROPULSION SYSTEM
Vehicle displays two warnings under normal usage. First warning is Emissions system issue and second is Brake System Failure. The Vehicle runs completely normal and operational, however these two warnings flash on the vehicle. The parking brake indicator also flashes. Vehicle has been to dealership/shop for multiple repairs; around 3-4 repairs within two months with no resolve for the same warning/issue.
NHTSA complaint #11724835 — an unverified report by a vehicle owner.
Springfield, PA
STEERING
The vehicle is throwing a steering code of LSAK. The steering is being compromised as the vehicle cannot determine if it is being steered correctly or not. After researching this code, I have seen hundreds of other people so far complaining about the same code for this year, make and model. One person had stated that his steering stopped mid way on his drive. I looked up the prices of correcting this issue and it ranges anywhere form 1800.00 to 2000 .00. My vehicle only has 65,000 miles on it and this is a potentially very dangerous situation. With the hundreds of customers that I have seen so far that are complaining of the same issue, I do not feel that this should be the customers responsibility to fix but rather a recall or at the very least a class action lawsuit if the dealer will not correct this potentially very dangerous issue.
NHTSA complaint #11721414 — an unverified report by a vehicle owner.
Springfield, PA
FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle is throwing a steering code of LSAK. The steering is being compromised as the vehicle cannot determine if it is being steered correctly or not. After researching this code, I have seen hundreds of other people so far complaining about the same code for this year, make and model. One person had stated that his steering stopped mid way on his drive. I looked up the prices of correcting this issue and it ranges anywhere form 1800.00 to 2000 .00. My vehicle only has 65,000 miles on it and this is a potentially very dangerous situation. With the hundreds of customers that I have seen so far that are complaining of the same issue, I do not feel that this should be the customers responsibility to fix but rather a recall or at the very least a class action lawsuit if the dealer will not correct this potentially very dangerous issue.
NHTSA complaint #11721414 — an unverified report by a vehicle owner.
Springfield, PA
LANE DEPARTURE: WARNING
The vehicle is throwing a steering code of LSAK. The steering is being compromised as the vehicle cannot determine if it is being steered correctly or not. After researching this code, I have seen hundreds of other people so far complaining about the same code for this year, make and model. One person had stated that his steering stopped mid way on his drive. I looked up the prices of correcting this issue and it ranges anywhere form 1800.00 to 2000 .00. My vehicle only has 65,000 miles on it and this is a potentially very dangerous situation. With the hundreds of customers that I have seen so far that are complaining of the same issue, I do not feel that this should be the customers responsibility to fix but rather a recall or at the very least a class action lawsuit if the dealer will not correct this potentially very dangerous issue.
NHTSA complaint #11721414 — an unverified report by a vehicle owner.
at 99,000 milesMilton, NY
ENGINE AND ENGINE COOLING
The contact owns a 2015 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The dealer was contacted several times for the recall repair; however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH, the vehicle lost motive power. The contact was able to veer to the shoulder of the road. The vehicle failed to restart and was towed to Firestone, where it was diagnosed and determined that the engine had seized. The vehicle was not repaired and was towed to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
NHTSA complaint #11709143 — an unverified report by a vehicle owner.
at 77,000 milesBeckley, WV
POWER TRAIN
The contact owns a 2015 Acura TLX. The contact stated that while driving at undisclosed speeds, the vehicle hesitated while accelerating. The message to stop driving and have the vehicle serviced immediately was displayed. The vehicle was towed to the dealer, who diagnosed that the Automatic Transmission Fluid (ATF) warmer had failed. The dealer diagnosed the vehicle with other undisclosed failures due to the ATF warmer failure. The vehicle was not repaired. The manufacturer was informed of the failures and opened a case. The failure mileage was approximately 77,000.
NHTSA complaint #11708770 — an unverified report by a vehicle owner.
La Mesa, CA
POWER TRAIN
The fuel delivery system, specifically the fuel pump, has malfunctioned. This vehicle is subject to a fuel pump safety recall, which was reportedly repaired in 2022; however, the vehicle continues to experience the same failure symptoms and is available for inspection upon request. The vehicle has stalled multiple times at highway speeds, resulting in sudden loss of power while driving and creating an immediate risk of collision with surrounding traffic. My family was in the vehicle during these incidents, significantly increasing the risk of serious injury or death. The problem has been reproduced multiple times, including after the vehicle was taken to an authorized Acura dealership. During the most recent visit, diagnostic trouble codes were cleared, but the recalled fuel pump was not repaired or replaced. After being released by the dealership, the vehicle stalled again under similar driving conditions. The vehicle was inspected by the dealership, but no corrective repair was performed beyond clearing codes. The manufacturer has not yet properly remedied the recurring safety defect. Prior to stalling, the vehicle exhibited intermittent hesitation, loss of power, and engine shutdown. Warning indicators and fault codes were present at times and were cleared by the dealership without resolving the underlying issue. These symptoms have continued intermittently since the recall repair. This appears to be a failure to properly diagnose and correct a known safety defect, resulting in repeated dangerous highway stalls and placing occupants at serious risk.
NHTSA complaint #11704795 — an unverified report by a vehicle owner.
