When driving, without AND more importantly, WITH, a passenger in the front passenger seat, the Passenger Occupant Detection System (PODS) light goes on and indicates that the passenger air bag has been deactivated. I looked on line and saw that Audi has already recalled certain 2015-2019 Audi A3 Sedans but apparently my car is not part of the initial recall. I think the recall is BIGGER than Audi estimated and that my car should also be part of the recall. I plan to take to Audi to repair.
NHTSA complaint #11605361 — an unverified report by a vehicle owner.
Received notice for safety recall to have PODs system repaired or replaced free of charge by Audi. Took my vehicle in for the recall. Audi wanted to charge me to complete this safety recall and refused to complete the recall if I didn't pay. This was bluegrass motorsports in Louisville ky. They also damaged my vehicles door trim and stole money from my glove box(my fault for leaving money inside). Filed a complaint on the dealers website and was never reached out to. This is why safety recall remains open on my vehicle.
NHTSA complaint #11582791 — an unverified report by a vehicle owner.
Where do I start? We have taken this car into the Audi dealership four times due to the engine. Overheating and being almost stranded in the middle of nowhere with it because oil was needing to be added to the engine all the time and after charging us hundreds and hundreds of dollars to do to plug in Their service computer system they finally realized that the car third high-pressure fuel pump leaking was leaking fuel into the crank case causing a hard start and fuel trim codes we spent and this is just the warrants $911.67 another time my husband was backing out of our brand, new home and This car did not sense that he was too close and essentially the front right part of his tire where the tire is doc Benton and he ruined the right side of our garage and these are just one of the 20 issues that have been always going to the RV dealership and I really think that it’s time for some reimbursement. My husband won’t go and do anything about it because he used to work at the dealership but I’m sick of it and we’ve been charged hundreds and hundreds of dollars and then they finally just fixed. They finally just found the problem there that’s an issue and it’s a safety issue to because when I was driving down the highway all the sudden the over the engine overheated and that wasn’t on that was on several occasions, we brought it into the Audi dealership. They couldn’t find anything wrong with it Several please call me back or contact my husband who owns a car I’m getting sick of this. I think they also replaced the water pump as well.
NHTSA complaint #11505674 — an unverified report by a vehicle owner.
I have had a passenger airbag recall since 2021, and I have tried to schedule the maintenance for that recall several times, but each of the 5 times that I’ve tried, the Audi dealership (in Glenwood Springs, CO) says they don’t have the parts in stock. Each time that happens, I’m told I’ve been put on the list for the next parts shipment. I am so tired of waiting, while in the meantime, my passengers are considered unsafe in this vehicle. I need to have this repaired soon, please. Thank you.
NHTSA complaint #11504086 — an unverified report by a vehicle owner.
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11490200 — an unverified report by a vehicle owner.
The contact owns a 2022 AUDI S3. The contact received recall notification of NHTSA Campaign Numbers: 22V515000 (Seat Belts) and 22V652000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11486903 — an unverified report by a vehicle owner.
I have contacted Audi dealerships in my area with regard to Manufacturer Recall Number 69BY NHTSA Recall Number 21V198. But they say they do not have the parts to fix the recall and have no idea when they can fix it
NHTSA complaint #11484281 — an unverified report by a vehicle owner.
A recall for my car's PODS system has been in place since March of 2021 but Audi continues to inform me that the part is not available to fix the recall. It has been a year and a half since the recall and the passenger airbag in my car continues to turn on and off randomly. I feel that it's completely unacceptable to have to wait this long for a fix. I just spoke with my dealership today (Audi of Westwood, Massachusetts) and they again informed me that there are no parts available to complete the repair. I find this unacceptable and am filing this complaint.
NHTSA complaint #11482560 — an unverified report by a vehicle owner.
I had scheduled with the dealership to have the PODS recall fix completed. While waiting for the scheduled date my vehicle began showing symptoms described in the recall and they were sporadic just as described in the recall and only lasted a few seconds. The dealer called and cancelled my appointment as there are no parts available and they do not know when the recall parts will become available again. Then in early August things got worse than described in the recall campaign. Now I get the same Audi pre sense error on the dash when starting the vehicle and the airbag is disabled. The front passenger airbag has been disabled since early August and is never enabled if there is a passenger or not. I called dealer and was still told that they do not know when parts will be available. Called Audi and was told the same information as in the recall to read the owner manual and avoid the front passenger seat. There is no way to use the front passenger seat safely as the airbags are disabled and no one can tell me when I may be able to get it fixed. For my family we need to use every seat in the car so there is no way to not have someone in the front passenger seat. I would like Audi to fix the issue or at the least give a date of when it would be able to fix the vehicle. I need Audi to respond so that I know if I need to make decision to sell the vehicle for my families safety.
