Owners have filed 74 complaints
about the 2009 BMW 3 Series with NHTSA between 2010 and 2019.
The largest single group is the airbags.
Across this model's run it ranks 3 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the BMW 3 Series. 50 means typical for this
model; 100 means roughly double.
Severity — 91
17.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 42
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
35.3%
1,000 – 9,999 miles
35.3%
10,000 – 24,999 miles
35.3%
25,000 – 49,999 miles
1119.3%
50,000 – 74,999 miles
1119.3%
75,000 – 99,999 miles
1933.3%
100,000 – 149,999 miles
610.5%
150,000+ miles
11.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2009 BMW 3 Series 2-DR. w/SAB
—
—
—
—
2009 BMW 3 Series Wagon w/SAB
—
—
—
10.3% risk
2009 BMW 3 Series Convertible w/SAB
—
—
—
—
2009 BMW 3 Series 4-DR. w/SAB
—
—
—
10.3% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2010peak 5Apr 2019
Recalls on the 2009 BMW 3 Series
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024544587,250 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 202439244,131 units in Canada
Airbag
Issue: This recall applies to vehicles that may be equipped with a replacement sport or M-sport steering wheel that has a Takata airbag. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: BMW will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the driver-front airbag module. To learn if your vehicle is affected by this recall, owners may: • Visit <a href= https://www.bmw.ca/en/ssl/VehicleRecall.html> https://www.bmw.ca/en/ssl/VehicleRecall.html</a> • Contact your preferred or local BMW Retailer • Call BMW Customer Relations Recall Services at 1-855-217-3002
Recall 202209598,111 units in Canada
Engine
Issue: On certain vehicles equipped with an N52 or N52K 6-cylinder engine, a manufacturing problem could cause the PCV valve heater (blow-by heater) to short circuit and overheat. Note: This replaces Transport Canada recalls 2017-470 and 2019-170. Only vehicles equipped with an N52 or N52K engine require this repair. Safety Risk: An overheated engine PCV valve heater could create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealer to install a wire harness repair kit. BMW recommends that you should park your vehicle outdoors until the recall repairs have been completed.
Recall 202000847 units in Canada
Airbag
Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to inspect the driver-front airbag inflator. The driver-front airbag module or inflator will be replaced as necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 20193102,294 units in Canada
Electrical
Issue: On certain 3-series and M3 vehicles, the positive battery cable connection to the fuse box may fail. This could cause a loss of electrical power while driving. As a result the engine could turn off and various electrical systems may not work, including the lights. Safety Risk: A sudden loss of engine power and/or loss of vehicle electrical systems could increase the risk of a crash. Corrective Actions: BMW will notify owners by mail and instruct them to take their vehicle to a dealer to replace the positive battery cable connector with an updated version. Note: This is an expansion of recall 2013-048.
Recall 201758875,744 units in Canada
Electrical
On certain vehicles, the blower regulator wiring harness crimp connection could start to corrode over time. This in combination with high current flow (IE maximum blower fan speed) could cause the harness to overheat and melt, which could lead to a fire causing injury and/or damage to property. Correction: Dealers will replace the blower regulator wiring harness and inspect other components for damage, replacing them as necessary.
Recall 201747079,616 units in Canada
Engine
On certain vehicles equipped with the N52 6-cylinder engine, an electrical short could occur in the PCV valve heater due to manufacturing irregularities. If this occurs, the surrounding plastics could overheat, melt and potentially cause a fire, which could increase the risk of injury and/or damage to property. Correction: Dealers will replace the PCV valve heater.
Recall 2016142104,151 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the front driver air bag inflator or air bag module, depending on the vehicle model.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 115,000 milesBlairstown, NJFire
UNKNOWN OR OTHER
WE CAME HOME AND PARKED THE BMW IN THE ATTACHED GARAGE. TEN MINUTES LATER I HEARD A NOISE FROM THE GARAGE. I LOOKED INTO THE GARAGE AND FOUND THE ENGINE COMPARTMENT OF THE BMW ON FIRE. I CALLED THE FIRE DEPARTMENT WHO CAME AS QUICKLY AS A VOLUNTEER DEPARTMENT CAN. BY THE TIME THE FIRE WAS OUT BOTH CARS IN THE GARAGE AND THE HOUSE HAD BEEN BADLY BURNED.
