FaultScore

FaultScore report

2011 BMW 1 Series problems

Owners have filed 44 complaints about the 2011 BMW 1 Series with NHTSA between 2010 and 2019. The largest single group is the airbags. Across this model's run it ranks 1 of 4 worst.

D

FaultScore 78/100

Higher is worse. Measured against the other years of the BMW 1 Series.

How this is worked out

The numbers

44

Complaints

0

Crashes reported

4

Fires reported

0

Injuries reported

15,000 mi

Median mileage at failure

Half of reported failures happened before this

59%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 87 vs 50 Severity 47 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 87
Against the median year of the BMW 1 Series. 50 means typical for this model; 100 means roughly double.
Severity — 47
9.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
59% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other BMW 1 Series

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 BMW 1 Series

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 15 34.1%

Median failure at 59,000 miles

Electrical System 7 15.9%

0 crashes, 1 fires · median 15,000 mi

Fuel & Propulsion 5 11.4%

Median failure at 14,737 miles

Engine & Cooling 4 9.1%

0 crashes, 2 fires · median 20,839 mi

Acceleration & Cruise Control 3 6.8%

Median failure at 15,000 miles

Other & Unspecified 2 4.5%

0 crashes, 1 fires · median 116,000 mi

Equipment & Accessories 2 4.5%

Median failure at 25 miles

Body & Structure 2 4.5%

Median failure at 13,700 miles

Windows, Mirrors & Wipers 1 2.3%

Median failure at 25 miles

Lights 1 2.3%

Median failure at 14,500 miles

Brakes 1 2.3%

Median failure at 10,000 miles

Transmission & Drivetrain 1 2.3%

Median failure at 43,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 6 18.8%
1,000 – 9,999 miles 1 3.1%
10,000 – 24,999 miles 11 34.4%
25,000 – 49,999 miles 4 12.5%
50,000 – 74,999 miles 3 9.4%
75,000 – 99,999 miles 5 15.6%
100,000 – 149,999 miles 2 6.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2010 peak 3 May 2019

Recalls on the 2011 BMW 1 Series

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024544 587,250 units in Canada

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Recall 2023568 21,475 units in Canada

Engine

Issue: On certain vehicles, the variable camshaft timing (VANOS) adjustment unit housing bolts could loosen or break. As a result, the camshaft could become incorrectly adjusted and cause the engine to enter a reduced power mode (limp mode) or to stall while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: BMW will notify owners by mail and advise you to take your vehicle to a dealership to replace the VANOS bolts.

Recall 2022095 98,111 units in Canada

Engine

Issue: On certain vehicles equipped with an N52 or N52K 6-cylinder engine, a manufacturing problem could cause the PCV valve heater (blow-by heater) to short circuit and overheat. Note: This replaces Transport Canada recalls 2017-470 and 2019-170. Only vehicles equipped with an N52 or N52K engine require this repair. Safety Risk: An overheated engine PCV valve heater could create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealer to install a wire harness repair kit. BMW recommends that you should park your vehicle outdoors until the recall repairs have been completed.

Recall 2019384 8,457 units in Canada

Electrical

Issue: On certain vehicles, the connector for the blower motor regulator may corrode. If this happens, the wiring could overheat and melt. Potential warnings include a blower motor that does not work, a burning smell, or smoke in the cabin. Safety Risk: Wiring that overheats could create a risk of a fire. Corrective Actions: BMW will notify owners by mail and instruct them to take their vehicle to a dealer to replace the blower regulator wiring harness. Other components will be inspected for damage, and replaced as necessary.

Recall 2017470 79,616 units in Canada

Engine

On certain vehicles equipped with the N52 6-cylinder engine, an electrical short could occur in the PCV valve heater due to manufacturing irregularities. If this occurs, the surrounding plastics could overheat, melt and potentially cause a fire, which could increase the risk of injury and/or damage to property. Correction: Dealers will replace the PCV valve heater.

Recall 2017242 869 units in Canada

Powertrain

On certain vehicles, the rivet connections for the constant velocity (CV) joint of the rear driveshaft may have insufficient durability. Over time, this could cause the CV joint to break, resulting in a loss of propulsion which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will replace the CV joint. Note: This recall supersedes recall 2017-049

Recall 2017049 869 units in Canada

Powertrain

On certain vehicles, the rivet connections for the constant velocity (CV) joint of the rear driveshaft may have insufficient durability. Over time, this could cause the CV joint to break, resulting in a loss of propulsion which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will check the production date of the CV joint and, if necessary, replace the CV joint.

