I filed a claim with insurance company with what I thought was minor damages for a hit and run that happened to me while I was at emergency room for the multiple surgeries I’ve had recently and when the claim came back total loss due to defective airbag recalls and cause my airbags were supposed to deploy where they hit me and didn’t, now I’m left with 7k still owed on my full coverage insurance on Audi and no car and deemed total loss and unsafe to have on roads. The insurance company only gave me salvage value for the 2011 audi a5 that had 57k miles on it and left me with no car, no repairs, and no way to get another cause airbags didn’t deploy for where I was hit! 🤬🔥
NHTSA complaint #11757139 — an unverified report by a vehicle owner.
My 2018 Audi A5 Sportback previously received Audi Safety Recall 74E3 on January 27, 2023. The recall repair documentation indicates a seat POD (Passenger Occupant Detection System) update was performed. Several years later, the vehicle developed another passenger airbag fault. The vehicle displays a message indicating the front passenger airbag is OFF even when an occupant is seated in the front passenger seat. Audi diagnosed fault code B12251B, "Passive Occupant Detection System Mat Resistance Too High," and determined that the seat POD occupancy mat and wiring are defective and require replacement. Audi has refused to cover the repair because more than 12 months and 12,000 miles have passed since the recall repair. I am concerned that the passenger occupant detection system involved in the previous safety recall has failed again, resulting in the passenger airbag being disabled while the seat is occupied. I am requesting that NHTSA review whether the recall remedy adequately corrected this safety issue.
NHTSA complaint #11755942 — an unverified report by a vehicle owner.
The passenger side air bag indicator constantly turns off and on in my Audi no matter if there is or is not a passenger in the seat. I took my vehicle to an authorized Audi service center to have the issue checked and they determined the issue to be a failed pods mat based on the error code returned. Upon researching, I’ve discovered that this issue was a safety recall issue with Audi A5 Sportback vehicles in 2020. My vehicle was manufactured during the time of this particular recall and the issue appears to be indicative of this recall. The recall was safety recall code: 74E3.
NHTSA complaint #11707412 — an unverified report by a vehicle owner.
I have had multiple issues with this vehicle. After having it for a few months while on a road trip the car begin high pitched beeping and several warning lights displayed with messages stating Audi pre sense malfunction: contact customer service/ AES/AEB unavailable. Safety System: malfunction: See Owners Manual. Drive System malfunction. Three warning lamps illuminated as well. I wasn’t sure what was happening and pulled over at the next exit, called my husband. After turning off the vehicle the lights remained illuminated and the warning lamps didn’t change, it also continued to beep but I had not choice but to continue on as we were far from home but it left me rattled and nervous of the safety of the vehicle. After the dealership advised us there was nothing wrong with the vehicle and they weren’t sure why the lights and malfunctions displayed. They turned off the lights and the car was fine for another few weeks until it suddenly slammed on the breaks while driving down the road for no reason at all, all the lights and malfunctions begin again as well as the beeping. Luckily there wasn’t a car behind us but we were quite afraid of this breaking issue happening leading to a car accident or worse. We took the car to the dealership again where they told us there “needed to be an update to the software” but it wouldn’t be out until sometime “hopefully” next year but couldn’t guarantee a date and informed us we just needed to bring the car in if it happened again. We questioned the safety and asked for a loaner vehicle due to our fear but were assured the car is safe however I’ve lost count of the number of times the lights have come back on and the car breaks unexpectedly. We’ve returned to the dealership each time and told the vehicle is ok but the warning lights and safety alerts are on again as of today however it no longer beeps.
NHTSA complaint #11660801 — an unverified report by a vehicle owner.
Previous recall 19V-547 and 74D9 impacting the passenger air bag turning off even when a passenger is in the vehicle was repaired improperly, and the problem is still happening.
NHTSA complaint #11615967 — an unverified report by a vehicle owner.
My brother lost control from the tires being worn unevenly wich caused him to lose traction. The airbags in the car on the passenger side where the steel pole made contact, failed to deploy. The seatbelt was defective because he was seatbelted and the belt broke.