NHTSA complaint #10992813 — an unverified report by a vehicle owner.
at 70,000 milesHamden, CTCrash3 injured
STEERING
WHILE ATTEMPTING TO MAKE A RIGHT TURN THE STEERING WHEEL LOCKED AND AT THAT TIME THE BRAKES BECAME UNRESPONSIVE AS WELL. THIS RESULTED IN A MOTOR VEHICLE ACCIDENT AS MY CAR ONLY STOPPED BY HITTING ANOTHER CAR WAITING AT THE OPPOSITE LIGHT. IT CAN BE COMPARED TO SLIDING ON A PATCH OF ICE, BUT THERE IS NO OPTION TO MOVE THE WHEEL TO TRY AND REGAIN CONTROL OF YOUR CAR. I AM VERY THANKFUL THAT I WAS NOT ON THE INTERSTATE WHEN THIS OCCURRED. THERE IS A VERY SERIOUS SAFETY HAZARD AS I HAVE DONE SOME RESEARCH AND FOUND THAT THIS IS A COMMON ISSUE WITH THIS PARTICULAR AUTOMOBILE MAKE.
NHTSA complaint #10781956 — an unverified report by a vehicle owner.
Johnston, RICrash3 injured
AIR BAGS
NONE OF THE AIRBAGS DEPLOYED IN OUR CAR ACCIDENT. WE WERE AT A STAND STILL, OR MOVING VERY SLOWLY AND ANOTHER CAR HIT US IN THE REAR DRIVER SIDE PANEL NEAR THE TIRE, AT HIGH IMPACT.
NHTSA complaint #10649176 — an unverified report by a vehicle owner.
at 30,000 milesCherry Valley, CACrash2 injured
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE VEHICLE ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. TWO PASSENGERS SUFFERED NECK INJURIES AND THE FRONT AND SIDE AIR BAGS DEPLOYED. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ACCELERATE WHILE THE BRAKES WERE APPLIED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10430518 — an unverified report by a vehicle owner.
at 17,000 milesOK, OKFire1 injured
POWER TRAIN:MANUAL TRANSMISSION
2009 BMW 328I WITH 17K MILES MALFUNCTIONED CAUGHT FIRE AND EXPLODED. I WAS INJURED BY THE FIRE GETTING OUT. IT WAS A TOTAL LOSS VEHICLE FIRE CAUSING PERSONAL INJURY. IN ADDITION TO THE COST OF THE CAR THERE WAS ADDITIONAL 20K PERSONAL PROPERTY DAMAGE. IT WAS NOT CAUSED BY COLLISION OR OPERATOR ERROR. ON 15 NOV 2010 APPROX 7: 30PM AFTER ABOUT 8 MINS OF DRIVING MY CAR STARTED TO LOSE POWER AND THE SES LIGHT CAME ON. IT ACTED AS IF IT WAS RUNNING OUT OF GAS I PULLED OVER OFF OF THE SHOULDER IN THE GRASS. THE CAR DIED AND WOULD NOT START BACK UP I TOOK MY FLASH LIGHT AND LOOKED UNDER THE HOOD.I DID NOT SEE ANYTHING OR NOTICE ANYTHING UNUSUAL. AFTER A LITTLE TIME THE CAR STARTED BACK UP, THE SES LIGHT DID NOT COME BACK ON. IT WAS DARK OUTSIDE, I WAS OUT OF STATE AND BMW WAS CLOSED SO I TURNED BACK. I DROVE APPROX 1 BLOCK TO A DRIVEWAY WHERE I STOPPED AND CALLED MY HUSBAND TO SAY I WOULD NOT COME HOME UNTIL MY CAR COULD BE SEEN. I BEGAN TO DRIVE BACK TOWARDS LONGVIEW, TX. I ENTERED THE HIGHWAY ON THE OTHER SIDE OF THE ROAD AT ABOUT 50 MPH MY CAR BEGAN LOSING POWER. THE ENGINE MADE A LOAD NOISE AND THE RPM GAUGE WENT UP TO 7000 RPMS I WAS IN TRAFFIC AND NEEDED TO PULL OVER. I PUT THE CAR IN NEUTRAL AND COASTED AT APPROX 40 MPH I PUT THE CAR IN 4TH GEAR AND IT