Recall 2016142 104,151 units in Canada

Airbag

On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the front driver air bag inflator or air bag module, depending on the vehicle model.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 92,000 miles Westlake Village, CA Fire

UNKNOWN OR OTHER

THE CAR WAS MOVING AT HIGHWAY SPEED WITH AC RUNNING. SMOKE PLUMED FROM VENTS AND UNDER FRONT PASSENGER FOOTWELL. ELECTRICAL FIRE STEMMING FROM BLOWER MOTOR FINAL STAGE UNIT AND WIRING HARNESS.

NHTSA complaint #11161297 — an unverified report by a vehicle owner.

at 92,000 miles Westlake Village, CA Fire

ELECTRICAL SYSTEM

THE CAR WAS MOVING AT HIGHWAY SPEED WITH AC RUNNING. SMOKE PLUMED FROM VENTS AND UNDER FRONT PASSENGER FOOTWELL. ELECTRICAL FIRE STEMMING FROM BLOWER MOTOR FINAL STAGE UNIT AND WIRING HARNESS.

NHTSA complaint #11161297 — an unverified report by a vehicle owner.

at 92,000 miles Westlake Village, CA Fire

ENGINE

THE CAR WAS MOVING AT HIGHWAY SPEED WITH AC RUNNING. SMOKE PLUMED FROM VENTS AND UNDER FRONT PASSENGER FOOTWELL. ELECTRICAL FIRE STEMMING FROM BLOWER MOTOR FINAL STAGE UNIT AND WIRING HARNESS.

NHTSA complaint #11161297 — an unverified report by a vehicle owner.

at 80 miles Torrance, CA Fire

ENGINE

THE CAR HAS STALLED OVER 600 TIMES IN 4 YEARS. THE CAR HAS FAILED TO START 4 TIMES. BMW FAILED TO REPLACE THE BATTERY CABLE FOR 2 YEARS -- EVEN AFTER THE BATTERY CAUGHT ON FIRE AT A GAS STATION PUMP. THE CAR CAN ONLY BE MOVED WITH WHEEL TROLLIES, SINCE YOU CANNOT PUT THE CAR IN NEUTRAL OR EVEN OPEN THE TRUNK (BATTERY IN TRUNK) DUE TO NO MANUALLY KEY OVERRIDE TUMBLE FOR EITHER. BMW HAS CHARGED ME FOR LABOR AND TWO BATTERIES, EVEN THOUGH THEY ADMIT TO FAILING TO HONOR THE RECALL AND PERFORMING SAID REPAIRS. THE CAR IS DANGEROUS, AND MY WIFE IS AFRAID TO DRIVE THE CAR. THE CAR CHUGGES BETWEEN 4,000 TO 6,000 RPM, AND BOLT FORWARD UNCONTROLLABLY IF THE ENGINE STALL DOES NOT OCCUR UPON PRESSING THE ACCELERATOR. I HAVE ALMOST HIT SEVERAL PEDESTRIAN, AND HAVE BEEN SWORN AT AND HONKED AT DUE TO CRAZY BEHAVIOR OF THE ACCELERATOR. BMW 2011 135I M SPORT IS A DANGEROUS CAR. I AM A SENIOR MECHANICAL ENGINEER AND WORK AT SPACEX ON THE RAPTOR ROCKET ENGINE FOR MARS. I AM DESIGNING THE VALVES THAT THROTTLE THE ROCKET ENGINE, AND IN THE PAST I CONSULTED AT THE STEERING GEAR DIVISION AT ANOTHER AUTOMOTIVE MANUFACTURER IN TENNESSEE. I AM NOT INTERESTED IN MONEY; I WANT THEM TO BE HELD ACCOUNTABLE TO THE LAW AND FIX THE PROBLEM BEFORE MORE PEOPLE GET HURT. I AM RESEARCHING THIS MATTER, AND I'VE FOUND INCIDENT WHERE PEOPLE HAVE BEEN HURT. I AM PUTTING TOGETHER A VIDEO OF THE STALLS, AND THE BMW REPAIR INVOICES SHOWING THE FAILED AND ABSENT REPAIRS OVER 4 YEARS. THANK YOU... SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10725065 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 140,000 miles Fort Worth, TX

