49 of the
1,341 complaints filed about the Acura TLX
are about the throttle and cruise control —
4% of everything owners reported.
The worst model year for it is 2015.
49
Complaints
4%
Share of all complaints
6
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
We have a 2022 Acura TLX Type S and it has started to show an errors - Adaptive Damper System Problem. From what I can gather from reviewing articles on the Internet is that this problem is caused because of poor wiring design by Honda / Acura, which is causing speed sensors electronics to erode. There are also articles that Honda /Acura is aware of this problem and is currently gathering data. Our concern is that in Michigan, if you have these problems, specially during winter when the roads are icy - if your drive type is stuck in the wrong mode - That can be a safety hazard. Example -The adaptive damper system can cause the automobile to be stuck in sports mode on an icy road, making it dangerous to drive............ Further, consumers are aware that this is a fault of the manufacturer, in the way the wiring harness is routed within the automobiles chassis. This poor design exposes the electronics to unwanted elements from road, snow, salt, dirt etc. It is also reported that this wiring harness is an expensive item to fix, hence Acura is reluctant in taking the necessary effort in resolving this very known issue. Consumers pay a lot for these vehicles for their quality - If this is a known issue , Acura should take care of it and not force the consumers to drive acuras with potential safety issues.
NHTSA complaint #11749059 — an unverified report by a vehicle owner.
The contact owns a 2019 Acura TLX. The contact stated that while driving on the highway, the vehicle intermittently started to accelerate slowly and then it unexpectedly surges forward. The dealer was contacted regarding the issue but the vehicle was not diagnosed or repaired. The failure mileage was unavailable.
NHTSA complaint #11736399 — an unverified report by a vehicle owner.
The contact owned a 2019 Acura TLX. The contact stated that while pulling into a detached garage at 3-5 MPH, the vehicle suddenly accelerated through the wall and was hanging out 2/3 of the way. The contact sustained injuries to his head, and medical attention was not provided. The air bag deployed as designed. There were no warning lights illuminated. There was no reported fire. A police report was filed. The building inspector and fire department were on the scene. The vehicle was towed to a tow lot by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 14,500. The vehicle was deemed a total loss.
NHTSA complaint #11725264 — an unverified report by a vehicle owner.
While I was driving in the fwy I tried changed lanes and needed to speed so that incoming car wouldn’t hit me but my car was stalling. It has happened 3 times!!! I took it to the dealership and they said it’s the camera and that they don’t have the part on stock. I asked for a rental car meanwhile we wait for the part and they said they can’t do that. I stated to them that the car is dangerous not only for me but for the public if I keep driving it like that. They said there’s nothing they can do!
NHTSA complaint #11685526 — an unverified report by a vehicle owner.
EVERYTHING PREVIOUSLY REPORTED ( ON OTHER INCIDENTS REPORTS) HAPPENED WHILE MY DAUGHTER WAS DRIVING ON THE HIGHWAY! YOU NEED TO CORRECT THIS!!! [XXX] NHTSA ID NUMBER: 11641522 Components: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL NHTSA ID Number: 11641522 Incident Date [XXX] Consumer Location TEMPE, AZ Vehicle Identification Number [XXX] *** Summary of Complaint CRASHNo FIRENo INJURIES0 DEATHS0 I was driving on the freeway going at the speed of traffic about 65-70mph then suddenly I heard my car engine slowing down and multiple lights popped up on my dashboard. I looked at my speedometer and it indeed was decreasing in speed. I tried to accelerate little by little and it did not. My check brake system, check brake hold system, check power steering system, check VSA system, check hillstart assist system, check emission system lights popped up on my dashboard. My car felt like I was popping the clutch, jerking a lot. I was able to move over to the right shoulder and park. I turned the car off and I was able to turn it back on unfortunately but the lights were still popping up and my car kept jerking and not accelerating. This happened while driving on the highway this is extremely dangerous! There has been others with the same issue. 1 Affected Product Copy Link to Information July 12, 2024 NHTSA ID NUMBER: 11601499 Components: POWER TRAIN, VEHICLE SPEED CONTROL NHTSA ID Number: 11601499 Incident Date [XXX] Consumer Location HUNTINGTON BEACH, CA Vehicle Identification Number [XXX] Summary of Complaint CRASHNo FIRENo INJURIES0 DEATHS0 While driving on the freeway/highway my vehicle went into limp mode and shifted into neutral. My vehicle would not allow me to shift gears and the car would not let me accelerate anymore. I had to think quickly and move out from upcoming traffic. With little speed I had on my vehicle I could only shut down the car and wait for a tow truck. T INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11663635 — an unverified report by a vehicle owner.
