Owners have filed 33 complaints
about the 2002 BMW 325CI with NHTSA between 2008 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 5 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the BMW 325CI. 50 means typical for this
model; 100 means roughly double.
Severity — 47
9.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 9
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
316.7%
75,000 – 99,999 miles
316.7%
100,000 – 149,999 miles
738.9%
150,000+ miles
527.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2008peak 2Aug 2026
Recalls on the 2002 BMW 325CI
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V018000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
15V318000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 325i, 325xi, 330i, and 330xi Sedans, and 325xi and 325i Sportswagons, 2002-2006 330Ci, 325Ci, and M3 Convertibles and 325i, 330i, and M3 Coupes, 2002-2003 M5, 540i, 525i Sedan, and 530i Sedans, and 540i and 525i Sportswagons, and 2003 X5 3.0i and 4.4i Sports Activity Vehicles. Please note that the 5-series and X5 vehicles are only included if they are equipped with the optional sports steering wheel. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
13V172000
AIR BAGS
BMW is recalling certain model year 2002-2003 325i, 325xi, 330i, 330xi sedans; 325Ci and 330Ci coupes and convertibles; 325iT and 325xiT Sports Wagons; and M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 115,000 milesGarner, NCCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 BMW 325CI. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE MAKING A LEFT TURN, THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE CONTACT'S VEHICLE SUSTAINED BRUISES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #11129899 — an unverified report by a vehicle owner.
at 90,000 milesFalling Waters, WVFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT WAS DRIVING 40 MPH IN RAINY WEATHER WHEN SMOKE BEGAN EMITTING FROM THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND WITHIN MINUTES, THE INTERIOR WAS ENGULFED IN FLAMES. THE LOCAL FIRE DEPARTMENT WAS DISPATCHED AND WAS ABLE TO EXTINGUISH THE FIRE AND DETERMINED THE ORIGIN TO BE ELECTRICAL. A FIRE REPORT WAS FILED AND THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10393042 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 164,000 milesVirginia Beach, VA
AIR BAGS
The contact owns a 2002 BMW 325CI. The contact received notifications of NHTSA Campaign Numbers: 15V318000 (Air Bags) and 13V172000 (Air Bags). The vehicle was taken to the dealer where the recall repairs were completed. The vehicle was retrieved from the dealer. The contact stated that upon retrieving the vehicle from the dealer, the contact's husband stated that while starting the vehicle, the instrument cluster failed to power on, and the air bag warning light was illuminated. The dealer was made aware of the failure. The contact was informed that the instrument cluster was not working when the vehicle was brought to the dealer. The contact was informed that the instrument cluster needed to be replaced. The contact was informed that the parts were ordered. The vehicle was being repaired. In addition, the contact was not informed if the repair was covered by the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the issue was between the contact and the dealer. The failure mileage was approximately 164,000.
NHTSA complaint #11757767 — an unverified report by a vehicle owner.
at 164,000 milesVirginia Beach, VA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2002 BMW 325CI. The contact received notifications of NHTSA Campaign Numbers: 15V318000 (Air Bags) and 13V172000 (Air Bags). The vehicle was taken to the dealer where the recall repairs were completed. The vehicle was retrieved from the dealer. The contact stated that upon retrieving the vehicle from the dealer, the contact's husband stated that while starting the vehicle, the instrument cluster failed to power on, and the air bag warning light was illuminated. The dealer was made aware of the failure. The contact was informed that the instrument cluster was not working when the vehicle was brought to the dealer. The contact was informed that the instrument cluster needed to be replaced. The contact was informed that the parts were ordered. The vehicle was being repaired. In addition, the contact was not informed if the repair was covered by the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the issue was between the contact and the dealer. The failure mileage was approximately 164,000.
NHTSA complaint #11757767 — an unverified report by a vehicle owner.
Santa Barbara, CA
AIR BAGS
I brought my 325ci into BMW Buena Park to have an airbag recall completed. There were no issues prior to dropping the car off at dealership but when the car was returned the airbag system light was on and was filled with error codes. I returned the car to the dealer and they cleared the codes but on my way home the dash light returned and faults were present after taking to 2 independent specialists. I returned to the dealer and spoke to service manager who said they would review and let me know their findings. They never responded and left me with a car that is now unsafe to drive. I believe this is the result of poor workmanship in addressing an NHTSA recall and has turned a potential safety concern into a real one. I have contacted BMW USA about this as well.
NHTSA complaint #11714560 — an unverified report by a vehicle owner.
Jacksonville, FL
AIR BAGS
2002 BMW 325 I. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR WAS COMPLETED. THE DEALER AND MANUFACTURER STATED THE CONSUMER WOULD BE RESPONSIBLE FOR ANY REMAINING EXPENSES.THE VEHICLE'S WARRANTY HAS EXPIRED.