REDLINED AGAIN. I PUT IT BACK INTO NEUTRAL THE CLUTCH WENT TO THE FLOOR. STILL COASTING IN TRAFFIC I GOT OFF THE ROAD AS SOON AS I COULD . IT DIED ON TOP OF A BRIDGE WITH A NARROW SHOULDER. I TURNED OFF THE CAR AND CALLED ROADSIDE ASSISTANCE, WHILE TALKING TO THEM I SEEN FLAMES COMING FROM THE DRIVERS FRONT WHEEL AREA. WITHOUT A SECOND THOUGHT I GOT OUT OF THE CAR I UNDID MY SEAT BELT OPENED THE DRIVERS DOOR AND JUMPED OUT ONLY MY CELL IN HAND. THERE WAS A WALL OF FLAMES TALLER THAN ME I GOT BURNED GETTING AWAY FROM THE CAR I RAN THROUGH THE FLAMES INTO ON COMING TRAFFIC AND WAS ALMOST HIT BY AN 18 WHEELER. I WAS IN THE MIDDLE OF THE BRIDGE WHEN I HEARD THE 1ST EXPLOSION AND THE 2ND AS I RAN OFF OF THE BRIDGE.
NHTSA complaint #10412296 — an unverified report by a vehicle owner.
at 17,000 milesOK, OKFire1 injured
FUEL SYSTEM, GASOLINE
2009 BMW 328I WITH 17K MILES MALFUNCTIONED CAUGHT FIRE AND EXPLODED. I WAS INJURED BY THE FIRE GETTING OUT. IT WAS A TOTAL LOSS VEHICLE FIRE CAUSING PERSONAL INJURY. IN ADDITION TO THE COST OF THE CAR THERE WAS ADDITIONAL 20K PERSONAL PROPERTY DAMAGE. IT WAS NOT CAUSED BY COLLISION OR OPERATOR ERROR. ON 15 NOV 2010 APPROX 7: 30PM AFTER ABOUT 8 MINS OF DRIVING MY CAR STARTED TO LOSE POWER AND THE SES LIGHT CAME ON. IT ACTED AS IF IT WAS RUNNING OUT OF GAS I PULLED OVER OFF OF THE SHOULDER IN THE GRASS. THE CAR DIED AND WOULD NOT START BACK UP I TOOK MY FLASH LIGHT AND LOOKED UNDER THE HOOD.I DID NOT SEE ANYTHING OR NOTICE ANYTHING UNUSUAL. AFTER A LITTLE TIME THE CAR STARTED BACK UP, THE SES LIGHT DID NOT COME BACK ON. IT WAS DARK OUTSIDE, I WAS OUT OF STATE AND BMW WAS CLOSED SO I TURNED BACK. I DROVE APPROX 1 BLOCK TO A DRIVEWAY WHERE I STOPPED AND CALLED MY HUSBAND TO SAY I WOULD NOT COME HOME UNTIL MY CAR COULD BE SEEN. I BEGAN TO DRIVE BACK TOWARDS LONGVIEW, TX. I ENTERED THE HIGHWAY ON THE OTHER SIDE OF THE ROAD AT ABOUT 50 MPH MY CAR BEGAN LOSING POWER. THE ENGINE MADE A LOAD NOISE AND THE RPM GAUGE WENT UP TO 7000 RPMS I WAS IN TRAFFIC AND NEEDED TO PULL OVER. I PUT THE CAR IN NEUTRAL AND COASTED AT APPROX 40 MPH I PUT THE CAR IN 4TH GEAR AND IT REDLINED AGAIN. I PUT IT BACK INTO NEUTRAL THE CLUTCH WENT TO THE FLOOR. STILL COASTING IN TRAFFIC I GOT OFF THE ROAD AS SOON AS I COULD . IT DIED ON TOP OF A BRIDGE WITH A NARROW SHOULDER. I TURNED OFF THE CAR AND CALLED ROADSIDE ASSISTANCE, WHILE TALKING TO THEM I SEEN FLAMES COMING FROM THE DRIVERS FRONT WHEEL AREA. WITHOUT A SECOND THOUGHT I GOT OUT OF THE CAR I UNDID MY SEAT BELT OPENED THE DRIVERS DOOR AND JUMPED OUT ONLY MY CELL IN HAND. THERE WAS A WALL OF FLAMES TALLER THAN ME I GOT BURNED GETTING AWAY FROM THE CAR I RAN THROUGH THE FLAMES INTO ON COMING TRAFFIC AND WAS ALMOST HIT BY AN 18 WHEELER. I WAS IN THE MIDDLE OF THE BRIDGE WHEN I HEARD THE 1ST EXPLOSION AND THE 2ND AS I RAN OFF OF THE BRIDGE.