NHTSA complaint #11481928 — an unverified report by a vehicle owner.
Audi has had a safety recall on this vehicle since I purchased the car in June 2019. In 2019 and early 2020, there were no issues. About two years into owning the vehicle, I started experiencing faults, error codes, and safety lights on my dash due to issues with the passenger seat air bag. I brought the vehicle to Audi Burlington in MA and they said that the issues I was having was due to the recall but there was no fix. In January of 2022, I received a letter saying that there was fix for the recall. I called to schedule an appointment and they were booked 6 months out due to part availability. I made my appointment for June 6th, first available. A few weeks before my appointment, I received a letter saying Audi of America was stopping the fix due to part availability and not to bring my car in to my appointment. This recall is preventing me from passing state inspection and is a safety issue for any passengers in the car.
NHTSA complaint #11466835 — an unverified report by a vehicle owner.
The contact owns a 2017 Audi S3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was notified that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11465743 — an unverified report by a vehicle owner.
The contact owns a 2017 Audi S3. The front passenger seat air bag warning light failed to illuminate whether there was a passenger seated in the seat or not. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was contacted and the contact was informed that the part was not available. Several months later an appointment was scheduled; however, later the contact was informed that the part was not available. The contact stated that he rescheduled the appointment for 5/11/2022 and before going to the dealer he called to confirm however, he was informed that parts were not in stock and that the recall was closed due to parts not being available. The dealer stated that there was no time frame for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall remedy. The case was closed due to an appointment being made. The manufacturer was not made aware of the issue. The approximate failure mileage was 49,500.
NHTSA complaint #11463893 — an unverified report by a vehicle owner.
The contact owns a 2019 Audi S3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the repair would take two days. The contact took the vehicle back to his residence as the dealer declined to provide him with a rental. The contact later contacted the dealer who informed him that the next service availability date was 03/23/3022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11455258 — an unverified report by a vehicle owner.
The contact owns a 2017 Audi S3. The contact received NHTSA Campaign Number: 21V198000 (Air Bags). The owner contacted a local dealer to set up a recall appointment. The contact set the appointment and was told by the dealer that the parts would be ordered and that the dealer would contact the owner. The owner waited over one month and had to re-contact the dealer and was told that they no longer preorder parts and the recall was now first-come-first-serve. The contact was advised by the dealer that the appointment was canceled and the vehicle was still pending repair. The contact advised that the passenger airbag sensor light stays illuminated and the instructions in the recall letter advise not to allow a passenger in the front passenger seat. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
NHTSA complaint #11452610 — an unverified report by a vehicle owner.
The contact's husband owns a 2015 Audi S3. The contact stated that while driving at various speeds, an abnormal beeping sound would emit from the passenger’s side occupant detection system while the passenger’s side seat was vacant. The passenger’s side air bag warning light would remain illuminated at start-up. The contact stated that she would either buckle the seat belt or place a heavy object in the passenger’s seat to stop the beeping. The dealer was notified of the failure and informed her that the vehicle was included in NHTSA Campaign Number: 21V198000 (Air Bags) however, the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint #11439882 — an unverified report by a vehicle owner.
Audi issued a recall in March 2020. Seven months later, they still say that they have no solution. This is a major passenger safety issue and could result in serious injury or death. Seven months with no solution should not be accepted by NHTSA and we request that you take further enforcement action with Audi to achieve a fix quickly. They do not appear to feel pressure to act and issuing a recall without then rapidly achieving and implementing a fix makes a mockery of the NHTSA recall process.
NHTSA complaint #11436282 — an unverified report by a vehicle owner.
1. PASSENGER AIRBAG HAS BEEN OFF FOR 2 WEEKS. 2. oN THE iNFORMATION SCREEN THERE HAS BEEN A SYSTEM MALFUNCTION EVER SINCE. 3. CAR HAS BEEN TAKEN FOR REPAIR TO DEALERSHIP FOR 3 TIMES AND THE ISSUE KEEPS COMING BACK.
NHTSA complaint #11431235 — an unverified report by a vehicle owner.
The contact owns a 2015 Audi S3. The contact stated while his wife was driving 50 MPH, the airbag warning light and the seat belt warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provide no assistance. The approximate failure mileage was 100,000. VIN tool confirms parts are not available.
NHTSA complaint #11429482 — an unverified report by a vehicle owner.