AIR BAGS

I JUST HAD THE BOLTS ON BOTH THE (INTAKE AND EXHAUST REPLACED) THIS IS LISTED IN THE UNSPECIFIED RECALL AND NO ONE NOTIFIED ME ON THIS RECALL I DRIVE THE 2011 128I SERIES COUPE AND THIS COST ME OUT OF POCKET $1,800 DOLLARS TO REPLACE, WHAT I DO NOT UNDERSTAND IS WHY I WAS NOT NOTIFIED OF THIS I COULD HAVE BEEN IN A SERIOUS ACCIDENT AND ALSO I HAVE 2 OTHER RECALL ISSUES THAT ARE HAPPENING TO MY CAR THE AIR BAG THE SIGNAL KEEPS COMING ON AND OFF AND ALSO THE PCV VALVE OFF AND ON I SMELL SOMETHING BURNING I DO HOPE SOMEONE CAN CONTACT ME SO I CAN GET THESE RECALLS FIX NOW I AM REALLY SCARED THIS IS A MATTER OF LIFE AND DEATH. I HAVE MY RECEIPT OF ME GETTING THE BOLTS ISSUE FIXED AND REQUESTING A REFUND

NHTSA complaint #11204967 — an unverified report by a vehicle owner.

at 140,000 miles Fort Worth, TX

UNKNOWN OR OTHER

I JUST HAD THE BOLTS ON BOTH THE (INTAKE AND EXHAUST REPLACED) THIS IS LISTED IN THE UNSPECIFIED RECALL AND NO ONE NOTIFIED ME ON THIS RECALL I DRIVE THE 2011 128I SERIES COUPE AND THIS COST ME OUT OF POCKET $1,800 DOLLARS TO REPLACE, WHAT I DO NOT UNDERSTAND IS WHY I WAS NOT NOTIFIED OF THIS I COULD HAVE BEEN IN A SERIOUS ACCIDENT AND ALSO I HAVE 2 OTHER RECALL ISSUES THAT ARE HAPPENING TO MY CAR THE AIR BAG THE SIGNAL KEEPS COMING ON AND OFF AND ALSO THE PCV VALVE OFF AND ON I SMELL SOMETHING BURNING I DO HOPE SOMEONE CAN CONTACT ME SO I CAN GET THESE RECALLS FIX NOW I AM REALLY SCARED THIS IS A MATTER OF LIFE AND DEATH. I HAVE MY RECEIPT OF ME GETTING THE BOLTS ISSUE FIXED AND REQUESTING A REFUND

NHTSA complaint #11204967 — an unverified report by a vehicle owner.

at 55 miles Westminster, CA

ELECTRICAL SYSTEM

I BRING IN TO LONGBEACH BMW DEALERS AND THEY MASS UP THE CAR AND THEY WANTED 10,000 DALLORS TO FIXED IT AND I ONLY BRING TO IN FOR RECALLS I DON'T LET ME PICK UP THE CAR

NHTSA complaint #11193250 — an unverified report by a vehicle owner.

at 55 miles Westminster, CA

FUEL/PROPULSION SYSTEM

I BRING IN TO LONGBEACH BMW DEALERS AND THEY MASS UP THE CAR AND THEY WANTED 10,000 DALLORS TO FIXED IT AND I ONLY BRING TO IN FOR RECALLS I DON'T LET ME PICK UP THE CAR

NHTSA complaint #11193250 — an unverified report by a vehicle owner.

at 92,000 miles Westlake Village, CA Fire

UNKNOWN OR OTHER

THE CAR WAS MOVING AT HIGHWAY SPEED WITH AC RUNNING. SMOKE PLUMED FROM VENTS AND UNDER FRONT PASSENGER FOOTWELL. ELECTRICAL FIRE STEMMING FROM BLOWER MOTOR FINAL STAGE UNIT AND WIRING HARNESS.

NHTSA complaint #11161297 — an unverified report by a vehicle owner.

at 92,000 miles Westlake Village, CA Fire

ELECTRICAL SYSTEM

THE CAR WAS MOVING AT HIGHWAY SPEED WITH AC RUNNING. SMOKE PLUMED FROM VENTS AND UNDER FRONT PASSENGER FOOTWELL. ELECTRICAL FIRE STEMMING FROM BLOWER MOTOR FINAL STAGE UNIT AND WIRING HARNESS.