NHTSA complaint #10412296 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 89,800 milesManassas Park, VA
FUEL/PROPULSION SYSTEM
4 MONTHS AGO MY CAR STOPPED SUDDENLY MECHANIC CHANGED FUEL PUMP , COUPLE WEEKS AFTER THAT IT HAPPENS AGAIN I TOOK IT BACK AND THE MECHANIC SAID EVERYTHING IS OK , I WENT HOME AND TODAY I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SUDDENLY STOPPED AGAIN, I WAS SO SCARED I JUST WANT TO KNOW IF YOU GOING TO FIX THIS PROBLEM
NHTSA complaint #11197032 — an unverified report by a vehicle owner.
Elkins, WV
FUEL/PROPULSION SYSTEM
I TOOK MY CAR TO A BMW DEALERSHIP IN CANNONSBURG, PA. HAD NO ISSUES WHATSOEVER DROPPING IT OFF. I HAD DRIVEN 3 HOURS TO GET TO THE DEALERSHIP FOR THE RECALL. BY THE END OF THE DAY I RECEIVED A CALL TELLING ME MY CAR WAS OVER HEATING AND NOT DRIVABLE. HOW IS THAT MY RESPONSIBILITY? WHEN OBVIOUSLY I DROVE IT A LONG DISTANCE TO GET 3 RECALLS TAKEN CARE OF. I WAS TOLD THE WATER PUMP, I THINK WAS NOT WORKING? IT WAS WORKING WHEN I DROPPED IT OFF? IF IT WAS OVERHEATING I COULD HAVE NEVER BEEN ABLE TO DRIVE IT. PLEASE HELP ME FIGURE OUT OUR TO RESOLVE THIS ISSUE. I NEED MY CAR AND I'M REGRETTING TAKING IT IN FOR A RECALL NOW.
NHTSA complaint #11132392 — an unverified report by a vehicle owner.
at 78,000 milesPalo Alto, CA
ELECTRICAL SYSTEM
RECALL # 17V676, 17V683 IT HAS BEEN NEARLY A YEAR AND I'M STILL UNABLE TO MAKE REPAIR APPOINTMENT WITH BMW DEALER FOR REASON OF PARTS UNAVAILABLE. MY AIR CONDITIONING SYSTEM COULDN'T KEEP CAR COOL ENOUGH AS HEAT FROM THE ENGINE IS HIGH.
NHTSA complaint #11131585 — an unverified report by a vehicle owner.
at 78,000 milesPalo Alto, CA
ENGINE
RECALL # 17V676, 17V683 IT HAS BEEN NEARLY A YEAR AND I'M STILL UNABLE TO MAKE REPAIR APPOINTMENT WITH BMW DEALER FOR REASON OF PARTS UNAVAILABLE. MY AIR CONDITIONING SYSTEM COULDN'T KEEP CAR COOL ENOUGH AS HEAT FROM THE ENGINE IS HIGH.
NHTSA complaint #11131585 — an unverified report by a vehicle owner.
