FaultScore

BMW 328 airbag problems

33 of the 125 complaints filed about the BMW 328 are about the airbag system — 26% of everything owners reported. The worst model year for it is 2011.

33

Complaints

26%

Share of all complaints

2

Crashes

0

Fires

Airbags complaints by model year

2007 328 3 9.1%

Median failure at 110,000 miles

2008 328 4 12.1%

Median failure at 75,000 miles

2009 328 7 21.2%

Median failure at 61,250 miles

2010 328 2 6.1%

Median failure at 50,000 miles

2011 328 13 39.4%

Median failure at 43,958 miles

2012 328 3 9.1%

Median failure at 50,925 miles

2013 328 1 3.0%

What owners said

2007 BMW 328 at 110,000 miles Gallatin, TN

AIR BAGS

RECEIVED A RECALL NOTICE FOR A BLOWER MOTOR WIRING ISSUE (17V-676) AND AN EXTENSION IN LIMITED WARRANTY FOR THE SUPPLEMENTAL RESTRAINT SYSTEM. BMW NORTH AMERICA SAID THEY COULD NOT SEE THE VEHICLE IN THERE SYSTEM AND COULD NOT INITIATE REPAIRS UNTIL IT WAS. I PURCHASED THE VEHICLE IN TENNESSEE ON 3/23/16, BUT SAW IN THE CARFAX REPORT THAT IT WAS ORIGINALLY PURCHASED OVERSEAS.

NHTSA complaint #11196676 — an unverified report by a vehicle owner.

2007 BMW 328 Williamstown, NJ

AIR BAGS

TAKATA RECALL I RECEIVED MAILED CORRESPONDENCE FROM TK HOLDING REGARDING DEFECTIVE AIRBAGS FOR MY 2007 328XI. I WAS INSTRUCTED TO COMPLETE THE CLAIM FORMS MAILED TO MAIL WHICH I DID. SUBSEQUENTLY MY CLAIM WAS DENIED AND TO DATE NO REPAIRS HAVE BEEN MADE OR OFFERED FOR THE AFFECTED TAKAKA PARTS INSIDE MY VEHICLE. AS IT MY ONLY MEANS OF TRANSPORTATION. I CONTINUE TO DRIVE WITH THE FAULTY PARTS. I AWAIT RECALL FOR THE TAKAKA INFLATOR RECALL. I MADE AN APPOINTMENT TO BMW OF MT. LAUREL TO FIX IT AND WAS INFORMED THAT THEY WERE NOT FIXING TAKATA INFLATOR RECALLS AT THAT TIME.

NHTSA complaint #11175997 — an unverified report by a vehicle owner.

2011 BMW 328 Allen, TX

AIR BAGS

TAKATA AIRBAG PROBLEMS ON THE PASSENGER SIDE OF THE VECHICLE. WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, 'CHASE AUTOPLEX' HE RESETTED THE SETTINGS EVERYTHING WAS WORKING PROPERLY, BUT AFTER GETTING HOME, THE NEXT DAY MY CAR SHOWED AIRBAG PROBLEMS. WHEN I CALLED HIM, HE SAID HE CAN'T HELP ME OUT WITH IT. SO MY QUESTION IS THAT, IF YOU GUYS CAN HELP ME GET A RECALL ON THIS AIRBAG, SO I DON'T HAVE TO SPENT MONEY ON IT MYSELF, I WILL APPRECIATE IT. THANKS

NHTSA complaint #11156473 — an unverified report by a vehicle owner.

