43 of the
676 complaints filed about the BMW 323I
are about the body and structure —
6% of everything owners reported.
The worst model year for it is 2000.
TAKATA RECALL. THERE HAS BEEN NUMEROUS ISSUES WITH THE INTEGRITY OF THE SUBFRAME OF THIS PARTICULAR MODEL AND YEAR OF BMW. IT EXPERIENCES RUST ISSUES FREQUENTLY. I NEED TO REPLACE SUBFRAME DO TO THIS AND WILL NOT PASS INSPECTION BECAUSE OF THIS ISSUE. THIS HAS HAPPENED OVER THE YEARS, IT HAS NOT BEEN STATIONARY OR ANYTHING OF THAT MATTER. IT HAS BEEN USED AS A DAILY DRIVER, AS THAT SHOULD NOT HAPPEN TO A DAILY DRIVER SUBFRAME, SPECIALLY FROM A BMW.
NHTSA complaint #11230158 — an unverified report by a vehicle owner.
REAR SUBFRAME BODY HAS SEPARATED FROM SUBFRAME MOUNTING SUPPORT. THE CHASSIS IS NO LONGER PROPERLY ATTACHED TO THE FRAME. THE TIED DOWN BOLTS HAVE SHEARED OFF. THIS IS A MAJOR SAFETY DEFECT.
NHTSA complaint #10957896 — an unverified report by a vehicle owner.
MY 1999 323I CAUGHT FIRE IMMEDIATELY AFTER TURNING OFF THE IGNITION SWITCH ONCE PARKED.THERE WAS A LOUD "SNAP", FOLLOWED BY LARGE FLAMES COMING FROM AROUND THE HOOD AND FRONT WHEEL WELLS. THE POLICE AND FIRE DEPARTMENT ARRIVED WITHIN 5-7 MINUTES (FORTUNATELY THEY ARE BOTH LOCATED LESS THAN 1 MILE AWAY). ONCE THE FIRE WAS PUT OUT, MY CAR'S FRONT 1/2 WAS MELTED INTO MY PARKING SPACE. IT WAS A COMPLETE LOSS AND I AM EXPECTING THAT MY AUTO INSURANCE WILL PAY VERY LITTLE; REGARDLESS THAT THE CAR WAS IN VERY GOOD CONDITION PRIOR TO THIS INCIDENT.
NHTSA complaint #10701731 — an unverified report by a vehicle owner.
I WAS UNAWARE OF THE PREVIOUS DEFECT NOTICES ABOUT THE FRAME / BODY HAVING A WEAK SPOT AND WAS DRIVING AT 40 MPH WHEN MY REAR SHOCK AND THE PART THAT HOLDS THE SHOCK IN PLACE WENT THROUGH THE METAL FRAME RIPPING THE METAL AWAY AND ALLOWING THE SHOCK TO PUNCTURE THROUGH THE FRAME JUST BELOW THE TRUNK AREA AND THE CAR WAS THEN INOPERABLE. I WAS QUOTED A PRICE FOR REPAIR OF 6500 AND WAS INFORMED OF THE 2005/2006 LAWSUIT WHERE BMW WAS SUED FOR THIS DEFECT AND REPAIRED SOME CARS FOR A YEAR AFTER THE LAWSUIT ENDED BUT THIS WAS PRIOR TO MY PURCHASE OF THE VEHICLE AND WHEN I CONTACTED BMW OF NO AMERICA HEADQUARTERS, THEY ASKED ME TO TAKE THE CAR TO THE NEAREST BMW DEALER AND HAVE THEM DO A DIAGNOSIS WHICH I IMMEDIATELY DID AND THAT COST WAS OVER $10K OF WHICH BMW OFFERED TO PAY ONLY 20%. I THEN TOOK IT TO ANOTHER BMW MECHANIC WHO REPAIRED IT FOR $3000 AND BMW WILL NOT PAY ANY PART OF THE BILL BECAUSE IT WAS NOT DONE AT A DEALERSHIP, I DO NOT UNDERSTAND HOW BMW CAN GET AWAY WITH A DEFECT LIKE THIS AND SO MANY CARS AFFECTED BY IT AND NOT HAVE TO REPAIR IT AT THEIR COST? IT IS THEIR DEFECT.
NHTSA complaint #10633359 — an unverified report by a vehicle owner.
2000 BMW 323I. CONSUMER WRITES IN REGARDS TO VEHICLE SUB-FRAME ISSUES. *SMD THE CONSUMER STATED IT WAS A KNOWN DEFECT. BMW OFFERED TO PAY 25% OF THE COST. HOWEVER, THE CONSUMER REQUESTED THEY PAY 50% OF THE COST.
NHTSA complaint #10629787 — an unverified report by a vehicle owner.