Brookhaven, GA
ENGINE
IN NOVEMBER 2017 I RECEIVED TWO (2) RECALL NOTICES FOR MY 2009 BMW 328I. I WAS ADVISED THAT THE BLOWER MOTOR WIRING (RECALL CAMPAIGN # 17V-676) AND PCV VALVE HEATER (RECALL CAMPAIGN # 17V-676) WERE DEFECTIVE. I WAS FURTHER NOTIFIED THAT NO REMEDY FOR EITHER DEFECT WAS AVAILABLE AT THAT TIME. IT IS NOW SEPTEMBER 2018. I HAVE CONTACTED BMW AND BEEN ADVISED THAT AT THIS TIME A REMEDY REMAINS UNAVAILABLE. I AM CONSIDERING SELLING OR TRADING IN MY VEHICLE BUT BECAUSE THIS RECALL HAS NOT YET BEEN COMPLETED MY RESALE PRICE MAY BE LOWERED. IF TWO (2) RECALL REPAIRS HAVE NOT BEEN PERFORMED 10 MONTHS AFTER A RECALL NOTICE HAS BEEN ISSUED, WHY BOTHER ISSUING THE RECALL NOTICE IN NOVEMBER 2017 IF IT IS FOR ANY OTHER PURPOSE THAN BUREAUCRATIC PAPER SHUFFLING FOR BMW TO CLAIM TO THE NHTSA THAT BMW IS GOING TO FIX A DEFECT WHILE ACTUALLY DOING NOTHING TO REMEDY THE DEFECT?
NHTSA complaint #11130329 — an unverified report by a vehicle owner.
at 1 milesWinston-Salem, NC
FUEL/PROPULSION SYSTEM
FUEL INJECTORS BEGAN LEAKING AND HAVE BECOME FAULTY CAUSING MIS-FIRING. BMW HAD A SIMILAR RECALL INVOLVING CARS WITH THE SAME MODEL YEAR AND ENGINE AS MY CAR BUT HAS REFUSED TO CLAIM IT WAS ALSO INVOLVED IN THE RECALL.
NHTSA complaint #11113924 — an unverified report by a vehicle owner.
at 111,318 milesFremont, CA
FUEL/PROPULSION SYSTEM
MARCH 28, 2018 - DRIVING ON THE FREEWAY, CAR SUDDENLY COMES TO A STOP AND SHOWS MESSAGE FUEL PUMP WITH CAR ON ROCK ICON. CAR GETS TOWED. NEXT DAY MECHANIC SAYS IT RAN OUT OF GAS, ADDED GAS STARTED THE CAR. MARCH 29, 2018 CAR STALLS AFTER 5 MILES NEAR THE RAMP OF EXIT. GET THE CAR TOWED TO ANOTHER MECHANIC. MECHANIC DOES NOT FIND ANY PROBLEMS. APRIL 14TH, 2018 - CAR STOPS ON THE FREEWAY. TOW IT TO MECHANIC MECHANIC SAYS THAT ITS RELATED TO FUEL TANK SENSOR. THIS CAUSES A WRONG READING OF LEVEL OF GAS IN THE CAR. MECHANIC CHANGES IT AND CAR RUNS OK FOR 2 MONTHS. JUNE 21, 2018 - CAR STOPS ON THE FREEWAY WITH THE SAME MESSAGE "SERVICE ENGINE SOON" WITH THE CAR ON ROCK ICON. I GET TOWING SERVICE TO ADD GAS AND WAIT FOR AN HOUR. RESTART THE CAR AND IT WORKS. THE MESSAGE IS GONE, THE ICON IS GONE. THIS IS THE FOURTH TIME I WAS STRANDED ON THE FREEWAY.
NHTSA complaint #11103364 — an unverified report by a vehicle owner.
at 150,000 milesByron Center, MI
VISIBILITY/WIPER
SUNROOF EXPLODED WHILE DRIVING HOME, POWERFUL IMPLOSION, GLASS EVERYWHERE.
NHTSA complaint #11096605 — an unverified report by a vehicle owner.