NHTSA complaint #11462454 — an unverified report by a vehicle owner.
at 199,000 milesDexter, NM
SEAT BELTS
WHEN PUTTING ON SEATBELT ON BOTH DRIVER AND PASSENGER SIDE THE SEATBELT WILL GO IN AND MOMENTS LATER DURING DRIVING IT WILL UNCLIQUE AND COME OFF THIS HAPPENS EVERY ONCE IN A WHILE NOT ALL THE TIME. JUST HAPPENS WHILE THE VEHICLE IS IN MOTION AND STATIONARY MOSTLY WHILE THE VEHICLE IS STATIONARY. YOU CAN HEAR IT CLICK AND SOMETIMES I EVEN PULL IT TO MAKE SURE IT IS CLICKED IN BECAUSE OF THIS PROBLEM AND SOMETIMES AFTER I DO THAT IT WILL UNCLICK, IT HAPPENS MOSTLY ON THE DRIVER SIDE BUT EVERY ONCE IN A WHILE ON THE PASSENGER SIDE NOT KNOW IF THIS HAPPENS IN THE REAR SEAT BELTS.
NHTSA complaint #11308794 — an unverified report by a vehicle owner.
at 115,000 milesGarner, NCCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 BMW 325CI. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE MAKING A LEFT TURN, THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE CONTACT'S VEHICLE SUSTAINED BRUISES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #11129899 — an unverified report by a vehicle owner.
at 145,314 milesCharles Town, WV
AIR BAGS
JUST TOOK MY 2002 BMW IN TO REPLACE DEFECTIVE AIRBAGS. BMW STERLING, VA WANTED $1611.05 TO REPLACE AIRBAG CONTROL UNIT/SID. DID NOT PAY THEM... THIS SHOULD BE LOOKED INTO IMMEDIATELY... THEY ARE RIPPING PEOPLE OFF. THEY REPLACED THE AIRBAGS AND YOU HAVE A LIGHT ON - SO ARE THEY FUNCTIONAL OR NOT... THEY ARE RIPPING PEOPLE OFF... [XXX] [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11005119 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V172000 (AIR BAGS) AND 15V318000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10950272 — an unverified report by a vehicle owner.
Williams Town, NJ
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10923907 — an unverified report by a vehicle owner.
Seabrook, TX
AIR BAGS
I GOT THIS RECALL LAST YEAR...I CALLED THE DEALERSHIP HERE IN CLEAR LAKE HOUSTON, AND I WAS TOLD THEY DON'T MAKE THE AIRBAGS FOR THIS RECALL... AND HE SAID CALL BACK ......WELL I HAVE FOR 2 YEARS NOT! THEN I GOT A NEW LETTER SAYING THAT THEY WHERE IN STOCK AND MAKE AN APPOINTMENT SO I CALLLED THE DEALERSHIP AGAIN.........AND AGAIN I WAS TOLD THEY DON'T MAKE THESE PARTS......IM SORRY BUT THIS DOESN'T MAKE ME FEEL VERY SAFE. I GUESS I JUST DON'T UNDERSTAND WHY THEY DON'T MAKE THESE PARTS..ITS SUPPOSE TO PROTECT ME
NHTSA complaint #10917154 — an unverified report by a vehicle owner.
LOS Angeles, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10904753 — an unverified report by a vehicle owner.
LAS Vegas, NV
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10896664 — an unverified report by a vehicle owner.
at 90,000 milesWashington, DC
AIR BAGS
TAKATA RECALL HELLO, I'M AT MY BMW SERVICE CENTER NOW (BMW OF FAIRFAX) TO HAVE SERVICE DONE ON MY CAR. I RECEIVED NOTIFICATION OF THE TAKATA AIR BAG RECALL AND NOTIFIED THE SERVICE CENTER AS TO WHEN I CAN GET MY AIR BAGS FIXED. THEY COULD NOT GIVE ME A DEFINITIVE TIME LINE. I WENT TO THE SERVICE CENTER TODAY TO HAVE REGULAR SERVICE DONE ON MY CAR AND AGAIN THEY COULD NOT GIVE ME AN EXACT TIME LINE. THEY SAID, "MAYBE A YEAR BUT WE'RE NOT SURE." I ALSO ASKED IF BMW IS STILL OFFERING THEIR CAR RENTAL PROGRAM UNTIL THE ISSUE IS RESOLVED BUT THE SERVICE CENTER SAID BMW IS NO LONGER OFFERING THIS. I'M CONCERNED THAT THE SERVICE CENTER DOES NOT WANT TO PERFORM THE WORK AS I'M SURE THIS IS AT A MAJOR COST TO THEM.
NHTSA complaint #10887664 — an unverified report by a vehicle owner.
