My car sat overnight and the next afternoon I drove approx. 3 miles and got a warning to at the engine “coolant temperature too high: let engine run while vehicle is stationary”. I took the car to the local dealership who diagnosed it as “coolant migration” and quoted a repair cost of nearly $5200. The vehicle is 2022 with not even 26k miles and well maintained at the same dealership. I was informed it was a known issue but and they service manager would take the matter up with Audi corporate given the vehicle is 6 months out of warranty. That was all in Friday 8/10/26. Today, the service advisor called and told me it would be a goodwill repair and I would be responsible for 66% of the repair cost or roughly $3500. I am extremely unhappy and would like to pursue legal action
NHTSA complaint #11756016 — an unverified report by a vehicle owner.
While driving my 2020 Audi S6, the vehicle suddenly lost power and completely shut off in the middle of the road without warning. There were no warning lights or messages beforehand. I was unable to accelerate or steer out of the way, which created a major crash risk for myself and other drivers. I had to have the vehicle towed to Audi of Riverside for diagnosis and repair. The dealership confirmed the issue was related to Recall 22V861 (Gateway Control Module). I was never notified by Audi of this open safety recall prior to the incident. The problem was immediately confirmed by the dealership, and the vehicle has been in the shop since September 2024 — now over eight months — with no ETA on parts from Audi and no resolution. During this time, Audi has not provided a loaner vehicle or rental support. I’ve continued to pay my monthly car note for a car I cannot use and have spent hundreds of dollars per month on Uber and alternate transportation to get to work. Audi issued a $3,000 goodwill check, but that does not begin to cover my actual out-of-pocket costs. I also previously requested a vehicle buyback, which was denied. This is a serious safety defect that caused a dangerous on-road failure, and the manufacturer has failed to provide a timely or adequate remedy. The issue has been confirmed by the dealership, and the vehicle is still not repaired or returned to me. I’m requesting immediate investigation and enforcement regarding this unresolved recall and the unreasonable delay in resolution.
NHTSA complaint #11663980 — an unverified report by a vehicle owner.
Was just driving down the highway at normal speed and my car lost all power, every like came up on the dash and disabled my power steering causing me to almost crash. Took it to the shop mechanic tells me the turbos failed due to oil screen and it will cost me $8,000 Not sure why they failed I have amazing service records on my car. This needs to be a recall.
NHTSA complaint #11645758 — an unverified report by a vehicle owner.
the 2013 Audi 4.0T generation have a massive issue where the engine start leaking from the bottom of the crankcase where the block connects to it and to fix all these issues audi is asking a rebuild of the entire engine this issue is very common on the 2013 2014 2015 S6 S7 S8 with the 4.0T worldwide problem
NHTSA complaint #11619889 — an unverified report by a vehicle owner.
Hi - The Crankcase Ventilation Valve Extended Warranty [XXX] covers only ten years or 120k miles. My car has close to 160k miles. According to NHTSA or Audi, “Audi has determined that, in some vehicles, it is possible for the crankcase ventilation valve to malfunction, causing a whistling noise in the engine compartment and the MIL to illuminate due to the presence of specific fault codes caused by this component. This condition may impact the vehicle tailpipe emissions, and the presence of a MIL-on condition may cause the vehicle to fail an IM (smog) test.” This is causing the engine to rev on its own, foul odor, consume more oil and gas, MIL-on, and potentially cause the IM (smog) test to fail regardless of years or miles and a safety issue. Please add this matter to recall rather than extended warranty and is likely related to NHTSA Campaign Number: 22V178000 which is causing oil separator and coolant pipe issues that need to be covered. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11565497 — an unverified report by a vehicle owner.
While driving with my wife and kids, on the highway, in the rain a warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. Thankfully, I was able to “muscle” the car off the highway and onto a secondary roadway. Vehicle was towed. With the power steering locking-up and not being able to effectively steer the vehicle this is a HUGE safety issue and needs to be addressed with Audi. This could have ended tragically if it were to happen to a driver who was unable to “muscle” the vehicle to safety.
NHTSA complaint #11543563 — an unverified report by a vehicle owner.