NHTSA complaint #11161297 — an unverified report by a vehicle owner.

at 92,000 miles Westlake Village, CA Fire

ENGINE

THE CAR WAS MOVING AT HIGHWAY SPEED WITH AC RUNNING. SMOKE PLUMED FROM VENTS AND UNDER FRONT PASSENGER FOOTWELL. ELECTRICAL FIRE STEMMING FROM BLOWER MOTOR FINAL STAGE UNIT AND WIRING HARNESS.

NHTSA complaint #11161297 — an unverified report by a vehicle owner.

at 90,000 miles Westlake Village, CA

ELECTRICAL SYSTEM

THE VEHICLE WAS IN MOTION AND THE BLOWER MOTOR RESISTOR HARNESS BEGAN TO SMOKE HEAVILY. THE A/C STOPPED WORKING. I PULLED OVER AND DISCONNECTED THE WIRING HARNESS AND PULLED THE FUSE. THE WIRES MELTED, THE CONNECTOR MELTED, AND THE RESISTOR IS BROKEN. AFTER SOME RESEARCH I SEE THAT BMW HAS RECALLED OTHER CARS FOR THIS EXACT SAME ISSUE, BUT NOT THE 1 SERIES.

NHTSA complaint #11153013 — an unverified report by a vehicle owner.

at 79,000 miles Dallas, TX

FUEL/PROPULSION SYSTEM

THE HIGH PRESSURE FUEL PUMP HAS FAILED AND BEEN REPLACED MULTIPLE TIMES. IT BEGINS WITH THE CAR TAKING MUCH LONGER TO CRANK AND START. THEN IT COMPLETELY FAILS POTENTIALLY WHILE DRIVING, CREATING A SAFETY ISSUE, OR WILL NO LONGER START. THE HPFP IS EASILY REPLACED WITH JUST 3 BOLTS HOLDING IT TO THE SIDE OF THE MOTOR. ANY COMPETENT SHOP CAN REPLACE IT IN A COUPLE HOURS AT THE MOST. THE PROBLEM IS EXACERBATED AND MADE EXTREMELY FRUSTRATING BY THE SERVICE CENTERS REFUSING TO ADDRESS THE OBVIOUS PROBLEM. INSTEAD THEY FEIGN IGNORANCE WHILE HUNDREDS OF THOUSANDS OF THESE ARE REPLACED AFTER HAVING REPLACED NUMEROUS OTHER THINGS. THESE OTHER DISTRACTIONS ARE ALL MORE TIME CONSUMING TO REPLACE AND THE ROOT DEFECTIVE HIGH PRESSURE FUEL PUMP IS THE LAST THING TO BE ADDRESSED WHEN IT SHOULD BE THE FIRST AND QUICKEST. EVERY TIME ONCE THIS HAS BEEN REPLACED, IT HAS BEEN FIXED RIGHT AWAY. IT IS OFTEN THAT IT WILL LAST FOR A FEW MONTHS OR FEW THOUSAND MILES BEFORE FAILING AGAIN. BMW NEEDS TO PROPERLY DESIGN AND REPLACE THESE DANGEROUS FAILING UNITS ON N55 AND OTHER 3.0L TURBO DIRECT INJECTION MOTORS.

NHTSA complaint #11112223 — an unverified report by a vehicle owner.

at 10,000 miles Newyork, NY

AIR BAGS

ASD

NHTSA complaint #11089274 — an unverified report by a vehicle owner.

at 10,000 miles Newyork, NY

ENGINE

ASD

NHTSA complaint #11089274 — an unverified report by a vehicle owner.

at 10,000 miles Newyork, NY

SERVICE BRAKES

ASD

NHTSA complaint #11089274 — an unverified report by a vehicle owner.

at 72,000 miles LOS Altos, CA

AIR BAGS

TAKATA RECALL

NHTSA complaint #11044869 — an unverified report by a vehicle owner.

West Palm Beach, FL

AIR BAGS

TAKATA RECALL BRAMAN BMW KEEP SAYING THEY DO NOT HAVE THE PARTS. I HAVE BEEN WAITING FOR 2 YEARS, AND EVERY TIME I CALLED THEY GIVE ME THE SAME "SCRIPTED ANSWER". I HAVE BEEN WAITING FOR 2 YEARS TO GET THIS PART REPLACED AND THEY JUST KEEP GETTING MY NAME ON A WAITING LIST, THAT IS NOT REAL. I GOT A LETTER FROM BMW SAYING THE PART IS AVAILABLE AND THEY KEEP SAYING TO ME THAT IS NOT AVAILABLE.