Marietta, GA
ENGINE
My 2015 Acura TLX’s engine has internal issues with rod bearings, as mentioned in other recalls of the same year, yet my VIN does not fall within the recall.
NHTSA complaint #11704805 — an unverified report by a vehicle owner.
La Mesa, CA
FUEL/PROPULSION SYSTEM
The fuel delivery system, specifically the fuel pump, has malfunctioned. This vehicle is subject to a fuel pump safety recall, which was reportedly repaired in 2022; however, the vehicle continues to experience the same failure symptoms and is available for inspection upon request. The vehicle has stalled multiple times at highway speeds, resulting in sudden loss of power while driving and creating an immediate risk of collision with surrounding traffic. My family was in the vehicle during these incidents, significantly increasing the risk of serious injury or death. The problem has been reproduced multiple times, including after the vehicle was taken to an authorized Acura dealership. During the most recent visit, diagnostic trouble codes were cleared, but the recalled fuel pump was not repaired or replaced. After being released by the dealership, the vehicle stalled again under similar driving conditions. The vehicle was inspected by the dealership, but no corrective repair was performed beyond clearing codes. The manufacturer has not yet properly remedied the recurring safety defect. Prior to stalling, the vehicle exhibited intermittent hesitation, loss of power, and engine shutdown. Warning indicators and fault codes were present at times and were cleared by the dealership without resolving the underlying issue. These symptoms have continued intermittently since the recall repair. This appears to be a failure to properly diagnose and correct a known safety defect, resulting in repeated dangerous highway stalls and placing occupants at serious risk.
NHTSA complaint #11704795 — an unverified report by a vehicle owner.
at 122,312 milesSan Antonio, TX
ENGINE AND ENGINE COOLING
The contact owns a 2015 Acura TLX. The contact received notification of a manufacturer’s recall: 2062837681, for the crankshaft bearing, and took the vehicle to the dealer for the repair. The vehicle was repaired; however, three weeks after the repair, the vehicle started making a knocking sound while accelerating or while idling. There were no warning lights illuminated. The vehicle was taken to the dealer, who determined that oil was leaking from the vehicle and that the timing belt needed to be replaced. The vehicle was not repaired. After retrieving the vehicle from the dealer, the contact became aware that oil was still leaking from the vehicle, with an abnormal odor coming from the vehicle. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 122,312.
NHTSA complaint #11703639 — an unverified report by a vehicle owner.
Richmond, VA
ENGINE AND ENGINE COOLING
The contact called on behalf of the owner of a 2015 Acura TLX. The contact's son received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), and the vehicle was taken to the dealer; however, the dealer had cancelled all three recall repair appointments because a technician was not available to repair the vehicle. Most recently, the contact's son was informed that the vehicle needed to be inspected to determine whether the recall repair was needed. The manufacturer was not made aware of the issue. The vehicle owner had not experienced a failure.
NHTSA complaint #11701689 — an unverified report by a vehicle owner.
Newport News, VA
POWER TRAIN
Subject: Complaint - Safety Recall Failure (#23V75100) - Engine Failure Summary: This is a complaint regarding a failure of the safety recall repair performed under Recall #23V75100, which addressed a rod bearing issue that can cause engine failure. Details: 1. On or about April 4, 2024, Southern Acura of Newport News, VA replaced the long block under Recall #23V75100 after the original engine failed at approximately 130,810 miles. 2. On or about September 5, 2024, at approximately 173,722 miles, the replacement engine failed again. 3.The vehicle is currently located at Hall Acura of Virginia Beach, VA. , where the dealership has verified that the engine is seized and available for inspection. 4. The failure occurred while driving at approximately 70 mph in a construction zone, where there was no immediate shoulder or safe area to pull off. The sudden loss of power nearly caused a rear- end collision. 5.An independent service center, American Pride - Fort Eustis in Newport News, VA., also verified the problem and found metal shavings and bearing metal coming from the oil pan. 6. There were no warning lamps or alerts prior to the engine failure; all warning lights illuminated only after the loss of power
NHTSA complaint #11697891 — an unverified report by a vehicle owner.
Newport News, VA
ENGINE
Subject: Complaint - Safety Recall Failure (#23V75100) - Engine Failure Summary: This is a complaint regarding a failure of the safety recall repair performed under Recall #23V75100, which addressed a rod bearing issue that can cause engine failure. Details: 1. On or about April 4, 2024, Southern Acura of Newport News, VA replaced the long block under Recall #23V75100 after the original engine failed at approximately 130,810 miles. 2. On or about September 5, 2024, at approximately 173,722 miles, the replacement engine failed again. 3.The vehicle is currently located at Hall Acura of Virginia Beach, VA. , where the dealership has verified that the engine is seized and available for inspection. 4. The failure occurred while driving at approximately 70 mph in a construction zone, where there was no immediate shoulder or safe area to pull off. The sudden loss of power nearly caused a rear- end collision. 5.An independent service center, American Pride - Fort Eustis in Newport News, VA., also verified the problem and found metal shavings and bearing metal coming from the oil pan. 6. There were no warning lamps or alerts prior to the engine failure; all warning lights illuminated only after the loss of power
NHTSA complaint #11697891 — an unverified report by a vehicle owner.