at 84,000 milesPlaya DEL REY, CA
SEATS
HELLO, MY 2009 BMW E92 328I IS EXPERIENCING AN ISSUE WHERE THE FRONT PASSENGER SEAT SENSOR IS NOT FUNCTIONING PROPERLY, WHICH WILL CAUSE THE AIRBAG AND SEATBELT TO NOT FUNCTION AS INTENDED. THERE HAVE BEEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE, BUT WITH THE SAME DESIGN AND PARTS, I DO NOT UNDERSTAND HOW MY CAR IS NOT COVERED. (HTTPS://BRANDILAW.COM/2013/12/26/BMW-RECALLS-76565-VEHICLES-DUE-TO-A-FRONT-PASSENGER-SEAT-ELECTRONIC-SENSING-MAT-FAILURE/) THIS IS A VERY DANGEROUS PROBLEM. I HAVE READ ON SEVERAL ONLINE FORUMS THAT IT IS A RECURRING PROBLEM IN THE CARS AFTER THE EFFECTIVE RECALL DATE. I AM TRYING MY BEST TO DO DUE DILIGENCE AND INFORM THE NTSB TO REVIEW THIS INCIDENT WITHIN OTHER BMW MODELS AND TO HOPEFULLY REMEDY ANY AFFECTED CARS. THE DESIGN OF THE SENSOR IS VERY POORLY CONSTRUCTED AND VERY EXPENSIVE TO FIX, LEAVING MANY OWNERS TO SIMPLY FOREGO MAKING THE NECESSARY FIXES. IN FACT, SEVERAL MECHANICS INFORMED ME THAT CUSTOMERS TYPICALLY AVOID MAKING THE FIX DUE TO HOW EXPENSIVE IT IS, RUNNING THE RISK OF THEIR PASSENGER NOT BEING PROTECTED IN THE EVENT OF A COLLISION. I HOPE THE NTSB CAN LOOK INTO THIS PROBLEM. PLEASE FEEL FREE TO CONTACT ME AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11092723 — an unverified report by a vehicle owner.
at 84,000 milesPlaya DEL REY, CA
SEAT BELTS
HELLO, MY 2009 BMW E92 328I IS EXPERIENCING AN ISSUE WHERE THE FRONT PASSENGER SEAT SENSOR IS NOT FUNCTIONING PROPERLY, WHICH WILL CAUSE THE AIRBAG AND SEATBELT TO NOT FUNCTION AS INTENDED. THERE HAVE BEEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE, BUT WITH THE SAME DESIGN AND PARTS, I DO NOT UNDERSTAND HOW MY CAR IS NOT COVERED. (HTTPS://BRANDILAW.COM/2013/12/26/BMW-RECALLS-76565-VEHICLES-DUE-TO-A-FRONT-PASSENGER-SEAT-ELECTRONIC-SENSING-MAT-FAILURE/) THIS IS A VERY DANGEROUS PROBLEM. I HAVE READ ON SEVERAL ONLINE FORUMS THAT IT IS A RECURRING PROBLEM IN THE CARS AFTER THE EFFECTIVE RECALL DATE. I AM TRYING MY BEST TO DO DUE DILIGENCE AND INFORM THE NTSB TO REVIEW THIS INCIDENT WITHIN OTHER BMW MODELS AND TO HOPEFULLY REMEDY ANY AFFECTED CARS. THE DESIGN OF THE SENSOR IS VERY POORLY CONSTRUCTED AND VERY EXPENSIVE TO FIX, LEAVING MANY OWNERS TO SIMPLY FOREGO MAKING THE NECESSARY FIXES. IN FACT, SEVERAL MECHANICS INFORMED ME THAT CUSTOMERS TYPICALLY AVOID MAKING THE FIX DUE TO HOW EXPENSIVE IT IS, RUNNING THE RISK OF THEIR PASSENGER NOT BEING PROTECTED IN THE EVENT OF A COLLISION. I HOPE THE NTSB CAN LOOK INTO THIS PROBLEM. PLEASE FEEL FREE TO CONTACT ME AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11092723 — an unverified report by a vehicle owner.