NHTSA complaint #11035852 — an unverified report by a vehicle owner.

Santa Monica, CA

AIR BAGS

TAKATA RECALL - I HAVE NEVER BEEN CONTACTED BY BMW REGARDING THIS RECALL. I HAVE NO IDEA IF MY AIRBAGS ARE FAULTY OR NOT. I HAVE CALLED MY DEALER AND THEY SAID THAT I WOULD RECEIVE A LETTER IF/WHEN THEY WERE ABLE TO REPAIR THE AIRBAGS. HAVE NEVER HEARD FROM THEM.

NHTSA complaint #11018738 — an unverified report by a vehicle owner.

Chesapeake, VA

AIR BAGS

TAKATA RECALL. I FEEL THAT 15 MONTHS IS WAY TO LONG TO WAIT TO FIX A PROBLEM THAT HAS THE POTENTIAL TO MAIM OR KILL MY WIFE WHO DRIVES THIS CAR. I KEEP ASKING THE BMW DEALERSHIP AND ALL THEY DO IS SHRUG THEIR SHOULDERS.

NHTSA complaint #10993200 — an unverified report by a vehicle owner.

Washington, DC

AIR BAGS

I'VE BEEN WAITING FOR NEARLY TEN MONTHS TO BE NOTIFIED ABOUT WHEN REPLACEMENT PARTS WOULD BE AVAILABLE FOR MY CAR'S RECALLED DRIVER-SIDE AIRBAG MODULE (RECALL CAMPAIGN NO. 16V-071). OVER THE PAST TEN MONTHS, I'VE CALLED BMW SEVERAL TIMES TO GET INFORMATION ABOUT WHEN IT EXPECTS TO RECEIVE REPLACEMENT PARTS. EACH TIME, I'VE BEEN TOLD TO SIMPLY WAIT! APPARENTLY, BMW EXPECTS ME TO WAIT LONG ENOUGH FOR IT TO EXPLODE IN MY FACE AND EITHER KILL ME OR CAUSE SEVERE BODILY INJURY! DURING MY MOST RECENT CALL WITH BMW, ON DEC. 27TH, 2016, I WAS INFORMED THAT IT WILL BE AT LEAST ANOTHER SIX MONTHS BEFORE BMW EXPECTS TO RECEIVE PARTS. THAT IS COMPLETELY UNACCEPTABLE; THEREFORE, I AM SUBMITTING AN OFFICIAL COMPLAINT TO NHSTA ABOUT BMW'S LACK OF RESPONSIVENESS TO REMEDY THIS EXTREMELY DANGEROUS DRIVER AIRBAG MODULE SITUATION.

NHTSA complaint #10937668 — an unverified report by a vehicle owner.

at 58,000 miles Barrington, IL

AIR BAGS

MY CAR HAD A PASSENGER RESTRAINT MALFUNCTION THAT RENDERED THE PASSENGER AIRBAG INOPERATIVE.

NHTSA complaint #10926239 — an unverified report by a vehicle owner.

Alpharetta, GA

AIR BAGS

I RECEIVED A RECALL NOTICE FROM BMW IN MARCH 2016, WARNING OF A DANGEROUS DEFECT IN THE DRIVER'S FRONT AIRBAG. MY BMW CENTER HAS NOT REMEDIED THE DEFECT AS OF YET, OCT, 2016, UNREASONABLE. I AM VERY UNCOMFORTABLE DRIVING THIS BMW, WILL NOT CARRY PASSENGERS AND PUT THEM IN DANGER. I DO NOT HAVE AN ALTERNATE VEHICLE TO DRIVE TO WORK. AS ALWAYS, I AM AN ATTENTATIVE, DEFENSIVE DRIVER. I CANNOT CONTROL THE OTHER CRAZY, STUPID, CARELESS, WRECKLESS DRIVERS OUT THERE. IN JULY 2013, MY 2009 AUDI A4 WAS T-BONED, TOTALED, I SUFFERED A SEVERELY BROKEN COLLAR BONE, ALL WHILE I WAS SITTING STATIONARY, AT A RED LIGHT. "AT FAULT" DRIVER MAKING A LEFT TURN, GIANT SUV DRIVER WHO HIT HIM AND TOTALED MY CAR, DEFINITELY SPEEDING AND PROBABLY TEXTING WHILE DRIVING. MY AIRBAGS DEPLOYED - THANKFULLY NO METAL DAGGERS SHOT OUT !!!! PLEASE GET ON BMW ABOUT THIS! BEFORE SOMEONE SUFFERS "SERIOUS INJURY OR DEATH" !!!!!!! THANK YOU

NHTSA complaint #10914128 — an unverified report by a vehicle owner.