NHTSA complaint #11604631 — an unverified report by a vehicle owner.
Earlier models were recalled for defective air bag modules. My 2011 A5 was not recalled but the air bag module failed in exactly the same way as earlier models. The modules were not upgraded and perhaps the newer models should be included in recall. I have an invoice for $1443.45 from the dealer. Thanks.
NHTSA complaint #11473615 — an unverified report by a vehicle owner.
The contact owns a 2019 Audi A5. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11470284 — an unverified report by a vehicle owner.
Audi has recalled a5 until 2009 for defective air bag modules, ie power supply. My 2011 has the same problem but not covered by recall. Why not? Very dangerous condition. Thank you.
NHTSA complaint #11461059 — an unverified report by a vehicle owner.
WITH THE FRONT PASSANGER SEAT OCCUPIED BY AN ADULT, DISPLAY ON THE DASH RANDAMLY DIPLAYS "PASSANGER AIRBAG OFF" THEN DISPLAYS "PASSANGER AIRBAG ON". DISPLAY SWITCHES BETWEEN THE TWO. THIS HAPPENS WHEN THE CAR IS IN MOTION ON A HIGHWAY OR CITY ROAD DRIVING.
NHTSA complaint #11390038 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 AUDI A5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE DRIVER CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH, THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS NOT INJURED. NO POLICE REPORT WAS TAKEN. THE OCCUPANT IN THE SECOND VEHICLE SUSTAINED AN INJURED BACK. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (STEVENS CREEK AUDI LOCATED AT 4343 STEVENS CREEK BOULEVARDSANTA CLARA, CA 95051) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11359833 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. AUDI NORTH ATLANTA (11505 ALPHARETTA HWY, ROSWELL, GA 30076, (404) 994-4327) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11257965 — an unverified report by a vehicle owner.
MY AIR BAG LIGHT AND PARKING LIGHT ICON CAME ON AT THE SAME TIME WHILE STARTING AND REMAIN ON. I HAVE READ THE EXACT SAME DESCRIPTION FROM OTHER AUDI OWNERS DESCRIBED IN RECALL 6901 16V376. WHY IS MY CAR NOT INCLUDED?? I HAVE RESTARTED MY TIMES TO NO AVAIL.
NHTSA complaint #11183218 — an unverified report by a vehicle owner.
TAKATA RECALL: UNABLE TO GET MY VEHICLE FIXED BECAUSE THEY CANNOT GET THE PARTS NEEDED. THE CUSTOMER SERVICE TEAM CAN'T PROVIDE AN ETA AND CANNOT PROVIDE ANY ALTERNATE SOLUTIONS IN THE MEANTIME. WHAT OPTIONS DO I HAVE TO ENSURE OUR SAFETY WHILE WE WAIT?
NHTSA complaint #11180137 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) IN JANUARY OF 2018. HOFFMAN AUDI OF EAST HARTFORD (700 CONNECTICUT BLVD, EAST HARTFORD, CT) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11172847 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE DEALER (AUDI BUFFALO, 5255 GENESEE ST, BOWMANSVILLE, NY 14026, 716-683-3343) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11160535 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF CHARLOTTE (9300 E INDEPENDENCE BLVD, MATTHEWS, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
NHTSA complaint #11115403 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED THE DEALER (JIM ELLIS AUDI IN ATLANTA, GA 1-877-465-2802) AND THE AUDI MANUFACTURER WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND INSTRUCTED THE CONTACT TO NOTIFY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11084299 — an unverified report by a vehicle owner.
TAKATA RECALL - HAVE BEEN TRYING TO GET THE RECALL DONE FOR ALMOST 2 YEARS. AUDI HAS STOPPED MAKING REPAIRS AND HAS BEEN SAYING THEY ARE COMING OUT WITH A FINAL REPAIR SHORTLY. THIS HAS NOT CHANGED IN MONTHS. HOW DO I GET A COMMITMENT FROM AUDI ON GETTING THIS CAR REPAIRED?
NHTSA complaint #11075520 — an unverified report by a vehicle owner.