2009 BMW 328 Winston, GA

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

TAKATA RECALL-I TOOK MY CAR IN FOR THE AIRBAG RECALL AND THE BMW OF SOUTH ATLANTA REPAIRED THE DRIVER SEAT-I THINK. WHEN I LEFT THE PASSENGER AIRBAG OFF LIGHT WAS ON AND I ASKED ABOUT IT THE TECH SAID IF YOU HAVE AN ACCIDENT YOU DON'T WANT TO SCHRAPNEL TO HIT THE PASSENGER. FROM THEN ON THE SEAT BELT SIGN STAYED ON EVEN WHEN SOMEONE WAS IN THE PASSENGER SEAT WITH THEIR SEAT BELT ON. I TOOK MY CAR BACK IN LAST WEEK FOR THE WARNING LIGHT AND WAS TOLD IT IS A SEAT SENSOR AND WOULD COST $1,400.00. DOES THIS HAVE ANYTHING TO DO WITH THE AIRBAG RECALL? IF THIS IS A SAFETY ISSUE AND IS A FAULTY PART WITH BMW THEN WHY AREN'T THEY RECALLING AND REPAIRING?

NHTSA complaint #11142653 — an unverified report by a vehicle owner.

2011 BMW 328 at 122,000 miles Minneapolis, MN

AIR BAGS

I CALLED THE DEALERSHIP (MOTORWORKS BMW IN BLOOMINGTON MN) REGARDING TWO OPEN RECALLS (PCV HEATER AND AIR BAG) THEY TOLD ME THAT THE AIRBAG WAS NOT AFFECTED BUT THEY WOULD REPAIR THE PCV HEATER. I AM MORE CONCERNED ABOUT THE AIR BAG AS IT IS RELATED TO CRASH SAFETY.

NHTSA complaint #11129531 — an unverified report by a vehicle owner.

2009 BMW 328 at 120,000 miles Cohoes, NY 2 injured

AIR BAGS

THE AIR BAG DID NOT OPEN AND I ALMOST DIED

NHTSA complaint #11109931 — an unverified report by a vehicle owner.

2007 BMW 328 Houston, TX

AIR BAGS

THE PASSENGER RED AIR BAG LIGHT HAS COME ON AND REMAINS ON. IT DOE NOT MATTER IF SOMEONE IS SITTING IN THE SEAT OR NOT.

NHTSA complaint #11102759 — an unverified report by a vehicle owner.

2008 BMW 328 Ellenton, FL

AIR BAGS

TAKATA AIR BAG RECALL, PCV VALVE RECALL, BLOWER MOTOR RECALL, AND CONSTANT ELECTRICAL PROBLEMS. ISSUES STILL NOT RESOLVED BY BMW. ISSUE KEEPS GETTING BLOWN OFF BY BMW.

NHTSA complaint #11091974 — an unverified report by a vehicle owner.

2009 BMW 328 at 71,000 miles Knoxville, TN

AIR BAGS

HEAT NOT WORKING ON CAR. CONCERNED ABOUT FIRE BEFORE RECALL IS FIXED. PLUS, I AM FREEZING IN WINTER WEATHER CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP BMW HAS NOT RELEASED PARTS TO FIX. THIS IS UNACCEPTABLE.

NHTSA complaint #11064406 — an unverified report by a vehicle owner.

2010 BMW 328 at 50,000 miles Madison, WI

AIR BAGS

SIMILAR TO THE DEFECT FOUND WITH OTHER BMW CARS AND SUVS, THE PASSENGER SEAT OCCUPANCY SENSOR HAS CRACKED RENDERING THE AIRBAG SYSTEM FOR THE PASSENGER SEAT INOPERABLE IN THE EVENT OF A CRASH.

NHTSA complaint #11064319 — an unverified report by a vehicle owner.

2011 BMW 328 Grand Prairie, TX

AIR BAGS

I RECEIVED NOTICE IN OCTOBER THAT THERE IS A RECALL HOWEVER THE BMW DEALERSHIP INFORMED ME THAT "YES THERE IS A RECALL BUT WE WILL NOT BE ORDERING PARTS UNTIL AFTER JAN 2018", WELL HOW SAFE AM I DRIVING THIS CAR.....THEY ACT LIKE IT IS NOT A CONCERN...????

NHTSA complaint #11047574 — an unverified report by a vehicle owner.