Overland Park, KS
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THERE WAS NO REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 05/09/16
NHTSA complaint #10855032 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
RECEIVED RECALL ON AIRBAGS IN 2015 CALLED DEALERSHIP AND THEY SAID THEY DON'T HAVE THEM. BOTH OF THEM NEED REPLACED THIS IS NOT SAFE...HOW CAN YOU NOT HAVE THESE.
NHTSA complaint #10839488 — an unverified report by a vehicle owner.
Cranston, RI
AIR BAGS
I WAS NOTIFIED OF RECALL CAMPAIGN NO: 15V-318 IN JULY 2015. DRIVER SIDE AIR BAG NEEDS TO BE REPLACED DUE TO POSSIBLE SERIOUS INJURY OR DEATH IF INFLATED ON IMPACT. I HAVE CALLED THE LOCAL DEALERSHIP. INSKIP BMW ON NUMEROUS OCCASIONS AND THEY SAY THAT THEY HAVE NOT RECEIVED THE REPLACEMENT PART. IF IT IS THIS DANGEROUS, WHY IS IT TAKING SO LONG?
NHTSA complaint #10818926 — an unverified report by a vehicle owner.
Lake Worth, FL
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS)WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10783204 — an unverified report by a vehicle owner.
at 89,000 milesST. Petersburg, VA
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325CI. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
NHTSA complaint #10744538 — an unverified report by a vehicle owner.
Nashua, NH
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER FAILED TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN UPDATED 9/23/15
NHTSA complaint #10722164 — an unverified report by a vehicle owner.
Miramar, FL
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V172000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10691059 — an unverified report by a vehicle owner.
at 116,300 milesLafayette, IN
AIR BAGS
DRIVING TO WORK THIS MORNING, THE PASSENGER AIRBAG ABOVE THE DOOR ERUPTED. MY VEHICLE WAS NOT HIT BY ANYTHING. I HAVE NO DAMAGE TO THE OUTSIDE AT ALL. I NEED TO KNOW HOW THIS AIRBAG RECALL AFFECTS ME, BECAUSE IT TALKS ABOUT IN THE EVENT OF A CRASH...AND I WASN'T IN A WRECK OF ANY SORT.
NHTSA complaint #10681076 — an unverified report by a vehicle owner.
Sacramento, CA
AIR BAGS
MESSAGE: HI, THERE WAS A SAFETY RECALL ON AIR BAGS. WE OWN A 2002 BMW AND OUR VEHICLE IS ALSO INCLUDED IN THIS RECALL. WE CONTACTED OUR LOCAL BMW DEALER (NIELLO BMW AT SACRAMENTO, CA) SEVERAL TIMES BUT THEY SAID THEY DON'T HAVE THE PARTS TO REPLACE. HOW LONG DO WE HAVE TO WAIT ? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10668039 — an unverified report by a vehicle owner.
Mckinney, TX
AIR BAGS
CONTACTED IN SEPTEMBER OF 2014 REGARDING RECALL FOR DEFECTIVE AIR BAGS. DEALER SCHEDULED REPAIR IN SEPTEMBER, BUT WHEN WE SHOWED UP FOR OUR APPOINTMENT WE WERE INFORMED THERE WERE NO AIR BAGS. WE HAVE CALLED 4 TIMES SINCE THEN AND TOLD A SHIPMENT WAS COMING IN AND WE WOULD BE CONTACTED. THE LAST (#5) STILL NO AIRBAGS, PROBABLY SOMETIME IN JANUARY.
NHTSA complaint #10664769 — an unverified report by a vehicle owner.
at 110,000 milesBaltimore, MD
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER:14V428000 (AIR BAGS) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #10661182 — an unverified report by a vehicle owner.
at 152,000 milesSuperior Township, MI
STRUCTURE:BODY
AFTER COMPLETING A TRIP OF APPROXIMATELY 25 MILES COMING INTO A PARKING SPOT AND BRINGING VEHICLE TO A STOP THE VEHICLE WAS SHUT OFF. DRIVER WAS ABLE TO EGRESS OUT OF VEHICLE WITHOUT ISSUE, PASSENGER DOOR WAS UNABLE TO BE OPENED. DOOR REMAINED LOCKED WITH SEEMINGLY NO MECHANICAL LINK TO DOOR LATCH. DRIVER ATTEMPTED TO OPEN DOOR FROM OUTSIDE, ALSO UNABLE TO DO SO. PASSENGER HAD TO EGRESS VEHICLE THROUGH DRIVERS DOOR, PASSENGER DOOR UNABLE TO OPEN DESPITE REPEATED USE OF UNLOCK BUTTON ON CENTER CONSOLE AND UNLOCK FEATURE ON KEYLESS ENTRY. AUTOMATIC LOCKING ON DRIVE OFF LOCKED DOORS, OCCUPANTS WERE UNABLE TO UNLOCK OR OPEN DOOR BY ANY MEANS.
NHTSA complaint #10641632 — an unverified report by a vehicle owner.