I am writing to formally lodge a complaint regarding the persistent and premature failure of motor and transmission mounts on the 2014 Audi S6, manufactured and sold by [Automaker Company Name]. This issue has resulted in significant inconvenience and financial burden and, more importantly, poses profound safety implications for the passengers and drivers of affected vehicles. Background: I own a 2014 Audi S6 with Vehicle Identification Number (VIN): [XXX]. Since purchasing the vehicle in 2018, I have experienced repeated failures of the motor and transmission mounts at alarmingly low mileage intervals. The motor mounts have been malfunctioning and requiring replacement approximately every 20,000 miles. This recurring issue has not only resulted in significant expenses but also raised serious concerns about the overall safety and reliability of the vehicle. Safety Implications: The failure of motor and transmission mounts has severe safety implications for the passengers and drivers of the affected vehicles. When these crucial components fail prematurely, they can cause sudden and unexpected movements and vibrations in the engine and transmission systems, compromising the vehicle's stability, control, and overall safety. This defect can potentially lead to accidents, injuries, or even fatalities, both for the occupants of the Audi S6 and other road users. Financial and Non-Financial Consequences: The repeated failure of motor and transmission mounts has imposed significant financial and non-financial burdens on me as an owner. The cost of multiple replacements and repairs is high and unreasonable for a vehicle of this caliber. Moreover, the frequent breakdowns have caused significant inconvenience, as I have had to endure extended periods of vehicle downtime, repeated trips to the service center, and associated expenses for towing and alternative transportation. Request for Resolution: Considering the seriousness of this matter, I request that AUDI USA i INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATIO
NHTSA complaint #11526318 — an unverified report by a vehicle owner.
The contact owns a 2016 Audi S6. The contact received notification of NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling) however, the repair had been previously completed by an independent mechanic, a year prior to receiving the recall letter. The contact filed paperwork to be reimbursed after receiving the recall letter. The contact had taken the vehicle to a dealer, and the dealer stated that the vehicle was no longer under warranty. The dealer had not performed the recall repair, stating that the vehicle had been modified. The manufacturer was made aware of the issue. Parts distribution disconnect.
NHTSA complaint #11525586 — an unverified report by a vehicle owner.
Camshaft Actuator, Camshaft positioner, Camshaft sensors. No warning or dash lights, car abruptly stopped on Highway while traveling 65mph 15 hours after Audi replaced replaced both fuel pumps and oil screen recall fix. Inspection of entire vehicle was done at time of recall fix and fuel pumps replaced. This is the second time in 30k miles that the camshaft components failed without warning. This is a major job and very expensive. Why hasn't this issue been recalled?? This is a safety hazard and a public safety issue. This could have caused a fatal accident while I was driving my family the store.
NHTSA complaint #11480926 — an unverified report by a vehicle owner.
The contact owns a 2022 Audi S6. The contact stated that the vehicle failed to start-up after multiple attempts. The “Depress Brake Pedal and Press START button” messages appeared on the instrument panel even though the contact was following the instructions. The contact called an independent mechanic where the vehicle was purchased and was referred to the NHTSA for assistance. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11480180 — an unverified report by a vehicle owner.
Two months into owning the car, my turbo failed. Car was towed to dealership and are trying to charge me 11,000$. 2 weeks into owning vehicle. Noticed oil level at minimum. Call dealer and was advised to add oil. Never was told to come into service to have it checked. Upon further investigation, I had found out first week of august about recall. While and prior to purchasing. Dealership never informed me about any safety recalls. Previous owner had put on some aftermarket parts, which have nothing to do with faulty manufacture part. Oil strainer in turbo had failed and caused turbo failure. Dealer personnel have stated “There is nothing we can do for you. Your car is not eligible for a recall repair.” Whilst Audi of America had stated that it is a manufacturing fault and they should repair and inspect. My car has been at the dealership for over a month, has not been touched, nor inspected for this. Was told today 08/17/2022 to return the loaner they had given me and “pick up my car” which is not operational at all. Have tried to reach out to the dealership numerous times, and am not received any calls back until today 08/17/2022 to retrieve my car. I have been treated rudely, and have been lied to and misinformed by Audi of Naperville Illinois since the day I purchased. Was verbally told my car was certified with warranty, but now all of a sudden, there is no certification. Sales man Amin had sold me the car. Was told by numerous Audi dealerships this car should not have been on the market. General manager Michael Margas has not been willing to compromise or come with a solution. Only solution was to give me 18 thousand for my car to trade in and a 900$ payment a month on another car which is 300 dollars more than what I have. He had also tried to give me a 1000$ “good will” to repair the parts. Also was told car was serviced 2 weeks prior to purchasing. Last service was December of 2018. I have the service records printed, recall incomp..