2008 BMW 328 Marietta, GA

AIR BAGS

I HAVE CONTACTED UNITED BMW OF ROSWELL SEVERAL TIMES OVER A YEAR NOW. I JUST CALLED AGAIN 10/24/2017 AND THEY KEEP TELLING ME THE SAME THING. THE AIRBAGS FOR MY MODEL THEY DO NOT HAVE YET BUT I AM ON THEIR LIST TO CALL WHEN THEY COME IN. I'VE BERN ON THAT LIST SINCE APRIL 2016.

NHTSA complaint #11039333 — an unverified report by a vehicle owner.

2013 BMW 328 Southern Pines, NC

AIR BAGS

TAKATA RECALL. I HAVE REGISTERED THIS VEHICLE WITH BMW BUT HAVE NOT BEEN ADVISED AS TO WHEN THEY WOULD BE FIXING THE AIRBAG.

NHTSA complaint #11035408 — an unverified report by a vehicle owner.

2009 BMW 328 at 10 miles W.covina, CA Crash

AIR BAGS

I RECALL THE MOMENT MY CAR ACCIDENT HAPPENED : WHEN I ARRIVED THE PHARMACY PARKING LOT, ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BREAK PEDAL, I FELT THE CAR SUDDENLY LOST CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). THEREFORE : 2 REASONS, THE BREAKING SYSTEM DIDN'T FUNCTION WELL AT FIRST, WHEN THE CAR JUMPED TO THE PAVEMENT, THE AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS ( 1 CAR'S REAR ALMOST WAS CRASHED, ANOTHER CAR'S REAR ON THE OTHER SIDE OF PARKING SPACE WAS TOUCHED BY THIS CAR' S HEAD ALMOST NO EVIDENCE ). FINALLY, MY CAR STOPPED, CAN'T MOVE ANYMORE !

NHTSA complaint #11019915 — an unverified report by a vehicle owner.

2011 BMW 328 Nanuet, NY

AIR BAGS

TAKATA RECALL AIRBAGS CONTAIN METAL FRAGMENTS WHICH CAN CAN CAUSE SEVERE INJURY

NHTSA complaint #11014779 — an unverified report by a vehicle owner.

2011 BMW 328 Flemington, NJ

AIR BAGS

TAKATA RECALL

NHTSA complaint #11014502 — an unverified report by a vehicle owner.

2008 BMW 328 Houston, TX

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: ADVANTAGE BMW, HOUSTON, TX, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11006557 — an unverified report by a vehicle owner.

2011 BMW 328 Broussard, LA

AIR BAGS

TAKATA RECALLS? WHEN I START MY CAR, I KEEP GETTING A MESSAGE "PASSENGER RESTRAINT MALFUNCTION" INVOLVING SEAT BELT, AIR BAG, ETC. IF I DON'T CONNECT MY SEAT BELT ON THE PASSENGER SIDE WHEN NO ONE IS IN IT, THE BELL KEEPS RINGING.MY CAR IS NOT ON THE LIST OF RECALLS FOR THIS. WHY ISN'T MY CAR ON THE RECALL LIST?

NHTSA complaint #11002696 — an unverified report by a vehicle owner.

2011 BMW 328 at 43,958 miles Palmetto BAY, FL

AIR BAGS

GETTING "PASSENGER RESTRAINT SYSTEM" ERROR FOR NO APPARENT REASON AT ALL. I'M AFRAID THE AIRBAGS WON'T DEPLOY IN CASE OF ACCIDENT.

NHTSA complaint #10994284 — an unverified report by a vehicle owner.

2010 BMW 328 Paramus, NJ

AIR BAGS

A SAFETY RECALL NOTICE WAS FILED IN MARCH 2016 STATING THE FOLLOWING: "IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE DRIVER'S SIDE AIR BAG, EXCESSIVE INTERNAL PRESSURE COULD CAUSE RUPTURING OF THE AIRBAG INFLATOR, RESULTING IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS, POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH." IT HAS BEEN OVER A YEAR, AND BMW STILL ALLEGES THAT PARTS ARE STILL NOT AVAILABLE TO FIX THIS ISSUE.

NHTSA complaint #10960092 — an unverified report by a vehicle owner.