Alpharetta, GA

AIR BAGS

RECALL CAMPAIGN NO. 16V-071: DRIVER'S FRONT AIR BAG MODULE, THIS IS A DANGEROUS SITUATION, NOT RESOLVED BY BMW. AIRBAG COULD SHOOT METAL FRAGMENTS INTO DRIVER AND PASSENGER, RESULTING IN SERIOUS INJURY OR DEATH, IN THE CASE OF INFLATION. NOT COMFORTABLE DRIVING MYSELF OR PASSENGERS IN THIS BWM. RECALL RECEIVED IN MARCH 2016, STILL NO PARTS, NOT REPLACED, STILL FORCED TO DRIVE IN A DANGEROUS CAR.

NHTSA complaint #10911379 — an unverified report by a vehicle owner.

Midlothian, VA

AIR BAGS

TAKATA RECALL NOTICE FROM BMW IS DATED AND WAS RECEIVED IN MARCH 2016. CALLED BMW CUSTOMER RELATIONS NUMBER 800-525-7417 SEVERAL TIMES SINCE MARCH WITH THE SAME REPLY THAT BMW HAS NO PARTS AND DOESN'T KNOW ANY MORE. IT IS NOW THE END OF SEPTEMBER, 2016 WITH NO RESOLUTION AND A POTENTIALLY DANGEROUS SITUATION STILL EXISTS. THIS IS TERRIBLE CUSTOMER SERVICE FROM A WELL KNOWN CAR MANUFACTURER, LEAVING CUSTOMERS TO EITHER NOT DRIVE THEIR CAR FOR AN UNDETERMINABLE TIME OR RISK THE HAZARD OF A DEADLY EXPLOSION OF A KNOWN FAULTY AIR BAG. PLEASE ADVISE AT ONCE ANY REMEDY! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10908304 — an unverified report by a vehicle owner.

Miami, FL

AIR BAGS

TAKATA RECALL. THIS IS TAKING WAY TOO LONG TO RESOLVE FOR AFFECTED BMW VEHICLES.

NHTSA complaint #10897392 — an unverified report by a vehicle owner.

Plymouth, MA

AIR BAGS

TL* THE CONTACT OWNS A 2011 BMW 135I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10892455 — an unverified report by a vehicle owner.

at 45,000 miles Huntsville, AL

ELECTRICAL SYSTEM

I WAS ACCELERATING INTO HEAVY TRAFFIC AND MY DOOR FLEW OPEN AS I HIT 45 MPH. I IMMEDIATELY PULLED OVER WHEN SAFE, AND FOUND MY DOOR WOULD NOT LATCH. I DROVE HOME SLOWLY HOLDING ONTO THE DOOR. AFTER SOME PLAYING WITH THE BUTTONS, IT FINALLY CAUGHT. I CALLED THE DEALER AND THEY REPAIRED IT ON 3/25/16 FOR >$500. AGAIN 6/14/16, I WENT TO GET IN MY CAR TO GO TO WORK AND THE DOOR WOULD NOT LATCH. NO INJURIES OCCURRED BUT A SERIOUS SAFETY HAZARD. I TOOK THE CAR BACK IN 6/17/16 AND THEY STILL HAVE IT. TOLD ME THERE WAS "WATER IN THE ACTUATOR". VERY WORRIED ABOUT THIS FIX.

NHTSA complaint #10875826 — an unverified report by a vehicle owner.

at 59,000 miles Ormond Beach, FL

AIR BAGS

TAKATA RECALL...RECENTLY HAD THE AIR BAG CONTROL MODULE REPLACED. AT A COST TO ME. THE DEALER INDICATED THAT THIS IS NOT PART OF THE RECALL. IS THIS PART OF THE PROBLEM WITH TAKATA AIRBAGS OR IS IT SEPARATE MANY THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10861473 — an unverified report by a vehicle owner.