at 84,000 milesPlaya DEL REY, CA
AIR BAGS
HELLO, MY 2009 BMW E92 328I IS EXPERIENCING AN ISSUE WHERE THE FRONT PASSENGER SEAT SENSOR IS NOT FUNCTIONING PROPERLY, WHICH WILL CAUSE THE AIRBAG AND SEATBELT TO NOT FUNCTION AS INTENDED. THERE HAVE BEEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE, BUT WITH THE SAME DESIGN AND PARTS, I DO NOT UNDERSTAND HOW MY CAR IS NOT COVERED. (HTTPS://BRANDILAW.COM/2013/12/26/BMW-RECALLS-76565-VEHICLES-DUE-TO-A-FRONT-PASSENGER-SEAT-ELECTRONIC-SENSING-MAT-FAILURE/) THIS IS A VERY DANGEROUS PROBLEM. I HAVE READ ON SEVERAL ONLINE FORUMS THAT IT IS A RECURRING PROBLEM IN THE CARS AFTER THE EFFECTIVE RECALL DATE. I AM TRYING MY BEST TO DO DUE DILIGENCE AND INFORM THE NTSB TO REVIEW THIS INCIDENT WITHIN OTHER BMW MODELS AND TO HOPEFULLY REMEDY ANY AFFECTED CARS. THE DESIGN OF THE SENSOR IS VERY POORLY CONSTRUCTED AND VERY EXPENSIVE TO FIX, LEAVING MANY OWNERS TO SIMPLY FOREGO MAKING THE NECESSARY FIXES. IN FACT, SEVERAL MECHANICS INFORMED ME THAT CUSTOMERS TYPICALLY AVOID MAKING THE FIX DUE TO HOW EXPENSIVE IT IS, RUNNING THE RISK OF THEIR PASSENGER NOT BEING PROTECTED IN THE EVENT OF A COLLISION. I HOPE THE NTSB CAN LOOK INTO THIS PROBLEM. PLEASE FEEL FREE TO CONTACT ME AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11092723 — an unverified report by a vehicle owner.
at 149,000 milesPompton Lakes, NJ
ELECTRICAL SYSTEM
MY CAR IS EXPERIENCING PLASTIC BURNING ODOR AND SMOKE FROM THE COOLING VENTS, BMW HAS OPENED A RECALL BUT THEY DON'T HAVE THE PARTS TO COMPLETE THE REPAIRS.
NHTSA complaint #11052160 — an unverified report by a vehicle owner.
at 102,000 milesClermont, FL
SEATS
FRONT PASSENGER OCCUPANCY SEAT SENSOR IS DEFECTIVE BECAUSE IT DISABLES PASSENGER AIRBAG CREATING A SAFETY HAZARD RENDERING VEHICLE INOPERABLE FOR PASSENGER OCCUPANCY. THIS IS A KNOWN DEFECT EXPERIENCED BY PREVIOUS MODELS. COST OF REPAIR IS EXCESSIVE..
NHTSA complaint #11048471 — an unverified report by a vehicle owner.
at 102,000 milesClermont, FL
AIR BAGS
FRONT PASSENGER OCCUPANCY SEAT SENSOR IS DEFECTIVE BECAUSE IT DISABLES PASSENGER AIRBAG CREATING A SAFETY HAZARD RENDERING VEHICLE INOPERABLE FOR PASSENGER OCCUPANCY. THIS IS A KNOWN DEFECT EXPERIENCED BY PREVIOUS MODELS. COST OF REPAIR IS EXCESSIVE..
NHTSA complaint #11048471 — an unverified report by a vehicle owner.
Virginia Beach, VA
AIR BAGS
TAKATA RECALL. I RECEIVED NOTICE OF A RECALL IN 2016 AND BMW STILL HAS NOT CONTACTED ME TO SERVICE THE RECALL
NHTSA complaint #11019604 — an unverified report by a vehicle owner.
at 72,000 milesWest DES Moines, IA
EXTERIOR LIGHTING
INTERMITTENT SIDE LIGHT, BRAKE LIGHT PROBLEM
NHTSA complaint #11013524 — an unverified report by a vehicle owner.
Mebane, NC
AIR BAGS
TAKATA RECALL -- I RECEIVED NOTIFICATION MARCH, 2016, AND HAVE YET TO HAVE MY AIR BAG REPLACED. WHEN WILL THIS BE RESOLVED?
NHTSA complaint #11010360 — an unverified report by a vehicle owner.
Alabaster, AL
AIR BAGS
TAKATA RECALL - RECEIVED SAFETY RECALL NOTICE VIA MAIL 07-03-2017 THAT NECESSARY PARTS TO COMPLETE THIS RECALL WERE AVAILABLE BUT BMW DEALERSHIP IN BIRMINGHAM, AL STATED PARTS WERE NOT AVAILABLE WHEN I CALLED TO MAKE A SERVICE APPOINTMENT. THE BMW REP TOLD ME TO CALL BACK IN A FEW WEEKS - PARTS MIGHT BE AVAILABLE. I'M CONFUSED AS TO WHY I WOULD RECEIVE THIS NOTICE IF PARTS WERE NOT AVAILABLE.