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
NHTSA complaint #10597598 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 BMW 323I. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE FROM THE REAR DRIVER'S SIDE OF THE VEHICLE WHILE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC, WHO INSPECTED THE AREA AND NOTICED THAT THE REAR SUB FRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THAT THE CONTACT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 229,000.
NHTSA complaint #10548081 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 BMW 323I. THE CONTACT STATED THAT WHILE ACCELERATING, AN ABNORMAL SOUND CAME FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS DAMAGED. THE CONTACT DID NOT CALL THE MANUFACTURER OR TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10512123 — an unverified report by a vehicle owner.
AFTER 6 MONTHS OF SQUEAKING & RATTLING SOUNDS COMING FROM THE REAR OF MY VEHICLE, I WAS DRIVING ON CA ROUTE 10 WHEN I NOTICED THE SOUNDS WERE BECOMING MORE PREVALENT, AS THE CAR'S HANDLING BEGAN TO FEEL LOOSE. I REDUCED SPEED FOR THE REMAINDER OF THE TRIP, FEARING LOSS OF CONTROL OF THE VEHICLE, AND UPON ARRIVING HOME HAD MY VEHICLE INSPECTED BY BEVERLY HILLS BMW, WHERE THEY TOLD ME THAT MY VEHICLE'S SUBFRAME WAS DAMAGED TO THE EXTENT THAT THE CAR WAS "NOT ROAD WORTHY" ([XXX]) AND I WAS ADVISED TO HAVE THE VEHICLE TOWED OUT OF THE SHOP. I CONTACTED BMW CUSTOMER SERVICE AGENT [XXX], WHO INFORMED ME THAT BMW HAD A PROGRAM (THAT I BELIEVE IS PART OF A SETTLEMENT AGREEMENT OF A CLASS ACTION LAWSUIT), IN WHICH THEY RECOGNIZED THERE WAS A PROBLEM WITH SOME OF THE EARLY E46 BMW MODELS' SUB-FRAMES AND OFFERED TO HAVE THEM INSPECTED & IN SOME CASES WOULD PAY FOR THE COST OF THE REPAIR. BMW CHOSE TO DENY ME REPAIR, CITING THAT THEY HAD MAILED ME A LETTER ABOUT THE PROGRAM PREVIOUSLY (THAT I HAD NEVER RECEIVED) & THAT THE PROGRAM HAD NOW ENDED. AFTER HAVING MY VEHICLE REPAIRED BY AN INDEPENDENT PARTY, I CONTACTED[XXX]TO SEE IF BMW WOULD REIMBURSE ME FOR SOME OF MY COSTS OF REPAIR AND CAR RENTAL, SEEING AS HOW THEY WERE A FRACTION OF THE QUOTE FROM BMW. SHE TOLD ME TO FORWARD MY INVOICES ($2207.70 IN TOTAL) TO HER EMAIL, WHICH I DID. DESPITE 3 FOLLOW-UP EMAILS, 3 VOICE MAILS, AND ONE CERTIFIED LETTER, I HAVE RECEIVED NO FURTHER COMMUNICATION FROM BMW. THE MECHANICAL / STRUCTURAL INTEGRITY OF A VEHICLE'S FRAME, OR SUB-FRAME, SHOULD NEVER BE COMPROMISED BY REGULAR USE. HAVING A DEFECTIVE SUB-FRAME IN A CAR MANUFACTURED IN THE LAST 80 YEARS IS WHOLLY UNACCEPTABLE AND CONSTITUTES A NEED FOR INVESTIGATION CONCERNING A POTENTIAL RECALL, RATHER THAN SOME MANUFACTURER-CONTROLLED PROGRAM WITH TIME LIMITS THAT AFFECT THE SAFETY OF ITS CUSTOMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10488722 — an unverified report by a vehicle owner.
ALL PASSENGER DOORS FAIL TO OPEN (EVEN MANUALLY) DUE TO A FAULTY GM5 (COMPUTER) OR DOOR LOCK ACTUATOR RESULTING IN A HAZARD IF THERE WERE TO BE A FIRE OR ACCIDENT.
NHTSA complaint #10458958 — an unverified report by a vehicle owner.
THE SUBFRAME HAS RIPPED AWAY FROM THE FLOORPAN. THROUGH INVESTIGATION THIS HAS BEEN DETERMINED TO BE A VERY COMMON FAILURE ON E46 BMW 3 SERIES. THIS SHOULD BE A MANDATORY RECALL BY BMW TO FIX THIS ISSUE. THE SUBFRAME SHOULD LAST THE LIFE OF ANY CAR.
NHTSA complaint #10439853 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 BMW 323I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE NOTICED A SQUEAKING NOISE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE SUB-FRAME WAS NOT ATTACHED TO THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WOULD INSTALL A FRAME. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE WITHOUT THE SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED TO PAY A PORTION OF THE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/29/11 *CN UPDATED 10/03/11
NHTSA complaint #10407595 — an unverified report by a vehicle owner.