NHTSA complaint #11479882 — an unverified report by a vehicle owner.
The contact owns a 2013 Audi S6. The contact stated upon test driving the vehicle after an oil change, the independent mechanic diagnosed that the oil strainer was clogged and the turbine wheel was desegregated. The oil strainer and gasket, the PCV head gasket, and two turbochargers were replaced. Additionally, three consecutive oil changes were completed in order to flush the metal fragments from the turbocharger oil strainer. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V178000 (Engine And Engine Cooling) which he associated with the failure. The dealer was not notified of the failure. The manufacturer was notified of the failure. The contact submitted a claim for reimbursement as the vehicle had been repaired prior to the safety recall but the manufacturer denied the claim. The failure mileage was approximately 55,000.
NHTSA complaint #11478567 — an unverified report by a vehicle owner.
I was driving my car and it stalled out in the middle of an intersection which was totally unsafe and it would barely start. I was able to limp it to safety but it would not run or idle correctly. I had it towed to the local Audi dealership and they diagnosed the issue as being the turbos. The turbos failed and need to be replaced. The obvious known issue with the oil screen starving the turbos and causing collateral damage is well documented hence Audi issued an extended warranty on turbos and the recall on the oil screen however the dealer is refusing to do any repair and has had the vehicle for over a week.
NHTSA complaint #11476289 — an unverified report by a vehicle owner.
The contact owns a 2014 Audi S6. The contact stated that the vehicle failed to start. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the repair would not be covered due to aftermarket parts. No additional assistance was provided. The contact stated the failure was due to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling). The failure mileage was approximately 78,000.
NHTSA complaint #11471978 — an unverified report by a vehicle owner.
The turbo failed while driving the car at normal speed trying to enter freeway. Luckily I was able to get the car to the side of the road safely. The vehicle has always been serviced by Audi on prescribed intervals. After researching, I found a TSB on the oil screens that feed the turbos. The dealer (Audi Miramar, San Diego) told me this is not/was not a required repair and quoted me $16k to replace the turbos and replace the faulty screen. I ended up taking the car to another authorized Audi repair center and got them repaired for $9k. Audi needs to address this before someone has an accident.
NHTSA complaint #11458973 — an unverified report by a vehicle owner.
The Mfg defrayed some of the cost of replacing the two turbos but I was charged $5,607.06 on the repair on 9/24/20. The cause of the repair was do the mfg defect and they should pay 100% of the repair. The vehicle only had 42,040 miles at the time of the turbo failure.
NHTSA complaint #11458804 — an unverified report by a vehicle owner.
I'm NOT sure if this would have developed to an safety issue, I'll let your team decide. At my scheduled 50,000 mile dealer service (50,219 miles) I was informed that both motor mounts had failed and needed replacement. The service rep said that THEY found a fault code for one mount and a visual inspection confirmed that the other mount had also failed. Both mounts had sensors but I DID NOT receive a Check Engine Light of any kind. If the situation would have continued, COULD this have become a safety issue? Maybe? I was also concerned about the "No CEL" in that my car was just 2000 mile out of warrantee, could the mount mount have failed during the warranty period and the system was intentionally set up to NOT let me know there was a failure?
NHTSA complaint #11458739 — an unverified report by a vehicle owner.
I am having a transmission malfunction warning light on the dashboard that comes on. The car will not shift gears which is dangerous when driving in streets/highway. This is a known issue with the Audi S6 and related models and a class action lawsuit is in process. Audi is trying to charge few thousands dollars $8000-$12,000 to replace the mechatronic and clutch transmission system which is very prone to failure. Thank you
NHTSA complaint #11450651 — an unverified report by a vehicle owner.
Recently learned that my car broke down on my spouse in an extremely unsafe location due to turbo failure(s) probably caused by the turbo oil inlet screen. She was on a busy street when the car shut off on her putting her in an extremely unsafe situation to move the car and wait for tow truck service. The car is still with the Audi dealership for repairs but has been confirmed that this is the likely incident and fixing it will likely prevent further issues. This car has only been to Audi certified technicians at dealerships for the entire time I've owned the car and I was never notified that this is a common occurrence in these models with the turbo. Numerous online forums are dedicated to discuss the common occurrence when researching this particular issue going back a few years, mostly astounding a recall hasn't been issued. There was no warning lamp for the issue to warn us of the impending failure.
NHTSA complaint #11447092 — an unverified report by a vehicle owner.