NHTSA complaint #11002848 — an unverified report by a vehicle owner.
Bronx, NY
AIR BAGS
THE AIR BAG HAS BEEN RECALLED FOR OVER A YEAR AND I AM STILL WAITING FOR MY APPOINTMENT TO FIX THE MATTER. WHEN THE RECALL FIRST HAPPENED I WAS VERY PREGNANT AND I CALLED BMW TELLING THEM I WAS CONCERNED. THEY SAID THAT IT WOULD BE FIXED BY 9/16 AND I AM STILL WAITING AND MY BABY WILL TURN 1 ON JULY 1,2017. WHEN WILL MY AIR BAGS BE FIXED? THIS IS A SERIOUS AND DANGEROUS MATTER.
NHTSA complaint #11001847 — an unverified report by a vehicle owner.
at 115,000 milesBlairstown, NJFire
UNKNOWN OR OTHER
WE CAME HOME AND PARKED THE BMW IN THE ATTACHED GARAGE. TEN MINUTES LATER I HEARD A NOISE FROM THE GARAGE. I LOOKED INTO THE GARAGE AND FOUND THE ENGINE COMPARTMENT OF THE BMW ON FIRE. I CALLED THE FIRE DEPARTMENT WHO CAME AS QUICKLY AS A VOLUNTEER DEPARTMENT CAN. BY THE TIME THE FIRE WAS OUT BOTH CARS IN THE GARAGE AND THE HOUSE HAD BEEN BADLY BURNED.
NHTSA complaint #10992813 — an unverified report by a vehicle owner.
at 68,000 milesManhattan Beach, CA
UNKNOWN OR OTHER
ENGINE SUDDENLY SHUT DOWN WHILE DRIVING. HAD TO BE PUSHED OFF THE ROAD. VERY DANGEROUS.
NHTSA complaint #10981589 — an unverified report by a vehicle owner.
Gilbertsville, PA
AIR BAGS
TAKATA RECALL IT HAS BEEN OVER 1Y. SINCE OFFICIALLY NOTIFIED OF RECALL. DEALER HAS NOT CONTACTED ME ON REPAIR.
NHTSA complaint #10966666 — an unverified report by a vehicle owner.
Shalimar, FL
AIR BAGS
TAKATA RECALL. I LIVE IN A HIGH HUMIDITY AREA 5 MILES FROM THE GULF OF MEXICO IN NORTH WEST FLORIDA. BECAUSE OF THE HIGH HUMIDITY I FEEL I AM AT HIGH RISK OF A TAKATA AIRBAG RUPTURE. IN MARCH OF 2016 I RECEIVED MY INITIAL LETTER FROM BMW USA INFORMING ME OF THE POTENTIAL DANGEROUS TAKATA AIRBAG MODULE IN MY 2009 BMW 328I. I AM REQUESTING IMMEDIATE REPLACEMENT OF THE TAKATA AIRBAG MODULE IN MY CAR.
NHTSA complaint #10924390 — an unverified report by a vehicle owner.
at 16,800 milesDunedin, FL
AIR BAGS
RECALL ON FEBRUARY 5, 2016, BMW HAS FAILED TO REPLACE THE AIRBAG IN ALMOST NINE MONTHS! WHAT GOOD IS A POSSIBLE DEATH RECALL IF THE MANUFACTURER DOES NOT REPLACE THE AIRBAG?
NHTSA complaint #10918032 — an unverified report by a vehicle owner.
Lakeland, FL
AIR BAGS
SPOKE TO BMW TODAY THEY ARE NOW TALKING ABOUT THE PARTS NOT COMING IN UNTIL 2017. THEY HAVE NO IDEA WHAT MONTH SO I COULD STILL BE OVER A YEAR AWAY FROM RESOLVING THIS. I CANT EVEN SELL THE CAR OR TRADE IT IN BECAUSE THEY CANT RESALE IT WITHOUT CORRECTING THE RECALL. ACURA WAS PAYING FOR A LOANER CAR UNTIL THE RECALL WAS CORRECTED I GUESS BMW FEELS ITS OWNERS ARE MORE EXPENDABLE??
NHTSA complaint #10915040 — an unverified report by a vehicle owner.