The contact owns a 2018 Acura TLX. The contact stated while driving 35 MPH and at various speeds, several unknown warning lights illuminated on the instrument cluster. Additionally, the contact stated that while depressing the accelerator pedal, the vehicle was hesitated before responding as needed. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local mechanic who was unable to diagnose the vehicle. The contact called a local dealer but had not taken the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11656824 — an unverified report by a vehicle owner.
I was driving on the freeway going at the speed of traffic about 65-70mph then suddenly I heard my car engine slowing down and multiple lights popped up on my dashboard. I looked at my speedometer and it indeed was decreasing in speed. I tried to accelerate little by little and it did not. My check brake system, check brake hold system, check power steering system, check VSA system, check hillstart assist system, check emission system lights popped up on my dashboard. My car felt like I was popping the clutch, jerking a lot. I was able to move over to the right shoulder and park. I turned the car off and I was able to turn it back on unfortunately but the lights were still popping up and my car kept jerking and not accelerating. This happened while driving on the highway this is extremely dangerous! There has been others with the same issue.
NHTSA complaint #11641522 — an unverified report by a vehicle owner.
The contact owns a 2019 Acura TLX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the back-over prevention camera was independently enabled. In addition, the vehicle stalled, and the vehicle lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several different dealers over a dozen times, however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer had an electrical technician to inspect the vehicle; however, the failure was not duplicated. The failure mileage was approximately 2,000.
NHTSA complaint #11638108 — an unverified report by a vehicle owner.
The contact owns a 2017 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start intermittently. The contact stated that while driving at various speeds, the vehicle failed to accelerate as needed. The contact stated that while driving at approximately 65 - 70 MPH, the vehicle began to decelerate with several unknown warning lights illuminated. The failure lasted less than a minute before self-correcting, and the vehicle was driven without failure. The failure had occurred several times while driving at various highway speeds. The dealer was contacted. The dealer informed the contact that parts were not available and would not be available until 2025. The manufacturer was made aware of the issue and stated that while speaking to the dealer, the contact was informed that vehicles that were experiencing failure were being repaired. The approximate failure mileage was 10,000. Parts distribution disconnect.
NHTSA complaint #11616182 — an unverified report by a vehicle owner.
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
NHTSA complaint #11611498 — an unverified report by a vehicle owner.
2019 Acura TLX 28k miles - was slowing pulling into a parking spot in a parking garage downtown San Diego. Suddenly the car had no brakes while pressing the brake pedal to the floor with no resistance from the brakes, the car start revving hard and accelerating very fast. I stopped by hitting a brick barrier. Steering wheel and knee airbags deployed. Fortunately I arrived at work early that day and did not hit anyone or any other cars. Our Insurance company USAA said they can not repair the car. The automatic emergency equipment did not kick in either. Acura was advised of the issue case number [XXX]. Fortunately my injuries were minor cuts and bruising but if this incident had happened somewhere else it could have resulted in loss of life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11610282 — an unverified report by a vehicle owner.
The contact owns a 2018 Acura TLX. The contact stated that after refueling and attempting to park in a parking space, the vehicle experienced a sudden acceleration. The contact mentioned that no safety features were activated. As a result, the contact crashed into a pillar where the vehicle came to a stop and prevented it from then crashing into a building. The air bags did not deploy. The vehicle's front end was damaged, and the contact noticed a significant amount of fluid on the ground underneath the front end as well. The pillar that was crashed into also had damage. The vehicle was towed to a collision center where it was pending a diagnostic testing result. The contact sustained injuries to her neck and upper back areas that required medical attention. A police report was filed. A dealer was contacted via phone where the contact was informed that the vehicle failure was not related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,000.
NHTSA complaint #11606690 — an unverified report by a vehicle owner.
While driving on the freeway/highway my vehicle went into limp mode and shifted into neutral. My vehicle would not allow me to shift gears and the car would not let me accelerate anymore. I had to think quickly and move out from upcoming traffic. With little speed I had on my vehicle I could only shut down the car and wait for a tow truck. This happened to me twice in 2020 and the mechanics could not find any issue or replicate what had happened. They said this was a software issue. I was still scared to drive my car thinking this would happen again. Then 2 years after ( 2024) again this happened and it was when I was on the freeway. Luckily I was on the left side and was able to stop on the shoulder but stressing out and still traumatized from what occurred 2 years ago. I took it to the dealer and same thing they could not replicate the issue and did re programmed the software. I believe this car is not safe to drive at all knowing this can happen again and again at random times. The attached document is what the dealer gave me stating this remedy was done to the vehicle. This need to be investigated.