HEARD LOUD NOISES COMING FROM REAR END OF VEHICLE. UPON INSPECTION BY REPAIR FACILITY IT WAS DETERMINED THAT THE REAR DRIVERS SIDE SUBFRAME MOUNT HAD PULLED AWAY FROM THE BODY, A LARGE TEAR IS PRESENT IN THE BODY PANEL ON EITHER SIDE OF THE SUBFRAME MOUNT. REPAIR FACILITY INDICATED THE RISK IS THAT THE CAR MAY NOT RESPOND AS EXPECTED IN AN EMERGENCY OR EVASIVE ACTION. FORM WOULD NOT ALLOW ME TO COMPLETE VIN, LAST CHARACTER IS A 2.
NHTSA complaint #10406385 — an unverified report by a vehicle owner.
HAVE BEEN INFORMED BY MY MECHANIC THAT MY SUBFRAME IS FAILING ON THE REAR END OF MY BMW. HE PULLED A REPORT SAYING THAT A LAWSUIT HAS BEEN FILED AGAINST BMW BUT NO RECALL HAD BEEN ISSUED (I.E, A 'SILENT' RECALL). HIS WORDS: "MAN YOU'RE TOTALLY SCREWED." MY READING OF THE LAWSUIT IS THAT THERE WAS A LIMITED TIME TO SEEK REDRESS FROM BMW; HAVING JUST FOUND OUT ABOUT THE PROBLEM, I'M HAVING A HARD TIME IMAGINING HOW SOMETHING THAT APPARENTLY IS EPIDEMIC IN 3-SERIES BMWS AND CAN CAUSE CATASTROPHIC FAILURE (IN ONE CASE, APPARENTLY LOCKING UP THE BRAKES AND CAUSING THE CAR TO COME TO A SCREECHING HALT) HAS NOT RESULTED IN A RECALL OF MODEL WITH MANDATORY REPAIRS! AGAIN, I'M NOT A LAWYER BUT MY READING OF THE DOCUMENT MY MECHANIC SHOWED ME SEEMS TO REVEAL AN ENORMOUS DODGE BY BMW IN LIMITING THE TIME FRAME DURING WHICH ONE CAN HAVE THEM REPAIR THE PROBLEM! MY INTERNET SEARCH THIS WEEKEND SHOWS THAT THERE ARE MANY OTHERS WITH THE SAME COMPLAINT, PEOPLE DESCRIBING LOSS OF CONTROL OF THEIR CARS, ETC., AND OF COURSE I'M NOT IN THE DRIVE THIS THING ANYMORE. IT SEEMS THE SERIOUS NATURE OF POTENTIAL PROBLEMS AND OBVIOUS DEFECT IN MANUFACTURING SHOULD WARRANT SOME SORT OF MANDATORY REDRESS BY THE MANUFACTURER. (MY CAR HAS NEVER BEEN USED IN RACING OR EXTREME ACTIVITIES, JUST HIGHWAY DRIVING, MOSTLY FOR COMMUTE.) HAD I NOT ASKED HIM TO CHECK THE CAUSE OF THE SQUEAKING IN THE REAR, MY 1ST NOTICE OF THIS COULD WELL HAVE BEEN A LOSS OF CONTROL OF THE VEHICLE.
NHTSA complaint #10399474 — an unverified report by a vehicle owner.
2000 BMW 323 4 DOOR SEDAN INSIDE FABRIC SEPARATING FROM WINDSHIELD COLUMN FRAME, FRONT AND BACK WINDSHIELDS. GLUE IS DEFECTIVE AND BMW WILL NOT COVER THE REPAIR. IF FABRIC CONTINUES TO LIFT OFF WILL OBSTRUCT VIEW WHEN DRIVING CAUSING A HAZARDOUS SITUATION.
NHTSA complaint #10376700 — an unverified report by a vehicle owner.
SOMETIMES THE DOORS ON MY 2000 BMW 323I WILL NOT UNLOCK AND WHEN I USE THE KEY TO UNLOCK THE DOOR IT WILL ONLY OPEN THE DRIVER SIDE DOOR. WHEN THIS OCCURS THE UNLOCK BUTTON DOESN'T WORK AND PULLING THE DOOR HANDLE DOES NOT WORK EITHER. PASSENGERS HAVE TO CLIMB THROUGH THE DRIVER SIDE DOOR AND IN CASE OF AN EMERGENCY WITH THERE BEING ONLY ONE ESCAPE ROUTE THIS COULD CAUSE SERIOUS INJURY OR DEATH.
NHTSA complaint #10360570 — an unverified report by a vehicle owner.