NHTSA complaint #11601499 — an unverified report by a vehicle owner.
I've had multiple failures on this vehicle. First, the engine had a rod knock and Acura gave me a very hard time approving the repair and eventually replacement of the engine. Second, the ADAS system is not working and is a huge safety concern. I keep getting error messages that my road mitigation and lane keeping assist systems do not work. Third, the ABS module system cannot communicate with my ECU and is not working properly. Another safety concern as this controls a lot of the wheel speed sensors, brakes, etc on this vehicle. A quick Google search for acura tlx ABS module repair will bring up pages and pages of people complaining about this very same problem yet Acura is not doing anything about it. This problem also affected other models such as the TSX, TL, RL, and the Oddysey. I've taken my vehicle to several mechanics and they all state that this is a very common problem in Honda/Acura. I'm not sure how Honda/Acura can risk the lives of their customers in this way but it is not safe as this vehicle is my daily commuter that I use for my family.
NHTSA complaint #11558080 — an unverified report by a vehicle owner.
Unknown- Check TPMS System, Check Parking Brake System, Check Brake System, Park light, all came on and stays on. While driving car shut off multiple times, speed will reduce, car will hesitate and jerk when trying to pull off from stop light.
NHTSA complaint #11537609 — an unverified report by a vehicle owner.
While driving approx 65 mph on a freeway the vehicle placed itself into neutral and decelerrated as multiple warnings flashed across dashboard. . . “Emissions System Problem”, “Transmission System Problem”, “Electric Parking Brake Problem”. I was able to pull off to the side of an exit ramp but once I put the car in PARK I could not shift into Drive. I could not safely drive/manuever my vehicle to a safer area putting myself and child at risk of being hit. I turned the car on/off multiple times to attempt to shift into Drive, but to no avail. I called the nearest Acura dealer which was in the next town over from where I was stranded. After many failed attempts I was able to put the car in Drive and move my vehicle to the closest road and off to the side but with the warnings still flashing. The last successful attempt I was able to put the car in Drive again and without any further warnings flashing on dashboard. Drove 20 minutes to the nearest Acura Dealer and was charged $300 for the diagnosis and update of 3 systems. Informed DTC Code P0657, actuator supply voltage circuit/open, was found prior to system updates: Transmission Control Module Update, PGM-FI Update, and ABS System Update.
NHTSA complaint #11505092 — an unverified report by a vehicle owner.
I was merging on to the freeway going about 60mph, with traffic right behind me. Car started decelerated and the dash board lit up. A car behind me had to swerve to avoid hitting me. I put on my hazard lights and tried to move to the shoulder the car was only going about 5mph at the time. I turned the car off and restarted to see if it would move, but it was still going about 5mph. After doing this a couple of times I was able to get the car the move at about 20 mph. The dash board is still lit up.
NHTSA complaint #11462479 — an unverified report by a vehicle owner.
Was driving down interstate 70 at approximately 75 miles an hour. My cruise control was set and I was going up a small hill and out of nowhere my car decelerates down to about 50-60 miles an hour and it won't shift into gear/turn over and is making a grinding/revving noise. Almost all of the warning lamps and messages started flashing when this happened. There were cars behind me and next to me on the interstate when this happen and could have caused a serious crash given that the car decelerated and stopped functioning in the middle of the road. I had to pull over on the side of the interstate and I immediately called the dealership to see what was going on and if the car was safe to drive. I took my car to the Acura dealership either that same day or the next day and they claimed they didn't know what the issue was and told me that they reset the mainframe and that would take care of the issue. It did not take care of the issue and this problem has continued to happen multiple times. With the most recent time that this issue occurred they told me that I needed to buy a new battery and that would take care of the issue. I purchased a new battery and 2 days later the same thing as above happened again while driving 75 miles down the interstate the car decelerates and about causes me to crash. Prior to this situation happening in 2020, there was an issue with my battery and when my car would go into idle mode at stoplights/stop signs, it would die in the middle of the road and I would have to wait a few minutes before it would start back up.
NHTSA complaint #11452396 — an unverified report by a vehicle owner.
The contact owns a 2016 Acura TLX. The contact stated that while driving 20 MPH, the vehicle failed to accelerate as needed. The contact mentioned that after depressing the accelerate pedal multiple times, the vehicle was finally operating as designed. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.
NHTSA complaint #11451527 — an unverified report by a vehicle owner.